Hyatt Centric Key West Resort and Spa
601 Front Street, Key West, FL 33040-6620
Full view
View all photos (2,072)2,072
360
Panoramas (14) 
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#10 of 14 resorts in Key West
Location
4.8
Cleanliness
4.5
Service
4.4
Value
3.9
Travelers' Choice
Ideal Key West Resort With A Boutique Vibe. Get away to the Gulf at Hyatt Centric Key West Resort & Spa, an oasis off Duval Street, on the waterfront. Stay in one of 120 pet-friendly rooms featuring décor inspired by the island, with private balconies and sweeping views of the Gulf of Mexico.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Bicycles available
Boating
Diving
Ski rentals
Snorkeling
Water sport equipment rentals
Evening entertainment
Fishing
Walking tours
Board games / puzzles
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English, Spanish
Location
601 Front Street, Key West, FL 33040-6620
Hyatt Centric Key West Resort and Spa
Getting there
Great for walkers
Grade: 100 out of 100
100
Key West Intl Airport
2.9 mi•
See all flights
Rental Cars
83 Restaurants
within 0.3 miles
3793Reviews88Q+A100Room tips
Reviews
Traveler rating
- 2,235
- 906
- 369
- 168
- 115
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Simply stunned at how overrated this hotel is. The rooms are gross and outdated. AC a horrendous noisy, rattling creature - maintenance solution was to keep the fan on low instead of high. Dirty wallpaper, cracked bathroom sink, toilet ran night and day. There's a Macaw that sits alone in a plexiglass cage all day without even ONE toy or anything to occupy his mind. Turtle enclosures are small, full of algae and filthy and again - nothing in them but a platform or two. Really despicable conditions for the bird and turtles. Shame on Hyatt. Views are great, location is unbeatable, the front desk attendants and service at the bar were more than great, but he hotel desperately needs a makeover and PLEASE find a suitable home for the bird and release the turtles .No captive animals. I would never stay at this Hyatt again.…
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
Everything you could ask for in the heart of Old Town. Consistent outstanding Hyatt amenities and service. Beautiful water views from your balcony. Lovely little private beach and pool area. Location can't be beat.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: January 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hotel Management, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded Feb 2, 2022
Dear denisebadger108, We appreciate you taking the time to complete a review. We are pleased to hear you enjoyed your stay at our resort and all of the amenities our hotel has to offer. We are looking forward to welcoming you back to Key West in the future. Warm Regards, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Top notch hotel. I haven't ever stayed in a hotel that equals this one. The room was quite elegant and very comfortable. The views from the balcony were superb..The staff was always ready to offer whatever service that was requested . This would be my number one choice when it comes time to return to Key West
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This was a great stay! We will book again! The location, the food, the staff, the room, the amenities were all wonderful. Highly recommend and will tell friends. Can’t go wrong staying here and enjoying Key West!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Management, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 4 days ago
Dear fswcvs, We are so happy to read that you had an excellent visit with us in Key West! We are delighted that our team made you feel like you were at your home away from home while you were on vacation. Thank you for recommending us to your friends! We look forward to hosting you all when you stay with us next. Please reach out to us ahead of time if we may be of any assistance with your hotel reservations or planning any excursions.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great property and location with friendly staff. Dog friendly as well. We’ve stayed here 5-6 times and keep coming back. The key lime pie is the best on the island, and for breakfast the coconut berry bowl and the down island French toast can’t be beat.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Management, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 2 weeks ago
Dear Shannon, Thank you for your loyalty to us at Hyatt Centric Key West Resort & Spa. It is always a pleasure to host you. We look forward to seeing you again very soon! Happy Holidays from your friends at Hyatt.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perfect walking distance to Duval Street, beautiful property and amenities. staff very courteous and helpful. Food and beverages onsite are excellent. Onsite activities include bicycle and golf cart rentals, access to off site activities via concierge office.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Management, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 3 weeks ago
