Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Ocean Key Resort & Spa blends luxury with colorful island charm. Enjoy four-star dining or relax with a spa treatment. Explore local shops and attractions within walking distance, then return for your front-row seat for sunsets over the Gulf of Mexico on the world-famous Sunset Pier.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Ocean Key Resort & Spa is lauded for its excellent staff and prime location that offers breathtaking sunset views and easy access to Key West's attractions. While many guests commend the hotel's cleanliness and vibrant atmosphere, there are some concerns about value for money, with occasional mentions of service issues.
Room quality receives mixed reviews, praised for their cleanliness and size but criticized for noise and inconsistent pricing. Amenities and the serene yet lively ambiance are popular among guests, though noise levels can vary.
Location
Convenient
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Noise level
Mixed
Service
Attentive
Amenities
Outstanding
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We stayed here as part of Costco Travel - had a room overlooking both the pool and Ocean. We were on the 5th floor and the balcony allowed us to see the sunsets perfectly.
The rooms are exceptionally decorated and the large bath mirror even had Bluetooth speakers :) Jacuzzi also in the bath and 2 sinks (my wife is happy).
The pier and associated food are really amazing and there is frequent live music. It felt like we were at a prime location. Duval street is a little over 1 mile long and there are so many bars, shops, ice cream, and restaurants. Always plenty to do.
The resort has valet parking but they do charge you a daily fee for this. They park your car under a canopy of flowers between the buildings. If you don't plan on a lot of driving, I would suggest against a rental car to save this fee. You can rent nearby golf carts, bikes, scooters, and the like. Also Lyft worked just fine.
After checking in, we were given a complementary rum punch in the lobby. The on-prem Hot Tin Roof is crazy good. Stellar views, service, and foot quality. Check out their ratings.
The resort was so nice they locked our bags in their office so we could attend a snorkeling tour after we'd checked out.
The concierge (Mitchelle) is REALLY good at his job. Take advantage of his services.
This resort is pricey but if you're going to make the trip to Key West, this is easily one of the best places where you can stay.
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Date of stay: April 2024
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Trip type: Traveled as a couple
Room Tip:Â Tips:
1) People start reserving pool chairs around 8AM
2) Have Mitchelle (concierge) get you into...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What a great stay at Ocean Key! Situated at 0 Duval St, you're right in the middle of all the action and have great water views from your room (if you book an ocean view) or the pool area. Check-in was truly seamless - the friendly valet took our suitcases and after a quick check-in helped us to our room. We were in Room 426 which we were told was a recently renovated room and it looked like it. The entire atmosphere of the resort is beautiful. I esp. like that the parking garage (valet only) is right there on the 1st level and when you're walking the 2nd floor hallway it's open air with really nice foliage (hard to explain, but it's really pretty) covering the garage below.
Pros: 1. Location Location Location 2. The room was clean, spacious, and had a nice balcony with a partial ocean view. 3. Watch the sunset from the pool deck to avoid the Mallory Square crowds. 4. Service was spot on throughout our stay. 5. The Rum Bar in the lobby is fantastic! 6. We tried room service breakfast one morning and it was delicious as well as reasonably priced.
Cons: 1. They provide a card in the room to schedule your housekeeping and they didn't come at all on our first full day. I needed to call the front desk for towels later that evening. 2. The shower was spacious with great toiletries, but the water pressure was anemic.
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Date of stay: April 2024
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Location
Cleanliness
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Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Phenomenal experience from start to finish! Beautiful resort in the best location in Key West! Staff very friendly and knowledgeable. Rooms are spacious and clean. We celebrated a birthday and upon check in there were balloons and a bottle of wine waiting in the room for the guest of honor! Pool bar staff were great too! Booked dinner at The Hot Tin Roof for the birthday dinner and they had a birthday sign on the table with the guest of honor’s name—-nice touch! We sat outside with a beautiful view of the sunset. Food was excellent. Overall we had an amazing time and highly recommend this resort!
