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The Diplomat Beach Resort, Curio Collection by Hilton

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The Diplomat Beach Resort, Curio Collection by Hilton
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2,709 Reviews from our TripAdvisor Community

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Showing 2,471: English reviews
Los Angeles, California
Reviewed January 2, 2016

So, after spending an obscene amount of time at a car rental place at the airport (not always as easy as they make it seem in the commercials) I finally arrived at the Diplomat. Let me first say, please sign up for Hilton Honors if you haven't already, it is a blessing and you get your own special line. I...

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Helpful?
Thank S H
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear S H, WOW!! Thank you so very much for such an exceptional review and all of us here at the Diplomat Resort and Spa are truly appreciative. It has been nothing but a pleasure and privilege to be of service and reading such a lovely sentiments most certainly resonates. It fills me with great pride and joy to know...

Lawrence, New York
Reviewed January 2, 2016 via mobile

I took my family here after our vacation trip to PR to attend a close family friends wedding this past Christmas week. The staff was great. The rooms were very nice. My wife and I had a suite and were very happy with it. Only negative comment would be the location of the room safe that is close to six...

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Helpful?
Thank Russell F
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Russell F, The entire Diplomat family is most appreciative of this exceptional Trip Advisor review and it was truly a great honor and privilege to have you and your family with us for the beautiful wedding occasion. It would be a treat to welcome you and your family back in the near future. Once again, my sincere appreciation and...

Maplewood, New Jersey
Reviewed January 1, 2016 via mobile

Lots of kids yet single adult couple friendly as well. Easy enough to grab cereal, fruit, sandwiches, coffee, etc... In the lobby especially helpful with kid appetite or if you don't want to waste anytime sitting down in one of the few restaurants there. Pool is awesome. If you are in the upstairs pool, those in the lower pool can...

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Helpful?
Thank Marci W
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Marci W, Thank you so much for taking the time to share your recent stay with us. I am pleased to read that you enjoyed our amenities and even some off property sight-seeing! It would be a privilege and honor to welcome you back to the Diplomat Resort & Spa in the near future. Kindest regards, Amanda

State of Sao Paulo
Reviewed January 1, 2016

The hotel is nice and not very far away from Miami Beach. Lobby is very nice. Has 2 pools and beach access. Room is not very big but works fine. I booked a partial ocean view room and they gave me a room with no beach view at all. Breakfast and Internet are not included in room rate. Parking is...

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Helpful?
Thank Fabio H
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Fabio H, Thank you for sharing your feedback with us on TripAdvisor. It is not our intention to provide anything less than the best in service and facilities. We have different room packages that include breakfast, and Internet. Our reservations department will be more than happy to assist with any booking inquires. Our parking rates are also comparable to...

parkland, United States
Reviewed January 1, 2016

The hotel cannot accommodate the amount of guests it books. Pool way over crowded, no chairs available during our stay. Beach was the same. People on top of each other. Guests were rude. Almost $20 for one adult beverage. Construction in front and around hotel. Stressful stay!

Review collected in partnership with Curio – A Collection by Hilton
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1Thank Christopher B
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Christopher B, Thank you for providing us with your candid feedback. We are very sorry that we were not able to exceed your expectations during your recent visit. We are constantly striving to improve on our guest experience and will not take your comments lightly. We do hope that you will return and allow us the opportunity to extend...

hollywood, United States
Reviewed January 1, 2016

For 4 star resort i would rate the Diplomat Hotel as a very poor experience. This Hotel is not a 4 star stay. You get charged for every little item. You pay $450 a night and for that I want good service. I had a package delivered and I was charged $5 for the hotel receiving it. To use the...

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
1Thank Jack F
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Jack F, First and foremost, please accept our sincere apologies for your dissatisfying experience here at our hotel. We have reviewed your comments, and truly appreciate your honest feedback. We have recently introduced a resort fee that will include 4 chaise lounges and additional amenities for out guests enjoyment. Your comments will help us greatly and we hope to...

