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601 Front Street, Key West, FL 33040-6620
15 people are viewing this hotel
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Centric Key West Resort and Spa
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#28 of 53 in Key West
Location
4.8
Cleanliness
4.5
Service
4.4
Value
3.9
Travelers' Choice
Ideal Key West Resort With A Boutique Vibe. Get away to the Gulf at Hyatt Centric Key West Resort & Spa, an oasis off Duval Street, on the waterfront. Stay in one of 120 pet-friendly rooms featuring décor inspired by the island, with private balconies and sweeping views of the Gulf of Mexico.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Bicycles available
Boating
Diving
Game room
Ski rentals
Snorkeling
Water sport equipment rentals
Evening entertainment
Fishing
Walking tours
Board games / puzzles
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Explore Key West Your Way
3544Reviews82Q+A100Room tips
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Most Recent
Gary A wrote a review Yesterday
Saint Marys, United States10 contributions1 helpful vote
Great hotel, superior location, Shor restaurant and Blue Mojito bar are very nice. Staff is very friendly and accommodating. Rooms are very well maintained and decorated nicely. Anything we needed was handled immediately. This place is a gem! Made our time in the Keys great!
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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DB108 wrote a review Feb 2022
3 contributions1 helpful vote
Hotel's Favorite
Everything you could ask for in the heart of Old Town. Consistent outstanding Hyatt amenities and service. Beautiful water views from your balcony. Lovely little private beach and pool area. Location can't be beat.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2022
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Location
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Trip type: Traveled
1 Helpful vote
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Response from Hotel Management, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded Feb 2, 2022
Dear denisebadger108, We appreciate you taking the time to complete a review. We are pleased to hear you enjoyed your stay at our resort and all of the amenities our hotel has to offer. We are looking forward to welcoming you back to Key West in the future. Warm Regards, Hotel Management
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J.R.O. wrote a review Jun 23
1 contribution
This hotel has a great location and a wonderful view. The rooms are a little dated and the window did not have black-out blinds so we woke up early every morning. It turns out we needed to wake up early to claim a seat by the pool because it's pretty small. We had requested early check-in and arrived at 1:30pm. Our room was not available until 4:00pm which was frustrating. The biggest issue we had is a safety issue that they aren't properly addressing. We got trapped in the elevators trying to leave. The elevators are small, cramped and have NO ac or air-flow. As the minutes ticked by waiting on an engineer and manager, this got pretty scary in 90 degree weather with the inside of the elevator even hotter. We were told this happens OFTEN and the elevators shut themselves off when it's windy! I was told they place a note warning of this when it happens but they forgot to and/or thought it wasn't too windy. They are pretty lucky we didn't have a medical emergency from it as it took my 68 year old mother some time to recover after being trapped. They comped us the already ridiculous resort/parking fees to make up for it. I wouldn't recommend this hotel which is unfortunate because I do love Hyatts.
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Date of stay: June 2022
Value
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Room Tip: Take the stairs
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Response from GCC Property Reviews, Owner at Hyatt Centric Key West Resort and Spa
Responded yesterday
Hello "Jessica4756843234213", Thank you for taking the time to share your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Although there was an issue with the elevator, we are glad the staff comped fees off your bill to make up for the issue as this is not consistent with standards. We thank you for providing your feedback and thank you for choosing Hyatt. Kind Regards, Anisa
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CaliforniaHockeymom wrote a review Jun 23
California26 contributions13 helpful votes
I’m so happy with our choice to stay here. Was it pricey? Yes. But compared to the other resorts it was actually comparable. If you want to stay in the best location, be prepared to pay. After much research, we decided it was worth the extra money to a) turn in our rental car (saving us hundreds of dollars in rental fees and parking), and b) have the ability to walk to the hot spots and not need a shuttle. We stayed with our 4 adult children (19-26), so it was perfect for them to go off and do something without us and not need to worry about transportation. We booked two separate rooms and they did not put us in the same building, but it didn’t prove to be a problem. The rooms were spacious and very comfortable. The toilet is with the shower so it did take some time management skills to get ready. The Partial ocean view rooms were perfect. The balcony is very small but good enough to step out every morning and enjoy the view. Room 3110 overlooked Simonton Beach and Room 1108 overlooked the hotel pool next door. Honestly we were hardly in our room except to sleep anyway. I was concerned about other posts regarding the AC but let me tell you it worked perfectly. We loved walking into our room after being out in the humidity and getting blasted with cold air. The pool was great, we ended up there every night. It’s a small pool but we didn’t see any kids so it was always just adults with drinks in hand. We ate at the hotel restaurant for breakfast one day. While it was delicious, we felt it was too pricey for breakfast so we didn’t eat there again. Thankfully there was no seaweed smell on our side of the island, we rode bikes to the other side and it was pretty strong. I honestly can’t think of anything I didn’t like about this place. I would stay here again without a doubt. We loved everything about it.
