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The Reach Key West, A Waldorf Astoria Resort

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Traveler (1453)
Room & Suite (523)
Pool & Beach (305)
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Overview
  • Excellent40%
  • Very good27%
  • Average16%
  • Poor10%
  • Terrible7%
Travelers talk about
“casa marina”(421 reviews)
“natural beach”(42 reviews)
“private beach”(219 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from The Reach Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
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Offers from The Reach Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,938)
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1 - 5 of 3,527 reviews
Reviewed 3 days ago

Great beach, good room, good service. It's more of a Hilton feel with a Waldorf price tag. Would definitely stay there again at the right price point. Close to Duval and only a mile walk to see the sunset! Lots of parking available (per night...More

1  Thank Love2takeVacations
Response from PropertyAssociate, Hotel Manager at The Reach Key West, A Waldorf Astoria ResortResponded yesterday

Dear Love2takeVacations, Thank you for taking a moment to share your review with us. From your satisfaction with our secluded beach to your appreciation of our exceptional service — it sounds as though your escape was nothing short of unforgettable. It was a pleasure having...More

Hotel's Favorite
A TripAdvisor Member
2511
Reviewed December 28, 2017 via mobile

I booked our December vacation in early June prior to the hurricane in September and was worried about my stay given mixed reviews on Trip Advisor. I reached out to Diana ( front desk manager) regarding my concerns. Not only did she communicate in advance...More

6  Thank A TripAdvisor Member
Response from Jamaal S, mgmt_resp_affil8 at The Reach Key West, A Waldorf Astoria ResortResponded December 31, 2017

Dear Guest, Thank you for the lovely review! It's fantastic you had such an excellent experience with us and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our...More

Reviewed 3 days ago via mobile

A perfect setting for a girls weekend, professional, courteous, laid back, family friendly, amazing food, the house keeping staff was responsive to all our needs. Within walking distance of night life and historic sites like the southern most point, also the only hotel in the...More

Thank Rachel T
Response from PropertyAssociate, Hotel Manager at The Reach Key West, A Waldorf Astoria ResortResponded yesterday

Dear Rachel T, It was a pleasure discovering the details of your stay at The Reach. Whether you are savoring the fresh seafood at Spencer's by the Sea or sinking your feet into the warm sands of our private beach, each stay with us ensures...More

Reviewed 3 days ago via mobile

Our first stay was in January, it was so cold 46 was the high that week. Not much anyone could do. The room had no heat and we froze, but we decided to return for better weather in April. I have to say much better...More

Thank wendyrhp
Response from PropertyAssociate, Hotel Manager at The Reach Key West, A Waldorf Astoria ResortResponded yesterday

Dear wendyrhp, Thank you for sharing your lovely comments with us. We are delighted to hear that you decided to join us again during our warmer months! While Key West's beauty is evident throughout the entire year, spending spring at The Reach allows you to...More

Reviewed 3 days ago via mobile

Excellent location! Excellent staff! Especially wait staff on the beach. Kip with Backyard Billies was amazing...always found us the perfect spot on the beach! Everyone was very accommodating! Can’t wait to go back!!More

Thank lovekelperk
Response from PropertyAssociate, Hotel Manager at The Reach Key West, A Waldorf Astoria ResortResponded yesterday

Dear lovekelperk, We appreciate you taking a moment to share your kind words with us. While our advantageous location allows for a memorable getaway — it is truly the unrivaled service provided by our team that transforms an ordinary stay into a special escape. We...More

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About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$312 - $588 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 On the Beach Hotel in Key West
#12 Spa Hotel in Key West
#15 Top resorts Hotel in Key West
#18 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$312 - $588 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 On the Beach Hotel in Key West
#12 Spa Hotel in Key West
#15 Top resorts Hotel in Key West
#18 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (1453)
Room & Suite (523)
Pool & Beach (305)
Dining (32)
Amenities (15)
Family and Play Areas (3)
Business Center & Event Rooms (2)
Questions & Answers
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MarchVacation2011
April 13, 2018|
Answer
Response from midwestnewy0rker | Reviewed this property |
No. It does not. We used Uber
1
Vote
Davidtw41
March 28, 2018|
AnswerShow all 3 answers
Response from micahr2001 | Reviewed this property |
If I were you, I’d change to another hotel. While I know hotels & resorts usually don’t offer beach access in Key West, it’s not worth the stay here. The resort set up is such that none of the views are great (even the... More
1
Vote
iheartdm
February 25, 2018|
AnswerShow all 3 answers
Response from Courtney K | Reviewed this property |
Not that I was aware of. All the cars I saw in and out were rentals or cabs drivers. The island is tiny, I suggest hailing a cab at the airport. (Note: Uber will be much more expensive)
0
Votes
Room Tips
"doesn't worth it's money anyway"
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"Request a room away from large balconies. These are areas that outdoor events are held and can be noisy."
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"room 303 is over the loading dock"
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"Ask for a room neat the lobby of the pool"
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