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The Reach Key West, A Waldorf Astoria Resort

3,872 reviews
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Traveler (1424)
Room & Suite (521)
Pool & Beach (305)
Overview
  • Excellent40%
  • Very good27%
  • Average16%
  • Poor10%
  • Terrible7%
Travelers talk about
“casa marina”(417 reviews)
“private beach”(224 reviews)
“natural beach”(42 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from The Reach Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Mar 6Mar 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,872)Write a Review
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1,411 - 1,415 of 3,463 reviews
Reviewed April 8, 2015 via mobile

My boyfriend and I stayed at the reach from 4/3-4/9 2015. I must say the overall experience was wonderful. The hotel was clean, service was great and it was quiet. The beach was one of the best we saw. Hector at the beach was a...More

3  Thank Greekgl
Reviewed April 8, 2015 via mobile

Service on the beach and around the pool is amazing. Hector and Josh were amazing help and I couldn't have asked for better service. If you need help ask for them. I'm coming back here first chance I get.

Thank Dg15226
Reviewed April 7, 2015 via mobile

Well below anything we would expect for a supposed Waldorf Astoria! Honestly would never waste our money here again. Don't even know where to start except the key problems are staff attitude (apart from Josh the manager who is clearly trying to run the hotel...More

8  Thank Flick M
Reviewed April 7, 2015

Our recent Spring Break trip to The Reach in Key West was fabulous. There were activities for each of us in our group. The service at the beach and pool area was outstanding. Peter, Josh and Dave were a few of our favorites! Absolutely, would...More

Review collected in partnership with Waldorf Astoria
1  Thank Amy N
Reviewed April 7, 2015 via mobile

My husband and I are currently here at the Reach. Most of the other reviews are pretty accurate...this hotel is okay but definitely not worthy of the name Waldorf Astoria. It's waaaaaay over priced. The girl that checked us in was nice and friendly. My...More

3  Thank cowens2
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About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$338 - $685 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#14 Top resorts Hotel in Key West
#18 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$338 - $685 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#14 Top resorts Hotel in Key West
#18 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (1424)
Room & Suite (521)
Pool & Beach (305)
Dining (31)
Amenities (15)
Family and Play Areas (3)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
CandiGall
February 4, 2018|
Answer
Response from Alfey2017 | Reviewed this property |
Yes for an extra charge
0
Votes
Michelle C
January 28, 2018|
AnswerShow all 3 answers
Response from Mike M | Reviewed this property |
No. It is metered parking.
0
Votes
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Room Tips
"Luxury priced hotel, you pay for the name and location, not a true Waldorf"
Read review
"Dont go here"
Read review
"Ocean view. The higher floors cost more and have better views. Worth the price difference. Sunrise and..."
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"It would be worth an upgrade to an ocean view room as other rooms overlook parking lots or other buildings."
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