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The Diplomat Beach Resort, Curio Collection by Hilton

Priceline$155*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$359*
$155*
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$161*
$161*
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The Diplomat Beach Resort, Curio Collection by Hilton
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3,091 Reviews from our TripAdvisor Community

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There are newer reviews for The Diplomat Beach Resort, Curio Collection by Hilton
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Showing 2,835: English reviews
West Lafayette, Indiana
Reviewed April 25, 2016

I was woke up by the noise of drilling in the morning. I called the front desk for help. They just let me wait until the noise end itself! No words of comfort or compensation at all! They told me it would only last for less than half an hour, but it actually took more than one hour! What's more,...

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Helpful?
1Thank Selena Z
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Selena Z, I am sorry to hear about the u fortunate opportunities that you encountered during your stay. Our goal is to ensure that we are providing amazing service, and all of our guests leave with long lasting positive memories. Please know that I have followed up with our teams to address these issues for our future guests. Sincerely,...

Cypress, United States
Reviewed April 25, 2016

The was a lovely hotel. The rooms were very nice and I think most had a good view. I was on the side and still had a great beachfront view. Beds are comfy and the rooms are a great size. I didn't go down to the pool but some of my friends did. They said that it was absolutely amazing....

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Helpful?
2Thank Anthony P
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Anthony P, Thank you for taking the time to share you recent stay with us. I am happy to read that you enjoyed your room with the oceanfront view, and we agree, it's the perfect view to wake up to. We hope to have the opportunity to welcome you back in the near future. My Best, Amanda

Columbus, Ohio
Reviewed April 24, 2016

Contrary to many of the reviews we found the staff to be outstanding. While many were hard to understand because English was a definite second language they all went out of their way to please. The physical plant is undergoing a rehab which unlike other Hiltons they do not mention this on their web site.. Currently it appears balconies and...

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Helpful?
3Thank disgusted012
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear disgusted012, First and foremost, thank you for your loyalty to Hilton as a Hilton Honors Diamond member, and for reviewing your recent stay at the Diplomat Resort & Spa. As you can well imagine, I am left feeling disappointed to learn of the variety of frustrations you experienced during your recent stay with us. I very much appreciate your...

Los Angeles, California
Reviewed April 24, 2016

Hotel has a nice clean infrastructure. However it is very noisy during the day due to ongoing reservations and some guests are quite noisy as the allow their children to run up and down the hallways unsupervised.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank A9985UPbriant
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear A9985UPbriant, Thank you for taking the time to share your honest feedback. My sincere apologies for the noise you experienced during the day. Rest assured that your comments have been acknowledged and I understand the Inconvience this has caused. We hope for the opportunity to welcome you back in the future. Kindest regards, Amanda

Reviewed April 24, 2016 via mobile

To begin with the hotel had a horrible smell with the air conditioning running on 80. We did valet on our car and we had our mountain bike in the back. We asked for our car the following morning to find our that our bike had Been stolen!!!!!!! STOLEN!!! The environment in this hotel is very low class and sad....

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Helpful?
2Thank NatalieM05
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear NatalieM05, Thank you so much for taking the time to write us about your previous visit. I am so sorry to hear about the unfortunate opportunities that you encountered during your time with us. May I ask that you contact me directly at Amanda.Ventura@Diplomatresort.com. I would like to follow up in regards to the stolen bike. I look forward...

Reviewed April 24, 2016 via mobile

fantastic place to stay , only surprise was that 18 percent gratuity was added to everything even for just ordering key lime pie staff was very helpful and took care of details rooms were little small but ok. pool is wonderful and so is spa experience

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Helpful?
Thank Chris D
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Chris D, Thank you kindly for your recent review and excellent feedback of your stay at the Diplomat Resort & Spa. I am thrilled to learn that you had an enjoyable experience at our pools and our Spa. We will be looking forward to welcoming you back soon. Warm Regards, Amanda,

Reviewed April 23, 2016

Upon my arrival, the people at reception totally ignored me and served three other customers before me. I requested a king bed, and got two queens... why??? Also on check in they told me that the balcony was not accessible due to renovations. Why didn't they tell me before I check in? I got to my room, very unimpressed. The...

