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Holiday Inn Express Miami-Hialeah (Miami Lakes)

HIExpress.com$85*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Holiday Inn Express Miami-Hialeah (Miami Lakes)
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407 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Miami-Hialeah (Miami Lakes)
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Showing 243: English reviews
Winter Haven, Florida
Reviewed December 14, 2013

I Have to travel for business quite often. I have stayed a several hotel chains, I will now only stay at the Holiday Inn Express when I'm in the Miami area. I stayed 5 nights at this hotel and I felt very safe and welcomed. The hotel was spotless and all of the staff was so accommodating. Every person from...

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Helpful?
Thank Michelle L
RosalynLLGM, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Michelle L., We are delighted that you enjoyed your stay at the Holiday Inn Express and Suites Hialeah-Miami Lakes! We appreciate your kind words about the hotel and our staff. Our entire team takes great pride to ensure they deliver exceptional service to every guest. We are pleased that you found it safe, welcoming, very clean and we exceeded...

Orlando, Florida
Reviewed November 6, 2013

We stayed for several nights while on a business trip, The staff at this hotel far exceeded my expectations. Upon arrival I was met by Nayda & Lorenzo and my check in was quick and we were given a fabulous room. Nayda noticed that I was not a IHG rewards member and immediately helped me become a member to receive...

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Helpful?
1Thank pattyb1234
RosalynLLGM, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Pattyb1234, Thank you so much for taking the time to write about your recent stay at our hotel. Your comments have been shared with our staff and we are delighted that you were happy with your stay. I also am pleased to know that Nayda, Lorenzo, Ana, Owen, Midloune & Lawanda were empathetic towards your needs and were able...

Orlando,FL
Reviewed November 5, 2013

We stayed overnight at this hotel. The rooms are comfortable and beds very comfortable. Nice hot breakfast to send you on your way! We are a family of 4. Access to rooms and doors are by credit card type key. We were able to put a pass for parking on our dash. Saw a security guard checking cars for unauthorized...

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Helpful?
1Thank ElaineOrlando_FL
RosalynLLGM, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear ElaineOrlando, Thank you for your positive feedback! It was nice to hear that you found our beds very comfortable. Our mattress' are fairly new and we often receive positive comments regarding "a great night's sleep". I am pleased to hear that you were also able to take advantage of our delicious, complimentary hot breakfast buffet. It is a value...

Jacksonville, Florida
Reviewed October 21, 2013

I stayed here four nights while on business. The room smelled musty and was very humid. My eyes itched so bad that I had to take an allergy pill. Members. of a family party adjacent to my room spent most of the night knocking on each other's doors and where were very loud. I awoke to a roach crawling on...

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Helpful?
Thank FloridaGirl74
IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear FloridaGirl74, Thank you for taking the time to share your feedback about your recent stay with us. It is great to know your concerns were addressed by our staff during your stay. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment with the room condition....

Miami, Florida
Reviewed October 9, 2013

Our first experience wasnt the best:The bathroom door was very hard to open and close,The coffee maker was not clean and safe to use,the linen was dirty,breakfast did not meet my expectation,And there was a sign that said all i had to do was ask for take out bags for my food.come to find out,they had run out of bags,internet...

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Helpful?
2Thank Dede T
Rotterdam, The Netherlands
Reviewed August 24, 2013

We booked a free night being a gold member. We did not like our stay inn Key west so we decided to book a extra night. Upon arrival the staff was very helpfull and friendly. We could stay the two nights in the same room on the 4 floor. In the room was a big safe to put your values....

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Helpful?
2Thank amerikafan53
Los Alamos, New Mexico
Reviewed August 9, 2013

I am a platinum elite member for the IHG, previously Priority Club so normally you expect a "little bit" different level of service. I did not expect anything special but this is what I got: I called the hotel directly on the day of arrival to make sure I get two beds in my room. Normally I always ask for...

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Helpful?
Thank polart68
CPapadopulos, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear polart68, Thank you for taking the time to let us know about your recent stay with us. I am truly sorry to hear that it was so disappointing. The welcome you received and the warmth-lacking staff you encountered are definitively not what our guests are accustomed to. I will be sure to address this with our Guest Services Manager....