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Date of stay: June 2022
Rooms
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Response from GCC Property Reviews, Owner at Hyatt Centric Key West Resort and Spa
Responded yesterday
Hello "CaliforniaHockeymom", We are happy the rooms were spacious and comfortable. we are glad you enjoyed the breakfast and happy to hear your overall stay was positive and you enjoyed it. Thank you kindly for sharing your experience with us. We hope to have the opportunity to welcome you back soon for another great stay! Kind Regards, Anisa
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vacationC wrote a review Jun 22
Regina, Canada24 contributions6 helpful votes
Beautiful resort. Rooms are large and clean and bed very comfortable. Had partial ocean/pool view from balcony and could see turtles below from balcony. The pool and hot tub were wonderful and it was nice to have a couple drinks by the pool. It was great to have access to an ocean area at this resort to swim (gulf side so no seaweed) since the beaches at Key West had seaweed and a bad smell to them. This resort had none of that. It’s beautiful and location is excellent - walked to Mallory Square for sunset and shopping and Duval Street to restaurants and more shopping. Walked to southernmost point. Complimentary coffee tasted great! Would definitely stay again. I read a review that said the person was scared to even smell the shampoo, conditioner, body wash in the shower or use the mini bar of soap by the sink because there is a $20 charge for each product. That is incorrect info. They supply these products for you to use during your stay - but if people decide to take these large bottles home, they will be charged and rightly so. You do not have to bring your own products as one of the reviews states. I hope we can return to Key West someday to stay here again!
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Date of stay: June 2022Trip type: Traveled
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Response from GCC Property Reviews, Owner at Hyatt Centric Key West Resort and Spa
Responded 2 days ago
Hello VacationC, Thank you for sharing your stay experience with us. We're so glad that you enjoyed our hotel and discovered all that there is to do and see right outside our door! We love that you were able to enjoy so many of our amenities, and had such a wonderful view. Also, thank you so much for clarifying that there is no charge to use our toiletries. We're glad you enjoyed them! It was a pleasure hosting you. We can't wait to welcome you back! Best Regards, Toya
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JohnnyV5V wrote a review Jun 21
Weaverville, North Carolina1 contribution
Stayed here with my wife and 5 year old. It was a great hotel, expensive, but everything is expensive in this place. The hotel has a little area where you can get into the actual ocean or technically gulf. The pool was great, the staff was great and we had a very enjoyable stay able to walk to all of the great restaurants in the area.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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Location
Cleanliness
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Response from GCC Property Reviews, Owner at Hyatt Centric Key West Resort and Spa
Responded 3 days ago
Dear JohnnyV5V, Thank you for the review. We are delighted you and your family had an enjoyable stay with us. It is wonderful we are so well located that our guests' can walk to the nearby restaurants. We are glad you enjoyed the pool and water area. It is fantastic our staff were great. Thank you for choosing the Hyatt Centric Key West! We hope your travels bring you back for another amazing visit. Warm regards, Tonya
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riderfan100 wrote a review Jun 20
Saskatoon, Canada75 contributions52 helpful votes
Perfect location for access to Duval Street and all that goes along with that. Great little private beach that is not impacted by the seaweed. Hotel Pool area is awesome with great service from the pool bar staff. Great view od the famous sunset off of the hotel pier. In Key West, it is worth spending the money for an upscale hotel with great amenities and location and the Centric has them all!
