We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsbeach barprivate beachchart room barlanai roomdockside suitemallory squareend of duval streetturtle pondperfect locationgarden viewlarge balconybars and restaurantswatch the sunsetgreat resortocean keytrip to key westwalking distance to everything
First time here. Loved the location and all the hotel amenities, including a small beach--five stars for that. A few fumbles, though. Our server for breakfast one morning seemed almost confused, and did nothing to help us meet an excursion departure time, though we advised...More
Pier House met our expectations and more. From the bell hop to room service we felt welcome. It is an awesome location and the spa was a real treat. Kim is amazing and told us great places to go and see. We have friends heading...More
4 Thank Tee1up316
Response from Joe D, General Manager at Pier House Resort & SpaResponded August 17, 2017
Thank you for choosing the Pier House Resort and Spa for your vacation getaway. I am glad you took the opportunity to stay at our Dockside suites. The rooms sit right on the Gulf and guest love watching the ships pass by all day. Our...More
Upon arrival, the hotel and service did not disappoint. Reception staff were friendly, accommodating and I felt very welcome instantly. The facilities are fantastic and I thought that I would try a treatment at the spa as I was so impressed ..... alas I was...More
2 Thank Helen M
Response from Joe D, General Manager at Pier House Resort & SpaResponded 4 days ago
Helen please accept my sincere apologies on your spa experience. This is very unusual and I would like to speak to you furhter about your visit to my spa. I look forward to your call.
Is it the perfect location? Is it the staff with the most smiles and desire to make every day great? Is it the cute little private beach where the happiest servers keep you hydrated? Is it that the rooms are well maintained and have such...More
Second stay at pier house and it was just at great as the first time. Fast and friendly check in. Very clean room with nice balcony. Love the pool and beach. Fun bars and great restaurant. Best location, within short walking distance of Mallory square...More