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Crowne Plaza Key West La Concha

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Traveler (394)
Room & Suite (194)
Pool & Beach (54)
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Overview
  • Excellent35%
  • Very good32%
  • Average17%
  • Poor9%
  • Terrible7%
Travelers talk about
“rooftop bar”(43 reviews)
“duval street”(248 reviews)
“great location”(195 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,181)
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330
172
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74
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All reviewsrooftop barduval streetgreat locationhistoric hotelbalcony roomwine barfront desk staffper daythe room was niceking bedhappy hourhemingway housesouthernmost pointspavaletsunsetbartender
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1 - 5 of 1,032 reviews
Reviewed yesterday via mobile

I have stayed at La Concha over the years numerous times and previously enjoyed it. I am furious that I was stuck today with a hidden "destination fee" of $35 stuck on top of a $316 room bill. I made the reservation weeks ago through...More

1  Thank Bob S
Hotel's Favorite
Reviewed January 17, 2018

Three couples traveled to Key West to celebrate my 50th birthday and we stayed at the La Concha. I could not be happier with the service we received from the moment we arrived to the moment we left. Everyone we came into contact with from...More

6  Thank SchiebeD
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded January 25, 2018

Thank you for the fantastic, five-star review of La Concha Key West. I am thrilled to hear that you enjoyed your 50th birthday celebration with our dedicated customer service, well-appointed accommodations, complimentary onsite facilities and heated pool area, and our special in-room amenity for your...More

Reviewed yesterday

My wife and I recently came back to Key West for vacation and since I had such a great stay last time, I decided to stay at La Concha for a second time. The hotel staff was welcoming, making sure all of my needs/expectations were...More

Thank Bruce T
Reviewed yesterday via mobile

Just wrapped up an amazing trip. Very pleased with our stay at the La Concha Key West. The staff was wonderful, room was very comfortable, and loved being within walking distance of everything on Duval. Will definitely be back to visit again.

Thank en2swife
Reviewed 2 days ago via mobile

For a place charging 289+ for a room, they have a little bit of work to raise the level of expectation- my photos were from a 1night stay and I did bring these issues to their attention... the pool had a sheen and cigarette butts...More

Thank Dispatchn2003
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Best Value Properties in Key West, FL
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$249 - $510 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$249 - $510 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (394)
Room & Suite (194)
Pool & Beach (54)
Dining (38)
Amenities (42)
Business Center & Event Rooms (1)
Questions & Answers
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Sheila W
March 9, 2018|
Answer
Response from NorthCountry308 | Reviewed this property |
These are not private since they are only separated by metal railings. Perfect for meeting your neighbors and making new friends. Enjoy you stay.
1
Vote
Gemgara108
March 8, 2018|
Answer
Response from CharlotteKirsch | Reviewed this property |
We stayed for 2 nights last week and we thoroughly enjoyed our stay and had no issues at all. My only comment for suggestion would be to ask for a room that isn’t facing onto Duval Street as it can be a little louder.
1
Vote
suespagnuolo
January 28, 2018|
AnswerShow all 8 answers
Response from joycethackwray | Reviewed this property |
Car park behind the hotel, no need to valet park
1
Vote
Room Tips
"2nd floor by the pool"
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"4th floor in the back facing the parking lot not over Duval street in the front"
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"Don't go to the 4th floor, the chiller noise can be very high during night time."
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"Don’t go until they upgrade the rooms"
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