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DoubleTree by Hilton Hotel Grand Key Resort - Key West

#26 of 47 Hotels in Key West
GreenLeadersBronze level
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3990 S Roosevelt Blvd, Key West, FL 33040
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DoubleTree by Hilton Hotel Grand Key Resort - Key West
DoubleTree by Hilton Hotel Grand Key Resort - Key West
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3,046 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Grand Key Resort - Key West
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Showing 2,417: English reviews
Asheville, North Carolina
Level Contributor
14 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Busy place, but a smooth check-in. Everyone at the front desk/lobby was really helpful with luggage and my barrage of questions. I was a bit leery booking this hotel as it really close to the airport, but you'd never know it once you're inside the resort. The room itself was clean, comfortable, MODERN room - plenty of outlets. Most hotels... More 

Helpful?
Thank sadiekat1974
Tampa, Florida
1 review
4 of 5 stars Reviewed 1 week ago

Great location, good hotel overall. The pool is a bit hard to swim in due to such a high level of chlorine or whatever they use. Wifi is super slow, even for diamond members. However, you are on vacation, not like I had to use it much in key west.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank dt2016768
Port Saint Lucie, Florida
Level Contributor
81 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 2 nights last month. We were greeted by Angel at the front desk with warm cookies and bottled water. We had our two little Brussel Griffons with us - several staff members came to welcome them ! ! ! 😊 I had made the reservation thru the HHonors line and asked for a room on the... More 

Helpful?
Thank sach1593
NYC, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Have repeatedly stayed at this property for over 20 years. The management, customer service, and location are all world class. One could spend hours and many pages writing reviews, but simply said....you have to experience the feeling yourself. Even when rates are high, no questions asked...book here. Hint: always get advanced reservations...it always gets sold out. Addtl info: 1. Next... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Vinny Vishal M
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I shared our honeymoon at the Double Tree this past June. We loved our stay. I love the fresh cookies upon arrival, and the option to have wine and various other items waiting for you upon arrival. We also checked in while on our way to Key West and was able to pick our room! How awesome... More 

Helpful?
Thank samantha s
Clinton, Iowa
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I are spending our 15 year wedding anniversary here. So far everything is going well. Pool is great and the rooms on the hhonors floors have been recently updated. Would definitely stay again.

Helpful?
Thank clintoniowa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have had overall good experiences with Doubletrees, which is why I ended up staying here. The biggest issue was the hassle of getting to and from Duval. This property is at the far end of the island from any destination. The shuttle was free and ran hourly, but crowded every time we took it. The room was ok (and... More 

Helpful?
2 Thank Craig D
Hagerstown, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My Wife and I Love this property. Our last stay (June 2016) was our 29th stay at the Key West Location. The rooms have been upgraded and the Hotel Staff are the best. We will be going back for our 30th stay in November!

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank John D M
Apex, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel was good. A bit dated. Way too far from Duval...we thought the free shuttle would make up for it! However shuttle was broken. Serious attitude from every driver. No room on the remaining shuttles. Serious attitude from night manager about them reimbursing for a taxi. Just a horrible example of customer service. I would not recommend this property nor... More 

Helpful?
3 Thank sbroddle
Orchard Park, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel was great and the staff really went above and beyond to make sure my stay was amazing. The shuttle bus to town and the beaches was a great perk - it saved me much aggrevation trying to navigate the streets and money since I didn't have to pay for parking once downtown. I highly recommend.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Valerie F
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 

Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Address: 3990 S Roosevelt Blvd, Key West, FL 33040
Location: United States > Florida > Florida Keys > Key West
Price Range: $201 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort
Hotel Style:
#4 Green Hotel in Key West
#7 Top resorts Hotel in Key West
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