Orlando, United States
Reviewed December 31, 2015

The hotel is well appointed and has a top notch set of Team Members. Everyone we encountered on the Hilton Team was available for questions and delivered excellent service. The morning quick service coffee market has an wonderful group of Team Members who are not just there to serve coffee but are personable, love to chat, and all have great...

Review collected in partnership with Curio – A Collection by Hilton
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Thank Barry J
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Barry J, I truly appreciate your exquisite account of your Diplomat experience here on TripAdvisor and most importantly to know that it was exceptionally wonderful and personable. Thank you very much for taking the time to share your sentiments and please know that it was an honor and privilege for us to be of service to you. See you...

Seattle, Washington
Reviewed December 31, 2015 via mobile

Had the opportunity to have a meeting right before Christmas and brought the family. We stayed in the Governors Suite on the 32nd floor. Simply amazing and roomy. The kids were thrilled. Work being done on the balcony so we didn't use it - too bad as I love to sit outside and enjoy a morning coffee. Large living area...

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Helpful?
Thank Jennifer B
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear JenBValor, Thank you for sharing your comments regarding your latest stay with us on TripAdvisor. I would like to express my most sincere apologies that the balcony was not usable during your stay, but i am thrilled to hear that the overall room was to your liking. It was a true pleasure and privilege to have you and we...

New Mexico
Reviewed December 30, 2015

First class ocean front accommodations with two pools, beach access, multiple restaurants and a gorgeous view. This year, the price seems to have gotten a little more reasonable, and we moved up from our usual Thanksgiving stay to this high-rise luxury hotel. Everything about this hotel says luxury, from the beautifully decorated lobby, to the restaurants to the exotic cars...

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Thank Desertconnoisseur
Riverside, Connecticut
Reviewed December 30, 2015

Rooms OK BUT if you get a suit the sofa bed cannot sleep two Children (ours r 9 and 11). Sofa is really a love seat so if its just two of you the suite is nice ok but not a family of four ( we made a second bed out of the bedroom couch). The hotel is probably 20...

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Thank gregory p
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Golf course
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A grand re-imagining of a legendary Florida resort, The Diplomat Beach Resort brings iconic hospitality back, wrapped in a spirited escape-to-sunny-shores feeling. Rising above the Atlantic waves and beyond the expected, this magnetic social hub extends its stylish flair from coast to Intracoastal - a Florida playground perfected. From our lagoon pool, cabanas, shore and spa to creative culinary & entertainment, families and work friends find a vibrant oceanfront destination, a reason to return. ... more   less 

Additional Information about The Diplomat Beach Resort, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019-2827 (Formerly Westin Diplomat Resort and Spa)
Location: United States > Florida > Broward County > Hollywood
Price Range: $244 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Diplomat Beach Resort, Curio Collection by Hilton 4*
Number of rooms: 998
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Cheap Tickets, Travelocity and Jetsetter so you can book your The Diplomat Beach Resort, Curio Collection by Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort
Hotel Style:
#2 Business Hotel in Hollywood
#3 Spa Hotel in Hollywood
#5 Luxury Hotel in Hollywood
#9 On the Beach Hotel in Hollywood
#15 Family Hotel in Hollywood
#16 Romantic Hotel in Hollywood
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Questions & Answers

Here's what travelers have asked, with answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and other travelers.
99 questions
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Questions? Get answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 2664 had a great waterway/city view”
 of 5 bubbles BEG1969, yesterday | Read review
“Oceanfront Room is best - but make sure construction is complete so you can open your door.”
 of 5 bubbles EMH423, 2 days ago | Read review
“Avoid balcony construction. Ask upon check in.”
 of 5 bubbles BHreviews, 3 days ago | Read review
“Ocean View with a working balcony would be best, but you cannot trust that you will get that when you call in.”
 of 5 bubbles cydney04106, 4 days ago | Read review
“Check in was super slow - they have a Hilton Honors check in but no one staff's it -”
 of 5 bubbles Piazzashell, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question