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Helpful?
1Thank Allan F
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Allan F, Thank you for sharing your recent experience with us on TripAdvisor. Please know that your satisfaction is of the utmost importance to us. I have reached out to you privately already to further discuss your recent stay. I apologize for the frustrations you experienced. We hope to be able to rectify the issue and show you the...

Reviewed April 23, 2016 via mobile

These guys must be making too much money and not representing the Resort in a good light. We went to rent a kayak and only one guy was working sign up and did not even care about the people standing in line...we were 2nd in line and waited over 15 minutes before we walked away. The bottom line, Boucher Brothers...

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Helpful?
Thank Bert M
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Bert M, Thank you for your recent review and candid feedback regarding your experience at the beach. Please accept my sincere apologies for our service gaps and Inconvience caused. Is is truly not in keeping with our service standards and I offer no excuse. Please reach out to me directly in hopes to restoring your faith and trust in...

Reviewed April 23, 2016 via mobile

Stayed here 3 nights. Luckily on a package deal including breakfast. 'Cause that was a 70usd price tag for two persons. Incl 18% tips. Pool area nice but why is it that these hotels have to play loud music and only the latest club versions ? What is wrong with mixing it with something from other decades ? Shows me...

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Helpful?
2Thank Steen K
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Steen K, Thank you for taking the time to let us know how your recent stay at the Diplomat Resort & Spa went. I highly appreciate your review as it provides me with the information I need to look into your experience personally. I will reach out to the recreational team in regards to mixing up the type of...

Plymouth, United Kingdom
Reviewed April 23, 2016 via mobile

After staying at South Beach for a week this resort was very different. This was a beautiful beach resort hotel with lovely amenities.The beach was gorgeous with great sunbeds and helpful staff. The hotel was beautifully decorated and spotlessly clean. Our room was comfortable with lots of extras that made our stay very good. We used rivals lounge for food...

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Helpful?
1Thank Sue R
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Sue R, Thank you for taking the time to share your recent experience with us at the Diplomat Resort & Spa. It was wonderful to hear how much you enjoyed your stay, from the beach amenities, room accomodations and Rivals restaurant. Rest assured that your comments have been acknowledged and we understand the disappointment and Inconvience the pool closure...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A grand re-imagining of a legendary Florida resort, The Diplomat Beach Resort brings iconic hospitality back, wrapped in a spirited escape-to-sunny-shores feeling. Rising above the Atlantic waves and beyond the expected, this magnetic social hub extends its stylish flair from coast to Intracoastal - a Florida playground perfected. From our lagoon pool, cabanas, shore and spa to creative culinary & entertainment, families and work friends find a vibrant oceanfront destination, a reason to return. ... more   less 

Additional Information about The Diplomat Beach Resort, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019-2827 (Formerly Westin Diplomat Resort and Spa)
Location: United States > Florida > Broward County > Hollywood
Price Range: $205 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Diplomat Beach Resort, Curio Collection by Hilton 4*
Number of rooms: 998
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Hilton Hotels Direct, HotelsforEveryone, Cancelon, Priceline, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your The Diplomat Beach Resort, Curio Collection by Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort
Hotel Style:
#2 Business Hotel in Hollywood
#4 Spa Hotel in Hollywood
#7 Luxury Hotel in Hollywood
#10 On the Beach Hotel in Hollywood
#15 Family Hotel in Hollywood
#16 Romantic Hotel in Hollywood
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Questions & Answers

Here's what travelers have asked, with answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and other travelers.
120 questions
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Questions? Get answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask the staff they really will give you all there is at this hotel”
joebT7275YV, yesterday | Read review
“I'd recommend requesting higher floor - you can see the ocean from pretty much any room :)”
astagiare, 4 days ago | Read review
“Go high. We were first put on the 5th floor and the room was not great. The downside to our king bed room was it was near the elevators.”
jackiefz, 4 days ago | Read review
“Room 2552...perfect sunset”
  • sunset
  • bathroom has shutters opening to room. nice touch.
  • tasteful art
  • loved the retro fridge
  • intracoastal sunset
  • comfortable beds...modern and retro touches.
  • there is also a beautiful tub!
  • cute art in closet
jas0719, 5 days ago | Read review
“Join the free Hilton Honors program to get complimentary internet access.”
  • Nespresso Coffeemaker In Room
3People_who_travel, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$155* /night
View Deal
Booking.com$161
Hotwire.com$161
AMOMA$359
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
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