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Diplomat Resort & Spa Hollywood, Curio Collection by Hilton

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Diplomat Resort & Spa Hollywood, Curio Collection by Hilton
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2,264 Reviews from our TripAdvisor Community

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There are newer reviews for Diplomat Resort & Spa Hollywood, Curio Collection by Hilton
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Showing 2,066: English reviews
NYC
Level Contributor
41 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
1 of 5 stars Reviewed May 25, 2015 via mobile

While the hotel staff is nice, the location is decent and the pool is nice you can definitely feel the change in ownership. I use to visit every year for a long weekend and my last visit was just horrible and I'll probably not return. I'm not sure how to explain it but the room was dirty and had an... More 

Helpful?
4 Thank nyctravel77
Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear nyctravel77, We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

California Nord
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 25, 2015

I recently stayed here during a conference. The hotel is large and has great pools and 2 jacuzzi's. The ocean front setting is awesome ! The customer service I received was excellent. Joseph at the front desk and Patrick Goad, Guest Services along with Ines G., in House Keeping exceeded my expectations and were most helpful and made made stay... More 

Helpful?
1 Thank CaliforniaNordLouis
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 25, 2015 via mobile

when entering the diplomat you can clearly see it is a very beautiful hotel. the lobby will take your breath away. although for what you're paying you're not getting what you want in return. the cold water doesn't work. the toliet runs hot water, the cold faucets run hot water and it's very inconvenient when ur are sunburned trying to... More 

Helpful?
1 Thank mopjk
Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear mopjk, Thank you for your review of your past stay with us. I always appreciate hearing from our guests – including places of improvement. I apologize that the comfort of your stay was interrupted and I have taken your comments to our team to ensure that in the future we do a better job of making our guest stays... More 

Copenhagen, Denmark
Level Contributor
148 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed May 25, 2015

Unfortunately I didn't have all that much time at the resort, but the time I spent there was amazing. I think I spent the first fifteen minutes on the balcony on the 35th floor. Simply amazing. I arrived and received immediate attention from the valet guy. My bags were in the lobby at no time. Checking in didn't take long... More 

Helpful?
Thank Kim C
Westbrook, Maine
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 24, 2015 via mobile

We spent a week there and had a nice ocean view room. Staff was great. Hotel needs some updates. I hear those updates are coming in the next 12 months. Overall a very nice place to stay. Self parking across the street was a pricey at $25 per night. Valet service was even more pricey.

Helpful?
1 Thank Rogerm213
Kansas City
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 24, 2015 via mobile

We decided to take a break from family over Memorial Day weekend and chose this hotel. First, Patrick Goad, who was working the check in desk, treated us like royalty and was very accommodating helping us get our phones charged (long story). We checked into our room which was first class and had the most amazing view of the ocean.... More 

Helpful?
2 Thank Blonde01
Woodstock, Ga
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed May 24, 2015

My husband and I stayed here for our 30th anniversary. We arrived for check in in our own car and the immediate impression is to quickly unload and quickly remove your car. We live in Atlanta and understand the importance of move and move fast. But this is a vacation! Check in was steamlined. Patricia was warm and welcoming. She... More 

Helpful?
Thank daddyman1
Karianne A, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear daddyman1, Thank you for taking the time to review your experience at our property. We’re very sorry you experienced an undesirable stay and level of customer service with us. We appreciate you alerting us to the parking issues so that we can try to make it right. As well, we appreciate your feedback about the noise level from the... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 24, 2015 via mobile

This was our second year in a row at the Diplomat. What a great hotel we love it!!! Super clean room. The beach was also a great bonus. The lobster rolls at the lobby bar are the best!!! We will be back again

Helpful?
Thank Deonne5
Park Ridge, New Jersey
1 review
5 of 5 stars Reviewed May 23, 2015

I visit the Diplomat every year during Memorial Day weekend. This year the beach service has improved significantly thanks to the staff at the beach, one specifically, Trevoy Shaw. Each day he made sure we had everything we needed without having to ask. This is what I call excellent service! Thank you Trevoy!

Helpful?
Thank Liz R
Lemoore, California
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 23, 2015

Stayed here two days after a 8 day cruise. Got a good discount for the room after checking multiple hotels. Parking right across street $25/Day though but convenient. Bar/Restaurant be the inland waterway across the street very friendly. Hotel staff very friendly and room was ample with good amenities. Mentioned to staff a betted cleaning in the corners of the... More 

Helpful?
Thank LDOEMO
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Diplomat Resort & Spa, part of Curio - A Collection by Hilton is an elegant retreat right on the beach. Whether staying on pleasure or business this pristine Hollywood Beach Florida hotel and resort is sure to delight. Rooms are spacious with gorgeous views of the ocean and pools. The infinity pool is perfect for families or couples and our attentive staff will deliver refreshments to you there or at the lagoon pool below. The beach is only steps away and Splash restaurant will pack food and drinks for you to take to the beach. ... more   less 

Additional Information about Diplomat Resort & Spa Hollywood, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019-2827 (Formerly Westin Diplomat Resort and Spa)
Location: United States > Florida > Broward County > Hollywood
Price Range: $221 - $615 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Diplomat Resort & Spa Hollywood, Curio Collection by Hilton 4*
Number of rooms: 998
Reservation Options:
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Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort
Hotel Style:
#2 Business Hotel in Hollywood
#3 Spa Hotel in Hollywood
#4 Luxury Hotel in Hollywood
#9 On the Beach Hotel in Hollywood
#16 Family Hotel in Hollywood
#17 Romantic Hotel in Hollywood
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