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#6 of 53 hotels in Key West
Location
4.8
Cleanliness
4.9
Service
4.9
Value
4.5
2022 Travelers' Choice Best of the Best
A brand new, all adult, luxury all suites hotel featuring 22 one-bedroom king bedded suites, with 11 individual plunge pools, a rooftop swimming pool and bar for all its guests, fitness center, 24 hour concierge services, and a beautiful secluded courtyard with water feature, fire pit and plush tropical landscaping.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Business Center with Internet Access
Adults only
Parking garage
Wifi
Pool / beach towels
Rooftop pool
Adult pool
Outdoor pool
Heated pool
Private pool
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Poolside bar
Rooftop bar
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Safe
Sofa
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Trendy
Languages Spoken
English, Spanish
Location
97Great for walkers
Grade: 97 out of 100
45Restaurantswithin 0.3 miles
34Attractionswithin 0.3 miles
Contact
1212 Simonton St, Key West, FL 33040-3159
Getting there
Rental CarsSee rental cars from $34/day
Nearby restaurants
Seaside Cafe at the Mansion
1,645 reviews4 minBar
Key West Cuban Coffee shop
259 reviews5 minLatin
The Lobster Shack Key West
616 reviews2 minSeafood
La Grignote
956 reviews2 minFrench
See all nearby restaurantsNearby attractions
Key West Butterfly and Nature Conservatory
12,857 reviews3 minNature & Wildlife Areas
Alan S. Maltz Gallery
271 reviews3 minArt Galleries
Tipsy Rooster Liquor Store & Bar
233 reviews2 minBars & Clubs
Saint Mary Star of the Sea
991 reviews6 minChurches & Cathedrals
See all nearby attractions978Reviews49Q+A100Room tips
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What a hidden gem! Rooms are very high end. Each room has a private balcony or splash pool. We have only stayed in the 2nd floor rooms with private balcony. The court yard has very lush tropical landscaping, providing a great private feeling on the balcony. With that said, the rooftop pool and pool bar are awesome. Every visit we meet great people and have awesome service.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jim Heineman, Owner at H2O Suites Hotel
Responded 5 days ago
Dear Scott C, Thank you so much for taking the time to write this Awesome review of our hotel. I was so pleased that your stay with us was so enjoyable and thanks for you feedback. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
What a gorgeous property, in every respect. The room/suite was large, well maintained, beautifully decorated and immaculate. The bathroom was luxurious with a great shower and water pressure. Heavenly! Our little plunge pool was also clean, heated and inviting although it is important to note that the room pools are semi-private as far as people being able to see you. Housekeeping was spot on and every request for towels or room items was immediately taken care of. The manager and personnel at the front desk were always friendly, helpful with recommendations and suggestions. The roof pool area is a joy, only made better by Hamzi; bartender extraordinaire. Fun, very social and again a fountain of information about every thing Key West. There are happy hours daily at the main pool. Free fruit and infused water in the lobby. This property is easy walking distance to Duval St but is quiet and out of the tourist fray. Uber is there in minutes so no worries in getting around. They have bikes and scooters for rent at the hotel and there are locations near to rent golf carts if you want. Our only wish would be that they had a restaurant onsite. They do leave you wonderful muffins for breakfast and the rooms have Keurig coffee makers and refrigerators. They still have that old hotel luxury standard of “turndown” service at night with chocolate squares left on your nightstands. This is an adults only property and perfect for a special occasion splurge stay like a honeymoon or anniversary. I love small hotels that wrap you in luxury and this fit that description. We’ll be going back. If you like Italian food then don’t miss the charming Abbondanza restaurant next door.…
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: Ubers always within a few minutes. Lots of restaurants within blocks: Duffy’s for the Prime Rib.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from James Heineman, Owner at H2O Suites Hotel
