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DoubleTree by Hilton Hotel Grand Key Resort - Key West

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#28 of 48 Hotels in Key West
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DoubleTree by Hilton Hotel Grand Key Resort - Key West
DoubleTree by Hilton Hotel Grand Key Resort - Key West
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3,120 Reviews from our TripAdvisor Community

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Showing 2,477: English reviews
Orlando, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Being a 20 year resident of Orlando Florida this was our first trip to Key West, and not knowing where to stay we choose this hotel with some apprehension. Upon arrival we immediately realized we made a good choice, with our first impression being the neatness of the grounds driving in. Once we had contact with the staff all of... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Thomas E
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Excellent customer service. We had an issue as soon as we checked in. Amanda at The front desk was exceedingly helpful and went above and beyond to accommodate our needs. Clean, quiet, free parking and excellent customer service! Beds and Pillows are very comfy!

Helpful?
Thank Shelli H
frankfort, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Staff were friendly, breakfast was great! pool and bar were nice and service was good. I have stayed before for business and came back for pleasure with family. Would definitely stay again. We left and spent one night at the Waldorf- The Reach and would much rather have stayed here at Double Tree. Service and Staff were much more friendly.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Donna P
Pulaski, Tennessee
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is not close to the downtown area, so it is away from the hubbub and wonderful craziness of Duval Street. This can be a very good thing. You can relax, unwind, by the pool, in the pool, in the hot tub, in one of the cabanas, or at the bar that overlooks the lush tropical grounds and waterfall around... More 

Helpful?
1 Thank gramma85
Level Contributor
6 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Overall it was a nice stay. Rooms are comfortable and staff friendly. General manager is awesome. The only criticism is the food at the resort is not great. We found other places to eat that were fantastic

Helpful?
Thank Chris S
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

It's a nice hotel but not for families. It's located on the outside of keywest You have to shuttle back and forth to downtown where all the activities are. Some times shuttle would be full and you would have to stand. there is no beach outside must take shuttle for that to. No dining options near by only 2 within... More 

Helpful?
Thank Tiffany T
Naples, Florida, United States
Level Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Joseph and James were so helpful and friendly. The complimentary cookies and water was the best. The beds were very comfortable. The pool and outdoor area are really nice. The only problem with this weekend was the main elevator was out of commission.

Helpful?
Thank Cynthia G
Greenville, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

My family and I were able to spend our vacation at DoubleTree in Key West and we had never stayed in a DoubleTree. it will not be our last time. The location was great, near Smathers Beach and the staff was very friendly and professional. The rooms were clean and very nice and spacious with the matresse's really comfortable and... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jimmy W
New York City, New York
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for 3 nights. We loved the stay in this hotel. The check in and welcome was smooth and Hilton honors status was acknowledged. We got a room facing the pool and with a balcony. The room itself was clean and spacious. The pool was amazing and we spent a lot of our time enjoying a drink next to... More 

Helpful?
1 Thank Suddu85
Level Contributor
8 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is lower average for Hilton standards, the $16 breakfast is monotonic same stuff everyday (scramble eggs, pancakes, sausage, bacon, some fruits, bread an yogurt). It could be better located, kind far from beach, not walk distance from restaurants. Small pool without view, not worth $25/day resort fee. Concierge ( both employees ) were borderline rude.

Helpful?
Thank Ze M
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 

Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Address: 3990 S Roosevelt Blvd, Key West, FL 33040-5204
Location: United States > Florida > Florida Keys > Key West
Price Range: $191 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort
Hotel Style:
#4 Green Hotel in Key West
#9 Top resorts Hotel in Key West
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