Lowest prices for your stay
$1,057
$636
Booking.com$709
Travelocity$709
Lol.travel$1,057
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (2,020)2,020
360
Panoramas (14) 
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#30 of 54 hotels in Key West
Location
4.8
Cleanliness
4.5
Service
4.4
Value
3.9
Travelers' Choice
Ideal Key West Resort With A Boutique Vibe. Get away to the Gulf at Hyatt Centric Key West Resort & Spa, an oasis off Duval Street, on the waterfront. Stay in one of 120 pet-friendly rooms featuring décor inspired by the island, with private balconies and sweeping views of the Gulf of Mexico.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Bicycles available
Boating
Diving
Game room
Ski rentals
Snorkeling
Water sport equipment rentals
Evening entertainment
Fishing
Walking tours
Board games / puzzles
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
87Restaurantswithin 0.3 miles
90Attractionswithin 0.3 miles
Contact
601 Front Street, Key West, FL 33040-6620
Getting there
Rental CarsSee rental cars from $34/day
3674Reviews84Q+A100Room tips
Reviews
Traveler rating
- 2,154
- 889
- 359
- 162
- 110
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Liked the staff everywhere at the hotel - they were very helpful. Really a 3 star hotel due to dated rooms, loud air conditioner. Bar staff very pleasant. Complimentary water everyday would have been nice, especially during the water outage. Ran out of towels at pool. But overall, you do not spend time in the rooms other than sleeping - you are paying for location and comfortable sleeping quarters.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Lawlor Allen, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 4 days ago
Dear datiernan34, Thank you for submitting a Trip Advisor review. The feedback we receive from these surveys, positive or negative, helps us improve our hotel operation and guest experience. Thank you for your high scores regarding location and customer service here at Hyatt Centric Key West. We are sorry to see the lower scores regarding value, rooms, and sleep quality. These scores are not indicative of the type of service we strive to provide our guests. Despite any setbacks, we truly hope you enjoyed your time here in paradise. Thank you again for your responses!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Everything you could ask for in the heart of Old Town. Consistent outstanding Hyatt amenities and service. Beautiful water views from your balcony. Lovely little private beach and pool area. Location can't be beat.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: January 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hotel Management, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded Feb 2, 2022
Dear denisebadger108, We appreciate you taking the time to complete a review. We are pleased to hear you enjoyed your stay at our resort and all of the amenities our hotel has to offer. We are looking forward to welcoming you back to Key West in the future. Warm Regards, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
beautiful location and awesome staff...Thanks so much Sabran for our incredible views of the Gulf.....was a perfect anniversary celebration .....far enough away yet close enough for all the energies and excitement of Duvall......Near great restaurants...Pool and the bar fun and very relaxing
Read more
Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Lawlor Allen, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 4 days ago
Dear 675sharleenc, My name is Allison Allen and I'm the Guest Experience Supervisor here, at Hyatt Centric Key West. I would first like to thank you for taking the time out of your schedule to leave us a Trip Advisor review. The feedback we receive from these surveys, positive or negative, helps us improve our hotel operation and guest experience. We are so pleased to read your 5 star review! It delights us that you had such a wonderful stay with us. We hope that we will be able to host you again on any of your return trips to Key West! We look forward to it.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If not for the location, this gets a lower rating. Hotel is beyond tired and needs a facelift, lobby is poor reflection, elevators and are old and dirty, rooms were clean but furniture was nicked up, floors had cracks and walls were dirty. The AC units are old and loud and don’t allow for comfortable sleep. Staff is friendly.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Lawlor Allen, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 4 days ago
Dear youngturkualc, Thank you for leaving us a Trip Advisor review. The feedback that our guests provide is shared with all members of the management team in an effort to improve the overall operation of the hotel. I wanted to apologize that you were not as pleased with your stay as we would have hoped. Our goal is to ensure that your experience is a memorable one, of course, for a positive reason. Unfortunately, with an ageing building we will show our areas that we are a bit behind in. Please know we are continually working to improve the product, thereby improving your experience with us. Our team works hard to ensure that everything in our guest rooms is clean and in working order until that time that our renovation will allow us to replace all the goods in the room. Thank you again for your time, we appreciate your honest feedback.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel in Key west was a fantastic stay for us as Globalists. We were given a room upgrade to a slightly larger room with a nice view. The hotel is small but beautiful and my kids especially loved the little butterfly garden and all the turtles and chickens/roosters everywhere! The pool and nearby lounge area was small but nice and we enjoyed it. Lounge chairs were always available. Breakfast was great and seating outdoors was great, with a fantastic view. Staff was exceptional and my husband and daughter loved the jet ski excursion they booked and we loved the commotion on the ocean sunset cruise which was fun for the whole family. It was easy to get an uber or cab from the lobby area. They gave us reusable water bottles and had plenty of filling stations and some with flavored and sparkling water options. Overall would recommend and would stay here again.…
