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BEST WESTERN Gateway Grand

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626 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Gateway Grand
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Showing 611: English reviews
Celebration, Florida, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at this location during a visit with our son (in college). The hotel is CLEAN and easily accessible from I-75. The staff were courteous and professional. Enjoyed the free continental breakfast, along with a fresh omelette (small additional fee). The breakfast staff were super nice and on the ball the entire time we were eating. Check-out was a breeze... More 

Review collected in partnership with Best Western

Helpful?
Thank Jennifer B
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for sharing your comments on the BEST WESTERN Gateway Grand! Being just minutes away from the Santa Fe College and a quick 15 minute drive from the University of Florida, we love hosting families visiting for college. Our Front Desk staff is available 24 hours a day, so just stop by if you need a campus map or... More 

Macon, Georgia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have stayed here multiple times and have always had great experiences. I want to thank the staff, especially Karl, for always being very pleasant and helpful. Karl was extremely helpful and patient with me this week, helping me to extend our stay, and arranging rooms for other family members due to a loss in our family. The rooms have... More 

Helpful?
Thank keepsmiling2016
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for choosing the BEST WESTERN Gateway Grand for your visits to Gainesville. We are so sorry for your loss and are grateful to be of service during your time of need. Karl will be honored to know how much his assistance impacted your stay. Our staff is available 24 hours a day, so we are only ever a... More 

HAVANA, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Staff are always pleasant, rooms clean, very comfortable, Anytime I have to go to Shand's Cancer Hospital We always stay here. Its only 4 miles approx. to Dr's offices and the hospitals. Its quite, far enough off I-75 you hear little noise.

Review collected in partnership with Best Western

Helpful?
Thank Charles M
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for making the BEST WESTERN Gateway Grand your hotel of choice in Gainesville. We are fortunate to be located far enough from the interstate that you never have to worry about noise, yet close enough that your just a quick drive away from everything Gainesville has to offer. We understand that making arrangements for medical visits can be... More 

Coral Springs, Florida
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I stay here every year with my parents when we travel from Georgia to Florida. They are a dog friendly hotel. After 10 years , I believe, I see the quality is changing for the worse. After driving all day, by 5:00 fresh baked cookies use to greet you at check in....not this time. They use to acknowledge one guest... More 

Helpful?
1 Thank ILakeThat
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for returning to the BEST WESTERN Gateway Grand for your recent visit! I am sorry that we were unable to exceed your expectations. We want all of our guests to feel like family, which is why personal touches like the welcome cookies and guest of the day program. Both of these amenities are still available every day for... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

the stay in this hotel was very good. Every thing was good, the room were very clean ande the staf too. WAs a pleasure to stay in this hotel I will recomendet this hotel. everything was perfect,I feel like home

Review collected in partnership with Best Western

Helpful?
Thank Ana G
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for choosing the BEST WESTERN Gateway Grand for your stay in Gainesville, we are so glad you enjoyed your stay! Your recommendation means a lot to us and our entire staff will be thrilled that their service and hard work made an impact on your visit. We hope you stop by again soon for another trip! More 

Newberry, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Mike, Carl and Jonathan were most helpful, I felt like family. These guys were courteous, knowledgeable, and friendly. I would recommend this facility to anyone. This is our second year booking here and I found the experience more gratifying than my first and I was very impressed then as well.

Helpful?
1 Thank ysensaliver
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for making the BEST WESTERN Gateway Grand a part of your event! We want our hotel to to be your home away from home, so we are thrilled that you felt like a family during your visit. We hope to see you again for your third meeting so we have another opportunity to provide delicious food and friendly... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2016 via mobile

First I need to start with the front desk. Hannah and Devin are two of the nicest girls that I have encountered at a hotel front desk. Bob The Night Auditor is just as wonderful. They are very attentive to my schedule and my needs. My drivers Mike and Guy are absolutely wonderful and making sure I'm on time and... More 

Helpful?
1 Thank Cathy C
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Wow, thank you so much for your kind words. We are so grateful that you have chosen the BEST WESTERN Gateway Grand for your home away from home! Our staff want every visit to feel special, so nothing means more to me than seeing so many of our team have made strong impressions during your time with us. Even when... More 

Las Vegas, Nevada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 24, 2016

The front desk staff are extremely, helpful, professional, friendly and efficient. We had a hot tub suite which is phenomenal. I was locked out of my room last week due to a problem with the lock mechanism. Candy Hines, Assistant Director of Housekeeping, personally came in to assist me. When the problem could not be fixed by usual interventions, she... More 

Helpful?
1 Thank Joel S
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for sharing your experience of the BEST WESTERN Gateway Grand. I apologize for the problem with your lock and appreciate your patience while we resolved the issue. Our maintenance staff works diligently to ensure every amenity at the hotel is in top condition, but unfortunately sometimes there are issues with equipment that just cannot be fixed. In these... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 22, 2016 via mobile

Not sure how this hotel has 4/5 stars! It is old, tacky and out of date! It's like going back to the 80's. I was ready to check out and go to the Marriott. Thank goodness it was only one night that I had to suck it up. The employees are nice...that was the only good thing!

Helpful?
1 Thank Sylvia C
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for sharing your comments regarding your recent stay. I am sorry that we were not able to exceed your expectations during your visit. Our goal is for all visitors to have a calm and relaxing visit, and we understand that a large portion of making that happen is having a well appointed room that makes you feel comfortable.... More 

1 review
5 of 5 stars Reviewed July 21, 2016 via mobile

Stopped here to spend the night on our way to Orlando, FL. After driving for 12hours with our daughter, son in law and 6yr old grandson we were all ready to just have a shower and lay down! We walked into a very nice clean room, and super friendly staff. Would definitely stay here again!

Helpful?
Thank Tracy M
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for choosing the BEST WESTERN Gateway Grand for you stop in Gainesville! We are so glad that you enjoyed your stay. We know after a long drive a clean room and a warm shower go a long way, but there's nothing better than getting a warm welcome and a friendly smile! And of course, a delicious meal at... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about BEST WESTERN Gateway Grand

Address: 4200 NW 97th Blvd, Gainesville, FL 32606-3742
Location: United States > Florida > Gainesville
Price Range: $112 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Gateway Grand 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Best Western Gateway Grand Hotel Gainesville
Best Western Hotel Gainesville
Best Western Gainesville
Gainesville Best Western
Hotel Style:
#3 Romantic Hotel in Gainesville
#3 Green Hotel in Gainesville
#4 Family Hotel in Gainesville
#7 Business Hotel in Gainesville
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