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DoubleTree by Hilton Gainesville

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DoubleTree by Hilton Gainesville
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27 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Gainesville
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Showing 26: English reviews
Reviewed 4 weeks ago

I was very impressed with this hotel because of the staff and how clean and new everything looked. I was there with the women's soccer team, with about 30 people in our group. Since it is a large group, I was impressed with how organized they were and how they had our rooms ready right when we arrived. When I...

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Helpful?
Thank Yazmin V
Mayan A, Front Office Manager at DoubleTree by Hilton Gainesville, responded to this review

Dear Ms. Yazmin V, Thank you so much for your kind review! It's wonderful that we were able to efficiently and effectively take care of the minor problem you had! I'm so happy you enjoyed your stay with us and we are looking forward to seeing you again in the near future! Sincerely, Mayan Alvarado Front Office Manager DoubleTree By...

Madison, United States
Reviewed 4 weeks ago

The hotel was clean and the room was clean upon arrival, as one would expect from a DoubleTree. I was there for a business trip for three nights. The first two nights there was a group of people on my floor who were partying in one or two of the rooms all evening and into the morning both nights. The...

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Helpful?
Thank Sara W
Mayan A, Front Office Manager at DoubleTree by Hilton Gainesville, responded to this review

Dear Ms. Sara W, I'm very happy to hear that you liked the property, however, I sincerely apologize about the noise disturbances throughout your stay. We hope you stay with us again and allow us to make up for the outside noise and we can really wow you this time with a wonderful experience. You are a valued guest and...

Gainesville, virginia
Reviewed 4 weeks ago

Very satisfied with our stay. Didn't get a chance to use most of the amenities, but they were available. Service was excellent and staff was very friendly. Check in, and check out was flawless. Thank you

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Helpful?
Thank Stephanie O
Mayan A, Front Office Manager at DoubleTree by Hilton Gainesville, responded to this review

Dear Ms. Stephanie O, We sincerely appreciate the great review! We are so happy that you found our hotel satisfactory! Hopefully next time you can take advantage of all of our fantastic amenities! We hope to see you again in the near future! Sincerely, Mayan Alvarado Front Office Manager DoubleTree By Hilton Gainesville

Milton
Reviewed 4 weeks ago

Upon check in no A/C, noisy bus load of teenagers in courtyard. Much better value when it was the Cabot Lodge. We got breakfast and free drinks at happy hour. Not worth $205.00. Had to tell front desk and maintenance of our problems

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Helpful?
Thank Rick C
Mayan A, Front Office Manager at DoubleTree by Hilton Gainesville, responded to this review

Dear Mr. Ricky C, I sincerely apologize about the issues you experienced while staying with us, you are a very valued guest and we would like to make it up to you. We do from time to time have groups of high schools or colleges come in for competitions. Next time we will definitely keep you on a different floor...

Tallahassee, United States
Reviewed 4 weeks ago

We stayed at this Hotel many times before it was bought by the DoubleTree. I was given a Shands Hospital Discount Rate of $79.00. I assumed it would be that again. I had a good bit of free transportation to line up before I called the Hotel. I decided to pay their Shands Hospital rate of $179.00 rather than take...

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Helpful?
Thank William P
Mayan A, Front Office Manager at DoubleTree by Hilton Gainesville, responded to this review

Dear Mr. William P, I do apologize about the price difference between here and the former Lodge property. In light of this survey our team got together to better accommodate our Shands guests, we will now be doing a rate of $124.00 for Shands patients! We hope that encourages you to give us another try! We also provide a free...

Tallahassee, Florida
Reviewed 4 weeks ago

Horrible customer service. Home 2 Suites or Hilton Garden Inn have much better service and are very close, I would stay there over this property. The rooms were not terrible but also not terribly clean either....Worst Hilton property I've been too though!

