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BEST WESTERN Gateway Grand

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4200 Northwest 97th Boulevard, Gainesville, FL 32606-3742
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1 room 1 adult
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BEST WESTERN Gateway Grand
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524 Reviews from our TripAdvisor Community

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Raleigh
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Karl in the reception went above and beyond in order to fix the problem that arose when we were checking in. Our reservation had been filed for the previous night, so it took a little work to get everything squared away. End result: we were very happy with our room and even more with the free dessert Karl treated us... More 

Helpful?
Thank Kirsten B
East Killingly, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I thought this hotel was very nice, and we enjoyed staying there very much...updated, Clean and very accommodating...would highly recommend this hotel...It also had a great complimentary breakfast & GREAT Coffee, which is very important to us...Ana was very nice to deal with....

Helpful?
Thank Linda M
Portland, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I have enjoyed Best Western Hotels in the past so this experience came as a surprise. The room was in desperate need of remodeling. Sofa was soiled and chair sagged. Carpet did not look clean. The windows were very dirty, so dirty in fact that you really could not see out of them. Anxious to leave in the morning.

Review collected in partnership with Best Western

Helpful?
2 Thank Margaret V
Dyer, United States
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This is really a lovely building. The room was a mini-suite and was lovely, clean, and very enjoyable. The divider between the bed area and the couch area allowed me to get up before my husband and read. I love that -- having an extra space. The only thing I thought was lacking in the hotel was that the breakfast... More 

Review collected in partnership with Best Western

Helpful?
Thank Lilian S
Gainesville, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We recently held an important statewide training institute at the Gateway Grand. The banquets manager Allen and staff member Shantil were able to anticipate and meet our needs and solve any issues quickly and efficiently. Shantil made you feel that your satisfaction and your event was the most important thing that day!

Helpful?
1 Thank Cindy W
Gainesville, Florida
1 review
5 of 5 stars Reviewed 1 week ago

We recently held a large meeting at the hotel and we were very satisfied with the service provided. Shantil worked very hard to meet our banquet and meeting room needs. If I asked for something, she quickly responded. Alan was also extremely helpful and anticipated our every need. Sheila in the breakfast area was kind enough to bake my waffle... More 

Helpful?
Thank 761renee
1 review
5 of 5 stars Reviewed 2 weeks ago

This is the second time we have stayed here and once again our stay was outstanding. First, they are pet friendly, which is often a requirement for our trips. Secondly, the hotel is not like any other Best Western we've ever stayed in. The interior and exterior look like we are at a Hilton property. Plus the staff are so... More 

Helpful?
Thank Aline G
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for the kind words regarding your stay at the BEST WESTERN Gateway Grand! We are honored to know that you enjoyed your stay so much that you actually go out of your way to stay with us! I'm thrilled that both the interior and exterior of the property exceeded your expectations. Our dedicated maintenance and housekeeping teams work... More 

Orlando, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent staff, kind and polite! This location is gorgeous. We came to Gainesville for a wedding in Alachua.The entire wedding party, family and friends stayed here due to the great rates! Publix, walgreens, wendys, BK, gas station etc, only 3 mins away. Very convenient!

Review collected in partnership with Best Western

Helpful?
Thank Yezenia R
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for making the BEST WESTERN Gateway Grand a part of your event! When you have the whole gang in town, there's nothing better than having everyone together under one roof. And of course you can't beat the convenience of having an event in the same building as your guest room! If you're celebrating at the hotel, you never... More 

Charleston
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was booked for my husband and I by a friend. The lobby was very inviting and the rooms were clean. They serve a free continental breakfast and for $3.00 you can add a customized omlett. The breakfast was very good. There were two groups of wedding guests staying there that weekend which added to late night hallway noise... More 

Helpful?
Thank Karen P
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for sharing your experience of the BEST WESTERN Gateway Grand, we're so glad you enjoyed your stay! With our spacious conference space and delicious banquet food, we're fortunate to be able to host all sorts of events, from weddings to conferences. Of course, even when the hotel is full, we are committed to the peace and comfort of... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Whenever I stay at a hotel, I can always judge its quality by the cleanliness of its sheets and bathrooms, and the variety of its provided breakfast. This hotel gets a 5 out of 5 in my book! I have never feasted so well at a hotel-provided breakfast. There were waffles, pastries, bananas, yogurt, sausage breakfast sandwiches, cereal, hard-boiled eggs,... More 

Helpful?
Thank James W S
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for choosing the BEST WESTERN Gateway Grand for your stay in Gainesville! I'm so glad that our breakfast exceeded your expectations! We want to make sure everyone starts the day right, so we provide as much variety as possible to cover anything you might be craving. In addition to all of the delicious options you mentioned, we also... More 

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