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All reviewsfront desksheridan streetnext morningcruise portpre cruise staylauderdale airporthot tubpool areawould stay here againbreakfast buffetbeautiful poolstayed one nightshuttle servicerental carbed was comfortableup to datemini fridge
We stayed here for one night before leaving on a cruise. It is pretty convenient to the airport and the cruise port. The shuttle picked us up at the airport, although we did have a bit of a wait. The shuttle driver was helpful and...More
Not sure what happen with the lady that said it was terrible but it was an awesome visit for us. The guys at the front desk were great and accommodating for us. We got a freshly renovated room on the 3rd floor, which they told...More
1 Thank DJ82184
Response from HolidayFLL, Manager at Holiday Inn Ft. Lauderdale AirportResponded December 16, 2017
Good Day DJ82184,
Thank you for staying at our award winning Holiday Inn and for taking the time to share your experience with us!
We are so delighted to hear that you enjoyed your stay inside your newly renovated room! We are so thankful for...More
Our flight landed just after midnight and we needed to be on a cruise ship in Miami by 11am. We arrived and had a quick check-in, room was clean and quiet, inexpensive, had coffee in room, and in a good location for our needs.
Since our flight was very early the next day my husband dropped off the night before & asked for the shuttle to pick him up. He had to wait about 45 minutes. Hotel was not busy. Stayed one night & flew on to Jamaica. I...More
Response from 00gc, General Manager at Holiday Inn Ft. Lauderdale AirportResponded yesterday
Thank you for your candid review. We were disturbed to learn that our front desk associates let you down on multiple levels not meeting your needs and expectations. We are redoubling our training efforts to reemphasize the importance of impeccable customer service, delivered to every...More
Stayed one night after flying in for cruise the next day. Hotel has airport shuttle so we waited at Ft. Lauderdale airport for probably 40 minutes and then we’re shuttled to the hotel. There is no charge for the shuttle but we did tip the...More
Response from 00gc, General Manager at Holiday Inn Ft. Lauderdale AirportResponded 3 days ago
Thank you for staying with us and for taking time to share your concerns. We cannot apologize enough for the lack of attentive service you described, any safety concerns are always a top priority for us. We would like the opportunity to improve your overall...More