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Holiday Inn Miami West - Airport Area

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Traveler (86)
Room & Suite (94)
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Overview
  • Excellent49%
  • Very good33%
  • Average10%
  • Poor4%
  • Terrible4%
Travelers talk about
“westland mall”(6 reviews)
“howard johnson”(6 reviews)
“ihg hotels”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Holiday Inn Miami West - Airport Area
Offers & Announcements: New Shop Miami Package!
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Offers from Holiday Inn Miami West - Airport Area
Offers & Announcements: New Shop Miami Package!
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (187)
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Traveler rating
64
44
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LanguageEnglish
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64
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17
8
8
Show reviews that mention
All reviewswestland mallhoward johnsonihg hotelsdining stafffront deskshuttle buslovely poolhotel restaurantgeneral managerbreakfast buffetfantastic locationenjoyable staylate checkminute drivecomfortable bednext morningclean rooms
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1 - 5 of 141 reviews
Reviewed today

Upgraded hotel, compact but very functional. Last stayed here about 5 years ago. Excellent service from ALL the staff- front desk to restaurant. Upgraded rooms,with all amenities. Airport pick up. Great tasting food with fantastic service-everyone always with a smile. Location is a 5 minute...More

Thank Anthony E
Hotel's Favorite
Reviewed February 14, 2018

My wife and I---------Fay and Stephen Odle------spent our Christmas holidays(21st till 31stDecember,2017) at the Holiday Inn in Hialeah Gardens. It was our first stay at the hotel which we enjoyed very much. we found the front desk very helpful whenever we had a problem. The...More

Thank Stephen O
Response from Andres B, General Manager at Holiday Inn Miami West - Airport AreaResponded February 15, 2018

Thank you for spending your Christmas Holidays with the Holiday Inn Miami West. We were also excited to know that our front desk and housekeeping staff were able to make your Christmas Holiday just a little extra special. We hope to see you when you...More

Reviewed 3 days ago

Don't expect luxury but do expect a lovely front desk staff and a nice restaurant. I'm in transit to a cruise and landed here. I noticed lots of crew personnel. The decor is a bit worn, the hotel is very big, but the beds are...More

Thank RebeccaForster
Reviewed 2 weeks ago

My stay here was the worst in history. I was staying here because I was working with Telemundo. (A Latin TV station). I was eating breakfast when a gentlemen by the name of Luis just took my plate away from me in front of all...More

Thank dkhordz
Response from IHGService, Guest Relations Manager at Holiday Inn Miami West - Airport AreaResponded 2 days ago

Hi dkhordz! Thanks for choosing to us again for your trip in Miami! We also welcome your thoughts. I'm very sorry about your unpleasant experience at our onsite restaurant. This is not the service that we're known to provide. That said, I sent you a...More

Reviewed 4 weeks ago via mobile

Every time I went to the restaurant the staff were together talking very loudly in Spanish. Three times I tried to enjoy my meal and three times all the staff did was talk, talk, talk with little focus on their customers. They looked angry and...More

Thank JamesCox
Response from Andres B, General Manager at Holiday Inn Miami West - Airport AreaResponded 4 weeks ago

Thank you for letting us know about your dining experiences with the Holiday Inn Miami West. Your concerns as well as mine after reading this will be addressed with the proper manager and will not happen again. That is not the level of service we...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$108 - $222 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$108 - $222 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (86)
Room & Suite (94)
Dining (40)
Pool & Beach (39)
Amenities (25)
Business Center & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Jan G
April 27, 2018|
AnswerShow all 3 answers
Response from Gina H | Reviewed this property |
Unfortunately not..I asked when I was thr abt being dropped at the mall which is eye site from hotel buy Tom's traffic..they couldn't and was only for airport
1
Vote
michella9
October 15, 2017|
AnswerShow all 3 answers
Response from Marel D | Reviewed this property |
No. No reservation needed. You go outside the airport and look out for the shuttle bus with the hotel name on it. Just be sure you know the address of the hotel you are staying. Because if there are 3 hotels with the same... More
0
Votes
Sexyras65
September 14, 2017|
AnswerShow all 3 answers
Response from Mrs_G-L | Reviewed this property |
Hi there, whilst I didn't, I was told that whilst they no longer allow barrels in the rooms, you can pack boxes from there. Also Juan Carlos at the car hire desk is very helpful and can arrange to take you to and from the... More
1
Vote
Room Tips
"Top floor away from the elevator."
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"Look elsewhere. Residence inn by Marriott is pretty good."
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"Rooms on the North side are quieter, higher floors are also quieter. 10 floor has balconies."
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"Try to book when there are not a lot of children that roam the halls, late at night...because they are here..."
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