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Hilton Garden Inn Fort Myers

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12600 University Drive, Fort Myers, FL 33907
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248 Reviews from our TripAdvisor Community

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Showing 239: English reviews
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

The staff was helpful upon check in. Nice clean room. The bed wasn't the softest and pillows were standard for a hotel, not much body to them. The cleaning staff's radios were heard easily in the room in the morning. Overall, a pleasant stay and would visit again.

Helpful?
Thank Ted F
KanaHotelGroup, Manager at Hilton Garden Inn Fort Myers, responded to this review

Thank you for taking the time to review our hotel. It is nice to know you will return and we look forward to it. More 

Philadelphia, United States
2 of 5 stars Reviewed 2 days ago NEW

Hotel is very nice and so are the accommodation - The staff, not so much. I am a diamonds member who chose to have the free breakfast. After leaving my "coupon" in the room, i asked them to please provide the waiter with an extra one as i was leaving for a meeting. When I received my bill, i was... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Marc F
Columbia City, India
1 review
5 of 5 stars Reviewed 6 days ago NEW

I had several questions upon arrival. I have never visited the area before and front desk personnel were more than helpful in answering those questions. My plane departure was later than my hotel check out. The clerk allowed me to leave baggage at front desk until I was ready to leave.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lisa G
KanaHotelGroup, Manager at Hilton Garden Inn Fort Myers, responded to this review

We were glad to be of service to you and are glad you enjoyed staying with us. Your good review of our hotel the Hilton Garden Inn Fort Myers is appreciated. More 

Hoffman Estates, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

This location was close to the Bonita Spings, Naples, Ft. Myers. The breakfast in the morning was diverse enough for someone like me who has a gluten intolerance. The staff and cleanliness of the hotels and rooms was exception. I would rent a room there again. It was also close to see the Art and Craft on 5th street in... More 

Helpful?
Thank mvgazda
KanaHotelGroup, Manager at Hilton Garden Inn Fort Myers, responded to this review

We are glad you enjoyed staying here at the Hilton Garden Inn Fort Myers. Thank you for your good review. Please return again soon. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I received charges for the restaurant on my bill and I did not make them. I called to resolve and was told I would have to dispute with my credit card company after waiting 4 days for a response from an employee at the hotel to "investigate" whatever that means. The hotel had a lot of teenage boys staying there... More 

Helpful?
Thank Kelli K
KanaHotelGroup, Manager at Hilton Garden Inn Fort Myers, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your comments. More 

Tampa, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice hotel - great location- friendly staff- close to restaurants and what we needed it for. We would stay here again if we are ever back in the area. The rooms could have been a little more updated. But still a great stay.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank weezi
KanaHotelGroup, Manager at Hilton Garden Inn Fort Myers, responded to this review

Thank you for your good review of our hotel and we will welcome you back whenever you get the chance. More 

Mansfield
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There's not much to say here!!! Clean Rooms, great breakfast, and I can not say enough about the great staff, those ladies at the front Desk are Miracle workers, they find a way to serve your needs with great smiles. I was here for a couple of days. I wish I could have stayed longer, it was a great, great... More 

Helpful?
Thank Ced B
KanaHotelGroup, Manager at Hilton Garden Inn Fort Myers, responded to this review

Our associates pride themselves on providing excellent guest service and will be pleased to hear they exceeded your expectations! Your review will certainly be shared with them. Thank you for your good review of our hotel the Hilton Garden Inn Fort Myers! More 

Lake Worth, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was great. The staff were very accommodating, friendly , and professional. When I called the front desk for extra towels, they were polite and I had them in my room within a few minutes. The room was spacious and clean. I will definitely stay here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank D6586QUjenniferr
KanaHotelGroup, Manager at Hilton Garden Inn Fort Myers, responded to this review

It is good to know you had such a good stay that you will return. Thank you and we look forward to seeing you again. More 

West Palm Beach, Florida
1 review
1 of 5 stars Reviewed 2 weeks ago

Terrible plumbing, ceiling of the lobby fell during stay. Third party industrial cleaning of carpets; we couldnt access the room while cleaning went on. No hotel staff supervising as third party cleaning co. had full access of our rooms. Room ac didnt work. Was given a plunger to do my own plumbing of toilet and tub as they were both... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 16neveragain
KanaHotelGroup, Manager at Hilton Garden Inn Fort Myers, responded to this review

We apologize that you were not satisfied with your guest room assignment and that cleanliness and maintenance conditions were an issue. We're working with our staff to address your concerns and apologize for the inconvenience. It's our goal to ensure guests are comfortable and taken care of and your feedback will certainly help us as we continue to improve. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We had a great stay at this location. It is close to beaches, restaurants and baseball fields. The washers and dryers read "out of order" if the coin slots are full, so washing baseball uniforms was sometimes a chore. We had to find an off-site laundromat twice during our stay to get my son's uniforms cleaned.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank michellehM6678JA
KanaHotelGroup, Manager at Hilton Garden Inn Fort Myers, responded to this review

We are glad you had a great stay here with us and hope you will return again soon. Thank you for your good review. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn Fort Myers, Florida hotel is conveniently located in the southwest business suburbs, just a few miles from Southwest Florida International Airport and downtown Fort Myers. Enjoy easy access to numerous businesses, corporations and popular attractions including, Sanibel and Captiva Islands, only 15 minutes from our Fort Myers hotel. Relax in a spacious guest room and enjoy the latest technology and conveniences. Sleep deep in the sumptuous bed and stay productive with complimentary high-speed internet access. Treat yourself to a delicious American meal at the Garden Grille restaurant, open daily for breakfast, lunch and dinner. For a more casual affair, grab a tasty treat from the hotels great value, 24-hour Pavilion Pantry(R) or order a meal from room service and enjoy the convenience of dining within your guestroom. Stay active during your stay and work out in the fitness center or simply relax in the tropical surrounds of the outdoor pool. The Hilton Garden Inn Fort Myers hotel also offers over 3,500 sq. Ft. Of flexible meeting space, perfect for meetings, conferences and special events of up to 120 guests. ... more   less 

Additional Information about Hilton Garden Inn Fort Myers

Address: 12600 University Drive, Fort Myers, FL 33907
Location: United States > Florida > Southwest Gulf Coast > Fort Myers
Price Range: $91 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Fort Myers 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Travelocity, Hotwire, Hotels.com, Expedia, Odigeo and Orbitz so you can book your Hilton Garden Inn Fort Myers reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Fort Myers Hotel Fort Myers
Hilton Fort Myers
Hotel Style:
#17 Business Hotel in Fort Myers
#17 Family Hotel in Fort Myers
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