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    DoubleTree by Hilton Hotel Grand Key Resort - Key West

    3990 S Roosevelt Blvd, Key West, FL 33040-5204
    +1 855-605-0318
    Hotel website
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    12/3/2017 12/4/2017
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    Savings alert: 19% below average rate

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    $232
    $174
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    Traveler (905)
    Room & Suite (303)
    Pool & Beach (191)
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    Overview
    • Excellent48%
    • Very good33%
    • Average12%
    • Poor4%
    • Terrible3%
    Travelers talk about
    “double tree” (227 reviews)
    “shuttle service” (208 reviews)
    “warm cookies” (65 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from DoubleTree by Hilton Hotel Grand Key Resort - Key West
    Special Offer: Double Points,Every Stay
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,751)
    There are newer reviews for DoubleTree by Hilton Hotel Grand Key Resort - Key West
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    1,451 - 1,455 of 3,031 reviews

    Reviewed August 5, 2014 via mobile

    We stayed here in March of 2014 and it was ok especially since we used points. the property needs renovating especially the rooms. The location is out by the airport but the shuttle to town runs frequently and it's free.

    1  Thank sdm36
    Response from WeCareInKeyWest, Public Relations Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key WestResponded August 7, 2014

    Thank you for staying with us and for taking the time to share your experience on Trip Advisor. We are sorry that the property did not meet your expectations.

    Reviewed August 5, 2014

    I would consider staying here again only if there wasn't another option for me to stay somewhere else. The one and only staff member that I can say good things about is the gentleman that checked us in. He was very pleasant and made sure...More

    Thank Matthew P
    Response from WeCareInKeyWest, Public Relations Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key WestResponded August 7, 2014

    I am very sorry we did not meet your expectations. There is no excuse for your encounters with "unpleasant" members of our staff. Please contact our general manager at your earliest convenience so that he can follow up.

    Reviewed August 5, 2014

    Free shuttle service to town was a plus. Clean and bright, good food and the price was reasonable for Key West. Staff was very helpful with recommendation for restaurant and snorkeling and we were not disappointed.

    Review collected in partnership with DoubleTree by Hilton
    Thank Santina W
    Reviewed July 30, 2014

    The service and amenities were wonderful. Hourly shuttles into the downtown district were a great bonus. My kids were thrilled with riding the "Sweet Ride" cookie bus! The pool area was very resort like and family friendly. When we checked out, they offered to hold...More

    Thank Linda L
    Reviewed July 30, 2014

    We stayed here with our family of four - kids ages 12 and 15. The room was big enough that we didn't feel crowded and it was well maintained. The bathrooms are a bit dated, but it was certainly adequate. The resort itself is very...More

    Thank Kelly B
    The Southernmost House
    714 reviews
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    Key West Marriott Beachside Hotel
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    #15 of 51 hotels in Key West
    0.7 mi
     
    Hyatt Centric Key West Resort and Spa
    2,375 reviews
    #24 of 51 hotels in Key West
    3.4 mi
     
    The Marker Waterfront Resort
    1,564 reviews
    #10 of 51 hotels in Key West
    3.2 mi
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Free Parking
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $218 - $527 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Green Hotel in Key West
    • #9 Top resorts Hotel in Key West
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 216
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, TravelUp, Expedia, Hotels.com, Cancelon, Hotwire, Travelocity, Orbitz, Evoline ltd, getaroom.com, HotelQuickly, Cheap Tickets and TripOnline SA so you can book your DoubleTree by Hilton Hotel Grand Key Resort - Key West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Florida Keys >
    • Key West
    • Also Known As
    • Doubletree Grand Key Hotel Key West ,
    • Doubletree Grand Key Resort
    Add Photo Photos
    Traveler (905)
    Room & Suite (303)
    Pool & Beach (191)
    Dining (68)
    Hotel & Grounds (570)
    Bathroom (28)
    Business Center & Event Rooms (5)
    Family and Play Areas (3)
    Nearby
    Sponsored by:
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    3.00 miles away
     
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    3.16 miles away
     
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    .75 miles away
     
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    Ask a question
    Questions & Answers
    Kim S
    September 14, 2017|
    AnswerShow all 2 answers
    Response from Zinita B | Reviewed this property |
    You would need to contact the hotel.
    0
    Votes
    Stephanie G
    August 22, 2017|
    Answer
    Response from Diana G | Reviewed this property |
    No. Is not heated
    0
    Votes
    Room Tips
    "Rooms were comfortable and well maintained. Amenities are great.along with amazing cookies Poolside rooms are..."
    Read review
    "Stay far away from the elevators and ice machines"
    Read review
    "Rooms on the fourth floor I believe on the south side have a beautiful view of the ocean. Great shower!"
    Read review
    "Look for an outside room on a higher floor."
    Read review
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