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Pier House Resort & Spa

TripAdvisor$359*
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#19 of 51 Hotels in Key West
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
$359*
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Pier House Resort & Spa
Pier House Resort & Spa
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2,275 Reviews from our TripAdvisor Community

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Pittsburgh, Pennsylvania
Reviewed yesterday NEWvia mobile

Pier house is a great location. End of Duval Street. ( near a shopping and food ). Rooms were nicely equipped but pricey. ( AC didn't work first nite ) small private beach. Pool was heated but little on small side. Restaurant was good. Breakfast and lunch. Gym has a few treadmills. ( I was expecting a nice gym with...

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Helpful?
Thank G650traveler
Sarasota, Florida
Reviewed 3 days ago NEW

We travel to Key West at least three times a year. Always booking an oceanfront suite at the Westin ( Starwoods Preferred members) When Westin sold and rebranded Margaritaville we hesitated to stay at a "theme" hotel. Bill O'Riley had recommended the Pier House. We thought we would give it a try. No suites were available. We opted for an...

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Helpful?
Thank Sarasota2015
Joe D, General Manager at Pier House Resort & Spa, responded to this review

I apologize that you did not like your stay at the Pier House and glad that you found Margaritaville to your liking. Please call me to discuss your stay further as I was not aware of an incident with ants in a room. I look forward to your call. Regards, Joe

Washington, Missouri
Reviewed 3 days ago NEW

Service in all aspects was exceptional!!! The view from our room was phenomenal, pool side service was speedy, pool bar service was top notch (no matter how obnoxious the drunks), pool bar music was perfect! LOCATION, LOCATION, LOCATION

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Helpful?
Thank bhut32217
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for staying at the Pier House Resort and Spa and I am glad you enjoyed your stay. Location is one of the best and convenient to everything with no resort fee. I am glad you enjoyed are private sandy beach with daily live music. Book soon as we fill up fast and I hope to see you soon....

Phoenix, Arizona
Reviewed 4 days ago NEWvia mobile

I've been to key west a few dozen times throughout my life. I have stayed in many different hotels, motels, B&B's and private homes. This by far has been one of my favorite stays. The welcome at the lobby, the clean and comfortable rooms and the beautifully kept grounds makes this a place to visit. Add the reasonable prices, the...

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Helpful?
Thank Linda P
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Linda thank you for taking the time to write a survey and I am glad the Pier House exceeded your expectations. As you mentioned, we have one of the best locations in Key West with beautiful grounds found nowhere else. Please share with your firends and I look forward to seeing you soon. Regards, Joe

East Setauket
Reviewed 6 days ago NEW

This was our first time at the Pier House on a friend's recommendation...it was phenomenal! The Pier House is a luxury hotel and worth the price! We had room 302 which was a Beach front room and it was very picturesque and comfortable! The room was spotless, the bed comfy and the shower was delightful! This hotel has its own...

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2Thank Debbi R
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Debbi thank you for taking the time to write a review and I am glad that the Pier House is your preferred resort in Key West. I am glad that you were able to use many of our amenities. As you know we do not charge a resort fee and you have everythng you need at one place. From great...

Reviewed 1 week ago via mobile

The room was actually nice! Although it went down hill from there fast due to the view from the room, our view was a cinder block wall that was 8-10 feet from the picture window in our room! There are rooms here that have great views I just don't think if you book online you will get one.

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Helpful?
Thank Stephen W
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Stephen I apologize that you did not like the view from your room. Please call me so we can discuss the room you are referring to. Booking on line will not determine what room you receive. I look forward to your call. Regards, Joe

Roanoke, Texas
Reviewed 1 week ago via mobile

BEWARE: We had a blast 2 years so decided to return this year for our Anniversary & had our CC compromised the 1st Night 😡 the Hotel was the only place we used it. After our bank shut it down we used another card for the rest of the weekend which was also compromised. All fraudulent charges came from Missouri...

