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The Gates Hotel | Key West

#25 of 47 Hotels in Key West
Certificate of Excellence
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The Gates Hotel | Key West
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599 Reviews from our TripAdvisor Community

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Showing 429: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

They have a great pool and poolside bar and a fabulous food truck on site, rooms are nice, bed very comfortable. We would stay here again without hesitation. staff very friendly and helpful. A great place to get away from it all.

Helpful?
1 Thank Debbie E
Cocoa Beach, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Love this place!!!!Decor is so different from all other places I have been!!Bedding and towels were high quality with robes if you use them.They gave us a welcoming refreshment upon check in.The pool is lovely.The bar area was cool and there is a silver truck that has food.I didn't have any but I hear it's good.We also had our own... More 

Helpful?
1 Thank Christine2014ch
Whittier, California
Level Contributor
4 reviews
3 of 5 stars Reviewed 5 days ago NEW

It seemed more like a motel than a hotel. We parked our car right in front of our room, which was handy for carrying in luggage. The place seems very new and very clean. The room was very masculine - burlap coffee bean bag covered the bed, metal industrial type lighting, sliding barn door for the bathroom and furnishings too... More 

Helpful?
Thank Smiley562
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

Smiley562 We appreciate your feedback about your stay and happy to hear that it is a cigar smokers paradise with our Rodriguez Cigars! We are always looking at ways of enhancing our hotel and your feedback is appreciative. More 

Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel looks exactly like the pictures. It is a motel consept hotel in "summer-cabin-style". The rooms are good sized, delicate coloured and clean, with nice furnitures. Fun bar. Nice pool. Free Wifi. Good food served from a foodtruck.

Helpful?
Thank Wenche J
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

Wenche J We are delighted you had a very nice stay with us! We are also delighted to hear that you were able to enjoy some good food at The Blind Pig. Come back soon! More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for a week. Didn't read the reviews before booking, their website pictures for my attention and I loved it. Well, it doesn't look like their website shows. Except, the lobby, it's renovated and very nice. Looks like a motel that for some makeover. There is no restaurant on site but a food truck , food was good... More 

Helpful?
Thank Elena N
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

Elena N Thank you for providing your feedback about your stay with us. We apologize for your service concerns and will be addressing and this should never have happened. We are happy that you were able to enjoy Rum Row! More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Visited in July for my mom's birthday, when we weren't out exploring the island or laying on the beach we were at the bar at the Gates. Andrew and Jesus provided excellent service, provided delicious drinks, and gave us reccomendations on local activities and locations to fill up our time. Excellent stay and excellent service!

Helpful?
Thank Jennifer O
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

Jennifer O We are so happy that Jesus and Andrew made you delicious drinks and were able to assist with what to do on the island! You are welcome back anytime! More 

Philly, PA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I stayed four nights at the Gates with my best friend and her family during our recent vacation to Key West. Although we had some minor issues with the room, bartenders Andrew and Jesus were absolutely amazing. Since it was a vacation, we spent a lot of time at the bar drinking liquid relaxation and they made the experience fun.... More 

Helpful?
1 Thank Tigg3y
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

Tigg3y We are so delighted to hear that you had an enjoyable time at Rum Row bar with Andrew and Jesus! We are happy to hear that you also were able to eat at The Blind Pig and that you had a good time. We hope you visit us soon! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Sheets had stains they change them 4 x in still has stain problems. Turn out ok. The money you spend to go there you have to make of best of it Vacation/ Wedding. Take your confirmation number with you they will have a different price on your credit card.

Helpful?
1 Thank Sylvia C
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

Sylvia C Thank you for providing your feedback during your stay and we apologize for your bedding issues and this has been addressed. If you would further like to discuss your reservation concerns, please reach out directly to spilat@gateshotelkeywest.com. More 

Wingdale, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Gates Hotel is an amazing place, we enjoyed our time there and were really satisfied with service. Many thanks to Dasha Dunn for her help with trips and activities, she was great, friendly and very heplful.

Helpful?
1 Thank luue868
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

luue868 We are so glad that you had a great stay with us and how helpful Dasha was when booking your trips. We hope that you visit us again! More 

Lubbock, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

I booked this Hotel on the road to Key West and was unsure of booking a room that was less expensive than most of the rooms that pulled up on booking.com. The rooms looked clean and the lobby looked nice. So I decided to go for it. Upon arriving, I went in to register and the lobby was very nice... More 

Helpful?
Thank khallett2016
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

khallett2016 We are so happy to hear that you had a great stay with us. We hope that you get to visit the Keys again very soon and that you stay with us again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Gates is a new lifestyle hotel in Key West offering an intimate setting that invites guests to celebrate the island's colorful history and creative spirit. Mixing contemporary design with retro Floridian flair, The Gates Hotel features 100 guestrooms with modern amenities that uniquely combine upscale sophistication and polished service with the island's casual laid-back vibe. ... more   less 

Additional Information about The Gates Hotel | Key West

Address: 3824 N. Roosevelt Blvd., Key West, FL 33040-4535
Location: United States > Florida > Florida Keys > Key West
Price Range: $178 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Gates Hotel | Key West 4*
Number of rooms: 100
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Also Known As:
Quality Inn Key West Hotel Key West
Hotel Style:
#11 Luxury Hotel in Key West
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