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Sheraton Suites Key West

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#29 of 48 Hotels in Key West
Certificate of Excellence
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Sheraton Suites Key West
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2,094 Reviews from our TripAdvisor Community

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Showing 1,728: English reviews
Richboro, Pennsylvania
Level Contributor
49 reviews
8 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Stayed at the hotel 2 times. Good hotel used points to stay here witch was almost impossible to do ! I think they only have 1 room for people to use their points! First of all every time I tryed to use points to book a room they would neve have any ! I even got to the point for... More 

Helpful?
Thank peggyfior
Memphis, Tennessee
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The room was spacious and clean. The staff was very helpful and friendly. Jonathan and Hunter went out of their way to make my stay nice! It looks like a cute little "Key West" style hotel. It has a great pool and bar area too.

Helpful?
Thank sm0rgan7
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this positive review. We are delighted to hear that the staff, Jonathan and Hunter were friendly and helpful. We will be sure to share your kind comments with staff and management to recognize a job well done. Thank you for staying with us at the Sheraton Suites Key West and... More 

Punta Arenas, Chile
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Spent 2 nights in this Sheraton... great hotel.. very friendly staff. Great room, clean. I do recommend this as an excellent choice to stay in Key West. Only thing is that the beach in front of the hotel is not so nice.

Helpful?
1 Thank Rmzr
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this positive review. We are glad to hear that you enjoyed your stay and found the staff to be friendly. Thank you for staying with us at the Sheraton Suites Key West and sharing your experience. We look forward to welcoming you back in the future. Warm regards, Emily Sipe... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

My husband and I have been here for only two days and the service here is amazing! We're so impressed with how great your bartender Mike is with guests and how well he can make all the different kinds of specialty drinks you offer. He seems to connect well with any type of guest that sits at his bar. Mike... More 

Helpful?
Thank courtneylynn1389
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this positive review. Congratulations on your wedding! We are delighted you are enjoying your honeymoon with us. We will be sure to share your kind comments regarding Mike with staff and management to recognize a job well done! Thank you for staying with us at the Sheraton Suites Key West... More 

Boston, Massachusetts
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

While this hotel is away from Duval street they offer a complimentary shuttle bus that runs quite often. The pool side room was spacious and comfortable. The pool and beach are both great. I will stay here again

Helpful?
Thank susan a
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this positive review. We are glad to hear you enjoyed your room near the pool, as well as our location near the beach and the shuttle service to downtown Key West. Thank you for staying with us at the Sheraton Suites Key West and sharing your experience. We look forward... More 

Detroit, Michigan
Level Contributor
182 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sheraton I'm sure brags about this property on a regular basis. Superb rooms, elevator lift for those with wheels, loads, infirmities to front desk and rooms. Right next to the beach too. Restaurant was nice, a little pricey ($8 for a glass of wine...) but the food was good, nice atmosphere. I've stayed at Sheraton properties all over the world,... More 

Helpful?
Thank pekopper
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this positive review. We are delighted to hear you enjoyed our resort, amenities and we are in your top three!! Thank you for staying with us at the Sheraton Suites Key West and sharing your experience. We look forward to welcoming you back on a future visit to Key West.... More 

Terre Haute, Indiana
Level Contributor
96 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The property is located across from Smathers beach and just far enough away from the night life to provide a tranquil stay. Only a few short minutes by provided shuttle to Duval street and all the happenings of the nightlife.

Review collected in partnership with this hotel

Helpful?
Thank fred m
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this positive review. We are glad to hear you enjoyed our location and a relaxing stay. Thank you for staying with us at the Sheraton Suites Key West and we look forward to welcoming you back in the future. Warm regards, Emily Sipe Catering and Marketing Coordinator More 

Zagreb, Croatia
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I am a frequent user of starwood group hotels. Usually I am quite happy staying at Sheraton Hotels and used to theis standards. Thats why I am a bit disappointed with my stay in Key West. Although we asked a several times house keeping to service our room we had no service during the whole stay. At the pool bar... More 

Helpful?
1 Thank Uwe G
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this review. It is regrettable to hear that your stay with us did not meet your expectations. All reviews are shared with management and we will be sure to share your comments regarding the housekeeping and pool service. It is our goal to ensure our quests have a pleasant stay... More 

TT
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is very cozy and perfect for a family vacation. The big rooms featuring a bedroom, living room. small kitchenette and dinning room room area was perfect for us...We book a regular room and as we arrived, we asked for an upgraded (Ocean View) which was at a very reasonable price, with absolutely beautiful view. The room was extremely... More 

Helpful?
Thank Luisa13
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this positive review. We are delighted to hear you enjoyed a fun and relaxing vacation. Thank you for staying with us at the Sheraton Suites Key West and sharing your experience. We look forward to welcoming you back in the future. Warm regards, Emily Sipe Catering and Marketing Coordinator More 

Cape May Court House, New Jersey
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

This was suppose to be my dream 40th weddding anniversary vacation with my entire family. And we ended up fighting for any kind of service. We are members of the group that's suppose to get better service. spg!! Who ever owns this franchise is so cheap, that we were constantly complaining and asking for help in absolutely everything we did.... More 

Helpful?
Thank kimmybegood
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this review. We are glad to hear you found Jonathan to be helpful. We will be sure to share your kind comments with him to recognize a job well done. It is regrettable to hear that your stay with us did not meet your expectations. As it is our goal... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Key West and steps away from Smathers Beach, Sheraton Suites Key West is a beachside hotel that captures the true essence of tropical relaxation. Join in the nightly Sunset Celebration, lounge by the lagoon-style pool, or let us arrange for you to sample one of the many watersports available. After a day of friends, family or business, there is one more thing to savor: the warm island welcome of our Sheraton Suites. ... more   less 

Additional Information about Sheraton Suites Key West

Address: 2001 South Roosevelt Boulevard, Key West, FL 33040-5243
Location: United States > Florida > Florida Keys > Key West
Price Range: $236 - $546 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton
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