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Hyde Resort and Residences - SOHO Program

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (581)
Room & Suite (103)
Videos (2)
Certificate of Excellence

About

#14 of 75 hotels in Hollywood
Location
Cleanliness
Service
Value
Certificate of Excellence
A sparkling glass-clad jewel soaring 43 floors directly on the Atlantic Ocean, Hyde Resort & Residences in Hollywood, Florida is an airy sensory oasis designed by Brazilian architect Debora Aguiar. The resort's 363 one-, two- and three-bedroom suites feature floor-to-ceiling glass doors opening to wrap-around terraces, chef-caliber kitchens and WiFi.
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Property amenities
Pool
Room service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Hotel links
Visit hotel website

Location

Full view
48Car recommended
Grade: 48 out of 100
44Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
1,177Reviews
44Q+A
93Room tips
Traveler rating
  • 768
  • 111
  • 64
  • 75
  • 155
Time of year
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  • English
Popular mentions
Juan Sebastian Dominguez made us all feel at home in the Hyde. He was incredibly helpful, and exceeded all of our expectations. We have come to the Hyde on multiple occasions, but this may be the best time simply for his great service.
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Response from 00gc, General Manager at Hyde Resort and Residences - SOHO Program
Responded 5 days ago
Ana, Thank you for returning to the Hyde Resort & Residences for another spectacular stay! We appreciate your compliments about Juan. We always want to provide the best experience possible for our guests, so we are happy he left you with a great impression. It is always encouraging to receive feedback like yours, and we hope to see you again very soon. Sincerely, Victor Carmona General Manager
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Hotel's Favorite
Beautiful location, beautiful rooms, and very helpful staff. Juan Sebastian from Sunny Isles helped me check in and gave good information about what's around the hotel. Terrazas on the pool deck had a wonderful selection of food. Emena Spa on the ninth floor is a dream spa. Will def come back
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Response from 00gc, General Manager at Hyde Resort and Residences - SOHO Program
Responded Nov 25, 2018
Thank you for your glorious comments regarding your visit to Hyde Resort & Residences. We are thrilled to know we met all your expectations and you had a great stay. We will definitely share your compliments with the associates you mentioned. We enjoyed hosting you and look forward to welcoming you again in the near future. Sincerely, Victor Carmona General Manager
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Juan Sebastian Domínguez was our host during our stay at the hotel. Such an amazing experience thanks to him and the Hyde resort. Always there for anything we needed. Don’t hesitate to go to the hotel and ask for his assistance you won’t regret it. Best hotel and experience in Miami.
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Response from 00gc, General Manager at Hyde Resort and Residences - SOHO Program
Responded 5 days ago
We appreciate your terrific review of Hyde Resort and Residences. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your comments to Juan! Thank you for recommending us, and we look forward to welcoming you back soon. Sincerely, Victor Carmona General Manager
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Juan Sebastián Domínguez was an amazing host, he took care of me and my family without hesitation. He was incredibly welcoming and did everything possible in order to make our stay perfect. We visit the Hyde often, and he truly exceeded our expectations.
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Response from 00gc, General Manager at Hyde Resort and Residences - SOHO Program
Responded 3 days ago
Dear Christy, Thank you for the review and for taking the time to write about our hotel. We are delighted you enjoyed your stay with us, and we appreciate the compliments! We look forward to welcoming you to Hyde Resort & Residences in the future. Sincerely, Victor Carmona General Manager
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I stayed here for 3 nights on a business trip for a convention taking place at the Diplomat. The suites are beautiful in this hotel. However, that's where it ends. Upon checking in, I noticed the room was warm (78 degrees) so I cranked down the air conditioning. It blew hot air and within an hour the room was over 80 degrees. I tried to call down to the front desk but I kept getting an answering machine. I went down to tell them that the air conditioning wasn't working. I was told "it was turned off". Why would you turn it off when you had someone check in? The next morning, I woke up and there was no hot water in the shower. I figured I would go to my meetings and then come back and take a shower. When I got back, I noticed the floor was not mopped as there were shoe marks and the coffee had not been replenished. They had taken the robe I used and not replaced it. Great job, Housekeeping! And still no hot water. Tried calling down to the front desk and got a voicemail again. I went down to tell them about the hot water issue and they did not seem to care. I waited for engineering for an hour and no one came. I had to go back down again and asked for a manager. I was told that the manager was gone for the day (at 4:45p). Really? And no one could speak to me today. I would have to wait until tomorrow. The next morning, housekeeping barged into my room and I was still in bed at 8:20am. And did it again on check out day. Why are you even coming into the room that early on check out day? The elevators were slow and not all operational. The hotel definitely nickels and dimes you. They add 18% gratuity to all bills, so the service is offer because the staff knows they are getting 18%. The service is awful. They stand around doing nothing at Teraza's. The chips were stale and the guacamole was not fresh. If you want to go to the beach, you will be charged for an umbrella and chairs. Avoid this hotel! I checked out and extended my trip one day. Go to the Diplomat. The service was incredible. Complimentary chairs and umbrellas. A whole world of difference!
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Response from 00gc, General Manager at Hyde Resort and Residences - SOHO Program
Responded 3 days ago
Dear Valued Guest, Thank you for choosing our hotel. We are sorry we did not live up to your expectations, and apologize for the issues you experienced with the air conditioning and elevator. We hope you will give us another chance to provide you a more excellent experience. We look forward to regaining your trust on your next visit to South Florida. Sincerely, Victor Carmona General Manager
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PRICE RANGE
$234 - $490 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday beach hotel hollywood
FORMERLY KNOWN AS
Holiday Beach Inn
LOCATION
United StatesFloridaHollywood
NUMBER OF ROOMS
363
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