Dear Dwaynekirby, We appreciate your five-star TripAdvisor review. Thank you for letting us know that you thoroughly enjoyed your stay with us! We are glad you were able to utilize all that our property has to offer during your recent trip to Key West. We hope that we will be able to host you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would definitely stay here again. My stay was great. It was a very quiet hotel which is wonderful for a light sleeper like myself. The only disappointing thing was the hidden resort fees of $50 a day. This fee was not revealed until after checkout.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Management, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 3 weeks ago
Dear cpaine22368, We are thrilled that you had a wonderful stay while you were our guests! We are so sorry to read that you were not informed of our daily resort fee. When booking with us through Hyatt, any additional fees are posted when securing your reservation. That is not always the case when booking through third-party apps which is unfortunately out of our control. We value your feedback and hope that we will be able to host you again very soon. If you have any questions for us prior to your return visit, please do not hesitate to reach out to us ahead of time so that we may assist you! We look forward to helping you however we can.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This resort is in a great location. It’s big enough but small enough to have great service. It has everything we need from little beach, beach bar, access to wave runners. We will definitely be back!!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Management, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 3 weeks ago
Thank you for your five-star TripAdvisor review. We are happy to hear that you had a great vacation while you were our guests. We look forward to hosting you again. Please reach out to us if we may be of any assistance to you prior to your next trip to Key West!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Would have expected much more for a room at $1000/night. ($1300 with taxes, resort fees, parking etc). The staff was marginally helpful, resort was dated, room views were underwhelming and value was less than expected.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hotel Management, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 4 weeks ago
Dear chrispG8216WM, Thank you for taking the time leave a TripAdvisor review. The feedback that our guests provide is shared with all members of the management team in an effort to improve the overall operation of the hotel. I wanted to apologize that you were not as pleased with your stay as we would have hoped. Our goal is to ensure that your experience is a memorable one, of course for a positive reason. Our team works hard to ensure that everything in our guest rooms is clean and in working order & our customer service is at the highest level possible. We apologize that we fell short during your recent stay with us. Thank you again for your time, we appreciate your honest feedback.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gigi and Jonathan were very nice and accommodating. Outstanding customer service!! I have a problem sleeping at night, so I wanted to use the fitness center at 2am. They jumped to the rescue and opened it for me. They were very friendly, despite the early hours.
Read more
Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Reposts
Helpful
Response from Hotel Management, Guest Services / Front Office at Hyatt Centric Key West Resort and Spa
Responded 4 weeks ago
Hi B6666OAwilliamm, Thank you for your five-star TripAdvisor review! We are glad to hear that our staff members took such great care of you during your late night sleep struggles. We pride ourselves on extending our hospitality to all of our guests and we are thrilled that you experienced it first hand during a difficult night. We hope to welcome you back again!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Key West area.
PRICE RANGE
$517 - $851 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt key west hotel key west, key west hyatt
FORMERLY KNOWN AS
Hyatt Key West Resort and Spa
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
120
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHYATT CENTRIC KEY WEST RESORT AND SPA - Updated 2023 Prices & Reviews (FL)
Frequently Asked Questions about Hyatt Centric Key West Resort and Spa
Which popular attractions are close to Hyatt Centric Key West Resort and Spa?
Nearby attractions include Mallory Square (0.2 miles), Rodriguez Cigar Factory (0.2 miles), and Key West Room Escape (0.3 miles).
What are some of the property amenities at Hyatt Centric Key West Resort and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Centric Key West Resort and Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Centric Key West Resort and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Centric Key West Resort and Spa?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hyatt Centric Key West Resort and Spa?
Conveniently located restaurants include The Breakfast Club, Too, Hot Tin Roof, and Fisherman's Cafe.
Are there opportunities to exercise at Hyatt Centric Key West Resort and Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Is Hyatt Centric Key West Resort and Spa located near the city center?
Yes, it is 0.6 miles away from the center of Key West.
Are pets allowed at Hyatt Centric Key West Resort and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Centric Key West Resort and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Centric Key West Resort and Spa?
The staff speaks multiple languages, including English and Spanish.