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The Reach, A Waldorf Astoria Resort

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The Reach, A Waldorf Astoria Resort
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3,328 Reviews from our TripAdvisor Community

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Showing 2,975: English reviews
Orlando, Florida
Reviewed yesterday NEWvia mobile

Recently my wife and I took a trip to Key West to celebrate our wedding anniversary. We have been fans of the Waldorf properties in the past and were curious as to how the serious and very beautiful properties in Chicago and New York would blend with a very laid back and tranquil beach setting in Key West. When we...

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Helpful?
Thank Grant B
Wigan, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed November 1, 2016

After an excellent stay for one night at the Reach 2 years ago we returned for 4 nights this time. Once again, the stay was excellent with clean, spotless rooms, very friendly staff and excellent facilities. It is close to Southermost Point and one block away from Duval Street which, for those unfamiliar with Key West, is the "main strip"...

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3Thank APRoberts
About Hotel's Favorite Review
Luke B, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for leaving such a great review of your recent stay at The Reach Resort. I'm very glad that you've had two memorable trips to our resort, and I'm especially pleased you have such great things to say about location and guestrooms. We take great pride in providing excellent service, and I'm happy you enjoyed everything. I hope we'll...

Milan, Italy
Reviewed 3 days ago NEW

Nice spot opposite to sloppy joes White Sandy beach nice pool good breakfast quite place a little expensive . Room clean and easy not worth 400 us a night but for 200 to 250 is OK not more . This is key west .

Review collected in partnership with Waldorf Astoria
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Thank darioit2017
Alabama
Reviewed 4 days ago NEW

Room has the strangest configuration I have ever experienced. Bedroom, very small, went into the sitting area which had small refrigerator and sink then onto a hallway and last a very small bathroom with separate tub and shower. A long distance to travel during the night. Great location!

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Helpful?
Thank Army55
Hastings, mn
Reviewed 5 days ago NEW

The setting is beautiful. However, prices are extremely overpriced for what you get. Bar drinks and food are extremly overpriced and the room is nothing special. there was plaster falling off the ceiling on the balcony and the trim on pillar on the balcony was falling apart. No courtesy coffee in the morning - only fruit water. Oranges available on...

Review collected in partnership with Waldorf Astoria
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2Thank Donna O
New York City, New York
Reviewed 5 days ago NEW

This hotel is not worthy of being called a Waldorf. Rooms and condition of the hotel in general remind me of a holiday inn. Dirty, old, shabby conditions. Stay in old town. We left early and were very pleased with some of the beautiful bed-and-breakfasts available. Absolutely not what $500 a night should get you and I definitely not a...

Review collected in partnership with Waldorf Astoria
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Thank M3425PXannem
key west
Reviewed 6 days ago NEWvia mobile

Lovely resort. Staff was above par. Friendly and helpful! We went for cocktails & music on a Friday. Piano and jazz music and happy hour were beyond beautiful and relaxing! ❤️would want more Nights with this type of music!! Cleanliness surprisingly a bit shoddy. Strange to see Windows And doors loaded with dirty fingerprints. Ladies room in lobby Quite run...

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Thank gay d
Miami Beach, Florida
Reviewed 6 days ago NEWvia mobile

This is our second time here and we love it!!! We get a room with ocean view and love the staff and accommodations. Great place to stay and walking distance to Duval the main happening street to go party and come back to the peaceful retreat of this hotel! Love the sunset at the rooftop and breakfast with an amazing...

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Thank GabbyMich2016
Reviewed 1 week ago NEW

We had an awesome experience at this hotel. I traveled with 2 of my friends and we stayed in a king studio room. The room was wonderful and very spacious. We even had a view of the ocean which was unexpected. The staff was amazing! I would highly recommend this hotel. Hope I can return again in the near future!

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Thank Pamela E
Grand Rapids, Michigan
Reviewed 1 week ago NEW

Would come back again, staff is great and rooms were clean and pool was just right temperature. Stacey the concierge is fabulous. Highly recommend this property. Looking forward to coming back in the future

Review collected in partnership with Waldorf Astoria
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Thank W2237XQpauls
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more   less 

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040-3116
Location: United States > Florida > Florida Keys > Key West
Price Range: $365 - $695 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
Hotel Style:
#9 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#13 Top resorts Hotel in Key West
#15 Luxury Hotel in Key West
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Questions & Answers

Here's what travelers have asked, with answers from The Reach, A Waldorf Astoria Resort staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“5 stories, ask for 5th floor”
 of 5 bubbles Army55, 4 days ago | Read review
“request ocean front”
 of 5 bubbles stacypm, 1 week ago | Read review
“Level 5 overlooking the ocean”
  • 3rd floor view from room.
  • View from room
 of 5 bubbles JayneSamantha, 2 weeks ago | Read review
“Rooms on the 2nd, 3rd, 4th, and 5th floors that end in 41, 42, 43, and 44, will all get you a true Ocean View.”
 of 5 bubbles phil_marionstravels, 3 weeks ago | Read review
“Try as best you can to get a no charge upgrade (we failed, but it's worth trying)”
 of 5 bubbles ChristineCToronto, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question