New Orleans, Louisiana
Reviewed August 5, 2013

This is a nice and clean hotel, I would not mind giving it a 4 or 5 stars review. However, several items disappeared from our bags. We emailed the hotel several times about this, but we have not hear back from them, and it has been a few months!

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Helpful?
4Thank viajero0987
CPapadopulos, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear viajero0987, Thank you for providing us with feedback from your recent stay with us. Though it seems that your stay was actually a pleasant one, we really dropped the ball when it came to following up regarding your missing items. We are truly sorry for not getting back to you in a timely manner. I will look into this...

Miami Beach, Florida
Reviewed July 29, 2013

Excellent guest services at the front desk. Let me say at the start that the front desk, staff, business center and breakfast area is top notch and that assist in making this Holiday Inn Express a value. Beautiful, fresh, and well located. Big size room with 2 comfortable beds, bathroom clean and with good size as well, and a very...

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Helpful?
Thank Victor P
CPapadopulos, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Victor P, Thank you so much for taking the time to provide us with your feedback. It is really great to hear that your stay at the Holiday Inn Express Miami-Hialeah (Miami Lakes) was so much to your liking. We take great pride in making sure that our service and product deliver a great experience to all of our...

Kitchener, Canada
Reviewed July 29, 2013

We stayed here for one night in July 2013, and the stay was excellent. The staff was extremely friendly and helpful. They serve hot breakfast in the morning (good quality, too), which saved us a lot of time. My only complain would be about the wifi. The authentication system they used does not seem standard, and I could not log...

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Helpful?
1Thank xsighted
CPapadopulos, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear xsighted, Thank you for taking the time to review our hotel. The staff and I love to hear that your stay with us was “excellent.” We work very hard to provide a how-away-from-home for our guests, and your comments are greatly appreciated. We are sorry to hear that you did experience trouble with our internet connectivity. I will make...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just minutes from Miami International Airport and Opa-Locka Airport, the Holiday Inn Express Hotel & Suites is your best choice in Hialeah-Miami Lakes-Medley. Our hotel features 146 guestrooms which include 68 suites and 4 Jacuzzi suites.The Holiday Inn Express Hotel & Suites is your ideal destination. Imagine having all the space and tools you need for buisness, high-speed Internet, a specialized work area in your room, and plenty of electrical outlets. Our business center is there for copying, faxing, and features two computer workstations. If you're here for pleasure, you are just minutes away from outstanding shopping which include several malls, dining, entertainment and all the adventures that Miami is famous for.We provide all our guests with amenities that help ensure that your stay is comfortable and productive. Key amenities such as complimentary Stay Smart (hot) breakfast, free wireless high-speed Internet access throughout entire hotel, 24-hour fitness center, outdoor pool, and ample parking are just some of the comforts our hotel provides to help make your stay with us exceptional. ... more   less 

Additional Information about Holiday Inn Express Miami-Hialeah (Miami Lakes)

Address: 6650 W 20th Ave, Hialeah, FL 33016-2611
Location: United States > Florida > Hialeah
Price Range: $89 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Miami-Hialeah (Miami Lakes) 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Holiday Inn Express Miami-Hialeah (Miami Lakes) Hotel Hialeah
Holiday Inn Express Hialeah
Holiday Inn Hialeah
Hialeah Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Miami-Hialeah (Miami Lakes) staff and other travelers.
8 questions
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Questions? Get answers from Holiday Inn Express Miami-Hialeah (Miami Lakes) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We had a suite and it was fantastic.”
Andreakirkley, 1 week ago | Read review
“Don't have them give you a room outside the elevator. You'll hear the doors binging open day & night. And don't take a room one floor above the lobby facing the front. Because you'll hear folks checking in & checking out. Thin walls...”
elvya2016, 2 weeks ago | Read review
“Parking on top of the garage there are fewer cars there and you can see your car from your room window.”
authorgunnarl, Apr 15, 2017 | Read review
“The rooms are small, but sufficient. The bathroom is also very small, but everything worked well. ”
751wernerl, Apr 2, 2017 | Read review
“Top floor at the end of corridor to keep traffic outside to a minimum + away from the motorway”
johnnyk896, Nov 20, 2016 | Read review
5 of 5
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HIExpress.com
$85* /night
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Prices are for 1 room, 2 adults
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