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Pier House Resort & Spa

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1 Duval St, Key West, FL 33040-6610
63 people are viewing this hotel
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Traveler (1700)
360
Panoramas (1)
Room & Suite (536)

About

#30 of 51 hotels in Key West
Location
Cleanliness
Service
Value
Travelers' Choice
Perhaps nothing is more "Key West" than the Pier House Resort and Spa -it's like no other. Elegant accommodations, lush gardens, a private beach, a selection of restaurants and bars, a full-service spa and a for real let-your-hair-down attitude all come together in a tropical escape that simply can't be duplicated.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Complimentary instant cofffee
Poolside bar
Boating
Diving
Snorkeling
Fishing
Free shuttle or taxi services
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Manicure
Massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Refrigerator
Flatscreen TV
On-demand movies
Room service
Safe
Iron
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English
2,975Reviews128Q+A100Room tips
Traveler rating
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Popular mentions
Lindsay D wrote a review Yesterday
1 contribution
Last Thanksgiving we went to Pier House and had an amazing lunch. There was a wonderful spread of all of your favorites, even food for the more particular! The staff was phenomenal. Very friendly and attentive to all of their customers needs. The food was top notch. This will definitely be a new family tradition for the holidays. If you haven't been to Pier House for their Thanksgiving Day feast, it is a definite must.
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Date of stay: November 2020
Rooms
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Joe M wrote a review Jan 25
Philadelphia, Pennsylvania8 contributions1 helpful vote
We stayed at the Pier House Jan 16th-23rd. We had a wonderful time. This was our first time staying here and our room was very clean and nicely decorated with a great rain shower and really comfy bed. Our porch was very relaxing for listening to the music coming from adjacent bars and restaurants and people watching. The staff was friendly and very accommodating and the grounds, gardens, pool & beach area were all top notch. We had breakfast twice at the restaurant which was very good! Awesome views and beautiful property close to all the action of Duval St and the waterfront area. We'll be back for sure.
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Date of stay: January 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Yvonne Jan, Guest Services / Front Office at Pier House Resort & Spa
Responded yesterday
Thank you Joe for taking the time to do a review on Tripadvisor. I am glad you enjoyed your stay at the Pier House and look forward to having you stay with us again soon.
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Noah M wrote a review Jan 23
6 contributions
+1
Came to the pier house with high hopes- highly rated, great location, and hefty price tag. The courtyard/pool and beach area is beautiful- but the pool area needs updating. Between the warped wood decking and the 80s-90s style coping around the whole thing; it just looks old. However, the landscaping is beautiful. The on-site restaurant looks nice- but there are so many other places around I didn’t eat there. The view from my balcony is nice- but there is no privacy. 7 other balconies/rooms are within spitting distance. The metal railings and yellowed awnings are run down. The lock on my door has three different types of screws...kind of holding it together. My door opens to an open air hallway. There is an exterior wall sconce next to my door- keeping a halo around my poorly hung door all night. Overall- this hotel has a seedy motel vibe with all the amenities you would expect from a first class resort in an excellent location. Picture 1- from where I sit on my balcony looking up. Picture 2- door halo Picture 3- security feature Picture 4- outside my front door Picture 5- the view
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Date of stay: January 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Joe Dantoni, General Manager at Pier House Resort & Spa
Responded 2 days ago
Thank you staying at the Pier House and I am glad you enjoyed your time at the resort. I am not aware of what you are referring to when you say the warped wood decking around the pool. There is no wood decking at any of the pools. Please call me as I would like to discuss your stay further. We just finished a renovation of all of the guest rooms and would like to see what you are referring to. I hope to hear from you. Regards, Joe
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John H wrote a review Jan 22
Cherry Hills Village, Colorado16 contributions4 helpful votes
I stay at the Pier House twice per year. The staff, rooms, bar, amenities, and restaurants are the best combination for any place to stay in Key West. During this last week's stay I especially appreciated the care provided by Marcel, Kristina, Roman, and Heather. The restaurant's chef produces some of the finest food in Key West.
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Date of stay: January 2021Trip type: Traveled on business
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Response from Yvonne Jan, Guest Services / Front Office at Pier House Resort & Spa
Responded 2 days ago
Thank you John for doing this review on Tripadvisor. We are so happy you enjoyed your stay and we look forward to seeing you again soon.
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Donald W wrote a review Jan 20
2 contributions1 helpful vote
Immaculate facility and attentive helpful staff. Beautifully appointed and landscaped. Pool attendant Marcel was kind, gracious and accommodating when the sun moved around. He made our stay one to remember! Can’t wait to return!
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Date of stay: January 2021Trip type: Traveled on business
1 Helpful vote
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Response from Yvonne Jan, Guest Services / Front Office at Pier House Resort & Spa
Responded 6 days ago
Thank you Donald for taking the time to do a review on Tripadvisor. We are so happy you enjoyed your stay and look forward to seeing you in the future.
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PRICE RANGE
$308 - $645 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pier house hotel key west, pier hotel key west, pier house key west florida, pier key west
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
142
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Frequently Asked Questions about Pier House Resort & Spa
Which popular attractions are close to Pier House Resort & Spa?
Nearby attractions include Mallory Square (0.1 miles), The Green Room (0.1 miles), and Tree House (0.1 miles).
What are some of the property amenities at Pier House Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pier House Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Pier House Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pier House Resort & Spa?
Yes, parking is available to guests.
What are some restaurants close to Pier House Resort & Spa?
Conveniently located restaurants include Fisherman's Cafe, Garbo's Grill, and Kermit's Key West Key Lime Shoppe.
Are there opportunities to exercise at Pier House Resort & Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Is Pier House Resort & Spa located near the city center?
Yes, it is 0.6 miles away from the center of Key West.
Are any cleaning services offered at Pier House Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pier House Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pier House Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.