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Four Points by Sheraton Fort Myers Airport

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Four Points by Sheraton Fort Myers Airport
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289 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Fort Myers Airport
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Showing 281: English reviews
Newark, New Jersey
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed July 9, 2016

Horrible. Loud noise all night. Walls paper thin. You could hear guests checking in and unpacking at all times. The air conditioning unit was broken. We toughed it out because we only needed 4-6 hours of sleep. Will never use this chain again. I did inform "Judi" upon check out. She stated "Oh you should have called us." Should have... More 

Helpful?
Thank Ariaceliz O
FourPoints_Mgmt, Front Office Manager at Four Points by Sheraton Fort Myers Airport, responded to this review

I would like to apologize for you not enjoying a good nights rest while staying with us. We strive for perfection here at the Four Points by Sheraton any guest complaint that is brought to our attention we do our best to resolve the issue as fast as possible. We do hope you return in the future. More 

North Fort Myers, Florida
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 17, 2016

The airport shuttle was prompt and convenient. The check-in process was quick. The restaurant had happy hour and made to order breakfast. The King room was large with wi-fi, coffee bar, refrigerator, microwave, flat screen TV, lounge chair and desk with multiple plug-ins. The bathroom was complete with towels, soap dispensors, tub/shower combo and large sink and counter area. Will... More 

Helpful?
Thank MaryAO53
FourPoints_Mgmt, Front Office Manager at Four Points by Sheraton Fort Myers Airport, responded to this review

Thank you for taking the time to tell us about your experience. We love to hear wonderful remarks and I will share these with our team. We look forward to seeing you on your next visit More 

Reading, Pennsylvania
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 16, 2016 via mobile

My husband loves the beds so much, I could barely get him up in time to check out in the morning. We stayed overnight on our way to Naples. The hotel is very clean and comfortable. It's located close to the airport and does offer free shuttle service.

Helpful?
Thank 122LovetoTravel1234
FourPoints_Mgmt, Front Office Manager at Four Points by Sheraton Fort Myers Airport, responded to this review

We are happy your husband had a good night's rest! That is a great way to start off a vacation. We are glad we could be a pleasant stop on your way to Naples. We hope to see you on your next visit. More 

Dania Beach, Florida
Level Contributor
77 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed June 2, 2016

Check-in was quick and courteous. The desk clerk was knowledgeable about the area and suggested a nearby restaurant. Overall the property and room was clean, safe, and well decorated. I didn’t check out the breakfast or afternoon snacks they had available, but it seems as other guests were enjoying them. I stopped in for a drink in the evening and... More 

Helpful?
Thank Lenny A
FourPoints_Mgmt, Front Office Manager at Four Points by Sheraton Fort Myers Airport, responded to this review

Thank you for taking the time to share your experience. We are happy our staff was able to help make your stay in Fort Myers enjoyable. We look forward to seeing you on your next visit! More 

Fort Lauderdale, Florida
Level Contributor
139 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed May 31, 2016

I am writing today to express my complete dissatisfaction with our recent stay and your employee’s hostile behavior. We wanted to take a family trip for the holiday weekend and despite our previous unpleasant experience with SPG, we decided to give your company another opportunity in hopes this would be a much more enjoyable experience. As It turns out, it... More 

Helpful?
Thank MrsBoateng
FourPoints_Mgmt, Front Office Manager at Four Points by Sheraton Fort Myers Airport, responded to this review

Thank you for sharing you experience with us. I would like to offer my sincerest apologies for the inconveniences during your stay. We will utilize this example as a training exercise for our entire staff to better serve our guest in the future. More 

UK
Level Contributor
143 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 345 helpful votes
2 of 5 stars Reviewed May 27, 2016 via mobile

Arrived into RSW around 10pm but shuttle bus  came within 15 minutes of calling hotel. Around a 10 minute drive from the airport. Returning to the airport next morning was just as easy with the bus running every 30 minutes. Functional and all OK for the type of hotel it is. However, one big problem for me. A noisy below... More 