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Helpful?
Thank B R
Joe D, General Manager at Pier House Resort & Spa, responded to this review

I am sorry to hear about your credit card issues but I can assure you that this did not originate from Pier House. Please call me directly to discuss your credit card issue further. This is the first that we are hearing about this. Regards, Joe

South Florida, Florida
Reviewed 1 week ago

I have been at this hotel several times and to me, it is the best hotel in Key West: moderately expensive, great location, nice rooms, excellent breakfast, and quiet !!! The rooms are Caribbean inspired with very comfortable beds. The restaurant is by the sea which is an excellent location for breakfast, brunch or dinner. To me it is too...

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Helpful?
Thank oscari995
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for your partnership and the team and I appreciate your business. I am happy that the Pier House is your preferred hotel in Key West and I look forward to seeing you soon. Regards, Joe

Bermuda
Reviewed 1 week ago

Room was clean and spacious. Unfortunately room was across from the bar, two nights out of the five night stay it was very noisy didn't get much sleep. Great location. One Duval had great food and service, was beautiful sitting ocean side, very relaxing. Would stay again but, different room next time!

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Helpful?
Thank Cindy P
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Cindy thank you for choosing the Pier House Resort and Spa for your vacation getaway. I apologize about the noise from the Chart Room bar. It is an iconic bar in Key West and has many visitors. The Chart Room is where Jimmy Buffet started in Key West. Please share with your friends and I look forward to seeing you...

New Orleans, Louisiana
Reviewed 1 week ago via mobile

I never give five stars for hotels but Pier House more than deserved it! Two dozen of my friends and family stayed at this property for my wedding and ALL of them were impressed with this hotel! I had the wedding on the Sunset Pier which was absolutely GORGEOUS! Caitlin was outstanding in assisting with this project. And it was...

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Helpful?
Thank saylor1974
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for sharing such a special ocassion at the Pier House and congratulations. I hope you make this an annual trip and I will pass on your kind words to Caitlin. I am glad that the resort exceeded your expectations and I hope to see you soon. Regards, Joe

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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Perhaps nothing is more "Key West" than the Pier House Resort and Spa -it's like no other. Elegant accommodations, lush gardens, a private beach, a selection of restaurants and bars, a full-service spa and a for real let-your-hair-down attitude all come together in a tropical escape that simply can't be duplicated. ... more   less 

Additional Information about Pier House Resort & Spa

Address: 1 Duval St, Key West, FL 33040-6610
Location: United States > Florida > Florida Keys > Key West
Price Range: $310 - $569 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pier House Resort & Spa 4*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Orbitz, Expedia, Priceline, Cancelon, HotelsClick, TripOnline SA, getaroom.com and HotelQuickly so you can book your Pier House Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pier House Hotel Key West
Pier Hotel Key West
Pier House Key West Florida
Pier Key West
Hotel Style:
#4 On the Beach Hotel in Key West
#6 Top resorts Hotel in Key West
#6 Spa Hotel in Key West
#8 Luxury Hotel in Key West
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Questions & Answers

Here's what travelers have asked, with answers from Pier House Resort & Spa staff and other travelers.
79 questions
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See all questions (79)

Questions? Get answers from Pier House Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Beach side view...room 302 is GREAT!”
DebbiR674, 6 days ago | Read review
“Do not stay ground floor across from the bar, very noisy”
, 1 week ago | Read review
“make sure you get room with view of water.”
824billiel, 2 weeks ago | Read review
“For those on a honeymoon; I would suggest the suite with the kitchen and whirlpool.”
americanm00d, 4 weeks ago | Read review
“For the most privacy, go with the Dockside Suites; for a unique stay, try one of the one-bedroom suites with the spiral staircase.”
  • View of the sunset from the balcony of the 1-bedroom suite
  • Bathroom of the regular king room
  • View from the sunset from balcony of the dockside suite room
  • Balcony seating of the regular king room
  • View from the balcony bedroom of the 1-bedroom suite
  • View of the sunrise from the dockside suite balcony
akking34, Apr 22, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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