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Casa Marina, A Waldorf Astoria Resort

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Casa Marina, A Waldorf Astoria Resort
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6,401 Reviews from our TripAdvisor Community

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Showing 5,801: English reviews
Gainesville, Florida
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The Casa Marina is the dream of railroad magnet Henry Flagler. He was able to reach his goal of bringing the railroad to the keys but his friends and business associates had to complete the dream that is Casa Marina. The historic charm of the hotel is right out of the 19th century and is a true reflection of where... More 

Helpful?
Thank sandmamat
Key West, Florida
1 review
3 of 5 stars Reviewed 2 days ago NEW

I saw the suites, they looked great, but I was staying in a standard king room which was small and had constant ants despite frequent sprayings. Hey, it's Florida, I can tolerate a few bugs, but not ideal at all. The food and service was very good, so that helped. They are in the midst of remodeling so perhaps things... More 

Helpful?
Thank rhettdolly
Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

After reading so many negative reviews, I was a bit nervous about staying here. All I can say is, from my experience, it was amazing. Our suite was large, clean, and bright. We didn't have an ocean view, but we didn't stay inside anyway so that wasn't an issue. The grounds were absolutely stunning. The staff was extremely friendly, helpful,... More 

Helpful?
1 Thank lver2016
Orlando, United States
5 of 5 stars Reviewed 3 days ago NEW

Me and my wife had a great time at this beautiful resort. The grounds and beach are amazing. Being able to watch the sunset each night or sunrise in the morning was always a plus. We took advantage of the concierge suggestions on places to visit and eat around town. Also doing some of the excursions like Jet Ski tour... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank John E
Chesapeake, Virginia
1 review
4 of 5 stars Reviewed 4 days ago NEW

The Casa is beautiful on the outside with many amenities. Rentals for bikes, wave runners, small boats and mopeds are onsite. The hotel is only a few blocks from Duval Street. There is a restaurant called Salute on the beach which is 2 minutes walking distance. The rooms could use some upgrades based on the price. Good location. We enjoyed... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank J8178KVgs
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for leaving such a great review of your recent stay at the Casa Marina. I'm very glad to read that you had such an enjoyable visit to our resort. We appreciate your comments and want you to know we are currently making improvements to all of our rooms during the off-season. Salute is a great restaurant on Higgs... More 

Louisville, Kentucky
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for a bachelor party 2 years ago. Had high hopes for it based on the photos. Looks like a lot of the money was put into the lobby and immediate grounds outside of the lobby. The pools were pretty lackluster. Our room was completely pathetic for the standard I would expect for a Waldorf Astoria (Its possible the... More 

Helpful?
Thank drewhaeffele
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thanks for leaving a review of your recent stay at the Casa Marina. We definitely appreciate your feedback, but I'm disappointed that your experience at our resort did not live up to the standard that we expect and aim to meet. We always aim to provide excellent service in a luxurious atmosphere, and I regret that we couldn't accommodate you... More 

Waterford, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed in a suite at the Casa Marina September 20-24, 2016 for a business conference. Had a wonderful experience staying here. The suite was very large and exceptionally clean. The staff here were very friendly, helpful, and professional. The grounds were beautiful. I would definitely stay here again.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Mark V
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for leaving a review of your recent stay at the Casa Marina. I'm very happy to read you enjoyed your visit with us. We also appreciate your kind words in regards to our staff and resort grounds. We look forward to welcoming you back for your next visit to Key West! Warm regards, -Luke More 

Beaumont, Texas
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I've always heard good things about a Waldorf Astoria hotel. This was my first time to stay at one. The Waldorf Casa Marina was probably the worst hotel I've stayed at since I was in college on Spring break. This place was the pits. The employees are slow and weird and the managers are non-existent. We had planned to stay... More 

Helpful?
1 Thank GuyMicahStonecipher
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for your review of the Casa Marina, Key West. Your feedback is appreciated, and your comments help us identify areas of opportunity to improve the quality of our property. We aim to provide excellent service in a sophisticated and luxurious environment, and I'm very disappointed we fell short during your vacation. We do hope to accommodate you again... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We absolutely loved the hotel. The location is ideal. The staff exceeded expectations! We will be back often. The private beach was so peaceful. The hotel is a short walk to Duval St. Night life. The sunset view from our room was spectacular!

Helpful?
Thank Zulema R
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for leaving such a great review of your recent stay at the Casa Marina. We really appreciate your feedback, and I'm very glad you had such a fulfilling visit to our resort for your vacation. I hope we'll see you back here for another trip to paradise! Regards, -Luke More 

philadelphia, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

it was a beautiful resort, the staff was really great, and a very good overall experience. the views were second to none I look forward to staying there in the future. I definitely wood recommend the casa marina.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Matt T
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for your recent visit and review of Casa Marina, Key West. We appreciate your kind words and are pleased that you had an enjoyable vacation. We look forward to welcoming you back sometime in the near future. Warm regards, -Luke More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040-4768
Location: United States > Florida > Florida Keys > Key West
Price Range: $360 - $720 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Hotel Style:
#6 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#14 Luxury Hotel in Key West
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