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Room & Suite (196)
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What is Travelers’ Choice Best of the Best?
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About
#7 of 53 hotels in Key West
Location
4.8
Cleanliness
4.9
Service
4.9
Value
4.5
2022 Travelers' Choice Best of the Best
A brand new, all adult, luxury all suites hotel featuring 22 one-bedroom king bedded suites, with 11 individual plunge pools, a rooftop swimming pool and bar for all its guests, fitness center, 24 hour concierge services, and a beautiful secluded courtyard with water feature, fire pit and plush tropical landscaping.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Adults only
Rooftop terrace
Parking garage
Wifi
Pool / beach towels
Rooftop pool
Adult pool
Outdoor pool
Heated pool
Private pool
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Poolside bar
Rooftop bar
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Safe
Sofa
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Trendy
Languages Spoken
English, Spanish
Hotel links
Location
Full view
97Great for walkers
Grade: 97 out of 100
45Restaurantswithin 0.3 miles
34Attractionswithin 0.3 miles
Contact
1212 Simonton St, Key West, FL 33040-3159
Getting there
Rental CarsSee rental cars from $34/day
Nearby restaurants
Seaside Cafe at the Mansion
1,627 reviews4 minBar
Key West Cuban Coffee shop
251 reviews5 minLatin
La Grignote
950 reviews2 minFrench
The Lobster Shack Key West
609 reviews2 minSeafood
See all nearby restaurantsNearby attractions
Key West Butterfly and Nature Conservatory
12,815 reviews3 minNature & Wildlife Areas
Alan S. Maltz Gallery
266 reviews3 minArt Galleries
Tipsy Rooster Liquor Store & Bar
225 reviews2 minBars & Clubs
Saint Mary Star of the Sea
990 reviews6 minChurches & Cathedrals
See all nearby attractions959Reviews49Q+A100Room tips
Reviews
Traveler rating
- 893
- 42
- 13
- 2
- 9
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Most Recent
This hotel puts the guests first; what fantastic service! The rooms and common areas are super well maintained, and the swimming pool on the roof is quiet and has delicious (primarily free) drinks. A hotel that gives real value for money!
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from James Heineman, Owner at H2O Suites Hotel
Responded yesterday
Dear Bgiele, Thank you so much for taking the time to write this Amazing review of our hotel. I was so pleased that your stay with us was so enjoyable and thanks for you feedback. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
We stayed for 2 nights in Key West, and really enjoyed our stay at H2O. The front desk was extremely helpful and took care of every need we had. The room was wonderful, make sure you get a private pool suite- It is worth the price! Nothing more relaxing than waking up and walking 5 steps to your own private, heated pool. Great location, just steps to the beach and a short walk to the action on Duval. We will be back!
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Date of stay: January 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Jim Heineman, Owner at H2O Suites Hotel
Responded Jan 11, 2021
Dear alexIJ9906KU, Thank you so much for taking the time to write this Five Star review of our hotel. I was so pleased that your stay with us was so enjoyable. We appreciate your feedback. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
H20 is our favorite hotel in Key West. We love the roof top pool and that this hotel is for adults only. We meet very nice people up at the pool and there is always good conversation. We also like going for a drink at the Tipsy Rooster and coming back to the fire pit for a night cap.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from James Heineman, Owner at H2O Suites Hotel
Responded 3 days ago
Dear gar-phyl, Thank you so much for taking the time to write this Five Star review of our hotel. I was so pleased that your stay with us was so enjoyable and thanks for you feedback. We love our returning guests! We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I love H20 suites, its the only place i stay every time i go to Key West! Beautiful, spacious rooms! From check in to check out is great! Pool area is amazing on the roof and the bartender Hamze is amazing! There is a little bar down the street called the tipsy rooster where locals and visitors go to have fun! All around amazing trip thanks to H20!!
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from James Heineman, Owner at H2O Suites Hotel
Responded 1 week ago
Dear Nina G, Thank you so much for taking the time to write this Beautiful review of our hotel. I was so pleased that your stay with us was so enjoyable and thanks for you feedback. We love our returning guests! We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went to Key West to celebrate our 50th anniversary. It was a very good decision. This is a very small, adults only hotel. The rooms surround a beautiful interior garden with several water features. Every room faces the garden. The rooms are immaculate, the decorating is modern and lovely, the bath is roomy with double sinks and a separate makeup counter. Parking is off the street, under the second floor. There is a pool on the roof, it is a fairly shallow soaking pool and kept very warm. The staff is very helpful. Would definitely tell go back again..
