I will start with the 2 room apartment was nice and mostly clean. Thats where the positive review ends. Firstly, there are no cleaning supplies (dish soap,laundry soap, dishwasher soap,etc). We had to go to the office everyday for our rations (including toilet paper). No extra blankets were provided. One blow dryer for both bedrooms. All 4 beds were hard and lumpy with a mattress protector that crinkled everytime you moved. The dishes were put away with food/residue still on them. Probably because they will not provide dish soap, sponges, or scrub brushes. We spent a good amount of time doing laundry in the small appliances that accommodated around 4 towels a load. There were about 4 sets of silverware for 10 people to share, really not feasible. The small plans were incredibly difficult to cook for more than 3 people. The pool is only open if you pay or have less than 4 people in your group (or if its after 6pm). That was ridiculous, its advertised as accommodating 10 people, we had 9. Spent a ton of money (13$/day for each person) just to go to a amenity which should be available for guests. Also, there are no discounts for people who can't use the slides or if you go an hour before closing. Then, the pool was extremely crowded. Just not worth it. We had a balcony with a pool view and a guest above us peed off of their balcony which landed on ours, splashing on my mother. We called security who pretty much asked us to prove it. We called the police who did come fast and issued a warning. not really the hotels fault but they did nothing to offer sympathy. Didn't even offer to move us to another room or evict the other guests. On day 2 the elevator closest to our room broke. We spent the next 3 days waiting over 10 minutes for a elavator further away since it was trying to accommodate an entire building. Would have liked to see the elevator repaired quicker, still not sure it is. So overall, I would not stay here again or recommend it to anyone else. Also the beach is not 750ft as advertised. Its more like 2-3 blocks.…
My husband and I were there in one condo, his brother in another. Very comfortable beach just a short walk away! Water park a plus but below normal temps made it hard to enjoy, even though heated. Very clean and the staff was very friendly. Took care of our concerns quickly!
Staff was great and always available. Location was convenient to most everything. Rooms didn’t have curtains so the bright lights shined in all night. Not enough pool passes for the family so there is an additional cost for any extra you need just to go to the pool. Very close to the beach. Surrounding restaurants all had great food and service. Grocery stores very close.
Great location, 2 min walk from the beach. Great resturants with delicious food. Kid friendly location filled with family activities. Great value for your money. Water park onsite with great views and great music
arrived to find the facility welcoming and not crowded! The water park was closed due to corona but the facility itself looked nice. The rooms were very nice, had an issue with housekeeping but it was eventually resolved. The kitchen was in good shape, nice fridge! Cooking utensils were in good supply. The beds were comfy and the television offered several channels. The view is really awesome, you can view the bay, the boats, the water park and the deck of Jimmy Guanas. I would stay there again in an instant but the cost may be a little high for some families. 2 blocks from the beach and those amazing sunsets. Plenty of restaurants within walking distance.