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DoubleTree by Hilton Hotel Grand Key Resort - Key West

Doubletree.com$177*
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#31 of 51 Hotels in Key West
GreenLeadersBronze level
06/11/2017 06/12/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel Grand Key Resort - Key West
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3,566 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Grand Key Resort - Key West
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Showing 2,871: English reviews
west palm beach, United States
Reviewed November 19, 2013

very welcoming and clean hotel. Staff was nice. Received warm delicious cooke. shuttle to duval street was wonderful. Driver Bob was great. Would recommend hotel to everyone. Pool was nice. Atmosphere was good. Didn't spend to much time at hotel as we walked duval.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Tracy D
A TripAdvisor Member
1 review
1 helpful vote
Reviewed November 19, 2013

Hotel staff is rude, no control at check in, no acknowlegement of Diamond memers. Manager is a drama queen and ignores all quest includining myself. I will give credit , he does have his staffs loyalty, but that what reflected in covering for each other

Review collected in partnership with DoubleTree by Hilton
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1Thank A TripAdvisor Member
WeCareInKeyWest, Public Relations Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West, responded to this review

Unfortunately, your comment doesn’t provide much of an explanation as to why we did not meet your expectations, so it's difficult to respond. Please know that we do our best to try to please all of our guests all of the time regardless of their tier status, and sometimes we may fall short of our goal, but it is never...

New Jersey
Reviewed November 17, 2013

We spent 2 nights here, and could not have asked for a better experience. We used points to pay for it, so cost was not a concern, but room rates seemed average for a Key West resort. Our room had a huge veranda that overlooked the pool area with rocking chairs, a table and ceiling fan. The breakfast buffet had...

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1Thank calico66
Atlanta, Georgia
Reviewed November 17, 2013

Spent a week here in early October, and was impressed with the staff and facility. Hotel is older, but has been maintained well. Rooms and common areas were clean and fresh, including the pool area. Service in the restaurant was pretty good, although there seems to be confusion re: the 'kids eat free' promotion - sometimes the answer was yes,...

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1Thank Chrssher
Charlotte, North Carolina
Reviewed November 16, 2013

We've stayed here 4 or 5 times. Always enjoyed it. It has a great pool area. Tiki bar and a large comfortable dining terrace for one of their excellent buffets. The rooms are being updated (We were told). While ours was older, it was still comfortable and had a nice balcony and view. The best part is the shuttle that...

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2Thank Donald J
Hartford, Connecticut
Reviewed November 15, 2013

Great stay at the DoubleTree Hotel in Key West. The cookies are awesome! Free shuttle service to and from the airport (which is less than 1 mile away). Free shuttle service to Duval Street and back to the hotel. Very great service! I only had one unpleasant experience with the shuttle service but the hotel corrected the issue. Bob the...

Review collected in partnership with DoubleTree by Hilton
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Thank jthmusn1
Sao Paulo, SP
Reviewed November 14, 2013

I stayed only for 2 days in this hotel. The room is very good and clean. The pool is very good. During the day or night you will see a lot of people in the pool bar and swimming in the pool. The hotel is not close to the main attractions of key west but they have a shuttle that...

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1Thank Renato C
Columbus, Ohio
Reviewed November 13, 2013

Located on the opposite (airport) side of Key west from the downtown area, this hotel is a nice counterpoint for the party atmosphere of the island. This is an upscale property with a very enjoyable outdoor eating area. The breakfast buffet is excellent. The pool area has an abundance of chaise lounges with a number of private cabanas availalble first...

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Thank TravelMeister43035
Toronto, Canada
Reviewed November 11, 2013

We stayed at this hotel the past couple nights as we were in Miami for a week from Toronto and wanted to go to Key West. Originally our reservation was booked for Sunday night and Monday night for a King room with balcony. The first negative we had with this hotel was a few nights ago, while in Miami we...

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1Thank leemoreau
WeCareInKeyWest, General Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West, responded to this review

We are sorry you had difficulty changing the reservations you made through a third-party booking agent, and that we did not meet your expectations. We do our best to maintain a smoke-free building and it's unrealistic to think we can stop people from smoking outside of our building. We have designated smoking areas outside the building and have made considerable...

New Hampshire
Reviewed November 10, 2013

Based upon experience at previous DT locations, we decided to book a week at DT Key West. Not disappointed by any aspect of our stay, Greeted at the front desk by a friendly clerk, fully explained our accommodations, and gave us our room keys and cookies. Delicious by the way. Found our room well appointed, and comfortable. As we checked...

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2Thank lesstraveled1232
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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 

Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Address: 3990 S Roosevelt Blvd, Key West, FL 33040-5204
Location: United States > Florida > Florida Keys > Key West
Price Range: $221 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Hilton Hotels Direct, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your DoubleTree by Hilton Hotel Grand Key Resort - Key West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort
Hotel Style:
#4 Green Hotel in Key West
#9 Top resorts Hotel in Key West
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and other travelers.
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Questions? Get answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Become a Hilton Honors member and choose your room.”
112tinao, 1 week ago | Read review
“Ask for rooms with an ocean view. The parking lot is not a good choice.”
Q6380JZmikej, 2 weeks ago | Read review
“Don't waste money to upgrade based on room location - no real view”
normanjamesl, 3 weeks ago | Read review
“Pool side rooms have the best view”
435lindaf, 4 weeks ago | Read review
“A pool view would be nice.”
marybF7629QO, Apr 16, 2017 | Read review
5 of 5
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$177* /night
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Prices are for 1 room, 2 adults
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