I am so happy I decided to go with Beachwalk. Linda, the front office supervisor assisted me with a mistake I made on my booking. She made sure everything was straightened out for me upon my arrival. The hotel was lovely, great room, beautiful view and excellent location. Within walking distance of stores, restaurants, bars and beaches. I will definitely be choosing Beachwalk for my next stay in Hallandale.
This hotel customer service is excellent. Rafael and his staff made my family and I feel so welcome during our stay. It was nothing we ask for that wasn’t done asap. They made sure our room was cleaned and stock with towels daily. My room had a full kitchen stocked. You know how some hotels have full kitchens with one of everything? Not this kitchen I had 2 of everything and Cooking Utensils was also double. I was able to cook a full meal without having to wait and use the same pot or pan. They have a bar on gourds that play music you can dance and order food. My young adults love pool it was like being at the beach and the sand in their shoes confirmed that for me, I hate sand lol. They also have great security at the hotel. Great place to go with or without family.
This place could be amazing but it lacked some very important things. 1st off, we had to go buy our own sheets because they couldn't find any fitted sheets and the flat ones weren't big enough so you got to sleep on icky looking mattress pad half way through the night. They also do not know how to stock a kitchen with essentials. They oven was unusable because there were no pans of any kind that could go in the oven. We had to take the ice bucket tray, turn it upside down and put our pizza on that to cook it. Also, the pots and pans are old and scratched teflon, totally unusable. So, the kitchen was a pain to take advantage of. The pool was closed for 2 days because someone threw food in it..... they need a better pool cleaner guy apparently. Also, the building doesn't have enough elevators so don't ever be in a hurry to get anywhere and plan to be in good shape and use the stairs if you are. The pro's are the one bedroom suites are a nice size with updated furniture and the views can be very nice if you don't look toward the Walmart. The balcony was very large with plenty of chairs. Also, the location is great for beaches. I will not come here again though.…
I was tired from traveling all the way to Florida but Linda's demeanor and attitude lifted my energy enough to get to my room with any mishaps. I enjoyed the customer service I received and I am very excited to come here again. She is also knowledgeable about events that I was able to check out during my stay.
Linda at front desk was very helpful & accommodating. Easy check in/ check out, shuttle to the beach runs frequently, nice view. Stay includes umbrella, 2 chairs at the beach. Stayed here several times, good location
Just an awesome weekend stay. - Love the Bistro! Great front desk people. Super responsive staff. Totally happy that I booked directly. So close to the beach 🏖. Lots to do. Close to everything. Why go any other place. It’s all here. Florida and BEACHWALK, my favorite destinations.
Rented a corner apartment, not cheap. Could have been very nice but was NOT clean or well maintained. Floors were sticky and dirty. Dishes dirty. Master bathroom had hair all over the floor. Toilet paper holder falling off the wall. Only 2 elevators, so there is always a wait. Worst part was the staff - unbelievably rude. Pool is supposed to close at sundown. Went 2 hours before sunset, trailing my kiddos, to see a housekeeper literally snatching pool towels out of their hands and yelling that the pool was closed and shooing them away, animatedly, while they stood there shocked and scared. When asked how the pool was closed since it’s posted as open until sunset, the answer was “take it up with management”. Literal yelling by a woman named Susanna. Kids crying at how they were treated. Will NEVER book here or at anything related to this development again. Stay away.…
We will not return. 30 story hotel with only 2 elevators left us waiting in the hall too much. NO microwaves in room. Ice machine on a different floor. Not enough chairs at the pool, which was too small. We learned upon check in that we could not use the big rooftop pool that was advertised as it was ONLY for residents. No decaf coffee. No drinking cups in the room. Not enough towels or toiletries. Shuttle Bus to the beach didn't get close to where our section was so due to my partner's handicap we couldn't go to the beach. Had to wait until late afternoon or early morning for the pool as there was not enough room and not enough chairs. We are going back to the DoubleTree.
We had a great time at the Beachwalk. Spent the mornings by the pool and the afternoon by the beach. The shuttle to the beach was so helpful when we had the kids. We always had somewhere delicious to eat thanks to the recommendations of Ava at the front desk. Staff is very friendly. all that is missing is a spa!
The staff at The Beachwalk were amazingly kind and willing to make my family's stay one to remember. Linda at the front desk was exceptional in every way. She made this dad (me) the hero to three little girls!