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Date of stay: August 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I paid a premium price for a mediocre room. The location on the 4th floor with million dollar sunset views was quite fabulous but I could (and did) get the same experience on the sunset pier. We arrived after dark and the concierge checked us in, led us to an elevator that was a maze to get to and left us to find our room, which was also a maze -like experience. Our room was as far away from the hotel desk as possible in this sprawling building and there was no offer of assistance with luggage. Turns out there is an elevator right next to our room, but that wasn't mentioned at check-in.
Regarding the restaurant, it was rated 2nd best in all of Key West on trip advisor. I would not concur, as with the room, I found it mediocre and we got better service much better food, for about the same price down the street at the A&B seafood house. The restaurant is quite small and resembles a motel coffee house, suitable for breakfast and lunch.
As for value, I've stayed in better for substantially less cost.
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Review collected in partnership with this hotel
Date of stay: January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Craig Rylander, Guest Services / Front Office at Ocean Key Resort & Spa
Responded Jan 29, 2025
Hi Mr. Roberts - Thank you for your three-night stay and we value your feedback. Our team prioritizes our guests' experience and is continuously implementing the improvements that will ensure that value is reflected in our resort. Your sentiments will be used to continue to strengthen our commitment to our guests & to ensure their satisfaction. We cordially invite you to return and look forward to sharing your next Key West memory!
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Best location among the top hotels in Key West, at a walking distance from all the major downtown attractions, yet fairly secluded with the relaxing waterfront and some parks nearby. All staff members (from front office to cleaners) are super friendly and helpful. Rooms are spacious and clean.
Facilities could be better: small swimming pool, with all eyes on you if you do lapses. Even tinier gym. Room insulation is not great; you can definitely hear it when there is partying going on in neighbouring rooms or on Mallory Square.
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Date of stay: December 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Craig Rylander, Guest Services / Front Office at Ocean Key Resort & Spa
Responded Dec 30, 2024
Hi Conscienciouseater - Thank you for your stay & we value your feedback! Our team is both appreciative of your four-star review and pleased with the opportunities to assist throughout your Ocean Key excursion. We are also thrilled with the areas in where we met expectations; yet we also share frustration with the areas where we did not. Your sentiments have been disseminated to ensure our leadership team includes your guest perspective in our efforts in enhancing guest satisfaction & retention. Nevertheless, we cordially invite you to again join us at the foot of the Sun & heart of the fun!
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Pros: It’s definitely a beautiful property and is in a great location. The hotel was very clean and the view overlooking the water was awesome. The music was OK and they seem to shut everything down at a reasonable time. The staff was awesome especially the concierge Mitchell was great. Cons: The food in the restaurant is very expensive, it was very cool day and we had no way of controlling the room thermostat. We were also surprised that the room didn’t have a microwave to heat up tea or nuke up a quick breakfast treat. We are also used to a room with an extra sink to rinse out drinking glasses and coffee cups . The bathroom was really really small and the workout room was too small and not enough exercise equipment.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
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Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was beautifully decorated and very comfortable! We felt at home as soon as we walked in! Your staff is outstanding! Everyone! The room service... again ... just outstanding! We had breakfast every morning on our balcony. It was absolutely beautiful! The breakfast was delicious, just awesome! Every night we went down to Sunset Pier bar and had a wonderful time watching the sunset listening to the live music and chatting with your bar staff who were very very nice and welcoming! They made us feel like we have been coming there for years! In particular, Zach and Erica, treated us so well! We really enjoyed their company and conversations the woman that was taking care of our room and cleaning it and straightening it up everyday was so nice and so polite I can't say enough about your staff and the whole experience from Craig that greeted us at the door to all your concierge people, the food the cleanliness, the ambiance, everything, you just knocked it out of the park!! We will definitely be coming back here again! Thank you! Thank you! Thank you! For the wonderful experience in Key West!
