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Quality Inn & Suites Airport / Cruise Port South

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2520 Stirling Rd, Hollywood, FL 33020-1122
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Traveler (364)
Room & Suite (122)
Pool & Beach (34)

About

Location
Cleanliness
Service
Value
See why so many travelers make Quality Inn & Suites Airport / Cruise Port South their hotel of choice when visiting Hollywood. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you. The rooms offer a flat screen TV, a refrigerator, and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease. Comfort Inn Airport features a 24 hour front desk and 24 hour check-in. In addition, as a valued Comfort Inn Airport / Cruise Port South Hotel guest, you can enjoy a pool and breakfast that are available on-site. Guests arriving by vehicle have access to free parking. Goddess Store and Studio (2.6 mi), located nearby, makes Comfort Inn Hollywood a great place to stay for those interested in visiting this popular Hollywood landmark. If you like French restaurants, Hollywood Comfort Inn is conveniently located near Le Comptoir, La Flambee, and Monaco French Restaurant. Should time allow, Topeekeegee Yugnee Park and K1 Speed South Florida are some popular attractions that are within walking distance. We’re sure you’ll enjoy your stay at Quality Inn & Suites Airport / Cruise Port South as you experience all of the things Hollywood has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Free airport transportation
Business Center with Internet Access
Non-smoking hotel
ATM on site
Parking
Free internet
Wifi
Public wifi
Internet
Outdoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Poolside bar
Free shuttle or taxi services
Airport transportation
24-hour check-in
24-hour front desk
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, French, Spanish
1,482Reviews58Q+A100Room tips
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Popular mentions
Been staying here for 20 years. Henry has been at there for 50 years and does an excellent. Excellent places to eat near by. Outback and PDQ are right across the street, Taco Bell is right next door and McDonald's is next to Taco Bell. Older property but they treat you like family.
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Response from Lilian S, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South
Responded 4 days ago
Dear Chris C, Thank you for your recent stay and for taking the time to share your experience with us. With a spirit to serve, every member of our team takes great pride in not only meeting, but exceeding your expectations. Providing outstanding customer service is a top priority for us and we always want every guest to enjoy a pleasant stay. We are thrilled we met your travel needs and we look forward to hosting you again in the future. Warm Regards, Director of Customer Service
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Stayed here for two nights prior to our cruise. Used Choice Hotel points for our stay, so they knew we were frequent users of Choice. The room was dirty, mildew in tub, dirty carpet, tattered and dingy. The rooms all face an outside walkway and there is no security. At 3 AM someone tried to jimmy the door. An hour later they came back and tried again. Both times we called the front desk to have security check on us, no answer either time. This is a low income neighborhood and there are people wandering around who obviously are not guests. Next morning alerted the desk in person, he wrote things down and we never heard anything back from the staff. Never saw any type of security guard. Hotel reminds me of an old late fifties era Holiday Inn that had a coat of paint. Place needs severe upgrade. Next time stay at Hampton Inn Next door. Decent breakfast but the place is mobbed the day of a cruise as the guests gather and wait for the shuttles in the breakfast area and take up all the tables and chairs with their luggage. Would never stay here again.
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Response from Lilian S, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South
Responded 1 week ago
Dear Mike P, It is always our intention for guests to enjoy the best possible stay from check-in to check-out and it's clear from your comments that we missed the mark on this occasion. Please accept our sincere apologies for your guest experience. This is not typical of our team, and rest assure we will address your comments to ensure our service levels are up to par. We do hope to have another opportunity in the future to welcome you back; we trust we can provide you with a more satisfying stay. Warm Regards, Director of Customer Service
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We stayed here prior to our cruise. We stayed on sat 2nd Nov. Great check in, not a bad reception and helpful staff. We have stayed in many of the quality inn chains before and thought we would get the same standard... how wrong we were.... what a massive mistake booking this place. Once your out of reception the standards slip, our room faced the hotel lot next door where they stored all the building materials. When we opened the door it smelled really bad of Bleach. It was old, dingy stained carpets, holes in the roof in the bathroom. Just awful. I wanted to check out but my husband said it’s only for 1 night, let’s man it out. Therefore we spent the day and evening out of the room. During the night at 2am our door was pushed open, my husband jumped out of bed, slammed it shut and told the men to **** ***, our saving grace was the door latch was on and in his wisdom my husband had put a chair by the door. The latch was broken hanging off. I called reception, they said they would look into it, after a bit we rang the Manager on duty’s number. He told my husband it was someone who had an authorised key and put the phone down. I rang back asked who had a key, he said it was security, they had got the wrong room, You would of expected the security man to have said.... sorry it’s security I’ve got the wrong room.,, but NO nothing was said. The manager said I’ve already told your husband, I’m not discussing this with you any further now and again put the phone down. We had NO sleep after that and had put a dampener on our next day. The reception guy in the morning said “ sorry it was a mistake by the security guard” i asked why they would just try and enter rather than knock first... he had no answer for us. We were just glad to be leaving.. I will never stay here again, exceptionally poor service from the management and poor quality accommodation It’s supposed to be the Quality Inn and Suites but it’s should actually be called the Non quality inn and suites.
