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Holiday Inn Express - Jacksonville Beach

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1101 Beach Blvd, Jacksonville Beach, FL 32250
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Holiday Inn Express - Jacksonville Beach
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276 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express - Jacksonville Beach
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Gainesville, Florida
Level Contributor
112 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed September 27, 2013

Stayed here recently for Labor Day weekend ,and enjoyed the hotel very much. Rooms are large and well furnished with very nice bathroom featuring a large walk in shower and a nice tub also. Yes I've seen the gripes about it not being beach front, but I've found that a quick look at Google maps shows location of the hotel... More 

Helpful?
Thank jeffoe
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

There's clearly a reason why you're a "Top Contributor". Your comments are very succinct and straight forward. We often get people complaining about our location and trust us...we would move it if we could. These customers typically book on websites that aren't associated with our hotel and get mislead. As a Platinum IHG Rewards member, you are obviously well-traveled and... More 

Charlotte, North Carolina
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 19, 2013

I travel to JAX for work and love to run on the beach at night after work so this place works perfectly for me. This hotel is a testament that Holiday Inn & IHG reads their customer surveys. They have enhanced the Holiday Inn experience by offering the little things that can differentiate themselves from other hotels in this category:... More 

Helpful?
Thank QueenCityTravels
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Thanks for such a great response. We're glad everything was perfect for your stay. Hope to see you here again soon! More 

Greenville, South Carolina
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 14, 2013 via mobile

From the reviews and traveler photos we thought we reserved a hotel on the beach. We were disappointed about it when we had been driving all day. The receptionist said we were the 5th person in today with the same complaint. The hotel was very nice but we were expecting to walk out on the beach. The drive is about... More 

Helpful?
Thank chicoplumber
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Thank you for taking the time to write a review. We certainly never try to misrepresent our location, but it appears you may have booked through a third-party online source that may not portray our property accurately. Looks like everything else (especially service) was handled great at our property. We just encourage you to book directly with the hotel to... More 

Tampa, Florida
Level Contributor
451 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed September 3, 2013

We stayed here when we were out interviewing - good price, good breakfast, and convenient location to the beach. Cost was very reasonable and we would stay here again if back in town. Also very close to Mayo hospital if you are visiting family or friends.

Helpful?
Thank TXMARTINS
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Thank you for your review. With your stay happening almost a year ago, we wish we knew what didn't earn us a perfect score, but happy that you shared your comments with us. Hope that you visit Jacksonville Beach again and let us continue to give you the best service! More 

Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed September 3, 2013

My boyfriend and I stayed here overnight. It was nice and relaxing. Didn't get a chance to check out the hot tub. Very close to the beach and restaurants. Would stay here again. Breakfast wasn't that great.

Helpful?
Thank Anglprp7
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Thank you for your comments. Looks like overall, everything was good except for a short fall on breakfast. We will look into what may have caused that. Thanks again for taking the time to review our hotel. More 

Jacksonville Beach, Florida
Level Contributor
118 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed August 29, 2013

AC went out and had to get a hotel room for the night. Wife didn't waste any time to pick up the phone and book. Staff was super friendly and we were able to bring our pets which was an added bonus. Enjoyed the fresh cookies and headed to the room. Room is spacious and nicely designed. Breakfast was tasty.... More 

Helpful?
1 Thank peakprfrmr
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

We can truly understand how important air conditioning is in Florida! Glad to have the praise of a neighbor. Hope to see you again soon, just hope it's not because your AC went out. More 

1 review
5 of 5 stars Reviewed August 28, 2013

The staff of the Holiday inn Express-Jax Beach went above and beyond to ensure our staff retreat went off without a hitch. Our meeting room was set up on time, was refreshed frequently with water and coffee without being asked, and staff were extremely accommodating to special requests. The rooms were clean, very comfortable, great wifi signal - all in... More 

Helpful?
Thank Bonnie U
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Thank you so much for your great comments. We know how important it is to have a successful meeting and it sounds like everything went great! Glad we could help and we hope to see you soon. More 

Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 25, 2013 via mobile

I had a wonderful stay with this Holiday Inn Express. I'm a gold elite member of the IHG priority rewards program and did not have any trouble check in or out. The staff was very friendly and the breakfast was great. Highly recommend this holiday inn!!!

Helpful?
Thank Travelrican86
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

So glad that has an IHG Rewards Gold Elite member that you were recognised and everything was taken care of throughout your stay (from checkin to checkout). Please don't wait too long before you come back to see us. More 

utica,ky
1 review
5 of 5 stars Reviewed August 14, 2013

My daughter and I did not meet one staff person who was less than gracious and helpful in our recent stay at HIE Jacksonville. John, Josh, Kevin, Jeremy, Lori, Elena, and the lady in charge of breakfast, Jill, does a fantastic job. The rooms and all public areas are very clean. Always someone available to assist. They have a shuttle... More 

Helpful?
Thank Bettye C
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Thanks for taking the time to leave such amazing comments. We couldn't do it without our staff or the appreciative customer. Please don't forget us when you come back to Jacksonville Beach! More 

Bernardsville, New Jersey
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 10, 2013

I had traveled to Jacksonville Beach for a quick weekend trip. My family has a home in the area, that I had planned on staying at during my visit. When I arrived late at night at their home, the air conditioning was broken. I frantically went to the neareast hotel, which happened to be the Holiday Inn Express in Jacksonville... More 

Helpful?
Thank offtothebeach70
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this review

Thank you for your great comments. We do want to be clear that many grandmother's do appreciate our hotel as well! Loved your remarks! We're glad everything about your stay was excellent and hope to see you here again soon (with or without the broken ac)! More 

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