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Helpful?
Thank KarenSaintMorgan
Mayan A, Front Office Manager at DoubleTree by Hilton Gainesville, responded to this review

Dear Ms. Saint Morgan, I sincerely apologize for the inconveniences you ran into during your stay with us. We shared your concerns with our front office team to better serve our guests. We hope you will give us another chance to show you the level of service we like to achieve. I assure you your concerns have not gone unnoticed....

North Port, FL
Reviewed October 31, 2016

We spent two nights here and really loved the room. It was very clean and the bed was unbelievably comfortable. What struck us as odd was that there was no continental free breakfast. Out mornings were quite rushed both days, so we didn't try the restaurant, which we would have liked. But, for the price, would a free breakfast been...

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Helpful?
Thank Kevin B
Management response:

Kevin B, We are so happy that you found the room to be clean and comfortable. We hope you stop by and see us again and get to try out our restaurant! Kind Regards, Melissa Rice, Front Desk Supervisor

Orlando, Florida
Reviewed October 28, 2016

Loved the bed and would have loved the room if the coffee area had been clean and restocked. Also never received room service breakfast. I told the front desk and they had nothing to say. No apology. It was weird.

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Helpful?
Thank kristinldavis
Management response:

Kristinldavis, We thank you for your feedback. I apologize that your stay with us wasn't what you expected. We will relay this information to the correct departments. Again, I am so sorry that you experienced these problems. We will get these corrected and hope you choose to come back and stay with us again. Kind Regards, Melissa Rice, Front Desk...

Miami
Reviewed October 26, 2016

The beds were comfortable. The place was clean. The shower was not hot, and the AC was stuck on or below 66. A hot tub was advertised, but there was no hot tub at the hotel. Staff were helpful. I like the look of the lobby and bar area.

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Helpful?
Thank Lori S
Management response:

Dear Lori S, We appreciate your feedback. Unless guests tell us where we need to make improvements, we can't fix things. I, personally, apologize for the not-up-to-par experiences you went through in your room. We will see to it that these problems get fixed right away. Kind Regards, Melissa Rice, Front Desk Supervisor

Orange City
Reviewed October 26, 2016

I stayed for business on 10/24/16 and was told they had been open for just two weeks (hence the cheaper rate I received). But I will be back at the normal rate anyway! If you like the Double Tree brand you will be delighted with this new property...I sure was! This was a last minute trip and already had breakfast...

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Helpful?
Thank Thomas P
Management response:

Thomas P, We thank you so much for such wonderful feedback. We are happy that you enjoyed our hotel and can't wait to have you back with us. Next time, be sure to try our breakfast and let us know how you liked it, it is delicious! Kind Regards, Melissa Rice, Front Desk Supervisor

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27 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Gainesville located within two miles from the University of Florida Campus and from UF Health. Perfect for corporate travelers, college visits, and Hhonors travelers, our guest rooms offer free WiFi and a work area, as well as a coffeemaker for your comfort and convenience. Enjoy our onsite restaurant, fitness center, and outdoor pool. We have over 1,900 sq. ft. of hotel event space in Gainesville for your meeting or celebration, plus a beautiful lighted patio, catering options and the latest A/V equipment. ... more   less 

Additional Information about DoubleTree by Hilton Gainesville

Address: 3726 SW 40th Blvd, Gainesville, FL 32608-2349 (Formerly 1815806)
Location: United States > Florida > Gainesville
Price Range: $98 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Gainesville 3.5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Cabot Hotel Gainesville
Hotel Style:
#5 Romantic Hotel in Gainesville
#12 Business Hotel in Gainesville
#13 Family Hotel in Gainesville
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Gainesville staff and other travelers.
4 questions
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Sarasota, Florida
over a year ago
Reston, Virginia
over a year ago

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Questions? Get answers from DoubleTree by Hilton Gainesville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for rooms overlooking the interior courtyard. Next time I'm trying a balcony room just to compare.”
 of 5 bubbles 916thomasp, Oct 26, 2016 | Read review
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