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Holiday Inn Miami West - Hialeah Gardens

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Holiday Inn Miami West - Hialeah Gardens
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1,416 Reviews from our TripAdvisor Community

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Showing 975: English reviews
Miami, Florida
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Rooms are really nicely kept. Staff is very helpful and friendly. Great breakfast. Excelent location. The bed linens and towels were new. Still under process of remodeling but didn´t affect our stay at all.

Helpful?
Thank Carlos G
Cancun
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I stayed in the hotel for many times. Never had a problem. Last stay I ordered some packages from Amazon. One of the packages was delivered to the hotel and signed by JASMEEN. The package never appeared. I made a complain at the hotel but the manager, Karl Laxy never replied. I talked to him many times, send mails, and... More 

Helpful?
1 Thank Martin T

Travelers are raving about these Hialeah Gardens hotels

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

I stayed at this hotel for a few days and it got better and better each day.The people were very helpful,the rooms were very nicely renovated.The best part of this hotel was the general manager, he went out of his way to make our stay comfortable! I wish there was more people like this in management!

Helpful?
Thank TomPapavasiliou
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear Tom, We are thrilled you had a great stay, and enjoyed our new rooms, hope to see you the next time you are in the Miami area! More 

George Town, Grand Cayman
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I had the opportunity to spend some time at this establishment which is now Holiday Inn formerly Howard Johnson. This hotel has recently been taken over by Holiday Inn and I must say that we were quite impressed with the improvements which is taking place. In spite of a bit of inconvenience due to the renovations the... More 

Helpful?
Thank Verdun T
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear Verdun, It is great to have guest stay with us that have been here before the hotel renovations to see what a transformation it has been, and we are finally in the last phase, the lobby. It was very kind of you to mention Paula and Yasmeen, as they both are wonderful employees that we are so very grateful... More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

Everything was spectacular, the room was nice and clean, the housekeeper named Aurelia was a great help. Aurelia provided great housekeeping service to my balcony room, made the beds very neatly, granted anything extra we needed as far as amenities like towels, shampoo, soap, cups for the coffee machine, napkins etc,. The location was great, near all shopping areas within... More 

Helpful?
Thank LadyDee114
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear Lady Dee, Love to hear the word "spectacular" and thank you for taking the time to mention Aurelia, as she is one of our most dedicated employees and it will be my pleasure to share this with her and her manager. Indeed we are so very close to shopping in the area, Dolphin, Sawgrass and Aventura Malls a short... More 

Louisville, Kentucky
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Not my choice of hotels, but d/t a horrible flight and connection, it's where we landed. I will say, the late night bistro menu options-great! I was there to simply eat, sleep , and leave. They recently have renovated and it is really nice. On suggestion, the carpet in my room was overdue for a deep cleaning.

Helpful?
Thank Cynthia37425
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear Cynthia, We hope you made it to your final destination safely. Thank you for the great comments about the hotel and restaurant. I have also noted the carpet suggestion, as we will be starting our carpet cleaning project late this month, thank you. More 

Curacao
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Me and my husband have been visiting this hotel for 3 years already back when it was Howard Johnson. Due to a problem with the water in our room, we could get a discount when we book again. I emailed mr. Betancourt (manager) as we would like to stay there again this year with family members but this time we'd... More 

Helpful?
Thank FConstancia
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear FConstancia, I will send you a private e-mail as there has to some reason as to why you have not heard back from the hotel, and thank you for bringing this to my attention, please accept my sincerest apologies. More 

Caribbean
Level Contributor
104 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Having been stranded by AA, we were accommodated at the Holiday Inn. The hotel is obviously undergoing renovations, and once these are completed, the hotel will acquire an additional "star". The rooms have comfortable beds and have obviously been renovated: hooray... ! Wi-fi is available and the rooms have giant flat screens. The quality of the food was good, the... More 

Helpful?
Thank CaribbeanExperienced
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear Caribbean Experience, First let me apologize for the slow service in the restaurant, as this will be addressed with the Restaurant Manager, however we are glad you found the quality of food good and the service friendly. Indeed, the hotel will be spectacular once we have finished the renovations, with just the lobby remaining, thanks for taking the time... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

It is truly a very confortable place to stay, very beautiful hotel. My mother and me loved of our breakfast time, because there we met the best staff specifically a Sir named Jesus, he was always willing to help you, he payed remarkable attention to the all the guests in the hotel, and he was truly a special part of... More 

Helpful?
Thank Patricia D
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear Patricia, What great comments about the hotel, including the cleanliness and your server Jesus, as he is a wonderful employee who does care about the guest experience. We can't thank you enough for taking the time to share your experience with us, and we hope to see you back when you are in the Miami area. More 

Trinidad
Level Contributor
149 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family and I stayed at this hotel for the period 26-JUL-16 to 31-JUL-16. This would have been our 7th time staying at this property, but the first time under the Holiday inn brand (the previous 6 times were under the Howard Johnson's brand). Our impression upon arrival was that the facade of the building looked dated, so we really... More 

Helpful?
1 Thank Avidesh S
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear Avidesh, We can't thank you enough for your very detailed summary of your most recent stay, and thank you for continuing to choose to stay with us. The renovations are soon to be completed, including the last phase which will address the front facade you mentioned. We are thrilled that you enjoyed the restaurant, and the new decor. I... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Complimentary onsite parking and WiFi, outdoor pool and onsite dining are just a few of the many reasons people choose our hotel when planning a Miami vacation. ... more   less 

Additional Information about Holiday Inn Miami West - Hialeah Gardens

Address: 7707 NW 103rd St, Hialeah Gardens, FL 33016-2415 (Formerly Howard Johnson Plaza Hotel - Miami Airport)
Location: United States > Florida > Hialeah Gardens
Price Range: $91 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Miami West - Hialeah Gardens 3*
Number of rooms: 263
Reservation Options:
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Also Known As:
Howard Johnson Plaza Hotel Miami Airport
Miami Howard Johnson
Hialeah Gardens Howard Johnson
Howard Johnson Miami Airport
Howard Johnson Hialeah Gardens
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