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The Gates Hotel | Key West

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Traveler (556)
Room & Suite (109)
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Overview
  • Excellent48%
  • Very good36%
  • Average11%
  • Poor3%
  • Terrible2%
Travelers talk about
“food truck”(167 reviews)
“rum row”(50 reviews)
“blind pig”(38 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Poolside Bar
Concierge
4 Star Hotel
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Offers from The Gates Hotel | Key West
Special Price: Save 15% on your stay!
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Offers from The Gates Hotel | Key West
Special Price: Save 15% on your stay!
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Rooms
May 8May 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,027)
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717 results
Traveler rating
373
226
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373
226
75
26
17
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All reviewsfood truckrum rowblind pigfree shuttleoutdoor barold townpool areamallory squaresister hotelshuttle serviceloved this hotelboutique hotelrum barcoffee makernice poolevery hourupon check
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1 - 5 of 717 reviews
Reviewed yesterday

Stayed here for two nights. Was a really good experience. The hotel was recently renovated, the shuttle service was on point, the pool and bar were good and the staff was friendly. I would stay again.

Thank brokenarm22
Reviewed 2 days ago via mobile

I never write reviews but this hotel is HORRIBLE. The front desk girl was downright rude to my sister on her wedding weekend, REFUSED to let us speak to the manager and deliberately deactivated the card to her and her fiancés room because she found...More

1  Thank xokrstnx3
Response from Sara P, Manager at The Gates Hotel | Key WestResponded 2 days ago

We are very sorry to hear about your experience and hope that you reach out to spilat@gateshotelkeywest.com directly to discuss as this issue was resolved with the bride.

Reviewed 4 days ago

Overall this hotel does the job for Key West.. it’s clean and the staff is super friendly! They also provide some little perks like alcoholic rum drinks to get you in the Key West frame of mind upon arrival. However, don’t be fooled—it looks much...More

Review collected in partnership with this hotel
1  Thank Gooloo79
Response from Sara P, Manager at The Gates Hotel | Key WestResponded 2 days ago

We are glad that you enjoyed your stay with us and that Aizhan was so helpful during your stay. We hope to see you again.

Reviewed 5 days ago

The hotel was great! The rooms are just like it shows in the pictures. The beds are super comfortable! The room was clean when we arrived. I will definitely stay here again! The free shuttle was very nice! Loved the bar and pool! Overall great...More

Review collected in partnership with this hotel
Thank huffman20142018
Response from Sara P, Manager at The Gates Hotel | Key WestResponded 2 days ago

We are happy that you had such a good stay with us and that you will be back!

Reviewed 6 days ago

Affordable compared to many other hotels. Nice but not luxury. Staff was friendly. Shuttle was great for getting downtown versus the crazy parking situation they have around Mallory Square. Didn’t know all the activities they had. Movie night on the lawn looked cool but we...More

Review collected in partnership with this hotel
Thank brusawyer
Response from Sara P, Manager at The Gates Hotel | Key WestResponded 2 days ago

We appreciate you taking the time to review us. Your feedback is very important to us.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Bar/Lounge
Outdoor pool
Details
Price range
$190 - $435 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Key West
Room types
Non-Smoking Rooms
Details
Price range
$190 - $435 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Key West
Room types
Non-Smoking Rooms
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Traveler (556)
Room & Suite (109)
Pool & Beach (37)
Dining (18)
Family and Play Areas (6)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
robthebuilder0
December 28, 2017|
Answer
Response from J9Murphy |
No, the hotel is across the street from the bay. No pier.
0
Votes
robthebuilder0
December 27, 2017|
Answer
Response from Anniehart H | Reviewed this property |
Yes. Or at least it was in January of 2017
1
Vote
Lauren W
December 24, 2017|
AnswerShow all 4 answers
Response from Sylvia R | Reviewed this property |
Not sure but a child could definitely sleep on the couch as is. The homemade rum punch and food truck are worth a visit!
0
Votes
Room Tips
"If you book through travelocity.com the hotel will put you in a back room facing the parking lot with no..."
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"Some rooms are really far from the elevator so if you have trouble walking, ask for a room close to the..."
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"ask for room 202 !!!!"
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"Unless you're accustomed to farming life, Bring ear plugs. There is a reason they call it Rooster Row!!"
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