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Best Western Gateway Grand

Cancelon$88*
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Certificate of Excellence
GreenLeadersBronze level
06/04/2017 06/05/2017
1 room 2 adults 0 children
$132*
$88*
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$119*
$119*
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Best Western Gateway Grand
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755 Reviews from our TripAdvisor Community

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Showing 739: English reviews
HAVANA, United States
Reviewed August 3, 2016

Staff are always pleasant, rooms clean, very comfortable, Anytime I have to go to Shand's Cancer Hospital We always stay here. Its only 4 miles approx. to Dr's offices and the hospitals. Its quite, far enough off I-75 you hear little noise.

Review collected in partnership with Best Western
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Helpful?
Thank Charles M
Vince S, Rooms Division Manager at Best Western Gateway Grand, responded to this review

Thank you for making the BEST WESTERN Gateway Grand your hotel of choice in Gainesville. We are fortunate to be located far enough from the interstate that you never have to worry about noise, yet close enough that your just a quick drive away from everything Gainesville has to offer. We understand that making arrangements for medical visits can be...

Fort Lauderdale, Florida
Reviewed August 1, 2016 via mobile

I stay here every year with my parents when we travel from Georgia to Florida. They are a dog friendly hotel. After 10 years , I believe, I see the quality is changing for the worse. After driving all day, by 5:00 fresh baked cookies use to greet you at check in....not this time. They use to acknowledge one guest...

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Helpful?
1Thank ILakeThat
Vince S, Rooms Division Manager at Best Western Gateway Grand, responded to this review

Thank you for returning to the BEST WESTERN Gateway Grand for your recent visit! I am sorry that we were unable to exceed your expectations. We want all of our guests to feel like family, which is why personal touches like the welcome cookies and guest of the day program. Both of these amenities are still available every day for...

Reviewed August 1, 2016

the stay in this hotel was very good. Every thing was good, the room were very clean ande the staf too. WAs a pleasure to stay in this hotel I will recomendet this hotel. everything was perfect,I feel like home

Review collected in partnership with Best Western
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Helpful?
Thank Ana G
Vince S, Rooms Division Manager at Best Western Gateway Grand, responded to this review

Thank you for choosing the BEST WESTERN Gateway Grand for your stay in Gainesville, we are so glad you enjoyed your stay! Your recommendation means a lot to us and our entire staff will be thrilled that their service and hard work made an impact on your visit. We hope you stop by again soon for another trip!

Newberry, Florida
Reviewed July 26, 2016

Mike, Carl and Jonathan were most helpful, I felt like family. These guys were courteous, knowledgeable, and friendly. I would recommend this facility to anyone. This is our second year booking here and I found the experience more gratifying than my first and I was very impressed then as well.

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Helpful?
1Thank ysensaliver
Vince S, Rooms Division Manager at Best Western Gateway Grand, responded to this review

Thank you for making the BEST WESTERN Gateway Grand a part of your event! We want our hotel to to be your home away from home, so we are thrilled that you felt like a family during your visit. We hope to see you again for your third meeting so we have another opportunity to provide delicious food and friendly...

Reviewed July 25, 2016 via mobile

First I need to start with the front desk. Hannah and Devin are two of the nicest girls that I have encountered at a hotel front desk. Bob The Night Auditor is just as wonderful. They are very attentive to my schedule and my needs. My drivers Mike and Guy are absolutely wonderful and making sure I'm on time and...

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Helpful?
1Thank Cathy C
Vince S, Rooms Division Manager at Best Western Gateway Grand, responded to this review

Wow, thank you so much for your kind words. We are so grateful that you have chosen the BEST WESTERN Gateway Grand for your home away from home! Our staff want every visit to feel special, so nothing means more to me than seeing so many of our team have made strong impressions during your time with us. Even when...

Las Vegas, Nevada
Reviewed July 24, 2016

The front desk staff are extremely, helpful, professional, friendly and efficient. We had a hot tub suite which is phenomenal. I was locked out of my room last week due to a problem with the lock mechanism. Candy Hines, Assistant Director of Housekeeping, personally came in to assist me. When the problem could not be fixed by usual interventions, she...

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Helpful?
1Thank Joel S
Vince S, Rooms Division Manager at Best Western Gateway Grand, responded to this review

Thank you for sharing your experience of the BEST WESTERN Gateway Grand. I apologize for the problem with your lock and appreciate your patience while we resolved the issue. Our maintenance staff works diligently to ensure every amenity at the hotel is in top condition, but unfortunately sometimes there are issues with equipment that just cannot be fixed. In these...

