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Casa Marina, A Waldorf Astoria Resort

AMOMA$301*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
$456*
$301*
$379*
$379*
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Casa Marina, A Waldorf Astoria Resort
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6,934 Reviews from our TripAdvisor Community

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Redding, Connecticut
Reviewed 2 days ago NEW

I surprised I haven't received a survey from Casa Marina for my stay two weeks ago, so I figured I would leave my comments here. They need to put plastic covers on the bottom of their balcony chairs and tables — and really all the chairs on throughout the hotel. They're so loud, and it's a grating sound. Every morning...

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Helpful?
Thank Kate P
Glasgow, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed March 5, 2017 via mobile

Awesome hotel. Right on the beach and a short, pleasant walk to the main shopping/restaurant area. Food is expensive but there are different eating options in the hotel plus there is a wee cafe in the hotel as well for another breakfast option. Service was fab in the hotel and at the poolside. Really loved this hotel. Water sports beside...

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Helpful?
3Thank hmgs1968
About Hotel's Favorite Review
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear hmgs1968, Thank you leaving a review of your recent stay at the Casa Marina. We are pleased that your vacation was memorable, and that you were able to experience so much of what makes Key West special. I'm also glad to hear you had so much fun on the Jet-ski tour, I've done the tour as well, and agree...

Brooklyn, NY
Reviewed 2 days ago NEW

It's a nice and pretty property but the service was mediocre at best. For the amount of money people pay to stay here they definitely expect a higher level of service all around. Perhaps it's simply a matter of providing a better training to the employees, so management please take note. Our room was pretty spacious, no complains there. Breakfast...

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Helpful?
Thank Allkin
Coral Springs, Florida
Reviewed 3 days ago NEW

First off, this resort should not be in the 5 star resort category. This was going to be a nice get away before our daughter goes off to college. When I booked our suite, I told the agent we are traveling with a teenager and a friend. When we arrived at the hotel at 3:00 our room wasn't ready, not...

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Helpful?
4Thank joshadjor
Union, Maine
Reviewed 4 days ago NEW

Ok first the good part...the ocean was where they said it would be, the sun was hot...Jenn the Concierge was wonderful and Josh and fellow beach crew were A+ : Now the bad..we didn't get the room we paid $600 a night for. It was motel 6 quality. Run down (see pics) tiny, tiny bathroom, balcony was just big enough...

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Helpful?
4Thank Chesley F
Royal Oak, Michigan
Reviewed 4 days ago NEWvia mobile

Let me start off by saying the grounds of this hotel are where all the luxury went. A girlfriend and I came to stay at Casa Marina for a long weekend in Key West. Now admittedly we did have the smallest fortune of traveling during one of their worst weather weekends in years, but unfortunately that is why the conditions...

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Helpful?
4Thank Amy C
Denver, North Carolina
Reviewed 5 days ago NEW

This is the best location in Key West. They have their own private beach and if you want to play beach volleyball there is a public beach next door. Staff was extremely friendly and helpful. Rented a car and self parked. Could go without a car, but renting 3 bikes for the week was almost the same price and cabs...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank johnsK842OG
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear johnsK842OG, Thank you for leaving a review of your recent stay at the Casa Marina. I'm very happy to read that you had another great experience at our property. We take a lot of pride in providing unparalleled service in a beautiful island setting, and we appreciate your kind remarks in regards to our staff. We look forward to...

Hollywood
Reviewed 5 days ago NEW

So many choices but you have to stay at The Casa once while in KW! Friendly staff, great location, the BEST Conch Chowder on the planet! Totally bringing my wife and children on a family get away trip.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank gregg491
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear gregg491, Thank you for leaving a fantastic review of your recent stay at the Casa Marina. I'm very glad that you had a wonderful trip to our resort, and we really appreciate your comments. We're looking forward to seeing you again sometime soon! Kind regards, -Luke

Austin
Reviewed 6 days ago NEW

If all I was reviewing were the Beach and Pool area, this hotel would get top marks. The staff in that area was attentive and helpful, and the food from the restaurant was at least adequate. The pool was also very pleasant. Unfortunately not everything was great. The rooms were somewhat meh - the beds were oddly narrow for Kings,...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Jim F
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear jimfQ8001XG, Thank you for taking the time to complete a review of your stay at Casa Marina. We appreciate your kind words in regards to our beach and resort grounds, however, regret that some aspects of your stay fell short of expectations. We do offer regular sized king beds throughout our resort, not to be confused with a California...

Naples, Florida
Reviewed 6 days ago NEW

I would also recommend visiting their sister property The Reach for dinner and cocktails. It's the best food and drink on the island. Additionally their service team is excellent, well trained and fun.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Ron C
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05/07/2017 05/08/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Internet
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040-4768
Location: United States > Florida > Florida Keys > Key West
Price Range: $332 - $621 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Hotel Style:
#7 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#15 Luxury Hotel in Key West
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Questions & Answers

Here's what travelers have asked, with answers from Casa Marina, A Waldorf Astoria Resort staff and other travelers.
74 questions
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Questions? Get answers from Casa Marina, A Waldorf Astoria Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ocean front rooms are the best”
701rafao, 1 week ago | Read review
“Go for the view. We had 4th floor, facing the family pool and the ocean and it was never an issue with noise.”
markjeanne, 1 week ago | Read review
“choose the renovated rooms as the old ones are really quite old!!!”
Iloveringo, 1 week ago | Read review
“Closer to Higgs Beach facing water...less noise yet keep your windows closed unless you like roosters.”
ElizabethW140, 2 weeks ago | Read review
“Some 2nd floors rooms have balconies. We had a 3rd floor with beautiful view of the pools and ocean.”
OklahomaMomOf3, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
AMOMA
$301* /night
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Waldorf.com$379
Expedia.com$379
Elvoline$456
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*Disclaimer
Prices are for 1 room, 2 adults
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