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Pier House Resort & Spa

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Traveler (1303)
Room & Suite (476)
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Overview
  • Excellent66%
  • Very good22%
  • Average6%
  • Poor3%
  • Terrible3%
Travelers talk about
“beach bar”(190 reviews)
“private beach”(292 reviews)
“chart room”(109 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Pier House Resort & Spa
Offers & Announcements: Save 12% Off
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Offers from Pier House Resort & Spa
Offers & Announcements: Save 12% Off
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Rooms
Jun 10Jun 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,507)
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2,367 results
Traveler rating
1,538
521
151
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1,538
521
151
79
78
Show reviews that mention
All reviewsbeach barprivate beachchart roomlanai roomdockside suitemallory squareend of duval streetturtle pondperfect locationgarden viewlarge balconybars and restaurantswatch the sunsetgreat resorttrip to key westwalking distance to everythingfree shuttle
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1 - 5 of 2,367 reviews
Reviewed 5 days ago via mobile

Absolutely beautiful everywhere. Great drinks. The water is perfect. Prime location. Wonderful staff. Perfection for a wedding. I’m looking forward to going back when I can! I’ll have insanely beautiful memories that will last forever.More

Thank amandaluecht
Response from Joe D, General Manager at Pier House Resort & SpaResponded 2 days ago

Amanda thank you for sharing your great experience on Trip Advisor and I am glad you enjoyed your stay. As you mentioned, Pier House has best location in Key West, with the proximity to everything, beach and top service. Please share with your friends and...More

Hotel's Favorite
Reviewed August 9, 2017 via mobile

Pier House met our expectations and more. From the bell hop to room service we felt welcome. It is an awesome location and the spa was a real treat. Kim is amazing and told us great places to go and see. We have friends heading...More

5  Thank Tee1up316
Response from Joe D, General Manager at Pier House Resort & SpaResponded August 17, 2017

Thank you for choosing the Pier House Resort and Spa for your vacation getaway. I am glad you took the opportunity to stay at our Dockside suites. The rooms sit right on the Gulf and guest love watching the ships pass by all day. Our...More

Reviewed 1 week ago

This was our third stay at Pier House in an oceanview room. Such a lovely view and so relaxing sitting out on the balcony with morning coffee and wine at sunset. Saw a stingray swimming along right in front of our room. Lots of fish...More

Thank bobunny50
Response from Joe D, General Manager at Pier House Resort & SpaResponded 5 days ago

Thank you for making the Pier House your preferred resort in Key West. I am glad you enjoyed your time at the resort and took advantage of our great rooms on the ocean. Please share with your friends and I look forward to meeting you...More

Reviewed 1 week ago via mobile

Came down for songwriters, Pier house has a nice kickoff event, everything was spectacular! The hotel has a great beach, good food and a tropical atmosphere. We will definately be back! Special shout out to Kirsten for taking care of us!

1  Thank KeyWest239fs
Response from Joe D, General Manager at Pier House Resort & SpaResponded 1 week ago

Thank you for choosing the Pier House to come and see the kickoff for Song Writers. It is a great event and I am glad you enjoyed your time. Please share with your friends and I hope to see you before next May. Regards, joe

Reviewed 1 week ago

The location of this hotel is perfect. Check in was uneventful, although I expected a little bit of a welcome. It was very rote. The Dockside Suite was what made our first visit to Key West memorable. Both nights we were mesmerized watching the cat...More

Thank travelannie2018
Response from Joe D, General Manager at Pier House Resort & SpaResponded 5 days ago

Thank you for choosing the Pier House Resort and Spa for your vacation getaway. I am glad you enjoyed the Dockside rooms as they have some of the best views on the resort. My apologies about the room service menu as we do provide an...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Beachfront
Room Service
Restaurant
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$331 - $565 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Key West
#5 Top resorts Hotel in Key West
#6 Spa Hotel in Key West
#8 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$331 - $565 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Key West
#5 Top resorts Hotel in Key West
#6 Spa Hotel in Key West
#8 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (1303)
Room & Suite (476)
Pool & Beach (227)
Dining (83)
Amenities (12)
Family and Play Areas (2)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
vwnotabug
May 17, 2018|
Answer
Response from Joe D | Property representative |
No, four of the units are corner units and two are inside units.
1
Vote
garyl820
February 11, 2018|
Answer
Response from Brian M | Reviewed this property |
Nope. but I've never seen it full anyway. Great service there all day. Key West really doesn't have much for beaches.
2
Votes
Room Tips
"Dockside Suite expensive but views are priceless"
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"If you are not water view, try to get by the pool."
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"Stay away from the pool areas for a room"
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"ocean view rooms are the best"
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