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DoubleTree by Hilton Hotel Grand Key Resort - Key West

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#27 of 48 Hotels in Key West
GreenLeadersBronze level
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DoubleTree by Hilton Hotel Grand Key Resort - Key West
DoubleTree by Hilton Hotel Grand Key Resort - Key West
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3,171 Reviews from our TripAdvisor Community

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Showing 2,517: English reviews
Tampa, Florida
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hubby and I stayed for 4 nights and thoroughly enjoyed our stay. Room was immaculate, beds comfy. Lunch and libations were also on point. Would definitely stay here again! Tell Gil we said hello--very knowledgeable bartender. 😀

Helpful?
Thank Julia W
Toledo, United States
3 of 5 stars Reviewed 3 days ago NEW

I expected more from this brand named hotel in Key West. For the price of stay and amenities, we were very disappointed. We did notice some work or renovation taking place, and trust those changes will improve the quality of the hotel in the near future.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Derek A
Tampa, Florida
1 review
5 of 5 stars Reviewed 4 days ago NEW

I really enjoyed the front desk staff very friendly! Treated my family and I very well! Joseph was very friendly treated us very kindly!! Location was amazing.. the view was phenomenal. The shuttle was quite a experience. Definitely would go back to this location!!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank K6546EPantonioa
1 review
5 of 5 stars Reviewed 5 days ago NEW

excellent hotel with great accommodations. My husband and I have stayed here twice and would return for another visit when in Key West. Great hotel location, shuttle bus to town, Wonderful hotel staff, hotel is very clean, food and bar tops!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Marcia D
Depew, New York
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nothing wrong with being in New Town. The shuttle will take you to Old Town and you don't have to deal with the traffic. Easy to get off Key West and head north for Stock Island . Nice pool , good service. Would stay again

Helpful?
Thank drthornton
Naples, Florida
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I go to Key West frequently but this was the first time at the Double Tree. I was pleasantly surprised by the hotel shuttle that goes downtown to the Duval area. Extremely convenient. No driving around. Staff was very helpful particularly James at the front desk. He was extremely cordial. The Double Tree should put him in charge of customer... More 

Helpful?
Thank Larry Z
Jupiter, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This hotel may not be in the heart of Old Town, but the hospitality and 5-star service that the manger, Angel, and the Front Desk Clerk, James, provide make it a perfect place to stay in Key West. We were there on business, but it felt like we were on vacation! The hotel has a shuttle that goes to Old... More 

Helpful?
Thank T-and-G-FL
Cooper City, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel and staff was very nice. Would like to stay again. Clean and quiet location. The remodeling was a bit of an inconvenience but at least it was not as loud as it could have been. I plan on staying again soon.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank jolmeda121
Palm Springs, California
Level Contributor
2 reviews
2 of 5 stars Reviewed 1 week ago

Lots of renovations going on. Hallway carpet a little grungy. Room was nice and clean. Hit the place during bikers week so you can imagine the noise. Yikes! Staff nice if a bit understaffed. $300 a little stiff...

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank kcolgin
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Grand Key Resort - Key West, responded to this review

Dear kcolgin, Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis. Please share any additional comments or suggestions with us any time. More 

Coral Springs
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel. The staff is first-rate. Even though my team was there on business, they made us feel like we were on vacation every night. The food is delicious. The rooms are renovated and up to date. The shuttle service is a nice feature.

Helpful?
Thank wlwCoralSprings
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 

Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Address: 3990 S Roosevelt Blvd, Key West, FL 33040-5204
Location: United States > Florida > Florida Keys > Key West
Price Range: $203 - $514 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort
Hotel Style:
#4 Green Hotel in Key West
#8 Top resorts Hotel in Key West
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