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Casa Marina, A Waldorf Astoria Resort

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Casa Marina, A Waldorf Astoria Resort
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6,927 Reviews from our TripAdvisor Community

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Showing 6,273: English reviews
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Denver, North Carolina
Reviewed yesterday NEW

This is the best location in Key West. They have their own private beach and if you want to play beach volleyball there is a public beach next door. Staff was extremely friendly and helpful. Rented a car and self parked. Could go without a car, but renting 3 bikes for the week was almost the same price and cabs...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank johnsK842OG
Glasgow, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed March 5, 2017 via mobile

Awesome hotel. Right on the beach and a short, pleasant walk to the main shopping/restaurant area. Food is expensive but there are different eating options in the hotel plus there is a wee cafe in the hotel as well for another breakfast option. Service was fab in the hotel and at the poolside. Really loved this hotel. Water sports beside...

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Helpful?
3Thank hmgs1968
About Hotel's Favorite Review
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear hmgs1968, Thank you leaving a review of your recent stay at the Casa Marina. We are pleased that your vacation was memorable, and that you were able to experience so much of what makes Key West special. I'm also glad to hear you had so much fun on the Jet-ski tour, I've done the tour as well, and agree...

Hollywood
Reviewed yesterday NEW

So many choices but you have to stay at The Casa once while in KW! Friendly staff, great location, the BEST Conch Chowder on the planet! Totally bringing my wife and children on a family get away trip.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank gregg491
Austin
Reviewed 2 days ago NEW

If all I was reviewing were the Beach and Pool area, this hotel would get top marks. The staff in that area was attentive and helpful, and the food from the restaurant was at least adequate. The pool was also very pleasant. Unfortunately not everything was great. The rooms were somewhat meh - the beds were oddly narrow for Kings,...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Jim F
Naples, Florida
Reviewed 2 days ago NEW

I would also recommend visiting their sister property The Reach for dinner and cocktails. It's the best food and drink on the island. Additionally their service team is excellent, well trained and fun.

Review collected in partnership with Waldorf Astoria
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Thank Ron C
KY
Reviewed 2 days ago NEWvia mobile

As a Waldorf Astoria and An AMEX Fine Resorts hotel you would have thought this would have been a luxury hotel. Granted the exterior is beautiful however the rooms, at least the 1 bedroom king, we had tells a very different story. The condition of the bathroom was disgraceful. Rust on the mirror. Shower sprayed up on the ceiling. When...

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3Thank roamingplanet
Miami Beach, Florida, United States
Reviewed 3 days ago NEWvia mobile

Such a splendid location in Key West. Beautiful and expansive property on the water. Not inexpensive and carries the name that promises luxury and excellence. Unfortunately, this is where the hotel falls woefully short. Our room was really beat up. The furniture looks like it's seen too many spring break parties, the fixtures are rusted or broken, half the lights...

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2Thank Arron R
Reviewed 3 days ago NEW

I stayed at casa marina for three days last month, The receptionist ( whos name i believe is Patrick) received me very kindly and joyfully. he gave me an upgrade for a terrace ocean view room. the hotel is very cool it mixes the modern luxury and the historic beauty, specially the old part which is form the 20s, A...

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Helpful?
Thank Rafa O
Pittsburgh, Pennsylvania
Reviewed 3 days ago NEWvia mobile

This is the 2nd time staying at this hotel and I was sad to leave today. This hotel is in a great location, very friendly staff, well kept and clean. My husband and I stayed here 20 years ago and just returned for a little 4 night stay. We booked a pool/beach view suite and were not disappointed. We ended...

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Helpful?
Thank Holly R
Buffalo, United States
Reviewed 3 days ago NEW

We were impressed by the whole experience at the resort. The facilities were excellent and the staff was friendly and helpful. We had read some negative comments on TripAdvisor and were worried, but we were glad we ignored them.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank 544jonathanj
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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Internet
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040-4768
Location: United States > Florida > Florida Keys > Key West
Price Range: $333 - $659 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Hotel Style:
#7 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#15 Luxury Hotel in Key West
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Questions & Answers

Here's what travelers have asked, with answers from Casa Marina, A Waldorf Astoria Resort staff and other travelers.
74 questions
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Questions? Get answers from Casa Marina, A Waldorf Astoria Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ocean front rooms are the best”
701rafao, 3 days ago | Read review
“Go for the view. We had 4th floor, facing the family pool and the ocean and it was never an issue with noise.”
markjeanne, 4 days ago | Read review
“choose the renovated rooms as the old ones are really quite old!!!”
Iloveringo, 5 days ago | Read review
“Closer to Higgs Beach facing water...less noise yet keep your windows closed unless you like roosters.”
ElizabethW140, 1 week ago | Read review
“Some 2nd floors rooms have balconies. We had a 3rd floor with beautiful view of the pools and ocean.”
OklahomaMomOf3, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question