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The Ritz-Carlton Key Biscayne, Miami

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455 Grand Bay Dr., Key Biscayne, FL 33149
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1524)
Room & Suite (644)
Pool & Beach (333)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 11/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton Key Biscayne, Miami
Updated 11/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 4 hotels in Key Biscayne
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Discover The Ritz-Carlton Key Biscayne, Miami, a tropical oasis situated just minutes from downtown Miami, Florida. Our luxury Key Biscayne hotel in Miami provides a haven only 20 minutes from MIA. Stay with us to relax on miles of golden beaches and enjoy a myriad of activities for couples and families alike. Stop by one of our on-site restaurants for ocean-front dining, tacos and tequila, burgers and more. Maintain your fitness routine in the state-of-the-art fitness center, offering fitness and yoga classes, or enjoy a rejuvenating treatment in the spa.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Coffee shop
Beach
Bicycle rental
Babysitting
Paid private parking on-site
Paid wifi
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Poolside bar
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Snack bar
Wine / champagne
Tennis court
Water sport equipment rentals
Kids club
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Flatscreen TV
Bath / shower
Room service
VIP room facilities
Bottled water
Private bathrooms
Refrigerator
On-demand movies
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
Spanish
Hotel links
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Location

Full view
45Car recommended
Grade: 45 out of 100
54Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
2557Reviews68Q+A100Room tips
Traveler rating
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  • 81
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Popular mentions
seancA4290BN wrote a review Dec 4
3 contributions1 helpful vote
We called 5x for service and still no service. We have been on hold for one hour and no one picks up. This Ritz is the Super 8 of Ritzs! Stay way!!! Btw, I am a Marriott Platinum for life and this place treats us like trash.
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Date of stay: December 2021Trip type: Traveled on business
1 Helpful vote
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Response from Rosie Suastegui , General Manager at The Ritz-Carlton Key Biscayne, Miami
Responded 2 days ago
Dear seancA4290BN, Thank you for taking the time to share feedback of your recent visit on Trip Advisor. We sincerely apologize for the disappointing experience you outlined on your review. Please know we take pride in providing exceptional customer service and facilities for our guests and learning that your overall visit did not meet your expectations is truly disappointing. We would be most grateful for the opportunity to personally speak to you about these concerns Please contact the Executive Office at 305 365-4500, at your convenience, should you wish to further discuss.
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Dez Navi wrote a review Nov 2021
Naples, Florida2 contributions
From the moment my wife and I arrived at The Ritz Carlton Key Biscayne property we were in awe. Lovely property located right on the water the valet was swift and attentive to our needs after a long days travels. Maria at check in was so delightful and insightful in helping us with our dinner reservations and plans we had in the area and offered us champagne. Once we arrived to our room on the top floor, my wife legitimately gasped and blurted out WOW. The view was absolutely amazing. I want to take the time to absolutely recognize Mrs. Amanda Dunkirk. She reached out to be the day after my reservation was booked and helped me plan every step along the way to make the stay memorable for me and my wife. She went above and beyond to meet every need and answered every question for me. She checked up on us during our stay and even emailed us shortly after our departure. The amenities provided were so thoughtful and the personal letter she left in our room will be forever added to our extensive scrap book. Thank you Amanda, Thank you Maria and thank you all of the team at The Ritz Carlton Key Biscayne property for making life a better place with you all in it!
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Date of stay: November 2021
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Garrett wrote a review Oct 2021
1 contribution
My wife and I recently visited the Ritz-Carlton Key Biscayne, for our honeymoon. We had a great ocean view on the club level, and some great personal touches to welcome us as newlyweds. The luxury and comforts of the room and the lounge were what you might expect from at Ritz. All the staff in interacted with were friendly and helpful. I'd like to emphasize this review to our experience with the photography concierge. Both my wife and I are a bit camera shy and as result can also be a bit particular with photographers. Despite this, we thought it would not harm us to take advantage of the free photo session. Unfortunately we were hit with a rainy day, and while we were offered a chance to reschedule it did not fit in with our plans. We considered canceling, but were so happy we decided go forward with our session. Claudia, met us on time for our appointment and showed exceptional professionalism, expertise and creativity during the session. We were both really impressed with how it went and had high expectations for how the photos would come out. When we reviewed the final images, our expectations were exceeded! I would highly recommend this experience!
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Date of stay: October 2021
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pecaMiami wrote a review Oct 2021
Doral, Florida77 contributions17 helpful votes
I came for a convention. The room and bathroom are small. The view after making a reservation in January is horrible. The food has been salty and nothing to talk about. I cannot imagine people paying $500 for this. The Breakers would be a better choice. Very disappointed
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Date of stay: October 2021Trip type: Traveled on business
Room Tip: Would not recommend. Better options in this city
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1 Helpful vote
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Response from Rosie Suastegui , General Manager at The Ritz-Carlton Key Biscayne, Miami
Responded Oct 22, 2021
Dear pecaMiami, We appreciate you for taking the time to write a review on Trip Advisor of your recent visit to our resort and apologize that we did not meet your expectations during your visit. Our goal is to provide genuine and personal service to every guest and we deeply regret that this was inconsistent during your time with us. We welcome the opportunity to discuss your experience and invite you to please contact the Executive Office at 305-365-4500 at your convenience. Thank you
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Stacey S wrote a review Oct 2021
London, United Kingdom8 contributions7 helpful votes
This hotel is still close enough you can enjoy south beach and Miami, but away from all the craziness. The pool area is perfect for kids with a large fun splash pad/ water fountain area that is fenced in! The pool is also wonderful with great food/beverage service. We loved having brunch each day at the restaurant. We even came back just for the brunch during our following trip where we stayed elsewhere because we loved the experience at this hotel. There is a nice run on the beach to the lighthouse and back. The gym is also well equipped. The lobby offers two great clothing shops. The room we selected had a living area and bedroom and was perfect for our family with the children in the living room on the pull out sofa. It had a little kitchen too. Overall a perfect place for a family. There was a grassy lawn area our children could run and play as well - always needed.
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Date of stay: December 2020
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PRICE RANGE
$339 - $1,107 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton key biscayne, miami hotel key biscayne, key biscayne ritz carlton, ritz key biscayne, ritz-carlton key biscayne
FORMERLY KNOWN AS
The Ritz-Carlton Key Biscayne
LOCATION
United StatesFloridaKey Biscayne
NUMBER OF ROOMS
352
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Frequently Asked Questions about The Ritz-Carlton Key Biscayne, Miami
What are some of the property amenities at The Ritz-Carlton Key Biscayne, Miami?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness center.
Which room amenities are available at The Ritz-Carlton Key Biscayne, Miami?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton Key Biscayne, Miami?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at The Ritz-Carlton Key Biscayne, Miami?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton Key Biscayne, Miami?
Conveniently located restaurants include Milanezza, Costa Med, and KEBO Restaurant.
Are there opportunities to exercise at The Ritz-Carlton Key Biscayne, Miami?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is The Ritz-Carlton Key Biscayne, Miami located near the city center?
Yes, it is 0.3 miles away from the center of Key Biscayne.
Are any cleaning services offered at The Ritz-Carlton Key Biscayne, Miami?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton Key Biscayne, Miami offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton Key Biscayne, Miami?
Many travelers enjoy visiting Stiltsville (1.1 miles).
Does The Ritz-Carlton Key Biscayne, Miami have any great views?
Yes, guests often enjoy the ocean view available here.