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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Location
Cleanliness
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Response from GCC Property Reviews, Owner at Hyatt Centric Key West Resort and Spa
Responded 5 days ago
Hello Riderfan100, Thank you for your review and positive rating. We're pleased to know that you enjoyed your stay. It's great when our guests are able to discover all of the beautiful things there are to do and see right outside our door! We hope that you'll return soon! Best regards, Toya
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Kevin H wrote a review Jun 20
1 contribution
The hotel has a great location with a perfect view of the setting sun. The restaurant Shor is excellent. The pool is very small and there is no beach access so as a "resort" it was a little disappointing.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from GCC Property Reviews, Owner at Hyatt Centric Key West Resort and Spa
Responded 5 days ago
Hello Kevin H, Thank you for leaving us a review. We're glad that you enjoyed the beautiful views of the sunset and surrounding area. I'm sorry that you were disappointed in our pool and the lack of direct beach access. We thank you for your feedback and will use it as a guide for improvement. We hope that you will return soon. Best Regards, Toya
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Terri wrote a review Jun 18
Ann Arbor, Michigan3 contributions3 helpful votes
This hotel has the best location in key west and it's perfect if you want to see the sunset. Minutes away from lots of places to eat, anywhere from $$$$ to $. The island is not big so if you rent a bike from their gift shop, you will be able to visit most of the places in less than half a day. The main restaurant is right on the beach, and you can enjoy your breakfast next to the water. I suggested breakfast because I visited in June and it's too hot to eat outside for lunch and dinner, for me. Will come back if I visit Key west again.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
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Location
Cleanliness
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Response from GCC Property Reviews, Owner at Hyatt Centric Key West Resort and Spa
Responded 6 days ago
Dear TerriHS, We appreciate your feedback. It is fantastic you had a great stay. We are happy you enjoyed our location to explore the many places to eat and visit nearby. It is lovely to enjoy breakfast right next to the water and we are so glad you had a great time. We look forward to your next visit! Warm regards, Tonya
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traceyken1 wrote a review Jun 17
1 contribution
This place was perfect! Clean rooms, exceptional staff, wonderful views from the balcony. Everyone was so nice and helpful. Especially enjoyed the beachside and poolside service if we wanted to order drinks or food. Always someone there to help make your stay more pleasant! We definitely will be going back!!
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from GCC Property Reviews, Owner at Hyatt Centric Key West Resort and Spa
Responded 1 week ago
Hello Traceyken1, We are glad cleanliness expectations were met and happy the staff was exceptional! We are glad you enjoyed the beachside and poolside. We are so delighted to hear you will be visiting us again! We cannot wait to welcome you back soon. Best, Anisa
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PRICE RANGE
$452 - $771 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt key west hotel key west, key west hyatt
FORMERLY KNOWN AS
Hyatt Key West Resort and Spa
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
120
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Frequently Asked Questions about Hyatt Centric Key West Resort and Spa
Which popular attractions are close to Hyatt Centric Key West Resort and Spa?
Nearby attractions include Mallory Square (0.2 miles), Key West Room Escape (0.3 miles), and 7 Artists & Friends Gallery (0.2 miles).
What are some of the property amenities at Hyatt Centric Key West Resort and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Centric Key West Resort and Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Centric Key West Resort and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Centric Key West Resort and Spa?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hyatt Centric Key West Resort and Spa?
Conveniently located restaurants include The Breakfast Club, Too, Cuban Coffee Queen, and Fisherman's Cafe.
Are there opportunities to exercise at Hyatt Centric Key West Resort and Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Is Hyatt Centric Key West Resort and Spa located near the city center?
Yes, it is 0.6 miles away from the center of Key West.
Are pets allowed at Hyatt Centric Key West Resort and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Centric Key West Resort and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Centric Key West Resort and Spa?
The staff speaks multiple languages, including English and Spanish.