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    Pier House Resort & Spa

    1 Duval St, Key West, FL 33040-6610
    (305) 363-7468
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    12/25/2017 12/26/2017
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     15 people are viewing this hotel
    $499
    $499
    $499
    Traveler (1263)
    Room & Suite (431)
    Storyboard
    Overview
    • Excellent66%
    • Very good22%
    • Average6%
    • Poor3%
    • Terrible3%
    Travelers talk about
    “beach bar” (190 reviews)
    “private beach” (295 reviews)
    “chart room bar” (72 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Shuttle or Taxi Services
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Pier House Resort & Spa
    Offers & Announcements: Save 12% Off
    Hotel deals
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    Rooms
    Dec 25Dec 26
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,408)
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    1 - 5 of 2,272 reviews

    Reviewed 2 days ago

    From the bellman to the front desk to the concierge to the bartenders and waitstaff, absolutely everybody working here was gracious and accommodating. Exemplary customer service across the board!! We stayed for 4 nights in a basic room with a balcony in the main building...More

    Thank CHARLES M
    Hotel's Favorite
    Reviewed August 9, 2017 via mobile

    Pier House met our expectations and more. From the bell hop to room service we felt welcome. It is an awesome location and the spa was a real treat. Kim is amazing and told us great places to go and see. We have friends heading...More

    3  Thank Tee1up316
    Response from Joe D, General Manager at Pier House Resort & SpaResponded August 17, 2017

    Thank you for choosing the Pier House Resort and Spa for your vacation getaway. I am glad you took the opportunity to stay at our Dockside suites. The rooms sit right on the Gulf and guest love watching the ships pass by all day. Our...More

    Reviewed 4 days ago

    Stayed here with my wife and another couple for 4 days. We stayed in a Junior Suite. The resort is excellent, well maintained and has a relaxed, laid back vibe. Every employee we encountered from the start of our visit to our last goodbye was...More

    Thank lgvillari
    Response from Joe D, General Manager at Pier House Resort & SpaResponded 3 days ago

    Thank you for choosing the Pier House Resort and Spa for your vacation getaway. I am glad you enjoyed many of our great amenities. My team prides itself on customer service and is ranked within the top 10%. Please share with your friends and I...More

    Reviewed 1 week ago via mobile

    An intimate oasis! Awesome location~accommodations are so amazing, we barely left the property! The staff goes above and beyond, so accommodating and friendly. Don’t miss breakfast at One Duval...the crab cake Benedict is delish, and your view is incredible.More

    Thank Sandra B
    Response from Joe D, General Manager at Pier House Resort & SpaResponded 1 week ago

    Sandra thank you for your survey and I am gald you enjoyed your time at the Pier House Resort and Spa. As you know we do not charge a resort fee and provide many great amenitites. We have some of the best food on the...More

    Reviewed 1 week ago

    Loved this Hotel! Excellent location, very friendly staff and clean spa-like rooms. Definitely stay here, you'll have no regrets. The hotels Pub was the perfect place to stop in for happy hour and return to at nights end. Great bartender! Beautiful water views!More

    Thank lauriepagillo
    Response from Joe D, General Manager at Pier House Resort & SpaResponded 1 week ago

    Thank you for choosing the Pier House Resort and Spa for your vacation getaway. I am glad you enjoyed your time at the resort. I hope you took advantage of our many great amenities during your time in Key West. Book soon as we fill...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Spa
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $304 - $664 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 On the Beach Hotel in Key West
    • #4 Spa Hotel in Key West
    • #4 Top resorts Hotel in Key West
    • #7 Luxury Hotel in Key West
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 142
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Booking.com, Travelocity, getaroom.com, Priceline, TripOnline SA, HotelsforEveryone, Cancelon and HotelQuickly so you can book your Pier House Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Florida Keys >
    • Key West
    • Also Known As
    • Pier House Hotel Key West ,
    • Pier Hotel Key West ,
    • Pier House Key West Florida ,
    • Pier Key West
    Add Photo Photos
    Traveler (1263)
    Room & Suite (431)
    Pool & Beach (227)
    Dining (84)
    Hotel & Grounds (705)
    Bathroom (43)
    Family and Play Areas (2)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 51 hotels in Key West
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    1.15 miles away
     
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    1,578 reviews
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    2,398 reviews
    .11 miles away
     
    Nearby Restaurants
    Mattheessen's
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    Bagatelle
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    Sunset Pier at Zero Duval Street
    1,088 reviews
    .07 miles away
    Two Friends Patio Restaurant
    2,489 reviews
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    Nearby Attractions
    Key West First Legal Rum Distillery
    227 reviews
    .11 miles away
    Memorial Sculpture Garden
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    Sunset Celebration
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    Ripley's Believe It Or Not
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    Ask a question
    Questions & Answers
    October 24, 2017|
    Answer
    Response from gtd2017 | Reviewed this property |
    You need to call the hotel to ask that question
    0
    Votes
    degub
    September 29, 2017|
    Answer
    Response from Joe D | Property representative |
    Thank you for reaching out. The Pier House Resort is open now. I look forward to seeing you soon. Joe
    0
    Votes
    Mike R
    September 28, 2017|
    AnswerShow all 2 answers
    Response from Chadd S | Reviewed this property |
    The latest updates I've heard are that the beach bar and spa are both open. I haven't seen an update for the Chart Room yet.
    1
    Vote
    Room Tips
    "Junior Spa Suites on the second floor in their own building are secluded and quiet"
    Read review
    "Water views are the best"
    Read review
    "Ocean View. If you just want a big room ask for the SPA building."
    Read review
    "Ocean rooms are the best and most expensive"
    Read review
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