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from James Heineman, Owner at H2O Suites Hotel
Responded 2 weeks ago
Dear Cas1062, Thank you so much for taking the time to write this Wonderful review of our hotel. I was so pleased that your stay with us was so enjoyable and thanks for you feedback. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First time to the area and we chose a great place to stay. Our private, enclosed yard off the room was nice and the plunge pool was clean and warm. Couch and table area inside, 2 large screen TV’s. Nicely stocked Refrigerator and bar/coffee.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from James Heineman, Owner at H2O Suites Hotel
Responded 2 weeks ago
Dear vcurti518735, Thank you so much for taking the time to write this Beautiful review of our hotel. I was so pleased that your stay with us was so enjoyable and thanks for you feedback. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is one of the best hotel experiences I’ve had. I have stayed at many luxury hotels and H2O ranks with the best of them. Our room was amazing. The turn down service was greatly appreciated. Housekeeping was available when needed, loved the fact that an ice machine was available in the room. What can I say about the plunge pool other than it is a game changer! I highly recommend this property for fun relaxed travel.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from James Heineman, Owner at H2O Suites Hotel
Responded 2 weeks ago
Dear dlef62, Thank you so much for taking the time to write this Amazing review of our hotel. I was so pleased that your stay with us was so enjoyable and thanks for you feedback. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ultra modern suites just off Duval St in centre of Key West, at the quiet end of the street but close enough to the action to walk everywhere. Very stylish suite with separate lounge, bedroom, bathroom and with private plunge pool outside the rear of the suite. Pretty perfect actually. Would highly recommend for romantic couple visit.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from James Heineman, Owner at H2O Suites Hotel
Responded 2 weeks ago
Dear paulcU7057ZW, Thank you so much for taking the time to write this Perfect review of our hotel. I was so pleased that your stay with us was so enjoyable and thanks for you feedback. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just returned from a 3-night stay at H20 as part of our honeymoon trip to the Keys. H20 did not disappoint! From the moment we arrived until we checked out, the staff was just as pleasant as can be! Our room was clean and gorgeous, just as the pictures show. The room is equipped with 2 drawers - one for fridge and another freezer with an icemaker that worked fine - you simply need to activate it. They don't have it running in between guests so you're not using ice possibly touched by previous guests, which to me w makes sense! There is also an ice machine on the 2nd floor. The pool area is wonderful and as others have mentioned H is the best! He was super friendly and welcoming. He heard us talking about Cuban coffee and recommended Ana's, which did not disappoint. Highly recommend H20!…
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from James Heineman, Owner at H2O Suites Hotel
Responded 2 weeks ago
Dear 94tigergirl, Thank you so much for taking the time to write this Amazing review of our hotel. I was so pleased that your stay with us was so enjoyable and thanks for you feedback. Hamza is just one of the many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was very nice - well decorated, clean, modern. The pool area is gorgeous. We liked touches like free beer/ wine/nuts at the pool during happy hours (which is most of the day) Housekeeping was very slow. We would leave in the morning, come back hours later and the room was not cleaned yet. Then we'd leave again and be gone all afternoon, come back and it STILL isn't clean. Not until we get back from dinner in the evening was the room clean. Room cleaning and turndown should not occur at the same time! I went to get ice and the ice maker was broken and the staff were very weird about it. Eventually they went across the street and got some ice but first made me feel very awkward by complaining for 20 minutes about their own personal health problems and bad things going on in their lives. Like.. I am sorry but I just want some ice, dude. Front Desk attendants have a very bored and unwelcoming demeanor. They don't smile or even bother to stand up to talk to you so that you can see them over the high front desk. The pool attendant, H, is far and away the best worker at this property. He understands guest service - he is genuinely friendly and so pleasant to chat with. He constantly refreshes towels, adjusts umberallas, asks people if they need additional drinks or snacks, offers cool washcloths, sparkling conversation and good tips. All of the other workers we dealt with were not up to standard for a place that is trying to be one of the fanciest boutique hotels in Key West. We paid over $900 a night (during Fantasy Fest) and it just wasn't worth the price.! …
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from James Heineman, Owner at H2O Suites Hotel
Responded 3 weeks ago
Dear RoCoAdventures, Thank you for taking the time to leave this review of our hotel. I am sorry that you felt our Housekeeping cleaning hours were not acceptable to you as we always try to work around when a Do Not Disturb sign is on your guest room door. I had a chance to speak with our front desk team members about your encounters with them and they tell a sightly different story about your questions about there race and reasons for being in Key West. We appreciate all feedback to make our operations better for all our guest. Jim Heineman VP Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$489 - $1,004 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
22
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Frequently Asked Questions about H2O Suites Hotel
Which popular attractions are close to H2O Suites Hotel?
Nearby attractions include Key West Butterfly and Nature Conservatory (0.1 miles), Tipsy Rooster Liquor Store & Bar (0.08 miles), and Alan S. Maltz Gallery (0.1 miles).
What are some of the property amenities at H2O Suites Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at H2O Suites Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at H2O Suites Hotel?
Guests can enjoy a rooftop bar, a lounge, and a poolside bar during their stay.
Is parking available at H2O Suites Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to H2O Suites Hotel?
Conveniently located restaurants include Seaside Cafe at the Mansion, Key West Cuban Coffee shop, and La Grignote.
Are there opportunities to exercise at H2O Suites Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Is H2O Suites Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Key West.
Are any cleaning services offered at H2O Suites Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at H2O Suites Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to H2O Suites Hotel?
Many travelers enjoy visiting Curry Mansion Inn (0.8 miles), Harry S. Truman Little White House (0.8 miles), and Key West Garden Club (0.7 miles).