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Diplomat Resort & Spa Hollywood, Curio Collection by Hilton

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Diplomat Resort & Spa Hollywood, Curio Collection by Hilton
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2,176 Reviews from our TripAdvisor Community

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Showing 1,984: English reviews
Boston
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed yesterday NEW

My family has been staying at the Diplomat for over 10 years at least once a year on one of our trips to South Florida. Ever since Hilton Curio took this over from the Westin Starwood group the service has been horrible, I mean absolutely horrible. We never had an issue in the past but now we will never go... More 

Helpful?
Thank lovinglifenow
2 of 5 stars Reviewed yesterday NEW

My wife and I decided to be in our anniversary at the hotel. It really wasn't a good experience. The hotel is under major repairs, a lot of noise, many closed areas, access from the convention center to the hotel area, etc. The room was smoking, we don´t smoke. I wrote an order for room service (Breakfast) approximately at 10... More 

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Raúl M
Roswell, Georgia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The views at this hotel rock!! Renovations can make many of the balconies unusable. My room was on the inter coastal side, which was cool to see the boats go up and down and see the city, but next time, the ocean view may be a better position for me. I had a corner room with views on both sides.... More 

Helpful?
Thank Becky L
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Perfect beach service. Louby and Lee were very attentive and helpful during our entire stay, remembered our names and made our time very relaxing. The hotel accommodations and pool was well kept, clean and excellent bar drinks. Definitely returning to the Diplomat upon my return trip

Helpful?
Thank John C
Denitsa G, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear John C, Thank you for taking time out to share this delightful review. We are glad you have wonderful memories from your experience with us. Delivering excellent service is our utmost priority and we are thankful that you have experienced it. Rest assured that your kind compliments will be shared Lee, Louby and the entire team. It is great... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The Hotel is under construction, there is no Restaurant, just one Bar very difficult to find, the web page looks great but the Hotel is not ready yet. The Fitness room is very small for such a Big Hotel

Helpful?
2 Thank Francisco Aleja... M
Denitsa G, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear Guest, Thank you very much for choosing to stay with us on your recent visit to Hollywood. Please accept our sincere apologies for the inconvenience caused to you during your stay as it is our constant endeavor to provide the finest of products and service in hospitality. Please feel free to reach out to me personally and send me... More 

Groton, Connecticut
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was a surprise to me from my fiancé. He knows I love the Hollywood area but usually stay in small boutique hotels. He took a chance and booked a room here. Our view was fabulous. So amazing. We were on the ocean side which is key here. I think we were on about the 12th or 13th floor. The... More 

Helpful?
Thank kristineregine
Denitsa G, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear kristineregine, Thank you for taking time out to share such a detailed and delightful review. It gives us an immense pleasure to read through your comments and to know that the experience at our hotel met your expectations & that you had such a pleasant & comfortable stay with us. We have taken the liberty of sharing your lovely... More 

Plano, United States
Level Contributor
5 reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed one night for a conference and this is my second stay here - top notch service and was upgraded to a great suite. Could not ask for better care! The room has an amazing view but, due to the number of window, tended to get a little warm in the afternoon.

Helpful?
Thank Danny G
Denitsa G, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear Danny G, Thank you for sharing your review. We are humbled to know we are worthy of your 5 stars. It is our goal to provide our guests with superior accommodations and unmatched guest service standards, so we are delighted to know you enjoyed your stay. We look forward to the opportunity of hosting you again in the future.... More 

Georgia
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Loved this hotel and the beach services were awesome!! Louby and Lee were very friendly and helpful. They always made sure we were enjoying ourselves and had everything we needed. They had great recommendations for food and places in the area. Looking forward to coming back here soon!

Helpful?
Thank bluueyes51
Denitsa G, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear bluueyes51, It is delightful to know that you thoroughly enjoyed your recent stay at our hotel. Louby and Lee are truly hidden jems and rest assured that they will be recognized for their hard work! We strive to provide our guests with amazing experiences and we are very happy knowing that was exactly what yours was. Kind Regards, Denitsa... More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Phylicia at the front desk was very nice and upgraded my room for my birthday! I will definitely stay here again when I come to Fort Lauderdale. It was the nicest suite I have ever stayed in! Lee and Louby were awesome! Made our stay extra special. First class service!

Helpful?
Thank Jameson S
Denitsa G, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear Jameson S, Thank you so very much for taking the time to share such a wonderful and thoughtful review. Phylicia, Lee and Louby are truly a wonderful asset to our team and we will ensure they are all recognized for her efforts. We are very happy to know you had such a wonderful experience and we look forward to... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Although the hotel stay was very challenging construction, inconsistency, etc, the highlight was the beach. Louby and Lee with Boucher were very patient each day that I visited for six days. The hotel did not report that I had paid the resort fee for the beach chairs but the team gave me no hassle each day while they sorted it... More 

Helpful?
Thank LT P
Denitsa G, Guest Relations Manager at Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, responded to this review

Dear LT P, Although you experienced a few minor challenges, we are happy to know you enjoyed your stay. It was my pleasure to share your positive experience with our excellent beach staff members, Louby and Lee! They truly appreciate hearing from satisfied guests like you, and we all look forward to your return. Warmest Regards, Denitsa G More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Diplomat Resort & Spa, part of Curio - A Collection by Hilton is an elegant retreat right on the beach. Whether staying on pleasure or business this pristine Hollywood Beach Florida hotel and resort is sure to delight. Rooms are spacious with gorgeous views of the ocean and pools. The infinity pool is perfect for families or couples and our attentive staff will deliver refreshments to you there or at the lagoon pool below. The beach is only steps away and Splash restaurant will pack food and drinks for you to take to the beach. ... more   less 

Additional Information about Diplomat Resort & Spa Hollywood, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019-2827 (Formerly Westin Diplomat Resort and Spa)
Location: United States > Florida > Broward County > Hollywood
Price Range: $197 - $573 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Diplomat Resort & Spa Hollywood, Curio Collection by Hilton 4*
Number of rooms: 998
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels, Booking.com, Hotwire, Odigeo, getaroom.com, Cheap Tickets, Hotels.com and Jetsetter so you can book your Diplomat Resort & Spa Hollywood, Curio Collection by Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort
Hotel Style:
#2 Business Hotel in Hollywood
#3 Spa Hotel in Hollywood
#4 Luxury Hotel in Hollywood
#8 On the Beach Hotel in Hollywood
#16 Family Hotel in Hollywood
#17 Romantic Hotel in Hollywood
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