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Casa Marina, A Waldorf Astoria Resort

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Casa Marina, A Waldorf Astoria Resort
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6,398 Reviews from our TripAdvisor Community

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Showing 5,799: English reviews
Connecticut
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

After reading so many negative reviews, I was a bit nervous about staying here. All I can say is, from my experience, it was amazing. Our suite was large, clean, and bright. We didn't have an ocean view, but we didn't stay inside anyway so that wasn't an issue. The grounds were absolutely stunning. The staff was extremely friendly, helpful,... More 

Helpful?
Thank lver2016
Orlando, United States
5 of 5 stars Reviewed yesterday NEW

Me and my wife had a great time at this beautiful resort. The grounds and beach are amazing. Being able to watch the sunset each night or sunrise in the morning was always a plus. We took advantage of the concierge suggestions on places to visit and eat around town. Also doing some of the excursions like Jet Ski tour... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank John E
Chesapeake, Virginia
1 review
4 of 5 stars Reviewed 2 days ago NEW

The Casa is beautiful on the outside with many amenities. Rentals for bikes, wave runners, small boats and mopeds are onsite. The hotel is only a few blocks from Duval Street. There is a restaurant called Salute on the beach which is 2 minutes walking distance. The rooms could use some upgrades based on the price. Good location. We enjoyed... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank J8178KVgs
Louisville, Kentucky
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for a bachelor party 2 years ago. Had high hopes for it based on the photos. Looks like a lot of the money was put into the lobby and immediate grounds outside of the lobby. The pools were pretty lackluster. Our room was completely pathetic for the standard I would expect for a Waldorf Astoria (Its possible the... More 

Helpful?
Thank drewhaeffele
Waterford, United States
5 of 5 stars Reviewed 2 days ago NEW

Stayed in a suite at the Casa Marina September 20-24, 2016 for a business conference. Had a wonderful experience staying here. The suite was very large and exceptionally clean. The staff here were very friendly, helpful, and professional. The grounds were beautiful. I would definitely stay here again.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Mark V
Beaumont, Texas
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I've always heard good things about a Waldorf Astoria hotel. This was my first time to stay at one. The Waldorf Casa Marina was probably the worst hotel I've stayed at since I was in college on Spring break. This place was the pits. The employees are slow and weird and the managers are non-existent. We had planned to stay... More 

Helpful?
Thank GuyMicahStonecipher
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for your review of the Casa Marina, Key West. Your feedback is appreciated, and your comments help us identify areas of opportunity to improve the quality of our property. We aim to provide excellent service in a sophisticated and luxurious environment, and I'm very disappointed we fell short during your vacation. We do hope to accommodate you again... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We absolutely loved the hotel. The location is ideal. The staff exceeded expectations! We will be back often. The private beach was so peaceful. The hotel is a short walk to Duval St. Night life. The sunset view from our room was spectacular!

Helpful?
Thank Zulema R
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for leaving such a great review of your recent stay at the Casa Marina. We really appreciate your feedback, and I'm very glad you had such a fulfilling visit to our resort for your vacation. I hope we'll see you back here for another trip to paradise! Regards, -Luke More 

philadelphia, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

it was a beautiful resort, the staff was really great, and a very good overall experience. the views were second to none I look forward to staying there in the future. I definitely wood recommend the casa marina.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Matt T
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just returned from a very brief stay at Casa Marina. Didn't spend much time on property, but hopefully next time! Hotel is beautiful, grounds are immaculate and lovely, all staff were friendly, efficient and ready to help with anything we needed. Room was comfortable and convenient to the pool area and beach. They are renovating so the lobby has been... More 

Helpful?
Thank Lisa D
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for leaving a nice review of your recent trip to the Casa Marina. I'm happy to read that you had such a great time while staying with us, and your comments definitely show that you got to experience a good variety of what makes our resort special. We do appreciate your patience while our Lobby is undergoing renovations,... More 

San Antonio, Texas
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I am just not a fan of this hotel...The rooms are average and the staff is clueless. The property itself is nice and the Beach is lovely, Mr Steve and Jason are great at the beach but other than that I really don't have a lot of great things to say about The Reach.

Helpful?
Thank heresgigi
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to review your recent stay at the Casa Marina. Your feedback is the best indicator for where we can improve at our resort, and all of your comments are appreciated. I am very sorry to hear how unsatisfied you were with your visit at our property, however we are glad to hear you enjoyed... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040-4768
Location: United States > Florida > Florida Keys > Key West
Price Range: $359 - $723 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Hotel Style:
#6 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#14 Luxury Hotel in Key West
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