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Holiday Inn Express Miami-Hialeah (Miami Lakes)

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Traveler (104)
Room & Suite (59)
Dining (16)
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Overview
  • Excellent29%
  • Very good38%
  • Average19%
  • Poor9%
  • Terrible5%
Travelers talk about
“front desk”(46 reviews)
“westland mall”(3 reviews)
“free breakfast”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Miami-Hialeah (Miami Lakes)
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express Miami-Hialeah (Miami Lakes)
Special Offer: Book Direct and Save
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Reviews (430)
There are newer reviews for Holiday Inn Express Miami-Hialeah (Miami Lakes)
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88
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All reviewsfront deskwestland mallfree breakfastthe security guardwi ficomfortable stayclean hotelhouse keepingbathroom doorwould definitely stay here againyogurtmiamilauderdalelaundrycruise
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171 - 175 of 262 reviews
Reviewed March 2, 2013

Great Manager, Owen was very compassionate. I was very pleased with my 8-day stay & I will definitely stay in this hotel again. Front desk was good! Ana, in the breakfast area was excellent. Overall everything was great!

1  Thank Susan C
Reviewed March 1, 2013

Hotel was clean and services reliable. We did our reservations through a 3rd party (.com) vendor and dispite our specific request were booked into a room with a pull out couch counting as a second bed. Apparently a "fold out couch" counts as a bed....More

Thank Todd B
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes)Responded July 10, 2013

Dear Todd B, Thank you for your feedback and for choosing our hotel. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the cleanliness of the room, facilities and the...More

Reviewed February 10, 2013

Despite we picked up a non smoking bedroom, it was smelling like cigarrets, really bad. And the elevators were not functioning properly, they would dropp 6 inches before moving to the next floor. It's not the worst hotel but is not the best either. And...More

1  Thank Danielagh_2012
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes)Responded July 17, 2013

Dear Danielagh_2012, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the elevator and the room smell. We will address this point. I assure you...More

Reviewed January 29, 2013

Having stayed at plenty of HIE's before, I expect a lot from them. This one was average at best. The rooms on the front side of the hotel are very noisy even at nighttime and the beds and pillows are rather uncomfortable. The front-desk service...More

Thank Junior D
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes)Responded February 12, 2013

Dear sizzla36, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm very sorry you were not satisfied with the service you received from our staff and or...More

Reviewed January 23, 2013

We were upgraded to a hot tub suite - but right behind the elevator. As noted in other reviews, could hear the beeping of the elevator. But don't worry, the elevator noise was blocked out by the noise of the a/c unit in the room....More

Thank susankate
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes)Responded February 12, 2013

Dear susankate, Thank you for your time in writing us a review. I am deeply sorry that on this day we were not able to be at par with your expectations particularly with the noise levels experienced and service received from our staff. I have...More

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About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$101 - $180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$101 - $180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (104)
Room & Suite (59)
Dining (16)
Pool & Beach (6)
Questions & Answers
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Mari6
January 4, 2018|
AnswerShow all 2 answers
Response from YourReviewMatters | Property representative |
Half way there, top two floors are completed, 3rd floor almost done too!! As far as restaurants, there is fast food within a short walk but nothing as far as a proper sit-down restaurant ... but with Uber/Lyft, you're only a... More
0
Votes
jennifer r
November 29, 2017|
AnswerShow all 2 answers
Response from YourReviewMatters | Property representative |
Nothing in our immediate area Jennifer but a short ride in an Uber or Lyft towards Miami and you'll find all the entertainment you need!! See you at the end of the month!!
1
Vote
jennifer r
November 29, 2017|
Answer
Response from Sandor S | Reviewed this property |
Hi Jennifer! The best option to contact the hotel directly. They are really helpful. All the best: sandor
1
Vote
Google Translation
Room Tips
"Refurbished rooms are nice, but traffic noises are loud all over the hotel"
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"Don't stay here!"
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"Avoid Carla at the front desk."
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"rooms - not facing to HW 826"
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