The condo was much smaller than it appeared in the photos. The TV in the living room didn’t work. However, the TVs in the bedrooms did. The bathrooms were the smallest I’ve ever seen. The sink was surrounded by a narrow counter and that was all the counter space in the bathroom. The towel rack in the master bath was loose because it hadn’t been installed straight. The bathroom door scrapped the floor in one spot making it hard to open and close. All little details but this wasn’t a cheap condo. The grounds were pretty, very green! The beach was clean and uncrowded. Not bad lodging just needed more attention paid to the details.
Ok...there is a pandemic...I called to cancel my reservation and was told to write an email...which I did and cancelled. Omicron is terrible where I live and we were afraid to come. I then called back and was told zero dollars would be refunded...the property manager told me the pandemic was fake news and I should have gotten insurance ( dumb me...I thought since there was a pandemic, I wouldn't need insurance). So I said...well I will just give the condo that week to a friend and she said the moment I wrote the email...I was gone ...even though it was still available on line. no refund, no condo...2500 to them...Poor customer service...Be very afraid.....and then...the property manager said....oh wait...she hung up on me while I was trying to explain we couldn't afford to lose 2500 dollars...she said even people who were dying of cancer and cancelled couldn't have their money back...the board of directors said so.…
We would like to share the great feelings we had at the first vacation in 2B5 unit at this location. Owner, Mr. Horton, has the guests interest to enjoy his Unit showing A-Plus cleanliness, heavenly views, "just like home" comfort in this well-appointed Oceanfront 2 BDRM,2 BTH rental. Rental Mgr., Joey, delightful-really helpful most appreciated! Great extras are elevator 2 steps away from unit, wonderful full, modern kitchen, 3 Lg.wall-TVs, Fans everywhere, King Bd/great mattress, private Lanai with comfy furniture, And all we needed was our suitcases and a trip to Publix, for dream vacation! First time ever leaving the beach without any complaints...We really wanted to stay longer!..The Dunham's
Stayed for 1 week. I had to attend a class/ conference. I could not get in using condo’s internet. The condo has DSL internet. It could not manage single user. I had to be on my cell phone all the time. Also they do not clean the beach. And it is not just smugglers cove. It is all fort Myers beach. We had this view all week long. And it was not red tide….By the way, there were no hurricanes.
Asked for nice room booked early for choices Jody never sent pics after payment! Claimed it would be nice! Arrived and the furniture was dated! Master had nightstands in front nightstands and a desk for clothes! Usable. Kids running around till one am every night beds are hard and TV 32 inch living room master 32 and kids room looked like 12 inch lol Pictures originally viewed are decieving- special anniversary and I was sad and disappointed! If you are used to resorts this is not for you! Rooms are tight! Notes left on thermometer to.stay at 76 at all times and shades are to be closed at 8 pm. Outside beach smelled like fish and maggots everywhere! Turf is very small and ground level is a parking garage! Small pool. We vacation to beach vacations frequently! This place was the very worst! Bad vibes everywhere!…
My sister and I spent a week there just last week and we could not be happier. The unit is clean and beautiful, the views were amazing and the staff is friendly and helpful. The beds were comfortable and the kitchen was insanely well stocked with pots, pans and utensils which is important seeing how my sister is an executive chef who loves to cook even when on vacation. We already plan on returning next year but will stay two weeks because one week was just not enough time in such a great place.
I stayed here to get away and have a change of scenery while working from home. I booked a condo that had an office (the second bedroom had a murphy bed and a home office set-up). The condo I rented was clean and well stocked with supplies. The Publix grocery store is a 3 block walk. The beach was clean and very quiet at night. Pro Tip: Book one of the corner units. It allows for more sunlight and fantastic views. I also booked on the 6th floor; the unit was very quiet and I was able to enjoy watching the sunsets each evening while only hearing the sound of the ocean. I would return here again! I read some of the other reviews that indicated some condos have outdated furniture; I didn't have that issue. It is best to look at photos of the individual units before you book.
The vacation condo is the cleanest and the best we have stayed in. We have been there twice this year and we love this place. The rooms are very accommodating , they have beach chairs and towels for the beach area and the beds are comfortable and have been updated ! If you need anything of the premises Steve the maintenance man and Joey in the office or Nayeli will accommodate you. They made our stay very welcomed ! We were leery about going non vacation during Covid-19 but this place is by far the cleanest and trustworthy ! The sunsets are so beautiful in the area and the beaches are so quiet and beautiful ! ❤🌊🦈🐠🦋
This was my first time ever to Florida, and I’m so glad we chose Smugglers Cove! The condo was clean and beautifully decorated with a beautiful view of the beautiful private beach. The grounds and pool were very well kept and attractive. The location is awesome, with plenty of privacy, yet close enough to shopping and dining. The staff was awesome and welcoming as well. The lady that gave us our parking passes was super nice and when I told her I was a Florida newbie, she seemed excited for me too! I will definitely be going back to Smugglers Cove!!
I LOVE everything about Smuggler's Cove ! The staff is so friendly . We had the pleasure of meeting all the office staff - Julie, Joey and Nayeli - they were all funny and helpful. They answered all of my questions from reservations all the way through our stay and departure. We didn't need maintenance because our unit and the grounds were meticulous - but we did meet the maintenance staff, Mike and Steve, and they were really nice and fun to chat with. The views - OMG !! The views of the gulf were perfect! The pool was immaculate and serviced everyday - even over the weekend. The condos are close enough to Time Square , shopping and the restaurants but far enough away so there were no crowds or noise. We loved how close we were to the Publix for groceries - because the condo had everything we needed in it but food ! I would not hesitate to recommend Smuggler's Cove Condos to anyone needing an affordable ,clean , family friendly place to stay.…