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Pier House Resort & Spa

2,422 reviews
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Traveler (1264)
Room & Suite (432)
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Overview
  • Excellent66%
  • Very good22%
  • Average6%
  • Poor3%
  • Terrible3%
Travelers talk about
“beach bar”(191 reviews)
“private beach”(294 reviews)
“chart room bar”(72 reviews)
Free Wifi
Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Pier House Resort & Spa
Offers & Announcements: Save 12% Off
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,422)Write a Review
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Show reviews that mention
All reviewsbeach barprivate beachchart room barlanai roomdockside suitemallory squareend of duval streetturtle pondperfect locationgarden viewlarge balconybars and restaurantswatch the sunsetgreat resortocean keytrip to key westwalking distance to everything
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1 - 5 of 2,286 reviews
Reviewed yesterday

Having been to Key West before, I decided to try out a non-chain hotel on this trip and man...I was NOT disappointed. From the first employee of this amazing little gem we encountered to the last, it was clear that customer service was king here!...More

Thank iamlash03
Hotel's Favorite
Reviewed August 9, 2017 via mobile

Pier House met our expectations and more. From the bell hop to room service we felt welcome. It is an awesome location and the spa was a real treat. Kim is amazing and told us great places to go and see. We have friends heading...More

3  Thank Tee1up316
Response from Joe D, General Manager at Pier House Resort & SpaResponded August 17, 2017

Thank you for choosing the Pier House Resort and Spa for your vacation getaway. I am glad you took the opportunity to stay at our Dockside suites. The rooms sit right on the Gulf and guest love watching the ships pass by all day. Our...More

Reviewed 4 days ago

Most of the guests (like us) seemed to come from the North during the "Bomb Cyclone" in early January. And while Key West was slightly cooler than usual the location of the Pier House pool made our vacation just perfect. Sheltered from the breeze and...More

1  Thank UpstateNYTraveler_9
Reviewed 5 days ago

Loved the location, room, etc. But a situation at checkout could have been prevented at checkin when I questioned my perception of a potential problem with the reservation. (Issue was corrected the next day by the travel agent.) Made the minor irritations experienced during the...More

Thank KevinLeroux
Reviewed 1 week ago

We only went to the bar, and did not realize we were being treated to sunset on the pier. The way Key West is laid out, we did not find this gem until our 4th trip. Pricey, but the atmosphere was worth it.

Thank D H
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Beachfront
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Spa
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$336 - $582 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Key West
#3 Spa Hotel in Key West
#4 Top resorts Hotel in Key West
#6 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$336 - $582 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Key West
#3 Spa Hotel in Key West
#4 Top resorts Hotel in Key West
#6 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (1264)
Room & Suite (432)
Pool & Beach (227)
Dining (84)
Hotel & Grounds (705)
Bathroom (43)
Family and Play Areas (2)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
dshdsv
January 3, 2018|
AnswerShow all 2 answers
Response from KW_Cpl | Reviewed this property |
This is not all-inclusive and I know of no all inclusive hotels in key west. But it is my favorite place.
0
Votes
October 24, 2017|
Answer
Response from gtd2017 | Reviewed this property |
You need to call the hotel to ask that question
0
Votes
degub
September 29, 2017|
Answer
Response from Joe D | Property representative |
Thank you for reaching out. The Pier House Resort is open now. I look forward to seeing you soon. Joe
0
Votes
Room Tips
"We splurged on the Gulf View rooms and were glad we did."
Read review
"Spa rooms have to carry luggage up stairs to second floor but quiter than main building. All rooms inside are..."
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"We stayed in room 318. Room was a good size. The balcony is large enough for two people. The bed was..."
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"Corner with a view"
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