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Casa Marina, A Waldorf Astoria Resort

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Casa Marina, A Waldorf Astoria Resort
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6,738 Reviews from our TripAdvisor Community

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Showing 6,110: English reviews
Key West, Florida
Reviewed yesterday NEWvia mobile

We had a fabulous dinner experience with Anthony. We needed up staying for almost 4 hours dining and watching the sunset. Dinner was amazing, service was impeccable, and the view was the best on the island. Family from VA was very thrilled. Will be back

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Helpful?
Thank slstreat
Philadelphia, Pennsylvania
HOTEL’S FAVORITE REVIEW
Reviewed January 8, 2017 via mobile

This is an exceptionally well managed, fantastic resort in Key West with first class service. From the moment we arrived until our departure, we enjoyed every aspect of our stay at Casa Marina. The beautiful property is conveniently located on one of the best parcels of land in Key West. The service provided by the staff of Casa Marina was...

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2Thank EasyTraveler2000
About Hotel's Favorite Review
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear EasyTraveler2000, Thank you for taking the time to write a detailed review of your stay at Casa Marina, Key West. Our staff strives to provide a perfect backdrop, and memorable experience for all our guests, and we really appreciate your comments in regards to our location, staff, and guestroom. We look forward to hosting you again soon, for another...

Long Island, New York
Reviewed yesterday NEW

We visited this property last Feb for the first time. It was the best on every level. I was wondering if my expectations would not be met going back one year later. It was wonderful. We book a King, with a balcony, on the Ocean. It is so relaxing to sleep at night, hearing the ocean waves lapping up onto...

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Thank E-Wolf-2017
Maumee, Ohio
Reviewed yesterday NEW

room was spacious, big, well furnished. restaurants were very good food but expensive. live music everyday at 4-6 pm outside at the bar/restaurant. 2 pools one for adults, and one for families (excellent). 2 gas fire pits. beach nice but not direct access to water/ocean BIG down fall. Employees were ALL friendly, helpful. the place was spotless. pool employees gave...

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Helpful?
Thank David T
Houston, Texas
Reviewed 2 days ago NEW

Because the Casa Marina has been tagged under the Waldorf Astoria brand, one expects luxury, and one will be disappointed. For those who stayed at the Waldorf Astoria in New York, this should come at no surprise, and I am mad at myself to have been fooled again. The Casa Marina is a historical hotel and it delivers in all...

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4Thank IAHGVA
East Amherst, New York
Reviewed 2 days ago NEW

This was our first time at Casa Marina in Key West Florida. The hotel staff was very friendly and helpful. The room we had was spacious and clean but the bathroom was very small. The grounds were very nice and everything was well kept. My only complaint was the amount of seaweed by the beach beyond the small rock wall...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank nms110
Miami, Florida
Reviewed 2 days ago NEW

Nice pool and beachside retreat. Far enough from the craziness of Duval to enjoy the quiet and beauty of the Keys yet close enough to taxi to Duval to participate (+/-$8 fare each way). They were performing roof repairs so it was noisy throughout the day. Room was less than expected with the Waldorf name – especially the bathroom. The...

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Thank AsISeeIt4680
Reviewed 3 days ago NEW

Thank goodness we went there on Hilton Points!! Our room had MOLD in the bathroom; was extremely LOUD from all the traffic coming and going on Reynolds Street, young kids screaming all times of day and night. The food prices are out-rageous! $80+tip for breakfast! I had the buffet which I got a few pieces of fresh fruit, and two...

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1Thank Paula P
Birmingham, Alabama
Reviewed 3 days ago NEWvia mobile

The Casa Marina appears to be largest resort on Key West. Reviews mentioning the resort needing updating are a bit overstated. It could use some sprucing up but overall was nice and very comfortable. One observation is that the walls do not provide a barrier for noise coming from adjoining rooms. The door leading to the adjoining room compounds the...

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Helpful?
Thank Alabama2011
Saratoga Springs, New York
Reviewed 3 days ago NEW

Casa Marina was the perfect place to stay as my introduction to Key West. The exterior grounds are simply beautiful, and provide plenty of places to catch some rays or relax with a drink in hand or watch the sunrise/sunset. The rooms were clean, bright and spacious and the overall service met expectations. I highly recommend this property for anyone...

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Helpful?
Thank Taylor R
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040-4768
Location: United States > Florida > Florida Keys > Key West
Price Range: $371 - $723 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Hotel Style:
#6 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#13 Luxury Hotel in Key West
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Questions & Answers

Here's what travelers have asked, with answers from Casa Marina, A Waldorf Astoria Resort staff and other travelers.
71 questions
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Questions? Get answers from Casa Marina, A Waldorf Astoria Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Most of the 4th floor ocean view rooms in the newer building have an open air balconies.”
 of 5 bubbles E-Wolf-2017, yesterday | Read review
“just ask for room size, amenities in room, and then cost per night/week. we were on floor 2 and was very quiet.”
 of 5 bubbles C8306MVdavidt, yesterday | Read review
“If you are looking for historic rooms, do request the main building, the rest is non-descript 70s”
  • In dire need of maintenance
 of 5 bubbles IAHGVA, 2 days ago | Read review
“Hit or Miss - Ask about roof construction and avoid rooms which are effected.”
 of 5 bubbles AsISeeIt4680, 2 days ago | Read review
“Who knows how you get a good room??? We requested Ocean Front, and got STUCK in the back with all the noise!”
 of 5 bubbles , 3 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question