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Holiday Inn Express Miami-Hialeah (Miami Lakes)

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Holiday Inn Express Miami-Hialeah (Miami Lakes)
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354 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Miami-Hialeah (Miami Lakes)
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Showing 204: English reviews
West Orange, New Jersey
Level Contributor
124 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
3 of 5 stars Reviewed June 22, 2012

Certain criteria define a hotel very quickly. One is the accordion folded tissue. This is something you won't find in a luxury hotel and it's mind boggling why lower end properties insist on their staff wasting time pleating a tissue. As if I didn't already know on seeing the location, the Holiday Inn Express in Hialeah is a low moderate... More 

Helpful?
1 Thank rojersey
IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear rojersey, Thank you for being a Priority Club Member and leaving us a review. I am glad you found our staff service commendable. I want to assure you we work hard to ensure our facilities are superior and we strive to be the best Holiday Inn Express around. Please accept my sincerest apology if you found our hotel less... More 

Vero Beach, Florida
1 review
5 of 5 stars Reviewed June 20, 2012

My family booked approximately 20 rooms at this hotel to attend a funeral. This hotel was very accommodating for a large group. The breakfast and staff was great. The hotel was very clean and met all of our needs. Special Thanks to Rosalyn, Owen and Estella. We will be back!!!!!

Helpful?
Thank Leonie P
Minneapolis, Minnesota
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed June 3, 2012

Stayed at the hotel for two nights on the way to a vacation in the Caribbean from Minnesota. With a (rental) car the place is easy to get to, depending on traffic and the route I'd say it takes somewhere from 20 to 30 minutes from Miami International. The hotel has reserved free parking and that's already a big plus.... More 

Helpful?
Thank biosfear
Austin, Texas
1 review
5 of 5 stars Reviewed May 23, 2012

Thank you to this Holiday Inn. The accommodations were great! The customer service was wonderful. Especially enjoyed the front desk and their help and sense of humor at the desk. They were very helpful. Want to give a shout out to the Kitchen staff. It is hard to put out a breakfast when there are many folks to serve. The... More 

Helpful?
Thank hiinn t
CPapadopulos, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Thank you for your wonderful comments which I have shared our staff. We are delighted that your stay was so memorable. By the way, the Mother’s Day card was actually our breakfast hostess’ idea. We hope to serve you again in the future. Constantino Papadopulos General Manager More 

Paris
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 7, 2012

The Good: -The suite was clean. -The location is convenient as it's at about 30 to 40min to the beaches or Miami. I won't complain about the hotel being in the middle of a huge highways crossing as I knew it beforehand. The bad: -The WiFi wouldn't reach the bedroom in the first suite that was given to us (at... More 

Helpful?
1 Thank PhNParis
CPapadopulos, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

I’m sincerely sorry that your stay with us was not up to our usual standards. We do appreciate your feedback and can assure you that we will address the issues you encountered so that they do not happen again. In fact, we are already working on a couple of items that will improve our guests’ experience – (1) installing fiber-optic... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 17, 2012 via mobile

My husband and I stayed here for 1 night prior to boarding our cruise. We arrived earlier than check in, and we're asking if we could just drop our luggage but our room was already ready. Rooms are very spacious, bathrooms have nice tile and everything was clean. Believe me, coming from me that is a huge compliment because I... More 

Helpful?
Thank Celeste P
Venlo, The Netherlands
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 12, 2012

Stayed there for 3 nights before we go on a cruise to the Bahamas. Near to the Hialeah arena (a must see when you never been there) Nice hotel with great Personal and helpfull Desk i will stay there again next time befora a cruise

Helpful?
Thank Bejavenlo
Lima, Peru
Level Contributor
91 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed April 3, 2012

There was only one employee at the front desk when we arrived. After waiting for 30 minutes, we asked for someone else to help us. Because we are platinum members, our check-in was done in 5 minutes. The breakfast was ok, but the staff is very rude. Also the employees at the front desk are not friendly, they never give... More 

Helpful?
Thank 54lillian
IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

54lillian, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is. Ben J IHG Care More 

Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 2, 2012

We made a reservation for 2 nights at this hotel. What a mistake! Once you pay for it, you have to take it (even if they say you are not satisfied stay free, well it is just a catch, so you feel safe to book it, but on your reservation it says "no refund") As we arrived, we got a... More 

Helpful?
1 Thank Kistunderke
IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Kistunderke, Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Ben J IHG... More 

Lawrenceville, New Jersey
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 29, 2012

I was recently here for 4 days with my husband and our stay was great! Breakfast is included and served between 6:30-9:30am. There is an outdoor patio, next to the pool area which was nice in the mornings. There is a Burger King, KFC, and a CVS down the road (less than a mile) away. Miami Beach and downtown are... More 

Helpful?
Thank Sofia513
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just minutes from Miami International Airport and Opa-Locka Airport, the Holiday Inn Express Hotel & Suites is your best choice in Hialeah-Miami Lakes-Medley. Our hotel features 146 guestrooms which include 68 suites and 4 Jacuzzi suites.The Holiday Inn Express Hotel & Suites is your ideal destination. Imagine having all the space and tools you need for buisness, high-speed Internet, a specialized work area in your room, and plenty of electrical outlets. Our business center is there for copying, faxing, and features two computer workstations. If you're here for pleasure, you are just minutes away from outstanding shopping which include several malls, dining, entertainment and all the adventures that Miami is famous for.We provide all our guests with amenities that help ensure that your stay is comfortable and productive. Key amenities such as complimentary Stay Smart (hot) breakfast, free wireless high-speed Internet access throughout entire hotel, 24-hour fitness center, outdoor pool, and ample parking are just some of the comforts our hotel provides to help make your stay with us exceptional. ... more   less 

Additional Information about Holiday Inn Express Miami-Hialeah (Miami Lakes)

Address: 6650 W 20th Ave, Hialeah, FL 33016-2611
Location: United States > Florida > Hialeah
Price Range: $93 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Miami-Hialeah (Miami Lakes) 2.5*
Number of rooms: 144
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Also Known As:
Holiday Inn Express Miami-Hialeah (Miami Lakes) Hotel Hialeah
Holiday Inn Express Hialeah
Holiday Inn Hialeah
Hialeah Holiday Inn
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