Responded 4 weeks ago
Dear LuckyEnOugh, Thank you so much for taking the time to write this Gorgeous review of our hotel. I was so pleased that your stay with us was so enjoyable and thanks for you feedback. Hamza is just one of the many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
impossible to sleep without ears plugs. they said that the problem is that the water level in the private pool went down and pumps start pumping all night. The other night it was like knocking above all the time. The other aspects in the hotel very good. Room size,amnities.pool reception,parking,location ,room size
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jim Heineman, Owner at H2O Suites Hotel
Responded 1 week ago
Dear Drea188, Thank you for taking the time to leave this review and your feedback on your recent stay with us. I am sorry that your stay was not as you expected with the noise from our pool pumps. We look forward to hosting your next visit to Key West. All the best, Jim Heineman VP Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 5 days to celebrate a significant birthday! The hotel is in a great location just 1 street off Duval St but at the quieter end which we appreciated. All the staff were very friendly, the room was clean & really well equipped with a fridge & freezer drawer. Pool area was immaculate & plenty of loungers/seats - Hamzi the bar manager was great & looked after us providing drinks & info on the best places to go in Key West. We preferred the upstairs suites which gave more privacy , however the plunge pool suites on the ground floor looked very inviting too! Paid parking is available on site & over the road if needed. We really appreciated the nice touches from staff/management on my birthday with balloons & fizz waiting for us in our room . Definitely a memorable stay & we look forward to returning! …
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jim Heineman, Owner at H2O Suites Hotel
Responded 1 week ago
Dear davidcY4594KT, Thank you so much for taking the time to write this Five Star review of our hotel. I was so pleased that your stay with us was so enjoyable and thanks for you feedback. Hamzi is just one of the many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After staying at the four seasons prior to this, a high bar was set. So glad we stayed here. Staff and service was incredible, drinks were strong and inexpensive and the rooms were superb. We had a standard second floor suite and it was very nice. The pool was heated and very warm. Almost too warm but they said they were preheating it since it was dropping to the low 60’s the next few days. Would definitely stay here again.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jim Heineman, Owner at H2O Suites Hotel
Responded 1 week ago
Dear Travis S, Thank you so much for taking the time to write this Five Star review of our hotel. I was so pleased that your stay with us was so enjoyable and thanks for you feedback. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a fantastic place to stay! Location is great, walking distance to about everything you would want to do. Hamzi at the pool bar is a gem! Be sure to try his Bloody Mary's (complimentary from 11-1). We had a blast and would definitely come back.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jim Heineman, Owner at H2O Suites Hotel
Responded 2 weeks ago
Dear CinciMel, Thank you so much for taking the time to write this Fantastic review of our hotel. I was so pleased that your stay with us was so enjoyable and thanks for you feedback. Congrats on your recent marriage! Hamza is just one of the many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I cannot say enough about this hotel. It is tucked away in a quieter part of Key West. The rooms were so quiet. The balcony was wonderful to sit out on. Parking on site was a plus for the golf cart we rented. My favorite part was sitting at the pool after dark talking with my friends with a bottle of wine from the room. Front desk staff were so friendly and helpful. So were the pool employees. There were a couple nice restaurants within a block or so for total convenience. Would go back here in a heartbeat.
