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Ocean Key Resort & Spa

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Ocean Key Resort & Spa
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2,403 Reviews from our TripAdvisor Community

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Showing 2,205: English reviews
Reviewed yesterday NEWvia mobile

The location is awesome, the staff are terrific. I had a great stay. My room looked over Mallory Square, so I could watch the sunset and street performers. Nate, the concierge outlines great walking and biking tours and gave me some great restaurant recommendations.

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Helpful?
Thank Helen K
Chicago
Reviewed 2 days ago NEWvia mobile

We only had one night to experience Key West, but we made the most of it! Sunset celebration at Malory Square, great meal. Great breakfast at Two Friends Patio Restaurant. We also want to single out Charlie for helping make our stay here great! Beautiful ocean view room. Thanks again!!

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Helpful?
Thank Jack_WChicago
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

Jack_WChicago, Thank you very much for a wonderful 5 Star review! Unfortunately it was only for the night, but we are happy that you were able to make the most of it. Charlie is a great asset to our hotel and I am sure he will be happy to hear he was able to make it a great stay for...

Agawam, Massachusetts
Reviewed 4 days ago NEW

We stayed in a deluxe ocean front suite (room 315). This was an expensive splurge and the view was lovely however the room and hotel was not in keeping with the pricetag when compared to other luxury hotels in this range. The furniture is old and outdated, the chairs were stained, we did not have hot water in the sinks...

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Helpful?
Thank WeTripping
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

WeTripping, Thank you for taking the time to share your review with TripAdvisor regarding your recent stay at the Ocean Key Resort & Spa. I apologize that we didn't live up to your expectations. Our management team will look into the issues with the room furnishings and wifi connection. We appreciate your feedback, without it, we have little no opportunity...

St. Croix
Reviewed 4 days ago NEWvia mobile

Stayed at this hotel Christmas 2016. Nice hotel. Location is ideal in town. Bath products are heavenly, robes a plus, tubs are okay but garden tubs would have been better (my opinion ;-) also some of your outdoor lounge chairs fabric needs a bit of attention. Overall. It was a great hotel. Very accommodating staff.

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Helpful?
Thank Bella D
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

Bella D, Thank you for your feedback regarding your recent stay at the Ocean Key Resort & Spa. We have a great location that is perfect for all travelers, whether you are looking to enjoy the Key West nightlife, or relax poolside for sunset. We have great products that you can actually purchase online at shopnoblehouse.com. We hope to have...

Kitchener, Canada
Reviewed 5 days ago NEW

Wonderful hotel with spectacular sunset views, beautiful rooms, great service, super access to Mallory Square and great restaurant and bar. Lovely pool and spa services too. The staff are so helpful and friendly.

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Helpful?
Thank Maria K
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

Maria K, Thank you for choosing the Ocean Key Resort & Spa to spend your recent getaway. We have a great location, and a wonderful staff that take great pride in the guest experience. We are happy that you had such a great time, and we look forward to seeing you again soon!!

Reviewed 1 week ago

This hotel is beautiful and very clean. My husband and I just went for a couple of days right before Christmas. We were pleasantly surprised by an upgrade to a two bedroom ocean view room. We couldn't have asked for a nicer place to stay. The staff was very friendly and helpful. The location, right next to Mallory Square, was...

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Helpful?
1Thank ltgregory
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

ltgregory, Thank you very much for such a wonderful 5 Star review!! We are happy that you found our location convenient, and our service to be friendly and helpful. We have wonderful bedding and linens that can be found at shopnobelhouse.com. We look forward to your next visit!

Chicago, Illinois
Reviewed 1 week ago

I would be able to give this property 5 stars if it were not for the location. The suites are beautiful, the staff is amazing and the spa rocks! We had never been to Key West, so I was not aware there is a lack of beachfront. We thought we were going to a resort that you could walk directly...

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2Thank mzinke
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

mzinke, Thank you for taking the time to share your review with TripAdvisor regarding your recent stay. I apologize for the miscommunication regarding a beach and your room type. We do not advertise a beach on property and the room type that was booked was an island view room. We do offer many different room types and have great amenities,...

Tewksbury, New Jersey
Reviewed 1 week ago

Location next to Mallory Square, at the top of Duval Street, pool with bar and hot tub overlooking the ocean, with live music from the Pier Bar singer piped in. Bartenders and pool staff that bring cocktails and food to your chair, and sometimes a cold towel for your head. Can walk to all the popular bars and restaurants, marinas...

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Helpful?
Thank Theresa623
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

Wow!! Thank you for an amazing 5 star review! We take great pride in providing our guests with outstanding service at all venues on our property. Our culinary team does an excellent job from the casual menu at our Sunset Pier and Liquid Lounge, to our fine dining venue at the Hot Tin Roof. Next time you are with us,...

Reviewed 2 weeks ago

Great weekend getaway!! Beautiful hotel great service! Want to give a huge thank you to Elizabeth at the front desk, she changed our room at check in as I was concerned about the crane view! And not to be confused with the bird! :-). Our room faced Mallory square and the ocean! So happy! Everything has been great!! We will...

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Helpful?
Thank Michelle D
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

Michelle D, Thank you for such a great review!! We are happy that we were able to provide an enjoyable stay and that you have found your new home away from home when visiting the island. We hope to have you back again soon.

Port Orange, Florida
Reviewed 2 weeks ago

What a great trip! We traveled this time with our 25 year old son! He loves the Ocean Key as much as we do! The location is perfect to just sit on the amazing balcony and watch the boats pass by or to visit the many eateries, or to engage in the numerous watersports, or to take in the sunset...

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Helpful?
Thank MTCans
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

MTCans, Thank you for such an amazing 5 star review!! With our convenient location and beautiful sunset views, there is no better place to stay than the Ocean Key Resort & Spa. Next time you are with us, be sure to check out our award winning SpaTerre, to make your stay even more relaxing. See you soon!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Contemporary Waterfront Resort located in the heart of Old Town Key West at Mallory Square, where the Atlantic & the Gulf meet. ... more   less 

Additional Information about Ocean Key Resort & Spa

Address: 0 Duval Street, Key West, FL 33040-6611
Location: United States > Florida > Florida Keys > Key West
Price Range: $372 - $984 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Key Resort & Spa 4*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, TripOnline SA and Hotels.com so you can book your Ocean Key Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ocean Key Hotel Key West
Ocean Key Resort And Spa
Ocean Key House Key West
Hotel Style:
#2 Top resorts Hotel in Key West
#2 Spa Hotel in Key West
#3 Luxury Hotel in Key West
#3 Green Hotel in Key West
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Questions & Answers

Here's what travelers have asked, with answers from Ocean Key Resort & Spa staff and other travelers.
51 questions
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Questions? Get answers from Ocean Key Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request highest floor possible to help with noise control, be aware the hotel makes room assignments day of arrival.”
 of 5 bubbles WeTripping, 4 days ago | Read review
“You have the choice of overlooking Sunset Pier or Mallory Square......both are spectacular.”
  • View from balcony while having breakfast.
 of 5 bubbles mariakB4735DZ, 5 days ago | Read review
“Rooms on the north side facing the ocean were very private and fairly quiet.”
 of 5 bubbles ltgregory, 1 week ago | Read review
“Higher Floor”
 of 5 bubbles mzinke, 1 week ago | Read review
“Rooms facing Mallory Square and the ocean, are fabulous to watch the Famous Key West sunset without the crowd!”
 of 5 bubbles Theresa623, 1 week ago | Read review
5 of 5
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