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Playa Largo Resort & Spa, Autograph Collection

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97450 Overseas Hwy, Key Largo, FL 33037-2209
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Room & Suite (116)
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Certificate of Excellence

About

Location
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Service
Value
Certificate of Excellence
Contemporary menu of artistically inspired American Classics, using the freshest and finest ingredients with dramatic & theatrical flair. Take in gallery exhibitions, the hotel’s Working Artist’s Studio and a view of Sarasota’s Art District.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Canoeing
Tennis court
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Facial treatments
Full body massage
Massage
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Ocean View
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1,461Reviews67Q+A100Room tips
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Stayed here for two nights on our way from Key West to Miami. Our room wasn't ready when we arrived but we were given a welcome cocktail, band to show we could use the facilities and 20% of spa and bars. A short time later our room was ready and we were called. Amazing corner suite, but was a little dirty and we needed to request a deeper clean due to dirt on floor and hair in shower. Second day room a lot cleaner, two weddings were using the hotel and a cocktail evening was held right in front of our veranda which was a bit of a let down, the hotel should make sure they keep the wedding separate - especially as we woke the following morning to find an empty glass on our veranda table! Apart from this don't let this put you off it was an amazing hotel - the negatives are only a result of the high standard of the hotel, one of the best we have ever stayed in. Our suite was massive and had great facilities including the ability to watch netflix on the TV. I would not hesitate to stay here again. Breakfast in the main restaurant was relaxed and of good quality as were the bar services. We really enjoyed the sunset event on the first night, it wasn't so good on the second night because of the weddings. The bar staff and all staff including room service (which is the best we have ever had) are exceptional.
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Response from SamanthaS003, Guest Experience Specialist at Playa Largo Resort & Spa, Autograph Collection
Responded 2 days ago
Hello ade99; Thank you so much for the high rating and for taking the time to share your experience at Playa Largo Resort & Spa!! We are grateful for the opportunities you mentioned and are delighted you noticed the little extras we have in place for you and that our Eventide Celebration was a highlight during your stay. We appreciate team was able to deliver improved service to your suite. Come visit again, we can't wait! S. Sanchez, Guest Experience Specialist
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Came here for a wedding, it was beautiful! Food was great and the service was even better ! This is def the place to have a wedding in the keys!! Relaxing by the pool a Armando Jordan and paisley were amazing ! Best services there !
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Response from SamanthaS003, Guest Experience Specialist at Playa Largo Resort & Spa, Autograph Collection
Responded 2 days ago
Stephsheer; We are thrilled that you found Playa Largo Resort and Spa THE place to celebrate and that Armando, Jordan and Paisley delivered amazing service! Come visit again soon! S Sanchez, Guest Experience Specialist
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I’ve read several 5 star reviews here and was a big reason why we decided to stay here. A lot of good things to say, but a five star review wasn’t our experience unfortunately. First the good. The property is immaculate, facilities are beautiful including the rooms with very nice washrooms. The staff are all very friendly and helpful. Valet staff are all top notch. Greeted very well with a pineapple mojito and a very nice check in experience. Excellent pool and beach area. We couldn’t help but feel a sense of disorganization at each of the restaurants. Visibly flustered (yet friendly) hostesses at Sol on our first night. Trouble getting our table at our reserved time, and we’re immediately told the kitchen was backed up 20-30 minutes. It really didn’t look unusually busy, but time wise, they underpromised and over delivered. Breakfast the following morning was a gong show waiting for a table with quite a few upset patrons. Decided on the buffet which was cold. Unfortunately I missed the omelette station on the other side of the restaurant after I plated some lukewarm scrambled eggs. Food for lunch was quite good at the pool bar, but took 10 minutes to be acknowledged at our table, so much so that a manager came to take our order. Other than a couple of pool snacks we had the rest of our meals offsite. Adding to this is the resorts mandatory 18% gratuity. I always tip generously but it sours the experience when it’s an obligation. Lastly was our spa experience. My wife and I both had massages on our second day which we were both looking forward to given the time we spent in the car the previous few days. The massages themselves were spectacular and provided the relief and relaxation we had hoped for. I decided I was going to have a steam before heading back to the room. My wife was going to head straight back and agreed she would sign for the services/tip on her way out. After my steam and while getting dressed I saw a text from my wife that she was still out front dealing with a problem. I hurried out and was told their system was showing we had checked out of our room. We hadn’t and still had two nights remaining. My wife had already been there for 15 minutes, embarrassed as this had all taken place with other customers checking in. Any de-stress from her massage experience was long gone. Finally I suggested we’d go back to our room and they can call us with any resolution. I went to the front desk instead to find out what the problem might be. After going back into the back room for several minutes twice it was suggested that there was likely a system problem at the spa, that everything looked fine on her end and she would post the charge. She then stated she would follow up with the spa manager. I had asked that when she did that to have them call me as well as I didn’t feel the explanation made sense or was satisfactory. That call or any other follow up or apology never came. My overall impression on the staff were that while friendly, they didn’t feel empowered to make decisions to handle difficult situations. Hence it appears to be more of a management issue.