Reviewed July 22, 2016 via mobile

Not sure how this hotel has 4/5 stars! It is old, tacky and out of date! It's like going back to the 80's. I was ready to check out and go to the Marriott. Thank goodness it was only one night that I had to suck it up. The employees are nice...that was the only good thing!

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Helpful?
1Thank Sylvia C
Vince S, Rooms Division Manager at Best Western Gateway Grand, responded to this review

Thank you for sharing your comments regarding your recent stay. I am sorry that we were not able to exceed your expectations during your visit. Our goal is for all visitors to have a calm and relaxing visit, and we understand that a large portion of making that happen is having a well appointed room that makes you feel comfortable....

Reviewed July 21, 2016 via mobile

Stopped here to spend the night on our way to Orlando, FL. After driving for 12hours with our daughter, son in law and 6yr old grandson we were all ready to just have a shower and lay down! We walked into a very nice clean room, and super friendly staff. Would definitely stay here again!

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Helpful?
Thank Tracy M
Vince S, Rooms Division Manager at Best Western Gateway Grand, responded to this review

Thank you for choosing the BEST WESTERN Gateway Grand for you stop in Gainesville! We are so glad that you enjoyed your stay. We know after a long drive a clean room and a warm shower go a long way, but there's nothing better than getting a warm welcome and a friendly smile! And of course, a delicious meal at...

Tallahassee
Reviewed July 20, 2016

Very disappointing; definitely not rated correctly. All appointments are old and outdated. Dented metal doors on room and bathroom, chipped furniture, paper-thin walls with some holes and cheap stucco finish chipping off, thin old bed linens, cigarette hole in the curtain. This is a two-star accommodation, with a lovely check-in area.

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Helpful?
1Thank rangeragainstwar6
Vince S, Rooms Division Manager at Best Western Gateway Grand, responded to this review

Thank you for sharing your feedback on our property, I am sorry we did not exceed your expectations. Our maintenance and housekeeping teams are dedicated to keeping the entire property in the best possible shape for our guests, so we appreciate you making us aware of these issues so we can address them. I apologize that our decor did not...

Florida PanHandle
Reviewed July 20, 2016

We booked this property via Hotwire. I did not save much but was very happy with the property. The room was spotless, the beds were comfortable. Our teen and tween grandchildren liked the pool area though the pool seemed a little small. It is landscaped beautifully and a great place to have your morning coffee. They have several cabanas so...

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Helpful?
Thank Work&PlayTravler
Vince S, Rooms Division Manager at Best Western Gateway Grand, responded to this review

Thank you for sharing your experience of the BEST WESTERN Gateway Grand, we are so glad you and your family enjoyed your stay! With three covered gazebos, plenty of lounge chairs, and beautiful landscaping, the pool deck is the perfect place to have a relaxing meal or enjoy a hot cup of coffee. And if you're looking for a bite...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about Best Western Gateway Grand

Address: 4200 NW 97th Blvd, Gainesville, FL 32606-3742
Location: United States > Florida > Gainesville
Price Range: $117 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Gateway Grand 3*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Best Western, Hotwire, Orbitz, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your Best Western Gateway Grand reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Gateway Grand Hotel Gainesville
Best Western Hotel Gainesville
Best Western Gainesville
Gainesville Best Western
Hotel Style:
#3 Romantic Hotel in Gainesville
#3 Green Hotel in Gainesville
#4 Family Hotel in Gainesville
#7 Business Hotel in Gainesville
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Gateway Grand staff and other travelers.
3 questions
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Orlando, Florida
over a year ago
Gainesville, Florida
over a year ago

See all questions (3)

Questions? Get answers from Best Western Gateway Grand staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for ION clean room or it will smell”
prettyjuls23, 4 weeks ago | Read review
“have stayed in several rooms there and they all have been super clean, and quiet.”
margaretparham, Apr 17, 2017 | Read review
“The rooms on the third floor are nicer than the lower floors. I think they are still renovating.”
ralphf600, Apr 13, 2017 | Read review
“Floors are quiet and great view”
B7930RZdavidh, Apr 7, 2017 | Read review
“Presidential suite. Has two separate bedrooms separated by a living room and a large balcony overlooking the pool.”
PamsPicks13, Mar 9, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Cancelon
$88* /night
View Deal
Booking.com$119
Expedia.com$119
HotelQuickly$132
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Prices are for 1 room, 2 adults
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