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The Reach, A Waldorf Astoria Resort

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The Reach, A Waldorf Astoria Resort
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3,103 Reviews from our TripAdvisor Community

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Showing 2,783: English reviews
derbyshire midlands
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

What a beautiful place, located in a peaceful beachfront area only a few minutes walk from all the fun of Duvall street and Mallory square. Was greeted with a free rom upgrade, champagne and cookies for our wedding anniversary. Pool and beach area beautiful and poolside staff very pleasant and chatty. Free Popsicles and ice-cold flannels throughout the day as... More 

Helpful?
Thank donnagarner
3 of 5 stars Reviewed yesterday NEW

we booked our room in February 2016 when we arrived in September we were told our room was unavailable as the whole hotel was booked for a country western charity event they offered a upgrade to the casa we said this wasn't our problem we wanted the room (I have rumatoid arthritis and copd we did not want to walk... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank stevedY9251HY
Burnsville, Minnesota
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Love staying here! It's our second time for a special event but we love everything about it. Close access to Duval as well as many other activities. In house restaurant has great selection and very friendly staff. Highly recommend!

Helpful?
Thank Resht124
Frisco, Texas
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our first time in Key West and we really enjoyed our stay at the Reach, looking forward to coming back some day. The hotel is located a mile away from all the bars, restaurants, squares. However, everything’s still in walking distance, or you can take a cab for only $3 per person. Additionally, there is lots of great places to... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank mfreund72
Temecula, California
1 review
3 of 5 stars Reviewed 5 days ago NEW

Clean hotel, a bit expensive for what it is. Has a nice pool and bar are and a little sliver of beach access which is nice. The hotel is very noisy- no carpet to muffle noise in hallways and you can hear street noise echo through the hallways. They play music in the halls that you can hear in your... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank kristenbU5184AC
Luke B, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for leaving a review of your recent stay at The Reach Resort. We really appreciate your feedback, and your comments will help us understand where we can improve the most and where we are already excelling. Although I'm glad that you enjoyed our resort, I'm disappointed that we did not exceed your expectations to the level we aim... More 

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

Wonderful staff! They made me feel very welcomed for my first time being in Key West. Front Desk was great very kind polite. The property amazing very creative, The staff for breakfast are amazing the F&B director should be very proud of his wonderful staff they actually made me wanna come back! And recommend this with my Co workers

Review collected in partnership with Waldorf Astoria

Helpful?
Thank 359edgarp
Luke B, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for recent stay and wonderful review of The Reach Resort, Key West. We are pleased that you had an enjoyable visit, and appreciate your kind words about our staff. We strive for unparalleled service, and it means a lot to hear we assisted in making your vacation perfect. We hope to have you back for a return visit... More 

Belmont, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

One of the few Hotels in Key West with a sand beach complete with bar. Every staff member we met was helpful and friendly. We also liked it because it is in walking distance to Duval St but off of the beaten path. We will be making this property a regular stay on our next Key West Venture.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Kenneth P
Luke B, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for leaving a review of your recent stay at The Reach Resort. I'm glad to read that you found so many areas of our resort to be so enjoyable while you were here. We consider ourselves lucky to have such a great location and beach. We hope to see you again soon for a return visit to sunny... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I previously left a somewhat harsh review. However, upon my second stay I had a much bigger / nicer room. That aside, I will always stay here in key west because I love the location. Away from the madness but still close enough to get to it. Also the beach is the best in key west.

Helpful?
Thank Sean P
Luke B, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you Sean P for your recent stay and review of The Reach Resort, Key West. We were more than happy to accommodate you for your return visit, and are pleased to hear this encounter was much better than the first. We are constantly making improvements, and aiming for the highest level of service at our resort, and are glad... More 

Miami
Level Contributor
267 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently visited this Hotel for the Bike Poker Run weekend, Kia and Milena greeted me at the front desk, they were both very nice and made us feel at home from the beginning! I am a Diamond Hilton Honors and was upgraded to a suite. The room was very comfortable with a sofa bed which was perfect for a... More 

Helpful?
Thank Conejo
Luke B, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for leaving such a nice review of your recent stay at The Reach Resort, Key West. I'm very glad to read that you had such a nice visit to our property, and we appreciate your comments about our resort's location and amenities. We'll look forward to your next visit to paradise! Regards, -Luke More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

What a great place to stay . Wonderful amenities . Great customer service . Comfortable bedding . My husband and I had a great stay . We will stay here next time in the key west . Great value. I lived the pool . It's very close to Duvall street . Concierge service is provided by the pool from a... More 

Helpful?
Thank Shelly S
Luke B, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for leaving such a great review of your recent stay at The Reach Resort. I'm very impressed and happy to read that you found our resort to be so spectacular. We are always aiming for unparalleled service in a luxury environment, and we appreciate you noticing our efforts. I hope you will decide to return to our resort... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more   less 

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040-3116
Location: United States > Florida > Florida Keys > Key West
Price Range: $344 - $738 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
Hotel Style:
#8 On the Beach Hotel in Key West
#10 Spa Hotel in Key West
#12 Top resorts Hotel in Key West
#15 Luxury Hotel in Key West
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