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Hilton Garden Inn Fort Myers

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Hilton Garden Inn Fort Myers
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344 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Fort Myers, Florida
Reviewed 3 weeks ago

I'm glad my house keepers enjoyed leaving visible hairs in my towels. Don't expect a front desk clerk to actually report problems even after taking notes and saying they would. Don't expect the same amount of towels every time your room is cleaned! Don't expect towels at all in some cases.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank brandim43
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

Thank you for taking the time to share your feedback. Our team takes great pride in properly accommodating all of our guests and when we hear that we failed to reach a guest's expectations we always want to know what we could have done differently. In this case it is apparent that the bathroom amenities specifically the bathroom towels created...

Clearwater, Florida
Reviewed 3 weeks ago via mobile

Very comfortable and clean beds . Excellent service. Everyone is so nice and more than willing to please the guest. We are new to the area Rachel she works nights helped me get on the web. She give us tips & inform about area.. She went above & beyond to please the guest. Internet is good.

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Helpful?
1Thank hfbt58
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

On behalf of everyone here at the Hilton Garden Inn Fort Myers, thank you for taking the time to share your feedback. We certainly appreciate the high praises and I will personally make Rachel aware of your comments. Thank you again and please do not hesitate in contacting any member of our team the next time that you are in...

Reviewed 3 weeks ago via mobile

We booked this hotel through hotels.com and reserved a room for two nights in the middle of Spring Break. Hotels.com sold us a room type that wasn't available at the Hilton Garden Inn and when we got to the hotel we were disappointed at first, but Rachel and Trey helped us out and saved our vacation! We really appreciated their...

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Helpful?
Thank Elizabeth B
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

We are always thrilled to be able to accommodate you. Thank you for taking the time to share feedback and I will certainly make Rachel aware of your praises. Please don't hesitate in contacting me or any member of our team the next time that you are in the Fort Myers area.

Reviewed 4 weeks ago via mobile

Went to the zoo and stayed here can't wait to go back I have two kids 5 and 2 there inside pool is the best of any hotel I have ever seen for kids thumbs up it was New year's eve went across the street to watch the fireworks had such a great time I will sure stay there again...

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Helpful?
Thank joann o
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

On behalf of everyone here at the Hilton Garden Inn Fort Myers, thank you for sharing your feedback. We are thrilled to hear that we were able to properly accommodate you and your family. We hope to have the opportunity to serve you again soon. Please do not hesitate in contacting me or any member of our team the next...

Hartford
Reviewed March 17, 2017

Everything you need plus good access to JetBlue Park, restaurants, and shopping. Small outdoor pool, small fitness center, business center. Efficient housekeeping. Little food pantry area near front desk where one can buy essentials and food, drink. Rooms have microwaves, mini-refrigerator, and coffee maker. Would return when going to Spring Training.

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Helpful?
Thank HartfordOwl
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

On behalf of the entire team here at the Hilton Garden Inn Fort Myers, thank you for taking the time to share your feedback. I will make sure your high praises are made aware of by the team and hope to have the opportunity to serve you again soon. Please do not hesitate in contacting me or any member of...

Reviewed March 17, 2017

This hotel was a big disappointment for the Hilton brand. Their attention to detail vs cost was way out of alignment. The location for spring training was very good. It is close to the field and local restaraunts. I would not stay here again if given a choice. The lobby water had algae in the tap. The breakfast bar was...

Review collected in partnership with Hilton Garden Inn
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Thank Robert G
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

I wanted to take a moment to thank you for sharing your experience. Guest feedback is very important to us to be able to properly accommodate all of our valued guests. When I hear that a guest did not have the best experience with us I always want to know why so that we can correct our mistakes before another...

Reviewed March 7, 2017

The lobby of the hotel was pleasant but could not tell you how disappointed I was in the room. Dated and worn carpeting and run down and heavily soiled sofa. So disappointed with the room as I have stayed at many hilton garden inns all over the country.

