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Holiday Inn Miami West - Hialeah Gardens

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Holiday Inn Miami West - Hialeah Gardens
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65 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Start your review of Holiday Inn Miami West - Hialeah Gardens
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Henderson, North Carolina
Reviewed 2 days ago NEW

Karl, the GM, was very friendly and accommodating. The staff was also friendly. We stayed there a night before a cruise and 3 nights afterwards to go to my nephew's wedding. I was allowed to park there for free and used the Super Shuttle to go to and from the hotel before and after the cruise (I reviewed them also)....

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Helpful?
Thank Ronald_Rubin
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear Ronald, Thank you for the very detailed summary of your recent stay and thank you for mentioning the friendliness of the staff, as they do try to make each guest fell at home. I will certainly share the comments regarding the food with the food and beverage team, and the flatbread are one of the most popular items. We...

Kingston, Jamaica
Reviewed 1 week ago

Hotel was okay. Location is great. Close to lots of shopping. Stayed on the 8th floor. View at nights is splendid. Rooms does not have a microwave, but if you request it, one will be provided. Nice big television and the cable package is good. a bit of something for everyone.

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1Thank janansaw
Reviewed 1 week ago via mobile

Luz is a great bar tender, great personality and fun to talk to. She makes good drinks, food comes quick and she keeps all the drinks coming. I have been staying here for 21 days and she is by far the best bar tender here.

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Helpful?
Thank Morgan M
San Francisco
Reviewed 1 week ago

I was totally surprised by this hotel. It has been remodeled and includes a bar, restaurant, pool, workout rooms etc. The rooms were large and really comfortable and the free breakfast was amazing in that it was a buffet and you could order food from the waiters. What really surprised me was the staff who were incredibly helpful and friendly....

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Helpful?
Thank Michael B
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear Micheal, Thank you for the great feedback and indeed we have extremely friendly employees who truly enjoy making each guest feel welcome here. Now that our 7 million dollar renovation has been completed guests can enjoy all of the hotels amenities without disruption, including our on site restaurant Bistro 103. Thank you for taking time out of your busy...

Shakopee
Reviewed 1 week ago via mobile

We stayed for 2 nights before our cruise. We attended a Managers reception the first night. We met the general manager, the beverage manager, and one other very friendly lady. The hotel has been completely renovated, all of the beds are new, and the decor is completely updated. We completely enjoyed our stay and would highly recommend this facility to...

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Helpful?
Thank Dee B
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear Dee, Thank you for the kind words about the hotel, and those especially regarding the friendliness of the staff. We are glad you enjoyed the IHG Rewards Members reception as this is a way for the staff to meet our most valued guests. I have shared your comments about the pool bar with the Food & Beverage team, and...

Reviewed 2 weeks ago via mobile

She was very efficient and we had very good service we loved her she was candela the bar has very good service and cheap drinks everything was very smooth and I would definitely come again and again I give them a five

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Helpful?
Thank monsterbearjerry
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear Jerry, Thanks for taking the time to share your experience with us and we are thrilled that Luz provided you the level of service one would expect, and it will be my pleasure to share this with her. We will see you when you return to the area, and again thank you for the feedback!

Reviewed 2 weeks ago via mobile

I loved to spent my work days at the holiday Everything is perfect over there, the room, and the whole hotel. I really enjoy having lunch in the restaurant, Valentina was my host and she was just amazing, perfect in every single way :D

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Helpful?
Thank rherna26
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear Rherna, Thank you for the wonderful comments and especially highlighting the service you received from Valentina, who is a wonderful employee, and it will be my pleasure to share this with her. We hope to see you the next time your travel plans bring you the the Miami area, and thank you for writing us.

Maryland
Reviewed 3 weeks ago

Front desk impressed us with prompt reaction to a problem with information handoff. Night manager got involved and got it resolved while we were at dinner. Hotel is not new, but is in good shape for it's age. Breakfast is available onsite in the restaurant and it has a nice, large, usable front lobby sitting area. Rooms are clean and...

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Helpful?
Thank greenfeet
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear Greenfeet, We are pleased that what ever issue that you encountered was satisfactorily resolved by the staff, and I will certainly share the comments in regards to the cleanliness of the rooms with housekeeping. Than you for taking the time to share your comments with us as we appreciate the feedback.

Reviewed 3 weeks ago via mobile

Rooms are very clean, and spacious. Luz the bartender is awesome and service is excelent. Restaurant food is excellent breakfast and dinner. My favorite location while in the Miami area. I would suggest this location to friends and family.

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Helpful?
Thank Richard B
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear Richard, Thank you for taking the time out of your busy schedule to share your experience with us, and in particular highlighting the service you received from Luz, as she is a wonderful employee that I will take great pleasure in sharing this with her. I echo your comments in regards to the food as excellent and I will...

Pittsfield, Massachusetts
Reviewed 4 weeks ago

This is a great place to stay. We needed a central spot between Key largo and Boca Raton and this was it. Its near the highway in a good location. The rooms were large and clean. The staff were very friendly and helpful, especially Glen Vuilleumier and Andres Betancourt. There are a lot of great local places to grab something...

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Helpful?
3Thank k l
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear K, Thank you for the great feedback and it is always great to hear about how friendly the staff is, as they strive to make each guest feel at home. Indeed we are in a great location not only equidistant to Boca Raton and Key largo, but also to both Ft. Lauderdale and Miami. I will be sure to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Complimentary onsite parking and WiFi, outdoor pool and onsite dining are just a few of the many reasons people choose our hotel when planning a Miami vacation. ... more   less 

Additional Information about Holiday Inn Miami West - Hialeah Gardens

Address: 7707 NW 103rd St, Hialeah Gardens, FL 33016-2415 (Formerly Howard Johnson Plaza Hotel - Miami Airport)
Location: United States > Florida > Hialeah Gardens
Price Range: $120 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Miami West - Hialeah Gardens 3*
Number of rooms: 263
Reservation Options:
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Also Known As:
Howard Johnson Plaza Hotel Miami Airport
Miami Howard Johnson
Hialeah Gardens Howard Johnson
Howard Johnson Miami Airport
Howard Johnson Hialeah Gardens
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Miami West - Hialeah Gardens staff and other travelers.
21 questions
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Questions? Get answers from Holiday Inn Miami West - Hialeah Gardens staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get a pool-view. Ask for the breakfast vouchers and a microwave if you have popcorn or just want to heat something up.”
 of 5 bubbles Ronald_Rubin, 2 days ago | Read review
“top floors equal great view at nights”
 of 5 bubbles janansaw, 1 week ago | Read review
“All rooms have been remodeled so really comfortable”
 of 5 bubbles Q6878TNmichaelb, 1 week ago | Read review
“away from highway”
 of 5 bubbles 321kl, 4 weeks ago | Read review
“10th balcony room is great”
 of 5 bubbles GuillermoC238, Jan 17, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question