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The Diplomat Beach Resort, Curio Collection by Hilton

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The Diplomat Beach Resort, Curio Collection by Hilton
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2,475 Reviews from our TripAdvisor Community

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Showing 2,259: English reviews
Greenbrae, California
Reviewed yesterday NEWvia mobile

Lucky, we came during construction, went down to beach. Found Splash!!! Open air casual restaurant right on beach. Fabulous food! Watch the waves in a tranquil atmosphere. Derek the manager attended to our every need; Dan S. our server, was a delight. We came to Splash for three nights in a row, they made our vacation special, a wonderful way...

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Helpful?
1Thank starstream1
Houston, Texas
Reviewed yesterday NEW

I was extremely pleased with this Curio Collection Hotel by Hilton. The location on South Ocean Drive was perfect. The room had modern and sleek decor, with a large soaking tub and seperate shower. The absolute best part of this hotel was the view! We were on the 30th floor in an ocean front room - simply stunning sunrises! The...

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Helpful?
Thank LadyRoseTravels
Cincinnati
Reviewed yesterday NEW

Stayed at this hotel for a conference and was very impressed. The location was great and the pools here are some of the nicest I have ever seen. Everything on the property was a bit pricey but I would expect that for as nice as everything was!

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Thank Missy J
San Gimignano, Italy
Reviewed yesterday NEWvia mobile

this is my second visit, dec 2-8. Last year the service and the hotel were much better. This time there are construction ongoing, very high level noise and lots of problem in management and service. 1. I received an email proposing an upgrade to a room with ocean view and balcony a month before my booking that did not mention...

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Thank sognidoro83
Fort Lauderdale, Florida
Reviewed yesterday NEW

I stayed at this resort for one night, i wished it would have been for more because all i have to say is wonderful things! The room was spotless, modern looking and very big and the view was absolutely breathtaking!!! Service was amazing, room service was phenomenal, nice friendly employees all over the place. A huge THANK YOU to Tamas,...

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Helpful?
Thank CaticaA
Chicago, Illinois
Reviewed 2 days ago NEW

I called in advance as I read the hotel was under construction. I was told the contruction was Monday - Friday only, not on the weekends but sure enough it resumed all weekend long. Also, staff are not educated in customer service. Most seem like they have no training for disgruntled guests or to care for a crisis. Glass door...

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1Thank FriendlyFoodCritic
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear FriendlyFoodCritic, Thank you for taking the time to share your recent experience at the Diplomat Beach Resort. Please accept out utmost of apologies as our highest goal is to have each guest leaving with a positive memory of their stay. We definitely appreciate all feedback and most especially if it is something that has negatively affected ones stay. The...

Newnan, United States
Reviewed 3 days ago NEW

No cleaning of room for three of 5 days. Unresponsive staff. Flying projectiles on balcony from renovations made it unfit to be on safely. Shower soaked entire floor. Left to take towels from pool to have in room as our towels were on floor to soak up water. Room was worst ever in Hilton history and I am Gold member!

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Helpful?
Thank Donophan P
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Donophan P, Allow me to apologize for your experience at our property. Nothing is more disappointing to us than knowing we did not provide the service we are known for and your vacation fell short. We completely understand your frustrations and we want you to know we take feedback like yours very seriously. We are working our best on...

Venice, Florida
Reviewed 3 days ago NEW

The Diplomat Hotel in Hollywood Florida has a friendly atmosphere with a true touch of class. Our stay was only overnight, but we enjoyed every minute. Our room was comfortable and well appointed. The staff was accommodating, professional and very friendly. The view of the ocean is spectacular. The hotel lobby is busy, but again everyone was trying to make...

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Helpful?
Thank lovers1102
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear lovers1102, Thank you for taking the time to provide us with your review. We're thrilled to know you had an incredible time with us and we look forward to welcoming you back to the Diplomat Beach Resort for more unforgettable memories. All the best, Amanda

Herndon, United States
Reviewed 3 days ago NEW

The hotel was under construction during our stay and it was not disclosed on the website prior to us booking our stay. The first room we had was not cleaned properly. We paid for an upgraded ocean front room with balcony but due to construction could not use the balcony. Once again, the hotel should have disclosed this fact and...

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2Thank lesliesZ6283ZR
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear lesliesZ6283ZR, Allow me to apologize for your unpleasant experience at our property. We are just as disappointed as you are that we did not complete our transformation within the time frame we projected and we can completely understand your frustrations. The Diplomat Beach Resort's $100 million transformation will emerge as a fresh, experiential way to vacation early next year....

Trondheim, Norway
Reviewed 4 days ago NEW

Don't use this hotel if your traveling with small baby's, we had to struggle to get hot water. They also charge you extra for resort cost that your not informed about in forehand, so when you think you got a good price on your booking you better think again. Our suite on the top floor was very noisy, there was...

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1Thank Niruban Y
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Niruban Y, Nothing is more disappointing to us than knowing we did not provide you with the experience expected, Niruban Y. We're so sorry for noise issues you faced in your suite. Please know that we make our resort fee public through all web outlets for our guests and I apologize that you were not made aware. We truly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Golf course
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A grand re-imagining of a legendary Florida resort, The Diplomat Beach Resort brings iconic hospitality back, wrapped in a spirited escape-to-sunny-shores feeling. Rising above the Atlantic waves and beyond the expected, this magnetic social hub extends its stylish flair from coast to Intracoastal - a Florida playground perfected. From our lagoon pool, cabanas, shore and spa to creative culinary & entertainment, families and work friends find a vibrant oceanfront destination, a reason to return. ... more   less 

Additional Information about The Diplomat Beach Resort, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019-2827 (Formerly Westin Diplomat Resort and Spa)
Location: United States > Florida > Broward County > Hollywood
Price Range: $170 - $548 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Diplomat Beach Resort, Curio Collection by Hilton 4*
Number of rooms: 998
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Odigeo, Orbitz, Cheap Tickets, Expedia and Jetsetter so you can book your The Diplomat Beach Resort, Curio Collection by Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort
Hotel Style:
#2 Business Hotel in Hollywood
#3 Spa Hotel in Hollywood
#4 Luxury Hotel in Hollywood
#9 On the Beach Hotel in Hollywood
#16 Family Hotel in Hollywood
#17 Romantic Hotel in Hollywood
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Questions & Answers

Here's what travelers have asked, with answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and other travelers.
86 questions
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Questions? Get answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a high floor, ocean view - you will not be disappointed.”
 of 5 bubbles LadyRoseTravels, yesterday | Read review
“ask for a balcony, city or ocean is nice”
  • Bathroom
  • foyer entrance to room
  • cute pink frige
  • City View with balcony
  • Bed
 of 5 bubbles gtjrpj, 5 days ago | Read review
“Great pools”
 of 5 bubbles 140cflores, 1 week ago | Read review
“Get an Ocean View in the renovated tower”
 of 5 bubbles 496jennj, 1 week ago | Read review
“Corner rooms on higher floors are quite nice and quieter.”
 of 5 bubbles Tor3000, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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