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The Diplomat Beach Resort, Curio Collection by Hilton

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2,624 Reviews from our TripAdvisor Community

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Showing 2,392: English reviews
New York City, New York
Reviewed October 5, 2015

I stayed here during the busy Christmas/New Years season. The hotel is great, but it feels more like a conference center than a resort. The room was beautiful and clean. We didn't spend much time in the actual hotel, but it was convenient to have a small coffee shop in the lobby to grab a coffee and a muffin or...

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Helpful?
1Thank Rebecca A
Rockville, Maryland
Reviewed October 5, 2015

I was totally floored by the beauty of this hotel. The ocean views are outstanding and the rooms so very comfortable. The staff / service was more than I expected. LD went out of his way to make sure that I am my group had everything they needed. I mentioned that I wanted an expresso and next thing I know,...

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2Thank Monique T
Hallandale
Reviewed October 4, 2015

SINCE IT BECAME A HILTON. Service has definitely deteriorated. I was trying to get information on an event that I was attending and did not get through to anyone other than reservations who managed to get through to the front desk for me. Very, very frustrating.

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Helpful?
2Thank Donna Z
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Donna Z, We are sorry that you had a disappointing experience while trying to get information about an event. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of...

Fort Lauderdale, Florida
Reviewed October 4, 2015 via mobile

We stayed up street but am familiar and watched the tremendous success of this GM and team. We walk through hotel and never met a unfriendly employee. He keeps an immaculate hotel inside and out. Congratulations Ed Walls and team what a icon in hospitality industry. We love to read about his dynamic success.

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Helpful?
3Thank bobjoness
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear bobjoness, Thank you for sharing your experience. Your kind review was greatly appreciated! We are so delighted you enjoyed your time with us and that we made a lasting impression! We look forward to welcoming you back again soon! Warmest regards, Amanda

Miami, Florida
Reviewed October 4, 2015 via mobile

Horrible experienced I felt harassed through out the hotel by thier employees ot was my daughter birthday and I had a few family member over when I made my reservation I explain the n they said there will not be a problem at 9 pm security knocked the door saying people were complaining that we were load so I took...

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3Thank Susette F
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Susette F, We sincerely apologize for this isolated occurrence. It is our goal to assure that all our guests are satisfied while staying with us! We welcome you and your family back with open arms, we will assure that our gathering areas are available for you and your family to enjoy while staying at the Diplomat Resort & Spa....

Allen, United States
Reviewed October 4, 2015

The suites are very comfortable. Very quiet for sleeping. The pools are fantastic, and very artful. The restaurant is very upscale, and the food is delicious. Definitely someplace to return to for a pleasure visit.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank Timothy S
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Timothy S, Sounds like you had a great time staying with us! Thank you for the nice comments about all areas of the hotel. Come visit us again soon for some more R&R. Sincerely, Amanda

Myrtle Beach, South Carolina
Reviewed October 3, 2015 via mobile

Great hotel! We always enjoy and Oscar was amazing helping us by the pool! We had some issues with housekeeper but over all very good experience! The stuff is very nice and the rooms are really spacious! It's excellent location easy to get to anywhere!

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Thank didivoys
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear didivoys, We are so delighted to hear that during your stay at the Diplomat Resort & Spa, the service from Oscar, as well as our rooms were up to your expectations. We hope that you will visit us again in the future, to create another memorable experience for you to remember. Truly yours, Amanda

Houston, Texas
Reviewed October 2, 2015

This is a beautiful hotel, with a great view, but I felt gouged at every turn. I stayed at the Diplomat for a conference. I expect things to be a little more expensive at a resort, but The Diplomat took it to a new level. Normally I would not complain about paying more for great service and convenience, but The...

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Helpful?
1Thank Josh H
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Josh H, Thank you so much for providing us with valuable feedback. We are sorry to hear that we were not able to exceed your expectations. We will share your thoughts with the appropriate departments in regards to the pricing of our breakfast. We are sorry that we were not able to resolve this while you were here. We...

Toronto, Canada
Reviewed October 2, 2015

Everything was amazing, hotel close to the Hollywood boardwalk, shopping, restaurants. Beach was great, stayed when it was the Westin, staff had some issues. Decor, lobby and rooms well done. Planning another trip there.

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1Thank I R
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear I R, Thank you for taking the time to share your recent stay with us, and your return loyalty. I am delighted to read that you will be coming back! See you soon, Amanda

Temecula, United States
Reviewed October 2, 2015

This place was amazing. From their courteous staff to their beautiful building and rooms. I was on business and I had to pick a regular room with whatever view I ended up with (in other words, no upgrades) and when I arrived, the Curio Staff at the front counter told me that they upgraded me to a suite that over...

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
1Thank Robert G
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Rob G, What an outstanding review!! Thank you so much for your amazing feedback! We are delighted to hear that our staff was able to go above and beyond for you and made your stay unforgettable! We are looking forward to see you again soon! My best, Amanda

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Golf course
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A grand re-imagining of a legendary Florida resort, The Diplomat Beach Resort brings iconic hospitality back, wrapped in a spirited escape-to-sunny-shores feeling. Rising above the Atlantic waves and beyond the expected, this magnetic social hub extends its stylish flair from coast to Intracoastal - a Florida playground perfected. From our lagoon pool, cabanas, shore and spa to creative culinary & entertainment, families and work friends find a vibrant oceanfront destination, a reason to return. ... more   less 

Additional Information about The Diplomat Beach Resort, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019-2827 (Formerly Westin Diplomat Resort and Spa)
Location: United States > Florida > Broward County > Hollywood
Price Range: $269 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Diplomat Beach Resort, Curio Collection by Hilton 4*
Number of rooms: 998
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Cheap Tickets and Jetsetter so you can book your The Diplomat Beach Resort, Curio Collection by Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort
Hotel Style:
#2 Business Hotel in Hollywood
#3 Spa Hotel in Hollywood
#5 Luxury Hotel in Hollywood
#9 On the Beach Hotel in Hollywood
#15 Family Hotel in Hollywood
#16 Romantic Hotel in Hollywood
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Questions & Answers

Here's what travelers have asked, with answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and other travelers.
95 questions
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Questions? Get answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Prices between midrange to luxury. 26 floor south side had lovely intercoastal views at night and during day partial ocean view.”
 of 5 bubbles jojobuck1, 4 days ago | Read review
“Oceanfront on an upper floor is well worth the cost.”
 of 5 bubbles SailChicago2217, 4 days ago | Read review
“Higher floors are quieter... but avoid top”
 of 5 bubbles Buzztraveler, 5 days ago | Read review
“be sure to wait for a room that is not being renovated...worth the wait”
 of 5 bubbles 123emilyp123, 1 week ago | Read review
“Rooms facing West give you a good view of city.”
 of 5 bubbles 387indy, 1 week ago | Read review
5 of 5
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