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The Gates Hotel | Key West

Traveler (673)
Room & Suite (133)
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Certificate of Excellence
Overview
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3824 N. Roosevelt Blvd., Key West, FL 33040-4535 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Poolside Bar
4 Star accommodation
Additional information
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Offers from The Gates Hotel | Key West
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Rooms
Feb 3Feb 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,408)
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1,052 results
Traveler rating
600
282
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31
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LanguageEnglish
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600
282
96
43
31
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All reviews rum row food truck blind pig free shuttle great bartender fish tacos shuttle service outdoor bar mallory square every half hour sister hotel old town pool area coffee maker nice pool our honeymoon happy hour
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1 - 5 of 1,052 reviews
Reviewed 2 days ago

The Gates Hotel was one of the best hotels we have ever experienced! The staff, Lillian,Carlos,Jan,Lillia,Sara and their crew were absolutely very friendly,very accommodating,professional,and helpful!! The bar staff,Jamie, jeysus and Brent provided superior service, friendly,accommodating,and treated us like family! The room we stayed in was...More

Date of stay: January 2019
Thank Keysgalforever
Reviewed 2 days ago via mobile

I think The Gates has forgotten that they are in the HOSPITALITY industry. The Gates double-booked their pool, and then blamed us for not finding a letter allerting guests that they were being snubbed access to the 'resort'. We finally found the letter after asking...More

Date of stay: January 2019
Thank OliviaR01
Reviewed 3 days ago via mobile

This hotel boasts that it’s a “new” “posh” “luxury” boutique hotel in paradise. The newness stops at the lobby. This “hotel” looks like it was a converted motel 6 or low end motel chain because there’s nothing about that has the amenities of an upscale...More

Date of stay: January 2019
1  Thank ladeep0110
Response from Gates_24North, Manager at The Gates Hotel | Key WestResponded 2 days ago

We are sorry to hear that you were disappointed during your visit. I know that you were in personal contact with our Director of Housekeeping and if you would further like to discuss your concerns, please reach out to spilat@gateshotelkeywest.com.

Reviewed 3 days ago

The gates hotel looks better on the web than it is. There were many nice features (nice pool bar, well appointed rooms and friendly front desk staff) but there were many problems. The "heated pool" was about 50 deg (They were "looking for the engineer")....More

Date of stay: January 2019
Thank Michael C
Response from Gates_24North, Manager at The Gates Hotel | Key WestResponded 2 days ago

We appreciate your feedback about your stay and are sorry to hear that there were some issues, we will be looking into these personally.

Reviewed 5 days ago

Nice rooms, great staff, pleasant check in, excellent shuttle and drivers were great. Shuttle took you to town great schedule. Pool area was nice to hang out at. The bar was good and the bartender was friendly.

Review collected in partnership with this hotel
Date of stay: January 2019
Thank Pioneer822059
Response from Gates_24North, Manager at The Gates Hotel | Key WestResponded 2 days ago

Thank you for sharing your great stay experience with us! We hope you are able to see us again!

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About
Description
The Gates is a new lifestyle hotel in Key West offering an intimate setting that invites guests to celebrate the island's colorful history and creative spirit. Mixing contemporary design with retro More Floridian flair, The Gates Hotel features 100 guestrooms with modern amenities that uniquely combine upscale sophistication and polished service with the island's casual laid-back vibe. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Bar/Lounge
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Air Conditioning
Breakfast Available
Concierge
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Beachfront
Room Service
Restaurant
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Best Value
,
Luxury
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Best Value
,
Luxury
Room types
Non-Smoking Rooms
Number of rooms
100
Price range
$223 - $423 (Based on Average Rates for a Standard Room)
Also Known As
Quality Inn Key West Hotel Key West
Location
United States > Florida > Florida Keys > Key West
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Best Value
,
Luxury
Room types
Non-Smoking Rooms
Number of rooms
100
Price range
$223 - $423 (Based on Average Rates for a Standard Room)
Also Known As
Quality Inn Key West Hotel Key West
Location
United States > Florida > Florida Keys > Key West
Photos
Traveler (673)
Room & Suite (133)
Pool & Beach (52)
Dining (26)
Family and Play Areas (6)
Business Center & Event Rooms (2)
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Questions & Answers
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SDT8375
January 19, 2019|
Answer
Response from Barry B | Reviewed this property |
I did not ask if there was a place to store luggage but most places (not all) do have a storage. The Gates Hotel registration is a pedestal which has a room with a door behind it ….so they possibly could store luggage there.
0
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Nick_Bennett1029
Room Tips
"We loved our room with pool view!"
Keysgalforever
2 days ago
Read review
"Rooms at the rear - as we had - are away from the main road so possibly quieter"
DESmond_is
Dec 6, 2018
Read review
"Insist on a room near the elevator or staircase!"
ThreeOnTheRoad
Dec 4, 2018
Read review
"Pool rooms would have a view of a concert"
karenhP1407GJ
Nov 11, 2018
Read review
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