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Sheraton Suites Key West

1.6 miles from Key West center
  • Free Wifi
  • Free Parking
  • Pool
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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2001 South Roosevelt Boulevard, Key West, FL 33040-5243
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Breakfast for 2 Included
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2,202 Reviews from our TripAdvisor Community

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Showing 1,811: English reviews
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Marshall, MI
Reviewed 2 days ago NEWvia mobile

Me and my husband stayed here for a few nights in Jan for our 15 year wedding anniversary this was our first time being in Key West so we booked the Sheraton thinking it was a safe choice and we were right. The grounds are well kept, the staff is helpful and friendly. The pool was nice and clean. The...

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Helpful?
Thank Matthew M
Tampa, Florida
Reviewed 3 days ago NEW

My family of 5 stayed at the Sheraton Suites over President's weekend for 2 nights, and although there was initially an issue with shuttle pickup, the hotel was more than gracious with making up for the problem. We arrived around 12:30 on the Key West Express ferry, called for the shuttle to pick us up, and after waiting for a...

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Helpful?
Thank psdmd
Istanbul, Turkey
Reviewed 4 days ago NEW

Suite is loaded with everything, quiet, clean, lots of space. Beach at walking distance. Highly recommendable at the end. Staff is great. Just be aware that there is no sign what so ever saying "Lobby" nor "Reception" . Be ready to look for it for a long time. TV was now working properly but they fixed it immediately (not that...

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Helpful?
Thank Istanbulapt
FL
Reviewed 5 days ago NEWvia mobile

We asked for a "waterfront" suite. (Actually the hotel is across a busy street from the water). We got a room in the back of the hotel under the airport flight path. Small toilet/bathtub, tiny closet. The shuttle bus to town was jam packed without air conditioning ($38 a day resort fee?). For $500 a night we expected more than...

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Helpful?
Thank conniemurphy
GM_SheratonSuites, General Manager at Sheraton Suites Key West, responded to this review

Dear conniemurphy, Thank you for sharing your feedback on Tripadvisor. After reviewing your reservation it appears that you received the room type that you reserved. We make every effort to honor requests for upgrades; however, on holiday weekends in peak season it is not always possible to meet all requests for waterfront suites. Please accept my sincere apology for not...

Durham, Connecticut
Reviewed 6 days ago NEWvia mobile

It's at the southeastern corner of the island so you miss a lot of the KW tourism junk that often suffocates old town KW. They offer shuttles to and from old town. The biggest plus is that they are right across from the beach which is about a 2 minute walk to nice, soft beach. Their pool is adequately sized...

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Helpful?
Thank mike725
GM_SheratonSuites, General Manager at Sheraton Suites Key West, responded to this review

Dear mike725, Thank you for taking the time to share your experience on Tripadvisor. We appreciate your comments and glad that you enjoyed the property, location and amenities. We will use your feedback to improve upon our service and training. We hope to see you on a future visit. Best regards, Rick McKeown

Calgary, Canada
Reviewed 1 week ago

We enjoyed our two day stay here. Our room was comfortable and clean. The breakfast buffet was good. There is a good fitness centre and a coin laundry. Our room faced the pool and this was nice. I don't recommend the ocean view rooms because they are on a noisy, busy street. You must cross this street to get to...

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Helpful?
1Thank TravellingKaren2014
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay with us. Thank you for staying at the Sheraton Suites Key West and we look forward to welcoming you back in the future. Warm regards, Emily Sipe Catering and Marketing Coordinator

Denver, Colorado
Reviewed 1 week ago

Great location, with the beach just across the street. Rooms are large, clean and quiet. Room service took only 15 minutes. Shuttle service to and from the tourist area so you don't have to fight the traffic or try to find parking. The only negative is the restaurant and bar closes at 900p.

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Helpful?
Thank wmgrayjr
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this positive review. We are delighted to hear that you enjoyed your stay, some time at Smathers Beach and our shuttle service to downtown Key West. While the Coral Crab Cafe is open until 9 pm Monday through Thursday, on Friday and Saturday we are open until 10 pm. Our...

Rochester, New York, United States
Reviewed 1 week ago via mobile

I checked into the hotel on Sunday at 4 We reserved two rooms Both rooms just blew me away with the size of the rooms and how nice they were. The front desk person was one of the best service person I have had checked us in. Very professional.

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Helpful?
Thank Warren S
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this positive review. We are glad to hear you enjoyed your stay and your experience with our front desk staff. Thank you for staying with us at the Sheraton Suites Key West and sharing your experience. We look forward to welcoming you back in the future. Warm regards, Emily Sipe...

Arlington, Virginia
Reviewed 1 week ago via mobile

Unfortunately I was only here one night so I didn't get to fully enjoy the room. Room was clean with a good size. Same with the bathroom. The furnishings were modern and well maintained. Hotel lobby had amazing cookies for guests. There is a shuttle for guests as well both to the city and the airport. I hope to come...

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Helpful?
Thank Cesar G
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this review. We are sorry to hear you only stayed one night with us as well! We hope to welcome you back soon so you can enjoy more time with us. Thank you for staying at the Sheraton Suites Key West and sharing your experience. Warm regards, Emily Sipe Catering...

Reviewed 1 week ago

A really nice hotel with free shuttle service to downtown (approximately 3 miles). The beach across the road is very convenient and there is a wide sidewalk for walking or jogging. Rental bikes are available at the hotel which we really enjoyed for most of our stay, including riding around the entire island and back to the hotel in the...

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Helpful?
1Thank Mike D
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this review. We are glad to hear that overall you enjoyed your stay and the resort amenities. It sounds like you also enjoyed some great activities during your stay in Key West. Thank you for staying with us at the Sheraton Suites Key West and sharing your experience. We look...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Key West and steps away from Smathers Beach, Sheraton Suites Key West is a beachside hotel that captures the true essence of tropical relaxation. Join in the nightly Sunset Celebration, lounge by the lagoon-style pool, or let us arrange for you to sample one of the many watersports available. After a day of friends, family or business, there is one more thing to savor: the warm island welcome of our Sheraton Suites. ... more   less 

Additional Information about Sheraton Suites Key West

Address: 2001 South Roosevelt Boulevard, Key West, FL 33040-5243
Location: United States > Florida > Florida Keys > Key West
Price Range: $300 - $551 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Suites Key West staff and other travelers.
20 questions
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See all questions (20)

Questions? Get answers from Sheraton Suites Key West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 303 was a good choice for our family of 5”
 of 5 bubbles psdmd, 3 days ago | Read review
“Stay in a room facing the pool courtyard. The ocean view rooms are on a noisy, busy street.”
 of 5 bubbles TravellingKaren2014, 1 week ago | Read review
“Rooms with balcony facing the pool are nice.”
 of 5 bubbles N3653IVmiked, 1 week ago | Read review
“You can ask for a room that faces the ocean but I imagine they are out of sight in price.”
 of 5 bubbles taralynn7, 1 week ago | Read review
“Ocean front side, upper floor”
 of 5 bubbles Kokomo1037, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question