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Lawlor Allen, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 1 week ago
Dear shopaddict, My name is Allison and I'm the Guest Experience Supervisor at Hyatt Centric Key West. I would first like to thank you for taking the time out of your schedule to complete our guest satisfaction survey. The feedback we receive from these surveys, positive or negative, helps us improve our hotel operation and guest experience. We are so pleased to read your review. It delights us that you and your family had such a wonderful stay with us. Please let us know if there is anything we may do to help accommodate you during your next planned stay! We are looking forward to hosting you again here in paradise!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very disappointed in the quality of the guest room when the cost was considered. The decor and furnishings are what would be expected in a budget hotel/motel. I expected much better based on the costs of the stay. The location of the hotel was great. Convenient to many sites. We enjoyed the use of the bikes (which was an additional cost).
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Allison Lawlor Allen, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 2 weeks ago
Dear Dreamer731966, Thank you for leaving us a Trip Advisor review. The feedback that our guests provide is shared with all members of the management team in an effort to improve the overall operation of the hotel. I wanted to apologize that you were not as pleased with your stay as we would have hoped. Our goal is to ensure that your experience is a memorable one, of course, for a positive reason. Thank you again for your time, we appreciate your honest feedback.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We love staying here! The rooms are beautiful and ours had a great view of the sea! We swam in the pool and the temperature was good. I hate cold pools, lol.Drinks and dessert at the bar were yummy. You are only 1 block from Duval and the seaside harbor. Lots to do nearby.
Read more
Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Lawlor Allen, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 2 weeks ago
Dear Klynn518, My name is Allison and I'm the Guest Experience Supervisor at Hyatt Centric Key West. I would first like to thank you for taking the time out of your schedule to complete our guest satisfaction survey. The feedback we receive from these surveys, positive or negative, helps us improve our hotel operation and guest experience. We are so pleased to read your 5 star review! It delights us that you had such a wonderful stay with us. I'm really happy you were satisfied with our heated pool & were able to enjoy it, even in the winter months. We certainly hope that we will be able to host you and yours again. We look forward to welcoming you back!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed at Hyatt Centric Key West for a quick babymoon the first weekend of March. While the staff was very kind and accommodating we found the hotel itself to be underwhelming. We stayed in a king room and didn't pay to upgrade our view so we ended up with a balcony that faced the parking lot, bc when they say "city view" they mean the parking lot. The room was clean but had a cold feeling with tile floors and bright white lights like a dentist office. It had zero ambiance, which again- isn't the worst? But given the price we paid for the room (almost $1,000 a night) I'd expect it to be slightly more luxurious. The bathroom had a sliding barn-style door which made it feel not all that private. We didn't eat at the restaurant but did eat at the bar a couple of times. The food wasn't great but the service was kind and quick. All in all, I wouldn't stay here again just because of the price. If the room had been between $200-300 a night? Maybe. But at close to a grand, I wanted it to be more comfy and stylish. …
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Allison Lawlor Allen, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 2 weeks ago
Hi mayashumar, Thank you for taking the time to fill out our guest survey. The feedback that our guests provide is shared with all members of the management team in an effort to improve the overall operation of the hotel. I wanted to apologize that you were not as pleased with your stay as we would have hoped. Our goal is to ensure that your experience is a memorable one, of course, for a positive reason. Unfortunately, with an ageing building we will show our areas that we are a bit behind in. Please know we are continually working to improve the product, thereby improving your experience with us. Our team works hard to ensure that everything in our guest rooms is clean and in working order until that time that our renovation will allow us to replace all the goods in the room. Thank you again for your time, we appreciate your honest feedback.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our arrival was great. The room was disappointing with a noisy AC but we got moved when we brought it up to the staff. Staff here is always gracious and very nice. The room manager (from Switzerland, I can’t recall his name but he saved the day) followed up to make sure all was taken care of.Pool is a bit small but service was really good and the food and drinks are very good as well. Rooms were nicely cleaned. We liked the metal water bottles that were provide and the many refill stations as well. We come to Key west at least once a year (used to stay at casa marina) and it looks like this will be our place to stay. Close to Mallory but not noisy, easy walk to bars, shops and restaurants.
