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Casa Marina, A Waldorf Astoria Resort

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Casa Marina, A Waldorf Astoria Resort
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6,550 Reviews from our TripAdvisor Community

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Showing 5,937: English reviews
Coconut Creek, Florida
Reviewed yesterday NEWvia mobile

Every one of our guest said it was the best wedding they've ever been to. The staff goes above and beyond! From the valets, to front desk, to the amazing wedding coordinator Carina! This will forever be our favorite place in Key West!

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Helpful?
Thank dhayduk9
Palm Beach Gardens, Florida
Reviewed 2 days ago NEW

A beautiful resort with terrible service, big price tag. The beds are very comfortable, the food is good. Unfortunately, we did not have a good experience. It may have been an overwhelming weekend at the hotel but the staff was completely incompetent. We had so many problems that were more in keeping with a cheap motel, not a five star...

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Helpful?
Thank WIsil
Denver
Reviewed 2 days ago NEW

For the amount of $$ the room quality should equal the lobby and the grounds. The rooms were clean and beds were comfortable but not indicative of a Waldorf Astoria. The stairwells were run down and the elevators are slow.

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Helpful?
Thank J9352QHamyr
Mayfield, Kentucky, United States
Reviewed 2 days ago NEW

As a Waldorf Astoria hotel, a certain quality is expected. Casa Marina did not disappoint as a spectacular hotel. The setting on the beach was of course exhilarating, but the hotel itself was decorated exquisitely. The moment you arrive on the grounds, you are welcomed by a friendly and efficient staff. Our hotel room was stately, but could have used...

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Helpful?
Thank agranier
Kennesaw
Reviewed 2 days ago NEW

The Casa Marina is the nicest resort/hotel in Key West. I have stayed at many of the other Hotels, Inns and Resorts on Key West. Key West is an expensive destination. Bad reviews for the Casa Marina come from people who would be more comfortable at a Red Roof Inn. I love the water front at the CM. My wife...

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Helpful?
Thank caveman770
Vienna, Austria
Reviewed 2 days ago NEW

Since Casa Marina is part of the Waldorf Astoria brand I had rather high expectations when I arrived and honestly they were not met. To start with the positive: the lobby is quite impressive and I liked the historic building a lot. The hotel's location is nice, easy to reach and you can find plenty of parking opportunities free of...

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Helpful?
1Thank Alexander D
Fort Lauderdale
Reviewed 4 days ago NEW

The grout in the shower floor was filthy, the carpeting in the hallway was stained, the Nespresso maker in the room did not have a container for water. For $400 we had the view of a trash container in a parking lot. The bride’s family spent a significant amount of money for cocktails, reception, dinner and brunch at the hotel...

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Helpful?
Thank Rodrigud
Bad Krozingen, Germany
Reviewed 4 days ago NEW

I am a bit ambivalent about this Hotel. We read a lot of bad reviews about the hotel and some stuff a lot of people write i definitely cannot confirm. Actually the Hotel and pool area are very beautiful and maintained well. The Beach/Poolbar is also very decent. There were enough sunlounger available. What i liked is that there were...

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Helpful?
Thank Nicola D
San Francisco, California
Reviewed 4 days ago NEW

Room was nothing special. The hotel was nothing special.Two stars: one for the breakfast buffet, and one for the bedding. Otherwise, everything else about this place was a dump: the indoor bar was closed for 4 consecutive days with a sign that said "back tomorrow" 4 days in a row, no help with luggage upon arrival, $440 rooms were small...

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Helpful?
Thank airguitarman
Edmond, Oklahoma
Reviewed 5 days ago NEW

Arrived just after the Thanksgiving rush was over. Hotel was very quite. Pool service and beach service was great. They have samples of the drink of the day and would give out Italian ice cream during the middle of the afternoon. Great sunset view from the beach. Fun to see the chickens on the beach and around the grounds

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Helpful?
Thank Logandvm97
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Logandvm97, Thank you for taking the time to share the details of your recent visit at Casa Marina, Key West. We are pleased you had an enjoyable stay, and got to experience so much of what our resort has to offer. We look forward to your return visit soon! Kind regards, -Luke

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040-4768
Location: United States > Florida > Florida Keys > Key West
Price Range: $371 - $693 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Hotel Style:
#6 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#12 Luxury Hotel in Key West
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Questions & Answers

Here's what travelers have asked, with answers from Casa Marina, A Waldorf Astoria Resort staff and other travelers.
61 questions
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Questions? Get answers from Casa Marina, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Good luck, unless you're willing to spend $600 a night”
 of 5 bubbles Rodrigud, 4 days ago | Read review
“Stay somewhere else”
 of 5 bubbles airguitarman, 4 days ago | Read review
“Definitely get a room with a view/partial ocean view and a balcony, lanai patio, or grand terrace.”
 of 5 bubbles kevindyan, 6 days ago | Read review
“Not sure I can give a tip since we were told that all the rooms are the same. If so then they need to do some work.”
 of 5 bubbles sheilaf879, 1 week ago | Read review
“We were toward the end near the water sports...had a great view from third floor balcony.”
 of 5 bubbles chapter1012, 1 week ago | Read review
5 of 5
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