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Casa Marina, A Waldorf Astoria Resort

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Casa Marina, A Waldorf Astoria Resort
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6,221 Reviews from our TripAdvisor Community

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Showing 5,650: English reviews
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

This is the best hotel in Key West! A large private beach, a family pool and an adults-only pool, and all of the friendly staff will definitely make your stay perfect. My husband and I stayed in the Flagler building and had a beautiful room with a comfortable king bed and a view of the pool and ocean. The poolside... More 

Helpful?
Thank Matthew P
Baton Rouge, Louisiana
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

The case marina resort was beautiful and staff was so nice and helpful. The two pools (one for family and one for adults only) were nice with a great view of the ocean. Breakfast ocean views were incredible. We booked our snorkel and also our jet ski tours on site and was picked up from the resort which was very... More 

Helpful?
Thank kduncred
Sewickley, Pennsylvania
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

The resort location and grounds are very nice. I found the hotel staff to be super friendly. Where this property strikes out and falls far short of the Waldorf Astoria standard is with respect to housekeeping. I couldn't happen but to notice all the grime on doors and walls throughout the hallways. Some cracks in the shower tiles and some... More 

Helpful?
Thank Glenn F
Omaha, Nebraska
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The old architecture is very nice and it is a great place to stay. The bar, restaurant service personal are great and do going the extra mile to make you feel special. The same counts for beach service from barefoot Billy. The front desk personal is doing okay only the minimum and the room cleaning service is terrible. But the... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Friedhelm O
New Jersey
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Casa Marina, A Waldorf Astoria Resort, located in Key West, Florida, is a superbly designed, constructed, and decorated place… with much less than appropriately matching attention to the clientele. While the lobby and Flagler Bar, and the wading areas and full pools flanking the restaurant terrace, are all beautiful to behold, the staff in all these places are simply... More 

Helpful?
Thank WorldCitizenJeff
Montgomery, Alabama, United States
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Awesome hotel with beautiful beach areas. Super friendly staff in every area. Definitely would stay again. Hotel had historical feel with modern amenities. Pool side bar had fabulous drinks and fun attentive staff. Concierge desk was ver helpful as well.

Helpful?
Thank Jennifer M
Philadelphia, Pennsylvania
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

One you first walk out to the pool area, the view is amazing and the landscape is beautiful. However, the rooms are just average but do have nice balconies. There is a strange odor that comes from all the seaweed on the beach. All that seaweed also interferes with your entrance into the water. If you are expecting to go... More 

Helpful?
1 Thank Rjon316
Steven T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Rjon315, Thank you for your review. We are glad you enjoyed our beautiful property. Our gorgeous Florida Keys waters are subject to mother nature but its always temporary and we hope you can return to enjoy our property once again. Thank you for your stay and we hope to see you soon. Warm Regards, More 

Delray Beach, Florida
Level Contributor
10 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed for a week and just returned. This is the best resort on Key West. The staff are VERY friendly and helpful (especially Mark from Barefoot Billy's) and Daniel (one of the wait staff). ALL of the servers go out of their way to do their best for you. I highly recommend this resort for your stay.

Helpful?
Thank Alfred T
Steven T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Alfred T, Thank you for your terrific review. We are so glad you enjoyed your stay. Mark and Daniel are both amazing staff members and lead by example. I'm sure I speak for both of them and the rest of the staff when I say that we look forward to your return. Warm Regards, More 

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Wonderful hotel!!! Front desk Patrick was very attentive and helpful!! Gorgeous beach. Love the Hammocks. Lunch by the beach was a pleasure. Pool was clean and pool attendants were helpful and funny. My family spent a wonderful time. Thank you.

Helpful?
Thank pgmenezes
Steven T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear pgmenezes, So nice, that sounds like an amazing vacation. Thank you for mentioning Patrick. He will be truly happy to hear that he helped make your stay special. We really appreciate your review. Warm Regards, More 

Vancouver, Canada
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Where do i start...Its five in the morning im in my bed at the hotel with no airconditioning the whole night, writing a review! Imagine driving back six plus hours to Orlando after a sleepless night!?! From the moment we arrived its been one thing after another. We are a family of four that booked a four night stay. In... More 

Helpful?
1 Thank Movingmommie
Steven T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Movingmommie, We appreciate your review. I am very troubled to hear about the issues with your room and the restaurant service. We are very concerned with making our guests comfortable and being sure everything works right in your room. If you would be so kind as to contact me directly, I would appreciate the opportunity to discuss your stay.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Room Service
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Center with Internet Access
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040
Location: United States > Florida > Florida Keys > Key West
Price Range: $293 - $642 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Hotel Style:
#6 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#14 Luxury Hotel in Key West
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