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DoubleTree by Hilton Hotel Grand Key Resort - Key West

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#33 of 51 Hotels in Key West
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DoubleTree by Hilton Hotel Grand Key Resort - Key West
DoubleTree by Hilton Hotel Grand Key Resort - Key West
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3,462 Reviews from our TripAdvisor Community

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Showing 2,773: English reviews
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Ormond Beach, Florida
Reviewed 2 days ago NEW

We stayed on the HHonors floor, so I have no idea what the rooms on other floors are like, our rooms were wonderful considering this is the Keys. The beds and pillows were extremely comfortable and the rooms were very clean. I stayed in room 440. It is centered high over the pool area and has a nice view considering...

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Helpful?
Thank annekwrites
Saint Marys, Pennsylvania
HOTEL’S FAVORITE REVIEW
Reviewed February 6, 2017 via mobile

This hotel/resort is a little piece of heaven! From the moment you walk into the lobby you are greeted with friendly faces happy to help. The gentleman checking us in was from Paris (I'm not good with names) and he was wonderful! The resort was so clean, all staff encountered were very nice and I will certainly be back. The...

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1Thank ccylin
About Hotel's Favorite Review
Lake Forest, Illinois
Reviewed 2 days ago NEW

Our recent stay which totals 8 times at this property. Once in 2003 & then returning the past 7 years . We feel so welcomed from the moment we walk in the lobby. Greeted by our staff friends with hugs and smiles that we are back. Meet new staff folks and know they will be part of the "old friends"...

Review collected in partnership with DoubleTree by Hilton
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Thank Susie L
Tampa, Florida
Reviewed 3 days ago NEW

Great hotel! Welcoming, helpful, and clean!!!! I would highly recommend staying at this hotel. The bedsecond are wonderful, the pool area is relaxing, and the free shuttle is awesome!!! Great stay for our 1 year anniversary!

Review collected in partnership with DoubleTree by Hilton
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Thank Kelly N
Connecticut
Reviewed 4 days ago NEW

We stayed for 1 night. Getting there was easy- location of hotel is away from the hustle and bustle of the main drag in town, so it was quiet and relaxing. Check in was smooth. Our room clean and pleasant. It had a back door which opened to a patio leading to the hotel pool ( we were on the...

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1Thank greenshorts
Portland, Maine
Reviewed 4 days ago NEW

This was one of the best stays on our trip. The staff was extremely attentive, accommodating and friendly. The property is well kept and the rooms are clean. The food is great in the restaurant and the service at the outside tiki bar is exceptional. An all around wonderful experience, which we are so grateful for. Exactly the experience one...

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Thank ExplorerGals
Arkansas
Reviewed 1 week ago

We chose to stay here due to Hilton brand loyalty and affordability. Decent rooms. The location is not ideal to Old Town Key West; however, they do offer a free shuttle service to a fantastic stop in Old Town - a block from Sloppy Joe's and three blocks from Mallory Square. Shuttles ran at top of the hour from hotel;...

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3Thank viloniacubfan
Raleigh, North Carolina
Reviewed 1 week ago

We had great service at this hotel. Easy check in process, a beautiful room with a balcony right off the pool area. I have never really cared for first floor hotel rooms but this one changed my mind when you can have the amenities we had. We could walk right out our door and sit on the patio furniture, enjoy...

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1Thank runswithscissors72
Lake Wylie, South Carolina
Reviewed 1 week ago via mobile

Nice Hotel room and shuttle service, the pool looks nice too. Now the bad, Broken Elevator only one working on opposite ends of lobby. Skip the over priced restaurant and poor quality of food. The food came out like warm and chicken tenders undercooked and pink. Just hope my wife doesn't get sick.

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Thank CarolinaKipper
Branchburg, New Jersey
Reviewed 1 week ago

Went for 5 day stay for a short winter getaway. Was concerned about having to use shuttle but not necessary. Everything was great. Room and hotel very clean and staff very friendly and accommodating. Drinks at pool bar a little pricey but guess that is typical. Great stay in Key West!

Review collected in partnership with DoubleTree by Hilton
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1Thank Laurie P
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 

Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Address: 3990 S Roosevelt Blvd, Key West, FL 33040-5204
Location: United States > Florida > Florida Keys > Key West
Price Range: $243 - $427 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort
Hotel Style:
#4 Green Hotel in Key West
#11 Top resorts Hotel in Key West
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and other travelers.
46 questions
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Franklinville, New Jersey
2 months ago
4 months ago
Brooklyn, United States
7 months ago

See all questions (46)

Questions? Get answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“HHonors floor may be better than other floors. The rooms around 440 have larger balconies.”
 of 5 bubbles annekwrites, 2 days ago | Read review
“Not sure the pool view is worth the extra price; we chose not.”
 of 5 bubbles viloniacubfan, 1 week ago | Read review
“If you are a hilton honors, I would recommend asking for a pool side room.”
 of 5 bubbles runswithscissors72, 1 week ago | Read review
“Rooms overlooking the pool are nice, but so are the others. We had one of each.”
 of 5 bubbles jwb20162016, 1 week ago | Read review
“Pool view room”
 of 5 bubbles ErnieKitchen, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question