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Response from Lilian S, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South
Responded 1 week ago
Dear Sammi-Tom, As a seasoned and loyal traveler we deeply regret that we missed the mark on ensuring your complete satisfaction. It’s disappointing that our hotel did not live up to your expectations and we can certainly understand any frustrations that you must have been feeling at this time. Please know that your experience is not typical of a stay at our property and your feedback is being reviewed with our management and security team. It is our hope that we have another opportunity to welcome you back to restore your trust in our hotel and services. Warm Regards, Director of Customer Service
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Let me start off by saying this hotel is not the Ritz. It is a Quality Inn. We just stayed in Nov 2019. The staff was nice and professional. The room was clean, the bedding was clean but the hotel does have some wear. Since the rooms have outside entrances, you do need to go to the midpoint of the hotel to get to the elevator. ( no big deal). It has an outdoor pool and bar and has a lot of stores and eateries around it within walking distance. This hotel also takes you to the cruise port for FREE. You just have to sign up and check in to the desk when ready to leave. We ate an excellent Cuban restaurant across the street in the new plaza and walked over to Kmart to pick up a bottle of wine to take on the ship with us. There were 4 in our group (2 rooms) and no one had any issues. We will continue to stay here when we cruise out of Fort Lauderdale. For the price, you get your hotel, breakfast, airport shuttle, cruise shuttle and its walkable to the stores and restaurants. I will state that the safe was on the floor ( which was odd) but I was very happy it had a safe. Our friend's room had a safe and it was not on the floor.
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Response from Lilian S, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South
Responded 1 week ago
Dear Islandgirl134, Thank you for your recent review. It's our pleasure to accommodate you and we appreciate your feedback. We care deeply about the happiness and satisfaction of our guests, and we love seeing our guests take advantage of the property's prime location and amenities offered. Thank you for staying with us and we look forward to welcoming you back again for another exceptional visit! Warm Regards, Director of Customer Service
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Omg what a dump. I check in to the hotel, unpack and go to turn the sheets down only to find they are all stained, smelled terrible. Call the front desk, could care less, said ill call you back, room a closet. Hampton right by it, trust me go there. This is a disgusting dump that i cannot believe carries the "choice name". See pic of just disgusting nastiness. I am forwarding all pics to Corporate as well so they know how awful this place is. If my money was refundable i would prefer to sleep in my car, thats how disgusting this dump is.
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Response from Lilian S, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South
Responded 2 weeks ago
Dear Amy R, We appreciate your candid feedback and apologize that your stay was not reflective of the typical guest experience we provide our guests. All your comments will be discussed with our staff so that we may reinforce the standards of service we expect to provide to our guests, with special attention to room condition upon guest arrival. We truly regret that we missed the opportunity to make your stay more enjoyable, and we'd appreciate another chance to make a better impression. Warm Regards, Director of Customer Service
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PRICE RANGE
$83 - $229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn airport / cruise port south hotel hollywood, comfort inn hollywood, hollywood comfort inn
FORMERLY KNOWN AS
Comfort Inn Airport / Cruise Port South
LOCATION
United StatesFloridaHollywood
NUMBER OF ROOMS
190
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Frequently Asked Questions about Quality Inn & Suites Airport / Cruise Port South
Which popular attractions are close to Quality Inn & Suites Airport / Cruise Port South?
Nearby attractions include K1 Speed South Florida (0.6 miles), Nautical Ventures Marine Superstore (0.3 miles), and Dania Pointe (0.3 miles).
What are some of the property amenities at Quality Inn & Suites Airport / Cruise Port South?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Quality Inn & Suites Airport / Cruise Port South?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn & Suites Airport / Cruise Port South?
Guests can enjoy free breakfast, a lounge, and a poolside bar during their stay.
Is parking available at Quality Inn & Suites Airport / Cruise Port South?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Suites Airport / Cruise Port South?
Conveniently located restaurants include Las Vegas Cuban Cuisine, Moonlite Diner, and Sweet Tomatoes.
Are there opportunities to exercise at Quality Inn & Suites Airport / Cruise Port South?
Yes, guests have access to a pool during their stay.
Does Quality Inn & Suites Airport / Cruise Port South have an airport shuttle?
Yes, Quality Inn & Suites Airport / Cruise Port South offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Quality Inn & Suites Airport / Cruise Port South?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Quality Inn & Suites Airport / Cruise Port South?
Many travelers enjoy visiting Curci House (4.6 miles).
Is Quality Inn & Suites Airport / Cruise Port South accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.