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    Holiday Inn Express Miami-Hialeah (Miami Lakes)

    6650 W 20th Ave, Hialeah, FL 33016-2611
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    10/8/2017 10/9/2017
    $102
    $102
    $102
    Traveler (93)
    Room & Suite (45)
    Dining (16)
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    Overview
    • Excellent30%
    • Very good39%
    • Average18%
    • Poor8%
    • Terrible5%
    Travelers talk about
    “front desk” (45 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (417)
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    1 - 5 of 251 reviews

    Reviewed 1 week ago via mobile

    We came here right after the hurricane (Irma ). So the place is understandably little shaken. ( pool not working nor wifi) and the place is under renovation as it is (from before ). The super nice staff makes up for it. And the have...More

    Thank Nir R
    Response from YourReviewMatters, Front Office Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes)Responded 5 days ago

    Dear Nir R, Thank you for staying with us and for taking the time to write your review! We are so glad to hear that you enjoyed your accommodations, as well as the service received. It was a challenging time for everyone during Hurricane Irma...More

    Hotel's Favorite
    Reviewed July 25, 2017

    We had booked the hotel for an overnight stay prior to taking a cruise from Miami the following day. Unfortunately, our flight got cancelled and we were delayed until the following morning due to an incident at the Fort Lauderdale airport. We therefore could not...More

    1  Thank Bindu T
    Management response:Responded July 27, 2017

    Thank you for staying with us and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the service received. Our hotel aims to provide a truly unique experience, and we are thrilled...More

    Reviewed July 28, 2017 via mobile

    I have visited others Holiday inn Hotel but to be honest i was not impress with this one, the staff at the reception were very friendly and helpfull but is the maintenance of the hotel what got to us, we stayed at the first floor...More

    Thank Lopezlara
    Response from YourReviewMatters, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes)Responded July 30, 2017

    Dear Lopezlara, Thank you for your recent stay with us and for taking the time to share your opinion and observations. Having just recently purchased the property in the last year, we immediately identified the need for a renovation so as you may have noticed,...More

    Reviewed July 26, 2017

    I was hoping the poor customer service reviews I saw posted here were flukes. Unfortunately, I got to witness it firsthand. Carla, the front desk clerk was rude and dismissive. I see in previous reviews that was supposed to be remedied in the "Weekly Meeting"....More

    Thank coopscs
    Response from YourReviewMatters, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes)Responded July 27, 2017

    Dear coopscs, Thank you for your recent stay with us, for taking the time to share your opinion and we're sorry to see we failed to meet your expectations. Having just recently purchased the property in the last year, we immediately identified the need for...More

    Reviewed July 26, 2017

    As an IHG Platinum member, I received few days before our arrival an email from the General Manager, who welcomed me, and also listed in his mail my preferences: high floor, far away from elevators, and quiet room. After check in we received a room...More

    Thank Sandor S
    Response from YourReviewMatters, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes)Responded July 27, 2017

    Dear Sandor S, Thank you for your recent stay with us, for taking the time to share your opinion and we're sorry to see we failed to meet your expectations. Our IHG Rewards members are extremely important to us and we sincerely apologize we were...More

    Miami Marriott Biscayne Bay
    3,138 reviews
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    InterContinental Miami
    6,329 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • $89 - $171 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 144
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, IHG, Priceline, Expedia, Travelocity, Hotels.com, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and getaroom.com so you can book your Holiday Inn Express Miami-Hialeah (Miami Lakes) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Hialeah
    • Also Known As
    • Holiday Inn Express Miami-Hialeah (Miami Lakes) Hotel Hialeah ,
    • Holiday Inn Express Hialeah ,
    • Holiday Inn Hialeah ,
    • Hialeah Holiday Inn
    Add Photo Photos
    Traveler (93)
    Room & Suite (45)
    Dining (16)
    Pool & Beach (4)
    Hotel & Grounds (50)
    Bathroom (6)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    Miami Marriott Biscayne Bay
    3,138 reviews
    10.75 miles away
     
    Cambria hotel & suites Miami Airport - Blue Lagoon
    576 reviews
    7.40 miles away
     
    InterContinental Miami
    6,329 reviews
    11.54 miles away
     
    Hampton Inn & Suites by Hilton - Miami Brickell Downtown
    3,376 reviews
    11.65 miles away
     
    Nearby Restaurants
    Asian Garden Chinese Restaurant and Sushi
    12 reviews
    .48 miles away
    La Taberna de Ignacio
    61 reviews
    .27 miles away
    Caribe Restaurant
    26 reviews
    .43 miles away
    Pollo Brasa y Sazon
    7 reviews
    .56 miles away
    Nearby Attractions
    Main Street Miami Lakes
    135 reviews
    2.21 miles away
    K1 Speed Miami
    17 reviews
    2.27 miles away
    Amelia Earhart Park
    129 reviews
    3.11 miles away
    Shula's Golf Club
    66 reviews
    2.11 miles away
    Ask a question
    Questions & Answers
    TheNameisMal
    July 31, 2017|
    AnswerShow all 5 answers
    Response from YourReviewMatters | Property representative |
    Hi TheNameis, our 5th floor has been completed BUT we're awaiting the town of Hialeah final "approval" to open those. 4th floor is in process and I'm sure we can find you a very comfortable room upon your arrival. Safe... More
    1
    Vote
    kman p
    November 13, 2016|
    AnswerShow all 2 answers
    Response from YourReviewMatters | Property representative |
    Dear Valued Guest, Thank you for choosing us for your stay in Miami. I am pleased to inform you that we will be glad to receive your packages until your arrival. Please try to coordinate the arrival of the package to be no... More
    0
    Votes
    Room Tips
    "Avoid Carla at the front desk."
    Read review
    "rooms - not facing to HW 826"
    Read review
    "We had a suite and it was fantastic."
    Read review
    "Don't have them give you a room outside the elevator. You'll hear the doors binging open day &..."
    Read review
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