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Sheraton Suites Key West

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#30 of 48 Hotels in Key West
Certificate of Excellence
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Sheraton Suites Key West
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2,074 Reviews from our TripAdvisor Community

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Showing 1,710: English reviews
Great Dunmow, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We arrived early so room wasn't ready, we were happy to make use of the facilities in the meantime. Unsure if it was because we hadn't fully checked in but we weren't offered a "swim towel card" and no resort info was offered. The room was very nice, spacious for our family of 5, separate vanity area and bathroom, ideals... More 

Helpful?
Thank skasd
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Mike is amazing!!! Everyone should come visit. Guaranteed a good time! Very friendly service with great tips on the happenings here at key west. The pool area is clean and incredibly relaxing place to hang out. The rooms are just as nice and the beach is right across the road!

Helpful?
Thank Morgan M
1 review
5 of 5 stars Reviewed 5 days ago NEW

My wife and i stayed here for 5 days. First vacation we have taken together in 13 years. Loved being right across from the ocean. No need for a car as we used the shuttle to get to Mallory Square and Duval Street.

Helpful?
Thank Jared Y
Longwood, Florida
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

My husband and I got married here 3 years ago and decided to return for a short stay with our new 3 month old baby girl. We called in advance and told them about us, they looked everything up and managed to put us in the exact same room we had on our wedding night. It was very surreal to... More 

Helpful?
1 Thank Crystal_and_Jeff
Level Contributor
10 reviews
4 of 5 stars Reviewed 6 days ago NEW

We were walk ins at this location and they were booked as the whole island was...the gentleman behind the desk was wonderful and found us a room...AND it was ocean front and absolutely beautiful. The room was extremely clean and comfortable. Everybody at this location was friendly and helpful and it was a pleasure.

Helpful?
Thank Sherri P
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this positive review. We are delighted you hear you found the staff to be friendly and helpful and we were able to find you such a wonderful room. Thank you for staying with us at the Sheraton Suites Key West and sharing your experience we look forward to welcoming you... More 

Oakville, Canada
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed at this hotel for two nights - Aug. 7th and 8th, 2016. I read reviews on Trip Advisor prior to booking this hotel. I am glad I did not pay attention to the negative reviews and booked it anyway. I booked it because it was across the road from the beach. We are Starwood members... More 

Helpful?
1 Thank Syassin
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this review. Thank you for being loyal Starwood members. We are glad to hear that you enjoyed your stay, the location and the shuttle. All reviews are shared with staff and management for training and improvement purposes. We thank you for staying with us at the Sheraton Suites Key West... More 

Gastonia, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

The room was nice, shuttle is nice, pool is nice. The best thing is the staff. Jason at the bar was great, said he had been there just two weeks: keep him! Patrick who was here and there was really cool. The one guy who stood out the most, Hunter! He was working the front desk most of the nights... More 

Helpful?
Thank tmsmith2016
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this positive review. We are delighted to hear you has such a wonderful stay with us and found all our staff to be so helpful and friendly. Thank you for mentioning the staff by name, we will be sure to pass along your kind comments to management to recognize a... More 

Bartlett, Illinois, United States
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and two school-aged children (ages 11 and 8) just spent 4 nights and 5 days at this hotel for our first stay in Key West. The hotel itself has a cute feel with a very warm pool that is big enough for the kids to enjoy. It isn't an incredibly large pool but it works. The hotel also... More 

Helpful?
Thank Lisa W
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this review. We are glad to hear you enjoyed a nice family vacation at our resort. Thank you for staying with us at the Sheraton Suites Key West and sharing your experience. We look forward to welcoming you back in the future. Warm regards, Emily Sipe Catering and Marketing Coordinator More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is very modern, great friendly staff, very helpful housekeeping ladies. We only stayed one night....big mistake, should have stayed another night at least. Great service,from free afternoon tea to free shuttle service into town. Really helpful staff that go out of their way to assist - 2 shuttles were full and left and the front desk staff made... More 

Helpful?
Thank rosy k
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this positive review. We are glad to hear you enjoyed your stay, the shuttle, your room and found the staff to be friendly and helpful. Thank you for staying at the Sheraton Suites Key West and sharing your experience. We look forward to welcoming you back in the future. Warm... More 

Shippensburg, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I found this hotel amazing. The staff were very friendly, courteous, professional and met all of our requests. The concierge was extremely helpful. Hunter at the front desk and Mr. Ed the shuttle bus driver were fantastic and went above and beyond what they needed to do to provide exemplary service. They were very personable and accommodating.... More 

Helpful?
1 Thank PaOrioleFan
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this positive review. We are delighted to hear you had such a wonderful vacation at the Sheraton. Thank you for mentioning Hunter and Mr. Ed by name, we will be sure to share your kind comments to staff and management to recognize a job well done! Thank you for staying... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Key West and steps away from Smathers Beach, Sheraton Suites Key West is a beachside hotel that captures the true essence of tropical relaxation. Join in the nightly Sunset Celebration, lounge by the lagoon-style pool, or let us arrange for you to sample one of the many watersports available. After a day of friends, family or business, there is one more thing to savor: the warm island welcome of our Sheraton Suites. ... more   less 

Additional Information about Sheraton Suites Key West

Address: 2001 South Roosevelt Boulevard, Key West, FL 33040-5243
Location: United States > Florida > Florida Keys > Key West
Price Range: $214 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton
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