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Crowne Plaza Key West-La Concha, an IHG Hotel

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430 Duval Street, Key West, FL 33040
9 people are viewing this hotel
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Traveler (702)
360
Panoramas (4)
Room & Suite (348)
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Key West-La Concha, an IHG Hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#40 of 53 hotels in Key West
Location
4.8
Cleanliness
4.1
Service
3.8
Value
3.3
La Concha is the ideal Key West hotel located on Duval Street. Discover a rich history, an enviable Old Town location and sun-drenched island charm when you choose our Hotel. If the walls of our Key West Hotel accommodations could talk, they would tell tales of Hemingway writing "To Have and Have Not, Tennessee Williams penning lines from "A Streetcar Named Desire," and Harry S. Truman talking politics and fishing. Our landmark 1926 hotel offers updated amenities that include free high-speed internet access, a full-service restaurant & bar, wine tasting, outdoor pool and well-equipped Fitness Center located on our rooftop.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Meeting rooms
Baggage storage
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Poolside bar
Concierge
Non-smoking hotel
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Spanish
1719Reviews68Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
LoveTravel194995 wrote a review Aug 8
Bradenton, Florida1 contribution
checked in front desk friendly. Very disappointed in room for price paid. No amenities that you would expect. No info in room about hotel. Every place I have stayed at has had local and hotel info in room. Nothing noting c/o time so guess we can stay until we afe ready to leave. Stayed here when it was a Holiday Inn. Much better then. Would not book here again!
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Date of stay: August 2022
Location
Service
Room Tip: Go elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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diane m wrote a review Aug 7
1 contribution2 helpful votes
We were charged 139.00 for a resort fee from Wednesday to Friday. We did not have a car we flew in. This is unacceptable since we did not park. Reservations under Rick mccabe. What amenities did we get for 139.00? Nothing.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Shona C wrote a review Jul 2022
Derby, United Kingdom22 contributions39 helpful votes
The location of the hotel is perfect! Very nice hotel, free bottles of water for guests and a lovely pool area. The only negative from our stay was that there was no recognition of us being a IHG one rewards member.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Patrick Dunn, Owner at Crowne Plaza Key West-La Concha, an IHG Hotel
Responded 3 weeks ago
Hi Shona! We are sorry to hear that you were not recognized at check in and we will address this with our Front Desk team. We definitely appreciate all of our loyalty members. We hope the rest of your stay went well and to see you again soon!
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Disdads wrote a review Jul 2022
14 contributions7 helpful votes
Donny at front desk was AWESOME. Thank you Donny for making my card member have an even better stay! Youre the man Donny!!!! I cant wait to go there personally and visit Key West and La Concha. Thank you again Donny!!!
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Patrick Dunn, Owner at Crowne Plaza Key West-La Concha, an IHG Hotel
Responded 3 weeks ago
Hi Disdads! Thank you so much for your feedback! We will share this with Donny! We are glad he was able to help your client and we look forward to your visit with us!
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taylorsatte wrote a review Jul 2022
Ashland, Ohio253 contributions29 helpful votes
This hotel has a really great location right in the middle of all of the action of Duval street. We stay here every time we visit. This hotel is expensive though. It has a nice bar area when you arrive and the pool area is very nice as well.
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Date of stay: September 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Patrick Dunn, Owner at Crowne Plaza Key West-La Concha, an IHG Hotel
Responded 4 weeks ago
Hi taylorsatte! We are so glad to hear you enjoyed your stay with us! Unfortunately, since Key West is an island, the prices are a little higher here than some other destinations but we are glad you stayed with us! We hope to see you again soon!
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Rebecca D wrote a review Jul 2022
1 contribution
Phenomenal staff! Moved us quickly into new room after notifying about a bathroom leak ( not theirs or our fault as they happen). Even let us look in room after we moved when we left an item behind in switch. Went above and beyond anytime we had a need big or small. Definitely staying here again!!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Patrick Dunn, Owner at Crowne Plaza Key West-La Concha, an IHG Hotel
Responded 4 weeks ago
Hi Rebecca! That is great that you had an enjoyable stay with us! We will share your compliments with our staff and we hope to see you again soon at La Concha!
