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Diplomat Resort & Spa Hollywood, Curio Collection by Hilton

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Diplomat Resort & Spa Hollywood, Curio Collection by Hilton
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2,049 Reviews from our TripAdvisor Community

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There are newer reviews for Diplomat Resort & Spa Hollywood, Curio Collection by Hilton
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Showing 1,869: English reviews
Denver
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 2, 2015

I just stayed at the Diplomat for a week. I stay at this hotel at least once a year, sometimes twice a year, on business. It's a very nice place to say, but think it was much better run as a Westin. The pros': The valet parking staff was extremely helpful, with Jeremy going above and beyond to help me... More 

Helpful?
Thank fencingmom2007
Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear fencingmom2007, Thank you for sharing your feedback from your recent experience at our resort. We always strive to provide our guests with a high level of service throughout their stay and we would like to apologize that you had experienced otherwise. Your feedback is extremely valuable to us and has been shared with our management team as we are... More 

Washington DC, District of Columbia
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed March 2, 2015

Lovely hotel. The property is huge and amazing. I love that the pools and jacuzzi are 24 hours. The front desk is very friendly, I was upgraded to a partial ocean view room. Our room was pretty amazing. Our stay was short but I would definitely love to stay at this property again. Great hotel!

Helpful?
1 Thank Avril H
Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear Avril H, We are thrilled to hear that you enjoyed your recent quick visit to our resort. We would love to welcome you back for a longer vacation where you will be able to embrace the opportunity to enjoy everything our resort has to offer! Sincerely, Karianne More 

Vancouver
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
3 of 5 stars Reviewed March 2, 2015

Pros -Attended a conference at the hotel, so convenient. -Large bathroom and great soaker bath (short but deep). -Clean. -Great gym. -Right on the beach. Little use to me as I was at the hotel for conference and had no opportunity to get outside, let alone take a wander along the beach. Cons -Internet was expensive and inconsistent. Soap box... More 

Helpful?
1 Thank FOMOTraveller
Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear Fact_Check, We appreciate you taking the opportunity to share your feedback from your recent visit with us. We always enjoy hearing from our repeat guests and are glad to hear that we have been your hotel of choice for your yearly conference. We are saddened to hear that you have experienced some cons while staying with us over the... More 

New york, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 2, 2015

I really enjoyed my stay, the hotel is expensive, but you get what you pay for. The staff are wonderful, the spa is an oasis.Beach is lovely. I found the night time boring though as there was no entertainment.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Geraldine L
Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear Geraldine L, We are glad to hear you enjoyed your recent visit to our resort. We are sorry to hear that you found the nighttime to be boring. Please stop by the Concierge Desk on your next visit and they would be happy to share information on entertainment in our local area for you to enjoy. Thank you, Karianne More 

New York City, New York
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 1, 2015

We came to this hotel for a couple's getaway. We wanted to be in Miami without all of the drama and noise. I had not heard of this hotel until I started looking for locations north of Miami. It seemed gorgeous and the location seemed perfect considering we flew into Ft. Lauderdale. I have to say this hotel is actually... More 

Helpful?
2 Thank iamheatseeker
Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear iamheatseeker, We are thrilled to hear that you enjoyed your recent couple’s getaway to our resort. We are glad you found our location to be exactly what you were looking for and that you and your significant other had embraced the opportunity to enjoy everything our resort has to offer. We hope to have an opportunity to welcome you... More 

Merrick, New York
1 review
3 of 5 stars Reviewed March 1, 2015

This was my first visit to the Diplomat. Although I am not thrilled with the hotel and thought it was overpriced, Regina at the front desk was extremely helpful and friendly. She made sure we had an excellent room and was quick with check in and making sure we had what we needed. This hotel is more of a business/corporate... More 

Helpful?
Thank Sherry B
Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear Sherry B, Thank you for sharing your feedback with us from your recent stay at our resort. We are thrilled to see that you found Regina to be extremely helpful and friendly throughout your stay and would like to apologize the resort was not quite what you were looking for. We hope to have an opportunity to welcome you... More 

Clarence, New York
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 1, 2015

Great location for family vacation, couple travel or business. The rooms, lagoon pool complex, restaurants, beach location and pool bar make this a full service resort. The staff are professional and polite.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Mark M
Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear Mark M, We are glad to hear that you found our resort to be the perfect spot for families, couples, and business travelers and that you had an opportunity to enjoy our pools and restaurants. We cannot wait to see you again, Sincerely, Karianne More 

Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 1, 2015

Great hotel and service. The hotel is very busy but staff does a great job. All the food is very good but expensive. Pool area is top notch and very clean. Getting your car can take a while so its a good idea to call ahead.

Helpful?
Thank designguy134
Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear designguy134, We are thrilled to hear that you enjoyed your recent business trip to our resort and cannot wait to welcome you back again soon. Sincerely, Karianne More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 1, 2015

I am a very seasoned traveller and have never once felt the need to complain about a hotel. This place is unconscionably poor in the service dept. We checked in at 3pm to find the power was out in our room. After multiple requests to either switch rooms or hotels with zero response, we went out to dinner hoping that... More 

Helpful?
1 Thank Jd L
Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear Jd L, We are so sorry to hear that you had a disappointing experience during your stay with us and the mismanagement of the power outage. At our property, we always aim to ensure every guest feels cared for, valued and respected and your feedback will help us to better deliver this brand promise moving forward. If we may... More 

1 review
5 of 5 stars Reviewed March 1, 2015 via mobile

Arrived after a long and tiring car ride, and check in with Regina was excellent. Her kindness and competence made the start of our vacation just perfect. The hotel itself is 5 star all around but it's always the little service touches that make a stay memorable.

Helpful?
Thank Roberto P
Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear Roberto P, We are glad to see that your stay started off memorable thanks to your check-in experience with Regina after a long car ride. Our staff truly prides themselves in the services they provide to our guests and they always appreciate hearing from our guests. We hope to see you again in the future. Thank you, Karianne More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Diplomat Resort & Spa, part of Curio - A Collection by Hilton is an elegant retreat right on the beach. Whether staying on pleasure or business this pristine Hollywood Beach Florida hotel and resort is sure to delight. Rooms are spacious with gorgeous views of the ocean and pools. The infinity pool is perfect for families or couples and our attentive staff will deliver refreshments to you there or at the lagoon pool below. The beach is only steps away and Splash restaurant will pack food and drinks for you to take to the beach. ... more   less 

Additional Information about Diplomat Resort & Spa Hollywood, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019-2827 (Formerly Westin Diplomat Resort and Spa)
Location: United States > Florida > Broward County > Hollywood
Price Range: $162 - $560 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Diplomat Resort & Spa Hollywood, Curio Collection by Hilton 4*
Number of rooms: 998
Reservation Options:
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Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort
Hotel Style:
#2 Business Hotel in Hollywood
#3 Spa Hotel in Hollywood
#4 Luxury Hotel in Hollywood
#8 On the Beach Hotel in Hollywood
#16 Family Hotel in Hollywood
#17 Romantic Hotel in Hollywood
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