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DoubleTree by Hilton Hotel Grand Key Resort - Key West

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#28 of 48 Hotels in Key West
GreenLeadersBronze level
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DoubleTree by Hilton Hotel Grand Key Resort - Key West
DoubleTree by Hilton Hotel Grand Key Resort - Key West
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3,127 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Grand Key Resort - Key West
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Showing 2,483: English reviews
Dallas, United States
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful resort not far from the beach. Staff always willing to assist not because "it's their job" but because they really wanted to. Shuttle service was timely and driver was very patient and helpful with the seniors members.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Derek B
Woodstock, Virginia
1 review
3 of 5 stars Reviewed 1 week ago

I purchased a "junior suite". This room was very small withb2!beds and a couch. It wasn't a suite at all. The manager cared little about my wedding party's dissatisfaction. He's been there too long and needs to find another job.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank ashleysI6383KZ
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Lovely helpful staff, we moved rooms on our arrival due to noisy air-con with no problem. Free regular shuttle buses to main town , an excellent way to get about. Pool open from 7:30am-11.00pm , beds really comfortable. We didn't have included breakfast as lots of places to eat in town and first shuttle at 8am. Lovely stay all round,... More 

Helpful?
Thank Cazdb
Pittsburgh, Pennsylvania
1 review
3 of 5 stars Reviewed 2 weeks ago

Rooms are very small. Hotel is older and needs to be reconditioned. Not up to the standards of other Doubletree's that I've stayed at. The hotel is out side of town. Had to take shuttle into downtown.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank karlb381
Toronto, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed our stay at the hotel. There is a bus every hour to take you downtown near Duval street. The staff is very helpful and the rooms are modern and nice. We even had a small funny incident where my daughter got stucked in the bathroom and they immediately came to help us and fixed the door. The pool... More 

Helpful?
Thank tosee123
Kingston, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was wonderful. The pool area/cabanas were my favorite spot to be. Very relaxing! The room and inside of the hotel were clean and accommodating. The breakfast and staff in restaurant was always perfect. The shuttle service was so convenient. Concierge were very friendly also. By far, our favorite employee was Angel. He helped get us avoid having to... More 

Helpful?
Thank littlejerry4
Marlboro, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My family stayed at the Double Tree in Key West for the first time. We had teenagers, a senior and two kids and all seemed pleased by the hotel. The cookies at check-in were amazing and the staff were very accommodating. The concierge had easy listings of all amenities in the area which was easy to look through. The pool... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Karen B
Brussels, Belgium
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Don't be fooled: complimentary breakfast doesn't get you out of automatically being charged for the tip - not a tip you decide yourself, but automatically calculated based on the value of the meal. Which by the way require no service what so ever - it's a buffet. Completely unacceptable in my opinion. Overall the hotel is nice and clean, the... More 

Helpful?
1 Thank _soffre
Wellington, Florida, United States
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Here on Family business...not pleasure. Paying 100.00+ for resort fee..not utilizing any resort services. Room is inadequate for a family meeting...one stool...1 desk chair...so people have sit on beds while making emotional decisions. The so called restaurant is the least resorty restaurant I Have ever seen. We have stayed here several times and have always enjoyed the experience, however, since... More 

Helpful?
Thank Judith D
Los Angeles, California
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is FAR away from Duval street where all the action is. The hotel has a shuttle that operates every hour to the down town area. The hotel itself is very nice but we were given a room with a queen bed even though we requested a king and the room faced a wall. Had a nice buffet breakfast... More 

Helpful?
Thank Pookie10000
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 

Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Address: 3990 S Roosevelt Blvd, Key West, FL 33040-5204
Location: United States > Florida > Florida Keys > Key West
Price Range: $192 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort
Hotel Style:
#4 Green Hotel in Key West
#9 Top resorts Hotel in Key West
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