Helpful?
Thank OleDunk
FourPoints_Mgmt, Front Office Manager at Four Points by Sheraton Fort Myers Airport, responded to this review

Thank you for taking the time to share your experience with us. I am happy you were able to utilize our shuttle and enjoyed your overall stay. I do apologize for the noise with the a/c unit. We have our maintenance staff constantly doing preventative maintenance to maintain all a/c units. We look forward to your next visit. More 

Clarkston, Michigan
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 26, 2016

We stayed at this hotel May 3 through the 8th. The good: older hotel, but still pretty well kept, happy hour is a great deal, and the bar staff is very good. Beds and pillows among the most comfortable I have experienced. The so-so: The thermostat / HVAC was fussy. Input a one degree change and get as much as... More 

Helpful?
Thank Michael G
FourPoints_Mgmt, Front Office Manager at Four Points by Sheraton Fort Myers Airport, responded to this review

Thank you for sharing your experience with us. Thank you for bringing these issues to our attention.We appreciate the feed back and use this information to implement new procedures so we can better serve our guest in the future. We hope to see you again so we can show you a 5 star stay we expect from our staff. More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 21, 2016 via mobile

Stayed here for one night in early May . Having just come off a transatlantic flight I needed the check in process to be quick and easy. It was. The staff were friendly and knowledgeable, and made it easy. The room was large , clean and comfortable, and I was able to eat at the bar late into the evening.... More 

Helpful?
Thank David M
FourPoints_Mgmt, Front Office Manager at Four Points by Sheraton Fort Myers Airport, responded to this review

Thank you for sharing your experience with us.We are happy to hear our staff provided you with excellent service during your short stay. We look forward to your next visit to the Fort Myers area. More 

Grand Terrace, California
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 7, 2016

We stayed here because we needed a place close to the airport with a shuttle. Even though we got in very late, the shuttle picked us up and checkin was easy. The room was really nice and very comfortable. Although there was no complimentary breakfast, we had a good breakfast at the hotel restaurant. Staff was very friendly and helpful.... More 

Helpful?
Thank Kitty S
FourPoints_Mgmt, Front Office Manager at Four Points by Sheraton Fort Myers Airport, responded to this review

We are happy to hear your travels took you to our establishment. We are please you enjoyed your stay with us and look forward to seeing you on your next visit to Fort Myers More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 4, 2016 via mobile

The room was fine, the staff was friendly enough. My problem with this hotel was that I was overcharged. I stayed two nights when there were events going on in the area so the prices skyrocketed, luckily my husband is military so they gave us a discount but $352 for two nights is way too much to pay for a... More 

Helpful?
Thank Anna J
FourPoints_Mgmt, Manager at Four Points by Sheraton Fort Myers Airport, responded to this review

We are pleased that the staff was friendly and our hotel is great. The fee's that were added to your room was just the normal taxes. We do not add any additional fees. We do look forward to your returning trip when you are able to find a better rate. Thank you, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to your gateway to all that Southwest Florida has to offer! The Four Points by Sheraton is the closest hotel to the New Jet Blue Park (Fenway South) and Southwest Florida International Airport (RSW) and offers over-sized, tastefully appointed rooms in a variety of room types. We offer the amenities you want and deliver them with the highest level of customer service! Our restaurant, Verandas, is open from 6am to 10pm for your dining pleasure. We also offer a selection of Beer and Wine. ... more   less 

Additional Information about Four Points by Sheraton Fort Myers Airport

Address: 13600 Treeline Ave S, Fort Myers, FL 33913-8896 (Formerly Floridian Airport Inn)
Location: United States > Florida > Southwest Gulf Coast > Fort Myers
Price Range: $84 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Fort Myers Airport 3*
Number of rooms: 108
Reservation Options:
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Hotel Style:
#8 Romantic Hotel in Fort Myers
#8 Family Hotel in Fort Myers
#22 Business Hotel in Fort Myers
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