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Holiday Inn Express Miami-Hialeah (Miami Lakes)

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Holiday Inn Express Miami-Hialeah (Miami Lakes)
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391 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Miami-Hialeah (Miami Lakes)
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Showing 229: English reviews
Grand Rapids, Michigan
Reviewed April 21, 2013

Had been trying to keep our cost down for a 2 night stay and came upon this hotel. We had looked at quite a few cheaper hotels and they were dumps. Decided to try a "Holiday Inn" because we had always had good luck with them. Glad that we did. Very nice people at the front desk and they offered...

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Helpful?
1Thank BetsyW84
CPapadopulos, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear BetsyW84, Thank you for taking the time to provide us with feedback on your recent stay with us. We are delighted to hear that we were able to extend a level of hospitality that was to your satisfaction. I will be sure to pass on your kind words to our staff. We hope to see you again in the...

Phoenix, Arizona
Reviewed April 18, 2013

I recently stayed at this Holiday Inn Express. I was concerned because it seemed cheaper than the other Holiday Inn's around this area. I was very pleasantly surprised. The hotel room was big and very clean. The beds were comfortable. The hotel staff were extremely friendly. Breakfast was the same as other Holiday Inn Express' however, they had multiple staff...

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Helpful?
2Thank AngieL480
CPapadopulos, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear AngieL480, Thank you for choosing to stay with us and for taking the time to write this review. We feel that we offer great value to our guests by providing the services and amenities they need and want at a reasonable price. We are glad you enjoyed your guestroom and our breakfast buffet. And, our staff was thrilled to...

Reviewed April 6, 2013 via mobile

This is an average hotel. If you're just passing through for a night it'd be ok. We had to stay three nights before our cruise. They served breakfast and that was it. There isn't a restaurant so you have to go out for lunch and dinner. Our room never got cleaned until late in the day. According to the cleaning...

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Helpful?
Thank Corina311
CPapadopulos, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Corina311, Thank you for staying with us and for your review. I do apologize for what seems to have been a very average stay with us. Unfortunately, we are not in a resort or leisure section of Miami. With regards to your room being cleaned at a latter part of the day, we would have gladly scheduled your room...

Sweden
Reviewed March 22, 2013

Stayed here for the second time (first time was 2011) and it was as god as I remembered. When we arrived it was full but we were lucky and thanks to a cancelation we got a room. Friendly staff, very clean rooms, great breakfast, nice beds. I will definately come back in the future!

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Thank TexasTimon
Kissimmee, Florida
Reviewed March 19, 2013

My son and I stayed there for one night and wished it was for more. The front desk clerk was veery friendly and recognized my status as a platinum member. The room was very spacious and clean and the beds comfortable. The breakfast was good and all the staff were very friendly.

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1Thank MiamiJoe55
Dyer, Indiana
Reviewed March 16, 2013

The hotel staff is extremely friendly and have great personalities. They were very at tentative to anything we needed. The bed was a bit uncomfortable and the rooms are showing signs of age. The breakfast that is included is typical of any property within this price point.

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Helpful?
Thank JackV0611
IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear JackV0611, Thank you for taking the time to review our property. We are always happy to provide a consistently clean, comfortable and courteous place for our guest to stay. It's always a pleasure to hear our staff go above and beyond to make our guest stay a pleasant one. I am sorry to hear that our room accommodation did...

Reviewed March 9, 2013

I was on a work trip and booked with the president of my division. His normal hotel was booked and his admin from Dallas picked this instead without much knowledge of the area. The staff was very nice. However, the condition of the hotel was poor. Elevators always smelled funny. Hotel interior was dated and dingy. Luckily my husband decided...

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Helpful?
1Thank AnniePie4444
IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear AnniePie4444, Thank you for staying with us and for taking the time to write a review. Let me take this opportunity to offer my sincere apologies for not living up to your expectations and for not creating a memorable stay for you. The feedback we receive from our valued guests, like you, enables us to target problem areas and...

Ontario, California, United States
Reviewed March 2, 2013

Great Manager, Owen was very compassionate. I was very pleased with my 8-day stay & I will definitely stay in this hotel again. Front desk was good! Ana, in the breakfast area was excellent. Overall everything was great!

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1Thank Susan C
Clinton, Connecticut
Reviewed March 1, 2013

Hotel was clean and services reliable. We did our reservations through a 3rd party (.com) vendor and dispite our specific request were booked into a room with a pull out couch counting as a second bed. Apparently a "fold out couch" counts as a bed. Becuase it was booked through another vendor - on site managment were not able to...

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Helpful?
Thank Todd B
IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Todd B, Thank you for your feedback and for choosing our hotel. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the cleanliness of the room, facilities and the location of the hotel. The feedback we receive from our valued guests, like you, enables...

Miami, Florida
Reviewed February 10, 2013

Despite we picked up a non smoking bedroom, it was smelling like cigarrets, really bad. And the elevators were not functioning properly, they would dropp 6 inches before moving to the next floor. It's not the worst hotel but is not the best either. And if you pick up a movie on demand to put it on your bill, ASK...

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1Thank Danielagh_2012
IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Danielagh_2012, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the elevator and the room smell. We will address this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just minutes from Miami International Airport and Opa-Locka Airport, the Holiday Inn Express Hotel & Suites is your best choice in Hialeah-Miami Lakes-Medley. Our hotel features 146 guestrooms which include 68 suites and 4 Jacuzzi suites.The Holiday Inn Express Hotel & Suites is your ideal destination. Imagine having all the space and tools you need for buisness, high-speed Internet, a specialized work area in your room, and plenty of electrical outlets. Our business center is there for copying, faxing, and features two computer workstations. If you're here for pleasure, you are just minutes away from outstanding shopping which include several malls, dining, entertainment and all the adventures that Miami is famous for.We provide all our guests with amenities that help ensure that your stay is comfortable and productive. Key amenities such as complimentary Stay Smart (hot) breakfast, free wireless high-speed Internet access throughout entire hotel, 24-hour fitness center, outdoor pool, and ample parking are just some of the comforts our hotel provides to help make your stay with us exceptional. ... more   less 

Additional Information about Holiday Inn Express Miami-Hialeah (Miami Lakes)

Address: 6650 W. 20th Ave., Hialeah, FL 33016
Location: United States > Florida > Hialeah
Price Range: $123 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Miami-Hialeah (Miami Lakes) 2.5*
Number of rooms: 144
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Also Known As:
Holiday Inn Express Miami-Hialeah (Miami Lakes) Hotel Hialeah
Holiday Inn Express Hialeah
Holiday Inn Hialeah
Hialeah Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Miami-Hialeah (Miami Lakes) staff and other travelers.
8 questions
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Questions? Get answers from Holiday Inn Express Miami-Hialeah (Miami Lakes) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top floor at the end of corridor to keep traffic outside to a minimum + away from the motorway”
 of 5 bubbles johnnyk896, Nov 20, 2016 | Read review
“The rooms facing the highway is my preferred choice”
 of 5 bubbles 001akimc, Nov 17, 2016 | Read review
“Go to another hotel”
 of 5 bubbles BROWNING812, Oct 29, 2016 | Read review
“WIFI is terrible”
 of 5 bubbles Traveler121429, Sep 21, 2016 | Read review
“Ask for non-smokers room”
 of 5 bubbles rajeshk761, Sep 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question