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Indy wrote a review Jul 2022
1 contribution
Fantastic hotel, very much enjoyed my stayed - even booked an extra night! Thanks to Julia, she helped extend our stay and was very friendly! Franz and Guonzalo was helpful too. Highly recommend to anyone visiting Key West
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Patrick Dunn, Owner at Crowne Plaza Key West-La Concha, an IHG Hotel
Responded Jul 7, 2022
Hi indy_901! We are glad to hear your experience with us was enjoyable! We will share your feed back with Julia, Franz, and Guonzalo! We hope to see you again the next time you are in Key West!
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tdeubank wrote a review Jul 2022
Brentwood, Tennessee3 contributions
The hotel was in a great location. The on-site parking was a bonus. It was also nice having a bar/restaurant on site. The beds were comfortable but the bathroom needs a little updating. There was mildew in the shower and the wallpaper was coming off.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Patrick Dunn, Owner at Crowne Plaza Key West-La Concha, an IHG Hotel
Responded Jul 3, 2022
Hi Tammy! We are glad you enjoyed your stay with us. We are about to undergo a complete renovation so we will pass along your feedback to the appropriate departments and design team. We are sorry to hear that there were some housekeeping issues with your bathroom and we would have gladly addressed these during your stay if we had been aware. We hope to see you again the next time you are in Key West so we can provide a more enjoyable stay!
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DaBigG wrote a review Jun 2022
Slidell, LA600 contributions588 helpful votes
Like I said, you can't beat the location. Stayed for 3 night starting June 21. Hotel was very clean. Comfortable room. Friendly staff. There were a couple of hiccups though. There was no ice machine in the hotel. You had to go to the front desk to get ice. I was told that the hotel is about to undergo a renovation and they had to do it this way. Hard on everyone. After the first night, we found the thermostat did not work. Our room was freezing. We notified the housekeeping supervisor. It did not work until 2 days later. I thought that the prices were a little high, but I agreed and paid it. All in all, not perfect but I did enjoy it. I would recommend and return.
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Patrick Dunn, Owner at Crowne Plaza Key West-La Concha, an IHG Hotel
Responded Jun 27, 2022
Hi DaBigG! Thank you so much for the feedback!! We love that you enjoyed your stay with us and will pass along your review to the appropriate departments and design team as we undergo these changes. We hope you decide to come back and see us the next time you are in Key West!
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Gideon W wrote a review Jun 2022
2 contributions
Visited the La Conch near the end of june and was so happy! The hotel is very close to all of the downtown historic attractions, and our bartender, German was one of the best people we met during our stay. He made excellent cocktails and was very informative about what places we should check out. He also made excellent conversation when there was no one at the bar. If you are ready to walk or have a scooter or golf cart, you can get to almost every historical location on key west. It is also conveniently located for most adventures if you want to get on the water. Overall incredibly happy with my experience
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Patrick Dunn, Owner at Crowne Plaza Key West-La Concha, an IHG Hotel
Responded Jun 27, 2022
Hi gideonw135! We are so glad you enjoyed your stay with us at La Concha! We will pass along your compliments to German and the staff. We hope you are able to visit us again soon!
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PRICE RANGE
$324 - $528 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza key west la concha hotel key west, key west crowne plaza
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
160
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Frequently Asked Questions about Crowne Plaza Key West-La Concha, an IHG Hotel
Which popular attractions are close to Crowne Plaza Key West-La Concha, an IHG Hotel?
Nearby attractions include Duval Street (0.2 miles), Heroes Bar & Liberty Lounge (0.1 miles), and Key West Room Escape (0.2 miles).
What are some of the property amenities at Crowne Plaza Key West-La Concha, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Key West-La Concha, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Key West-La Concha, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Crowne Plaza Key West-La Concha, an IHG Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Crowne Plaza Key West-La Concha, an IHG Hotel?
Conveniently located restaurants include The Breakfast Club, Too, Keys Coffee Co., and Red Shoe Island Bistro.
Are there opportunities to exercise at Crowne Plaza Key West-La Concha, an IHG Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Is Crowne Plaza Key West-La Concha, an IHG Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Key West.
Are any cleaning services offered at Crowne Plaza Key West-La Concha, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Key West-La Concha, an IHG Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Crowne Plaza Key West-La Concha, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.