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Review collected in partnership with this hotel
Date of stay: February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Craig Rylander, Guest Services / Front Office at Ocean Key Resort & Spa
Responded 3 weeks ago
Hi Mr. Siwinski. Thank you for your recent three-night anniversary stay & we value your feedback! Our team is both appreciative of your five-star review and for the opportunities to assist throughout your special celebratory excursion. Most importantly, we share your excitement over your positive experience with our resort & team! We cordially invite you to return & look forward to sharing your next Key West memory!
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The location is great if you want to be within walking distance of restaurants, shopping and other activities along Duval Street. The service at the hotel was exceptional and the entire staff was friendly. We stayed in a junior suite and the room was very clean and a great size. The room was furnished with two flat screen tv’s, a separate area with a couch and a balcony. The pool area was really nice, overlooking the ocean and Mallory Square. The gym was very small and had some dumbbells, cardio equipment and a cable machine. The only complaint was the layout of the resort, that seemed confusing and weird. We rented a golf cart to explore the town, which is well worth it. You really can’t go wrong to stay at this resort if you are looking to be in the middle of the action that Key West offers.
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Date of stay: October 2024
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Trip type: Traveled as a couple
Room Tip:Â The roosters will be crowing at the crack of dawn, being that they everywhere in Key West!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Craig Rylander, Guest Services / Front Office at Ocean Key Resort & Spa
Responded Oct 14, 2024
Thank you for your stay and we value your feedback. We're pleased our team was able to assist and thrilled you enjoyed your room & on-site amenities! We apologize for our missed opportunity at better explaining the property's layout and we will ensure our team is better equipped to assist in providing our guests a deeper orientation of our resort in the future. We cordially invite you to return and look forward to sharing your next Key West memory!
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My husband and I have been visiting Key West for the past few years (we find it a nice tropical getaway without having to leave the country), and this time we decided to stay at Ocean Key Resort. WOW!!! From the moment we walked in the lobby we were treated like royalty, the staff here are all so warm and welcoming and helpful, it's nearly impossible to find this level of hospitality anywhere these days. We stayed in a partial Oceanview Jr. Suite overlooking Malloy Square which was fun as we watched the people and activities down below during the sunset celebrations. The room was immaculate and a nice large size to move around in. It looked exactly as it does on the website. We ordered room service several times during our stay which arrived promptly and was very good. The pool is on the small side I suppose but very nice and relaxing with plenty of lounge chairs around. I've seen some reviewers complain about too much chlorine in the pool but I didn't feel that and besides, you need a lot of chlorine to keep it sparkling clean. Another bonus for us was that we were allowed to enjoy an occasional cigarette on the balcony without being treated like criminals. The balconies are very private with thick walls on both sides and above, so if you can't stand the smell of cigarette smoke you will not be affected by it. In our opinion, Ocean Key Resort is the perfect place to stay and we can't wait to go back!
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Review collected in partnership with this hotel
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean Key Resort was the right choice for the four of us. The location is exactly where we wanted to be; it was walking distance to sites, excursions, food, drink, and shopping. The room was large and updated and comfortable, and we enjoyed our balcony. We had several breakfasts at the hotel's Hot Tin Roof and spent relaxing afternoons at the very nice pool with its bar that served Sunshine Lemonade drinks and offered a great view of the turquoise waters of Key West. All of the staff we encountered were friendly and professional, and the rooms were serviced in a timely manner. Needless to say, we highly recommend this hotel in Key West.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Craig Rylander, Guest Services / Front Office at Ocean Key Resort & Spa
Responded Sep 24, 2024
Hi Susan - Thank you for staying with us & for sharing your honest assessment of your experience. We're pleased our team was able to assist and most importantly, thrilled you enjoyed your stay! We cordially invite you to return and are committed to remaining your Key West destination. We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The pool is heated. We didn’t take advantage of it though. Many folks did, however.
We had a fridge & mini bare in our suite. Thoroughly
loved our stay there.
There are more places to choose from in the Key West area.
PRICE RANGE
$565 - $1,121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ocean key hotel key west, ocean key resort and spa, ocean key house key west
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
100
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