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jim Heineman, Owner at H2O Suites Hotel
Responded 2 weeks ago
Dear Vacation97373, Thank you so much for taking the time to write this Incredible review of our hotel. I was so pleased that your stay with us was so enjoyable and thanks for you feedback. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The physical facilities were first rate and the concierge staff was excellent!!!! Housekeeping was very unobtrusive and very efficient. H2O is also located in a great neighborhood with excellent restaurants for coffee and breakfast.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from James Heineman, Owner at H2O Suites Hotel
Responded 3 weeks ago
Dear goingskenneth919, Thank you so much for taking the time to write this Wonderful review of our hotel. I was so pleased that your stay with us was so enjoyable and thanks for you feedback. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here over peak period between Xmas and NYE, so expected to spend a lot (over $1300/night). For that price- which some of the highest class hotels in the world charge- I think this hotel needs to give more. Below is what is good and not so good. What’s good: - Rooms were excellent. Large, clean, nice amenities. Plunge pool was amazing and very warm. - Housekeeping came early each day and did a great job. - Location is good, off Duval street but close to many restaurants. Keep in mind location is good but not great, because it’s not near the ocean. - Rooftop pool is large and also heated. - Pool attendants were on their game and efficient. What’s not so good: - Lobby looks like something out of a Motel 6. When we showed up 2 girls behind the desk. Neither rose from their seats and I had to stand on tippy toes to look down on them. For $1500 a night can’t they at least rise? THIS is where it’s clear there is a lack of hospitality training by the owners. Charge four season prices at least semi- train your staff. I’ve gotten more professional checkin from a courtyard by Marriott. - It’s a boutique hotel but there is no service. No one to help with bags, no restaurant, not room service, no nothing. I knew this going in but one has to wonder (again) how they charge that price w/o making it up with some other benefit. - There is no view from the rooms. Ground floor with pools look at a fence, upstairs room a courtyard. No ocean views, nothing. - The pool plays 80’s club music..LOUD. It’s the same 10 songs on repeat over and over. Not very peaceful to relax and read a book with speakers blaring in your ear. There also aren’t enough lounge chairs for the # of rooms. They have a lot of sitting chairs around the pool which is odd. - For a boutique hotel charging insane prices, nothing is free. A coke by the pool…$3. A Pellegrino water…$3. Can’t they even throw in drinks for free? - You can smoke outside your room. Each room given an ashtray. So for the prices, you have to smell smoke. - You can hear the neighbors having discussions via the vents in the room. I’ve stayed at B & B’s on expensive islands like Martha Vineyards that charge a fraction of this and at least you get breakfast. The owners must be making money left and right by charging so much but not offering anything. Frankly, Key West has a dearth of quality and upscale hotel which is why we picked this thinking it would be an entry into it. But really what we got was a really nice room with a pool with no view. I likely could have rented a whole house for this amount.…
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from James Heineman, Owner at H2O Suites Hotel
Responded 4 weeks ago
Dear BostonGirl02118, Thank you so much for taking the time to write this Nice review of our hotel. I was so pleased that your stay with us was so enjoyable and thanks for you feedback. I am sorry that the prices we charge and the amenities we provide did not meet your expectations. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. All the best, Jim Heineman VP Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent more than we typically do for a vacation hotel, but the experience was worth the additional cost. Service was very attentive. Room and property was very clean and well-maintained. Front desk staff and pool bartenders were very friendly and helpful. Would definitely stay here again if we return to Key West.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from James Heineman, Owner at H2O Suites Hotel
Responded Dec 23, 2022
Dear Larry B, Thank you so much for taking the time to write this Five Star review of our hotel. I was so pleased that your stay with us was so enjoyable and thanks for you feedback. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$616 - $969 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
22
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Frequently Asked Questions about H2O Suites Hotel
Which popular attractions are close to H2O Suites Hotel?
Nearby attractions include Key West Butterfly and Nature Conservatory (0.1 miles), Alan S. Maltz Gallery (0.1 miles), and Tipsy Rooster Liquor Store & Bar (0.08 miles).
What are some of the property amenities at H2O Suites Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at H2O Suites Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at H2O Suites Hotel?
Guests can enjoy a rooftop bar, a lounge, and a poolside bar during their stay.
Is parking available at H2O Suites Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to H2O Suites Hotel?
Conveniently located restaurants include Seaside Cafe at the Mansion, Key West Cuban Coffee shop, and The Lobster Shack Key West.
Are there opportunities to exercise at H2O Suites Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Is H2O Suites Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Key West.
Are any cleaning services offered at H2O Suites Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at H2O Suites Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to H2O Suites Hotel?
Many travelers enjoy visiting Curry Mansion Inn (0.8 miles), Harry S. Truman Little White House (0.8 miles), and Key West Garden Club (0.7 miles).