Read more
Date of stay: March 2023
Value
Cleanliness
Service
Room Tip: Balconies are a bit small in most rooms so be sure you check the size prior to booking.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Lawlor Allen, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 2 weeks ago
Hi Pensacola17, My name is Allison Allen and I'm the Guest Experience Supervisor at Hyatt Centric Key West. I would first like to thank you for taking the time out of your schedule to leave us a Trip Advisor review. The feedback we receive from these surveys, positive or negative, helps us improve our hotel operation and guest experience. We are so pleased to read your 5 star review! It delights us that you had such a wonderful stay with us. We are happy that you have found your new home away from home when you visit Key West. It is our pleasure to host you & we will see you the next time you are on vacation here in paradise. We look forward to it!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We ate at the hotel's restaurant which we thought would be very nice - it wasn't. We ordered the $58 ribeye (each of us). First hint should have been when we ordered that they didn't ask us how we would like that cooked. I instead asked the waitress if she would like to know. There was a bit of a language barrier, but she was very nice. I can't even compare what this steak looked or tasted like. It was terrible. It was so terrible that when the waitress came back to check on us, I literally said "this is terrible". Overcooked, so fatty, terrible. We are from the northeast so ordering a $58 steak meal isn't so uncommon. But this might have been the worst restaurant meal I have ever been served. They did give us a complimentary dessert and the staff was very nice, but the food was terrible and a waste of $116!!! Upon our departure we stopped at the restroom and that was awful too. Dirty, rusty paint near the baseboard, appeared to be painted over dirty walls. I'm really not that picky, but this was so gross I needed to leave a review. We ultimately stayed at the Opal but I was deciding between this hotel and the Opal and thank god we picked the Opal!…
Read more
Date of stay: February 2023
Cleanliness
Service
Room Tip: Book at the Opal
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Allison Lawlor Allen, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 3 weeks ago
Good Afternoon janellh835, My name is Courtney Roltsch and I am the Food and Beverage Manager here at the Hyatt Centric Key West. I would first like to thank you for leaving us a Trip Advisor review. I see that there was area for improvement in the food and beverage department. I want to apologize for your experience while dining in our Food and Beverage outlet and we appreciate your feedback so that we can make improvements. We hope that you return to Shor American Seafood Grill, upon you return please do not hesitate to reach out to me directly so I can assist in your dining experience. Sincerely, Courtney Roltsch Food and Beverage Manager Hyatt Centric Key West courtney.roltsch@hyatt.com 407-765-7718
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$631 - $910 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt key west hotel key west, key west hyatt
FORMERLY KNOWN AS
Hyatt Key West Resort and Spa
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
120
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHYATT CENTRIC KEY WEST RESORT AND SPA - Updated 2023 Prices & Reviews (FL)
Frequently Asked Questions about Hyatt Centric Key West Resort and Spa
Which popular attractions are close to Hyatt Centric Key West Resort and Spa?
Nearby attractions include Mallory Square (0.2 miles), Key West Room Escape (0.3 miles), and 7 Artists & Friends Key West (0.2 miles).
What are some of the property amenities at Hyatt Centric Key West Resort and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Centric Key West Resort and Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Centric Key West Resort and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Centric Key West Resort and Spa?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hyatt Centric Key West Resort and Spa?
Conveniently located restaurants include The Breakfast Club, Too, Cuban Coffee Queen, and Fisherman's Cafe.
Are there opportunities to exercise at Hyatt Centric Key West Resort and Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Is Hyatt Centric Key West Resort and Spa located near the city center?
Yes, it is 0.6 miles away from the center of Key West.
Are pets allowed at Hyatt Centric Key West Resort and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Centric Key West Resort and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Centric Key West Resort and Spa?
The staff speaks multiple languages, including English and Spanish.