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Hyatt Centric Key West Resort and Spa

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Certificate of Excellence
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Certificate of Excellence
Stay in a private retreat at our enticing Hyatt Centric Key West Resort. This luxurious haven is the standard against which all others will be viewed. The art of blending modern luxury and impeccable service with a premier setting has been perfected at our incredible Key West Florida resort hotel set along the waterfront. Old world architectural touches invoke Hemingway's mystique throughout this intimate island setting. Encounter casually elegant Florida touches, perfectly combined with a world-class spa, a 24-hour fitness center, remarkable cuisine, and modern amenities such as Drybar Buttercup blow dryers and eco-friendly bath products! Explore the best of Key West, including nearby fishing in the Gulf of Mexico, renowned sunsets, and historic Old Town. Allow our comfortably millennial-modern Key West Florida resort hotel to treat you to a new level of sophistication, in a breathtaking locale..
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Room Service
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Business
HOTEL CLASS
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2,739Reviews
1,599Photos
55Q+A
100Room tips
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Popular mentions
Location is the best for walking everywhere. Staff was exceptional and extremely helpful. Room was clean and spacious. Lots of counters to put your things. Shower and bathroom large and roomy. Glass of champagne nice touch at check in.
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Hotel's Favorite
First time staying at this Hyatt in Key West and absolutely loved it! Being right on the water and walking distance to everything was perfection. I can't wait to return to do it all over again. Hoping next time will be a longer stay because I hated to leave.
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Review collected in partnership with Hyatt Hotels
Response from HGuestServices, General Manager at Hyatt Centric Key West Resort and Spa
Responded 1 week ago
Dear tmcguire42, Thank you for taking a moment to share your feedback about your first stay with us. I am proud to say we are one of the few places where you have access to everything. You may join a jet ski excursion easily from our private docks or take a short walk to visit the boutiques and restaurants of the historic seaport or Duval. This great location is one of the reasons so many of our guests return each year. Please stay in touch and let us know when you plan to visit again. Thank you, Fernando Santana General Manager
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We have been going to Key West for 10 years and we always stay at the Hyatt Centric. The best thing about this hotel is that it is back off of Duval. It is back by the Marina and A&B Lobster and away from the masses of cruise ship people. When we go we stay for 10 days or
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Response from HGuestServices, General Manager at Hyatt Centric Key West Resort and Spa
Responded 6 days ago
Dear ireyfarmgirl, Thank you for reviewing us on Trip Advisor. I also want to personally thank you for your loyalty and return business. Many of our guests share the same feelings about our location, service, and restful surroundings and how they exceed all of their Key West travel needs. My team and I look forward to welcoming you back on your next visit. Thank you, Fernando Santana General Manager
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My husband and I had a great time. The Hyatt centric is located in a great spot close to the harbor as well as Duval Street. The views were beautiful. We enjoyed watching the sail boats come and go. The staff was helpful each time we needed something.
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Review collected in partnership with Hyatt Hotels
Response from HGuestServices, General Manager at Hyatt Centric Key West Resort and Spa
Responded 1 week ago
Dear Inspire639189, Thank you for sharing your feedback with us on Trip Advisor. I am delighted to read that you had such a great experience and took full advantage of our incredible location as a home base and resort retreat while in Key West. I hope this will be the beginning of many visits to our resort. Please email me, or our team, if you need our assistance. Thank you again, Fernando Santana General Manager
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Hyatt Centric Key West has a great location and a great bar but the service has fallen off drastically since our last visit. Views from our room and from many other common spaces are amazing. The hotel is situated between the board walk and Malory Square so you are close to
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Review collected in partnership with Hyatt Hotels
Response from HGuestServices, General Manager at Hyatt Centric Key West Resort and Spa
Responded 1 week ago
Dear Pioneer657922, I want to personally apologize for disappointing you. Your observations and feedback are valuable to me as I work with our team to improve services and the overall guest experience. I thank you for sharing your love of Blue Mojito and ask that you please email me at qualitykeywest@hyatt.com so that I may personally apologize for our missteps and assure you that we are addressing the matter. Sincerely, Fernando Santana General Manager
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Family and Play AreasBusiness Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHyatt Centric Key West Resort and Spa
The King Partial View at the Hyatt Centric Key West Resort and Spa
Professional photo exclusively commissioned by TripAdvisorHyatt Centric Key West Resort and Spa
The King Partial View at the Hyatt Centric Key West Resort and Spa
Professional photo exclusively commissioned by TripAdvisorHyatt Centric Key West Resort and Spa
The King Partial View at the Hyatt Centric Key West Resort and Spa
Photo provided by managementHyatt Centric Key West Resort and Spa
Step out onto your private balcony and enjoy a beautiful day or evening in Key West. Make the most of the moment and order our key lime pie from room service.
Photo provided by managementHyatt Centric Key West Resort and Spa
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Hi Vanessa H, I am the Guest Relations Manager for the resort. Thank you for your interest. You may want to look at any of our categories that include ocean view or partial ocean view. Our agents can help you to find out which room category best suits your needs. Unfortunately due to Trip Advisor rules I am not allowed to share a link but our website includes all the contact information, or if you prefer, you may send us a direct message on Facebook with contact information and we will have someone reach out to you. Thank you, Laura Guest Relations Manager
0 votes
Definitely. If you can’t at the Hyatt you can walk to anything you need.
-1 votes
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Greetings hollipops, Thank you for your message. Both our resort and Key West are popular destinations but early in the week you will find fewer guests - weekends are the busiest. The nice thing about our location is that we are a block away from Duval so you will have plenty of access to all the excitement of the Old Town area but you may also enjoy some more quiet resort moments whenever you want to just relax by the pool and look out on the ocean waves. Thank you, Laura Guest Relations Manager
1 vote
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Is there any beach here?
Dear 01ritz, Thank you for your message and interest in our resort. There are small beach areas - the main with some lounge chairs being near the jet ski dock and another smaller, more secluded spot by the SHOR veranda which has a hammock and chair but is not really used for laying out. We also have a sunbathing deck with several lounge chairs near SHOR and the SHOR dock which is a deck in the water with two additional lounge chairs. Overall, like most Old Town spots, these are not large stretches of beach though so many of our guests use the public beach which is next door and our guests have an access point to get to it within steps of the jet ski dock. I hope this helps but please feel free to reach out to us on social if you have any further questions. Thank you, Laura Guest Relations Manager
1 vote
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Greetings Natasha, Thank you for your inquiry. I apologize for the delayed response. We had not heard of any instances so we reached out to the Health Department who said they have not had any reported cases in the Florida Keys. They did suggest that if you go outside you should always protect yourself and that if you are pregnant you should try to stay indoors. Again, no instances in our area but helpful suggestions from the Health Department. I hope this helps to address your question. Feel free to give us a call if you have any further questions or need our assistance. Thank you, Laura Guest Relations Manager
0 votes
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12345611
"Staff helped with request for quiet room."
"request a west facing room on a high floor so you can see the sunsets from your room."
"They are not responsive."
"Ask for water view"
"Ask for balcony, ocean view not next to steps so you have a full ocean view"
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PRICE RANGE
$365 - $835 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt key west hotel key westkey west hyatt
FORMERLY KNOWN AS
Hyatt Key West Resort and Spa
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
120
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