Review collected in partnership with Hilton Garden Inn
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Thank I4560CLanns
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

Thank you for taking the time to share your experience with us here at the Hilton Garden Inn Fort Myers. Guest feedback is very important to us as we are always looking for new ways to improve our product and service. I do apologize for your concerns in regards to the condition of the room you had occupied but I...

home
Reviewed March 7, 2017

This is your typical Garden Inn clean and quite. Has a small gym and a small swimming pool. Easy access to Cape Coral. Very little noise. Food prices are reasonable. Not a lot for the kids to do other than swim, but like I said easy access to the beaches around here good shopping, and many other things to do...

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1Thank bema542
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

I wanted to take some time to thank you for sharing your experience with us. Your feedback is much appreciated and will certainly be shared with the team. We hope to have the opportunity to accommodate you again soon. Please don't hesitate in reaching out to me or any member of our team the next time that you are in...

Sodus, New York
Reviewed March 3, 2017

Ok, without doubt one of the friendliest places I have stayed. From the front desk, to Marshall and Cheyane in the dining area. The pool was very clean and warm. We were in room 106, maintainace was next door and other side was a small meeting room so those were quiet, also across was the guest laundry. Easy access 20...

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Helpful?
Thank NYSP618
Management response:

Thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed your stay. I will also let the staff know of your kind words. We hope you stay with us again soon.

Lexington, United States
Reviewed March 1, 2017

I enjoyed my stay and the hotel did everything possible to make sure I had enough assistance and enjoyment possible given to us. I would always ask ahead for their transportation availability . they have a shuttle that takes you any where locally but not to the airport which I needed. But they assisted me with a rental car and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lucy A
Management response:

Thank you for taking the time to tell us about your stay. We are glad to hear that you enjoyed your stay with us and appreciate your feedback. Please do not hesitate to contact myself or my staff if their is anything you may need. We hope to see you again soon.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Fort Myers, Florida hotel is conveniently located in the southwest business suburbs, just a few miles from Southwest Florida International Airport and downtown Fort Myers. Enjoy easy access to numerous businesses, corporations and popular attractions including, Sanibel and Captiva Islands, only 15 minutes from our Fort Myers hotel. Relax in a spacious guest room and enjoy the latest technology and conveniences. Sleep deep in the sumptuous bed and stay productive with complimentary high-speed internet access. Treat yourself to a delicious American meal at the Garden Grille restaurant, open daily for breakfast, lunch and dinner. For a more casual affair, grab a tasty treat from the hotels great value, 24-hour Pavilion Pantry(R) or order a meal from room service and enjoy the convenience of dining within your guestroom. Stay active during your stay and work out in the fitness center or simply relax in the tropical surrounds of the outdoor pool. The Hilton Garden Inn Fort Myers hotel also offers over 3,500 sq. Ft. Of flexible meeting space, perfect for meetings, conferences and special events of up to 120 guests. ... more   less 

Additional Information about Hilton Garden Inn Fort Myers

Address: 12600 University Dr, Fort Myers, FL 33907-5670
Location: United States > Florida > Southwest Gulf Coast > Fort Myers
Price Range: $100 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Fort Myers 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hilton Garden Inn Fort Myers Hotel Fort Myers
Hilton Fort Myers
Hotel Style:
#17 Business Hotel in Fort Myers
#17 Family Hotel in Fort Myers
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Fort Myers staff and other travelers.
3 questions
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Rochester
7 days ago
Massachusetts, US
Zephyrhills, Florida
over a year ago

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Questions? Get answers from Hilton Garden Inn Fort Myers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“224 quite back side of hotel”
bema542, Mar 7, 2017 | Read review
“Go to the Hilton Homewood Suites instead!”
LisaDolan, Oct 18, 2016 | Read review
“Since I only used the hotel to sleep and breakfast. My room facing West was fine. Not noisy at all.”
mvgazda, Jul 19, 2016 | Read review
“Older looking furniture in rooms the highest floor is the 5th-stay there for less noise”
702kellik, Jul 15, 2016 | Read review
“Pick the 5th floor - quiet!”
MaxandDiane, Jun 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question