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DoubleTree by Hilton Hotel Grand Key Resort - Key West

Traveler (1053)
360
Panoramas (11)
Room & Suite (353)
Certificate of Excellence

About

#40 of 51 hotels in Key West
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues
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Property amenities
Pool
Restaurant
Room service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Free parking
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Business
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Special Offer:Price Match Guarantee
Hotel deals
4,309Reviews
76Q+A
100Room tips
Traveler rating
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Popular mentions
We got a bag of freshly cooked cookies and bottles of water upon arrival, which was a surprise! The room was spacious and very clean. Although it is located at the other side of the island, they provide shuttles that run the whole day to the most popular places of Key West. The resort fee was a little pricey I think; if that is within your budget, this is a good hotel to stay at Key West.
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Hotel's Favorite
Key West has a special place in the heart of my wife and me. This was our first romantic destination after we had dated for six months. Both of us had raised children and at 43, had been single for years. There was no turning back after our visit to Key West and our lives continued to improve with one another throughout the years. We came to Key West after attending the high school graduation of one of our 13 grandchildren in May, 2019. We elected to go big and stay at the Doubletree Hilton Grand Key Resort. The property was excellent. We found the bus to the center of Key West to be particularly useful as it eliminated parking in the congested city center, We relaxed at the pool and pool bar after touring during the day. The Grand Key Resort offers a full buffet breakfast that will please anyone. Suggest that you get the package with the breakfast. My only problem was with the electronic room key which lost it its magnetic ID several times...which meant several unplanned trips to the front desk. And yes, warm cookies are available every day in the afternoon. We had a most memorable stay.
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Response from Karina_DOR, Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West
Responded Jun 4, 2019
Dear JetBlue2, Thank you taking the time to share your experience with us. It is wonderful to read your story about how Key West has long been a special place for you both and how our property has played a small part in providing one of those memorable experiences. We look forward to continuing to provide you with many more wonderful experiences in your future trips to our beautiful island. Thank you.
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+1
Do not let this hotel fool you with the inflated reviews. They must be from people that they know. Please look at my pictures. When we arrived to the hotel, the outside looked old and unkept! Inside, the lobby was great. We went to our room, and it was a TRAVESTY! Again, look at the pictures! They had two rooms that the attempted to combine by taking the door down......however, the door jab and locks were left there! WTH! There was no balcony, only a dirty, sliding screen door that served NO PURPOSE! The carpet was FILTHY; again, see the pictures. Five minutes later, we were back downstairs, cancelling our reservation. There was NO WAY that I was going to celebrate in that atmosphere. The pictures that are shown on their website ARE MISLEADING! Do NOT GO HERE. If it’s not good for my family, it’s not good for yours!
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Our friends decided to do a spur of the moment trip to Key West. We selected the Doubletree because of availability. We really enjoyed our stay. All services, rooms, and food were top notch. Only complaint, minor, was that the cabanas at poolside were first come, first serve. Would have preferred to reserve the cabanas.
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Review collected in partnership with DoubleTree by Hilton
We typically love Hilton properties but this one was not up to standard at all. Needed repairs. Half of the staff was rude and the shuttle was not reliable. The dinner cruise we booked through the concierge there was horrible. Very disappointed!!!!
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PRICE RANGE
$184 - $451 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree grand key hotel key west, doubletree grand key resort
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
216
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