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Response from SamanthaS003, Guest Experience Specialist at Playa Largo Resort & Spa, Autograph Collection
Responded 6 days ago
Hello CanadaMarkD; Thank you for taking the time to rate and share your experience at Playa Largo Resort & Spa. We take the opportunities you mention to heart; as you had expressed, many reviews express experiences that you should have enjoyed as well and for that we apologize as our goal is for all of our guests to have an outstanding visit. The opportunities you've mentioned are well received and are being addressed with each team to ensure that if you choose to visit again, we can deliver an experience exactly like nowhere else! S. Sanchez, Guest Experience Specialist
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My wife and I stayed at the property for three nights. We flew into Miami, rented a car and headed South. If you rent a car, make sure you get the toll option, b/c the only way down to Key largo is on the turnpike a toll road. Stopping on the way down at a supermarket and grabbing a case of water and some wine/beer spirits is also recommended. We got to the resort around 5pm just in time for Evintide a celebration of the sunset. Pretty cool seeing the fires and people having fun. The resort is one of the nicer grounds you can see, the pool was spacious and clean and you can stay on the bay gulf front "beach" and go in the water. The fish jump all around. You can go to the activity desk and get a free pole and bait, and fish too, catch and release. You can't miss, the fish have a way of stealing bait, but you catch your fair share. We sat by the fire each night and met some good people. Thankfully we had our beverages b/c there were no bars open outside after 8. I was looking to relax and it wasn't a big deal to me, but if you are looking for night life at this resort, it is nonexistent. No bands, no dj, no tiki bars at night, just the gas fires on the beach. Sol restaurant was ok, I didn't think the food as a whole was good anywhere I went. Bring your wallet.
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Response from SamanthaS003, Guest Experience Specialist at Playa Largo Resort & Spa, Autograph Collection
Responded 1 week ago
Good morning ajbb_12; Thank you for taking time to rate and review Playa Largo Resort & Spa. We are delighted that our Eventide celebration was a highlight during your stay and that the fire pits provided a place to relax and meet new people... We certainly hope to see you again soon! S. Sanchez, Guest Experience Specialist
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Our 3rd trip to this fantastic property From check-in to check out and in between, every person was superb. Joanne the conceirge was so delightful and full of knowledge. Michel and all the valets could not be more helpful,. claudia the front desk manager, Greta and all the other women and men were so wonderful as well. the pool,beach,hammocks were so relaxing Rent a car and drive a bit further down the keys our favorite place for dinner was Lazy Lobster for a good local place go to sharkys very good and casual , We never went anywhere where casual was the norm if you go, to really relax, you wont be disapointed
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Response from SamanthaS003, Guest Experience Specialist at Playa Largo Resort & Spa, Autograph Collection
Responded 1 week ago
Hello latkins593; We are SO happy you enjoyed your third visit and that Joan, Michel, Greta and the rest of the team made a lasting impression, we will be sure to share your remarks and we're excitedly looking forward to your next visit! S. Sanchez, Guest Experience Specialist
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PRICE RANGE
$326 - $847 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaFlorida KeysKey Largo
NUMBER OF ROOMS
177
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Frequently Asked Questions about Playa Largo Resort & Spa, Autograph Collection
Which popular attractions are close to Playa Largo Resort & Spa, Autograph Collection?
Nearby attractions include Kingdom Escape Games (2.9 miles), Dolphins Plus Marine Mammal Responder (1.6 miles), and Island Dolphin Care (1.6 miles).
What are some of the property amenities at Playa Largo Resort & Spa, Autograph Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Playa Largo Resort & Spa, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Playa Largo Resort & Spa, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Playa Largo Resort & Spa, Autograph Collection?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Playa Largo Resort & Spa, Autograph Collection?
Conveniently located restaurants include Alfredo's Cookhouse, Key Largo Fisheries Backyard Cafe, and Hobo's Cafe.
Are there opportunities to exercise at Playa Largo Resort & Spa, Autograph Collection?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Playa Largo Resort & Spa, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Playa Largo Resort & Spa, Autograph Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Playa Largo Resort & Spa, Autograph Collection have any great views?
Yes, guests often enjoy the harbor view available here.
Is Playa Largo Resort & Spa, Autograph Collection accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.