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Stayed here for one night while visiting friends on Key Biscayne. Had a one room loft on the third floor.
Check in was very excellent. Arrived at 11:00am and our room was already available to us. Included with the room was fresh breakfast delivered to...More
Response from MikeA_Guest_Services, Guest Services at Coral Reef Key Biscayne SuitesResponded 1 week ago
Thank you Vader for the feedback. We appreciate the nice rating and are happy that, overall, you enjoyed your stay and that we have met your expectations. Your suggestions for improvement have been noted and will be shared with our team. We hope that we...More
We wanted to explore Key Laro, the state parks and other places we had not been in years.
This resort was essentially like an apartment...... full kitchen ( no microwave) a nice living space, and upstairs bedroom and bathroom . Very comfortable and roomy.
1 Thank 713sispa
Response from MikeA_Guest_Services, Guest Services at Coral Reef Key Biscayne SuitesResponded 3 weeks ago
Dear Guest, It was a pleasure reading your excellent comments about your stay at Coral Reef and we thank you for sharing your feedback with us. We certainly do take great pride in providing a comfortable and enjoyable experience for all of our guests. Our...More
This is a no frills good value place in nice Key Biscayne. The only thing that needs some work is the cleaning. Cleaning takes place every other day and there are no paper towels or travel size dishwasher liquid so you need to do it...More
1 Thank jrankw
Response from MikeA_Guest_Services, Guest Services at Coral Reef Key Biscayne SuitesResponded September 7, 2018
Dear Guest, Thank you for staying and for the candid review. We appreciate your feedback so we know what we are doing well and where we can improve. We are pleased that you had a good time with your kids. Come back and visit us...More
We read some pretty harsh reviews before coming here and were a little worried about what we might encounter on arrival. None of these reviews reflected our experience - the rooms were excellent, everything worked well and the assistance we got with having to contact...More
1 Thank Oohbratt
Response from MikeA_Guest_Services, Guest Services at Coral Reef Key Biscayne SuitesResponded August 24, 2018
Thank you for giving our hotel a try. We are delighted that it worked out well. We appreciate you staying and your detailed review. We are really pleased to hear that our staff was helpful and provided great service. We look forward to welcoming you...More
Stay away room was dirty. internet did not work they had not cable tv old antenna only that worked like 1980
Was charged resort fee even though they waive resort fee for Florida resident. what told by front desk they would refund me the resort...More
1 Thank jlm7983
Response from MikeA_Guest_Services, Guest Services at Coral Reef Key Biscayne SuitesResponded August 19, 2018
Dear Guest, thank you for taking the time to provide us with your feedback. We apologize if we were not able to meet your expectations. I would like to clarify that the Florida Resident discount is an incentive that is only offered on our website....More