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Diplomat Resort & Spa Hollywood, Curio Collection by Hilton

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3555 South Ocean Drive, Hollywood, FL 33019 (Formerly Westin Diplomat Resort and Spa)
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Diplomat Resort & Spa Hollywood, Curio Collection by Hilton
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2,000 Reviews from our TripAdvisor Community

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Showing 1,821: English reviews
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

When we first stepped foot on the beach, a young man named Pheibian helped me out with setting up the umbrellas and chairs for me and my sisters, he was very nice and generous. Unfortunately we could not tip him because we only carried cards, but he deserved $20!..

Helpful?
Thank Niecey 9
Irvine, California
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

The hotel is going through a major renovation currently, which I wish we knew before we came, as there were a number of things that just were not right due to it. Food & Beverage options currently at the hotel are minimal, and the pool bar, wow, what can we say. Slow service, and even on a night where the... More 

Helpful?
Thank prezsteve
New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Although the hotel was under renovation the staff went over and above to make your stay as wonderful as possible. the only complaint was the food outlets not offering a better cuisine selection and the inconvenience of not having a restaurant in the hotel.

Helpful?
1 Thank HildaCan
Texas
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were invited by some friends to stay at this resort, so really didn't have a choice in rooms. Our room faced west on the fourth floor so not much of a view. Room very clean and nicely decorated. Big nice bath with tub and separate shower. Bed very comfortable. Pillows could be better. The resort is HUGE. We stayed... More 

Helpful?
Thank Luv2travel65
Baltimore, Maryland
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I understand that renovations are part of the hotel business. However, they can be handled differently. I booked this hotel to attend a business conference months in advance (they took a one nights deposit, not obvious when you place reservations that they will do this). The day before arrival, we get an email saying that the property is under renovation... More 

Helpful?
Thank travellin' C
Poland, Ohio
1 review
4 of 5 stars Reviewed 2 days ago NEW

Lee and Ross on the beach, Roxanna at splash, Myna at check-in, Ryan poolside, and so many others made our stay wonderful. Very thankful to all of the staff. They called us by our first names, and made a real difference to our trip. Sushi on the 33rd floor was awesome and reasonably priced. Diplomat landing restaurants also were great.... More 

Helpful?
Thank sbcmqueen
Washington DC, District of Columbia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Check in was ok. I was a little disappointed when I was told that no one work on the property by the name Margaret. whom I spoke with 2 time regarding upgrading to a balcony room and the front desk agent Pamela didn't have nothing to offer. I was also told that I didn't get a bottle of water or... More 

Helpful?
1 Thank tonyalr611
New Jersey
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here twice. The first time, the service was better than the second time. I was on the pool deck and security yelled at me, saying I had to have a blue ribbon to be on the pool deck. I showed them my room key and said I was staying there, but they kept yelling at me. The housekeeping... More 

Helpful?
Thank Evan A
folsom
1 review
2 of 5 stars Reviewed 3 days ago NEW

I enjoyed the hotel other than the parking arrangement. The second day I was there I had my radar detector stolen from my car. I talked to Eddie Deleon, the manager of the valet, and he told me he would check into this matter. I received an email from him stating my parking for my entire trip would be free... More 

Helpful?
Thank NoSub
Buford
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

I stayed here previously when this was the Westin Diplomat and couldn't say enough good things about the property and staff. Wow...how things change with new ownership. We booked the property to attend a business meeting and arrived to find our room was not ready and wasn't ready until almost 4:00 pm. When we got to our room, we found... More 

Helpful?
Thank michaelmY9831JK
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Diplomat Resort & Spa, part of Curio - A Collection by Hilton is an elegant retreat right on the beach. Whether staying on pleasure or business this pristine Hollywood Beach Florida hotel and resort is sure to delight. Rooms are spacious with gorgeous views of the ocean and pools. The infinity pool is perfect for families or couples and our attentive staff will deliver refreshments to you there or at the lagoon pool below. The beach is only steps away and Splash restaurant will pack food and drinks for you to take to the beach. ... more   less 

Additional Information about Diplomat Resort & Spa Hollywood, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019 (Formerly Westin Diplomat Resort and Spa)
Location: United States > Florida > Broward County > Hollywood
Price Range: $163 - $542 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Diplomat Resort & Spa Hollywood, Curio Collection by Hilton 4*
Number of rooms: 998
Reservation Options:
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Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort
Hotel Style:
#2 Business Hotel in Hollywood
#3 Spa Hotel in Hollywood
#4 Luxury Hotel in Hollywood
#8 On the Beach Hotel in Hollywood
#16 Family Hotel in Hollywood
#17 Romantic Hotel in Hollywood
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