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Sheraton Suites Cypress Creek Ft. Lauderdale

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555 NW 62nd Street, Fort Lauderdale, FL 33309
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Breakfast for 2 Included
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Sheraton Suites Cypress Creek Ft. Lauderdale
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815 Reviews from our TripAdvisor Community

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Showing 747: English reviews
colorado
Level Contributor
200 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed here for a weekday trip, staff was fine, place was somewhat dated, parking is free and convenient, rooms are large, wi fi average, so overall a good room but there were too many #$%^& dogs and you can bet there has been dogs in your room and mine. I found dog hair and I don't like getting a room... More 

Helpful?
Thank Stanley H
Pennsylvania
Level Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We booked this property at SPG members and because it had a club room but most importantly after I called to verify they had a shuttle to airport, We were returning from a cruise and I wanted a property that I didn't have to manage airport transport to because we were flying out on different flights for different family members.... More 

Helpful?
Thank DMKANDOIT
Orlando, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very nice, the rooms were beyond clean everything was clean. The rooms are spacious. The front desk staff were awesome. We got there early so they let us check in early and they were friendly. The only down fall is that its located right next to a train track. If this hotel was on the beach it... More 

Helpful?
Thank Emily R
Puerto Rico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent attention, great customer service, specially by Tommy Montenero. Rooms were clean and the pool was quiet and relaxing.We had the best experience and if I visit Fort Lauderdale again, will come back and stay at this hotel! Thanks so much for the service.

Helpful?
2 Thank MNieves24
Orlando, Florida
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed June 14, 2016

Let me say I'm SPG loyal - We took a last minute trip to Ft. Lauderdale during memorial day weekend. I was happy to see this SPG property had availability and I used my points to reserve a room for 2 nights. Big Mistake. This was the worse trip and we actually left after less than 24 hours, that's how... More 

Helpful?
1 Thank Andi C
New Jersey
Level Contributor
5 reviews
2 of 5 stars Reviewed June 3, 2016 via mobile

I visited in May on a rainy day, Front entrance flooded. Requested the upgrade room and breakfast, being charged on my credit card but didn't get the offer or service . Room cleanest are pretty good, faucet dripping waters, washing basin table about 3 feet high, in order to use, have to bent down 90 degree. Over all this place... More 

Helpful?
Thank Ray Z
San Antonio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 1, 2016 via mobile

Although, it is part of SPG, the front desk people will not work towards solving problems you have. All you can do is keep on calling. Also, there is no manager on site so forget about complaining or having the complaint resolved.

Helpful?
Thank Vinay N
San Juan, Puerto Rico
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 1, 2016

Very clean, excellent beds, doors might need a paint job. Front desk staff needs to learn more about rooms and get trained on customer service. I asked for a room that did not get the sun in the morning and the agent told me "I do not control the sun"

Review collected in partnership with Amoma.com

Helpful?
Thank Jorge H
Thomas F, Front Office Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Dear Jorge H, Thank you for taking the time to write this review. I would like you to know that we have been working diligently to improve guest experiences. We appreciate your comments, as they are a vital part of our improvement process. I was disappointed to read about the experience with your stay. We will use your feedback to... More 

Florida
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 25, 2016

I have written great reviews for Sheraton Cypress Creek before, but I think that their service just keeps getting better and better! Even though the property itself is clean and comfortable, the staff makes all the difference. At the Front Desk, Kelly checked us in and remembered us from a few months ago. She also quickly recognized us as repeat... More 

Helpful?
2 Thank TheTravellingTaurus
Thomas F, Front Office Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Dear The Travelling Taurus, Thank you for taking the time to write this review. We appreciate the loyalty you show toward our property and I have shared all your great comments with the staff. They do an amazing job for us in making our guests feel welcome and the stay memorable and reviews such as yours really makes their day!... More 

Cordova, Tennessee
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 23, 2016 via mobile

Didn't have much time to enjoy the facility because I came in late and left early the following day, but the staff was amazing and LISTENING and then answering all my questions politely. The hotel is neat, with most of the basic amenities to get you going.

Helpful?
1 Thank TruAgeMan
Thomas F, Front Office Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Dear TruAgeMan, Thank you for taking the time to write this review and the kind words. I am glad to hear our staff was there to answer all your questions and make the short stay enjoyable and memorable. If you choose to stay with us again in the future please look me up so I can thank you personally. Regards,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Suites Cypress Creek Fort Lauderdale Hotel is located only a short drive from the Fort Lauderdale-Hollywood International Airport (FLL) and many exciting things to do in Fort Lauderdale. ... more   less 

Additional Information about Sheraton Suites Cypress Creek Ft. Lauderdale

Address: 555 NW 62nd Street, Fort Lauderdale, FL 33309
Location: United States > Florida > Broward County > Fort Lauderdale
Price Range: $97 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Cypress Creek Ft. Lauderdale 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Sheraton Suites Cypress Creek Ft. Lauderdale Hotel Fort Lauderdale
Sheraton Hotel Fort Lauderdale
Sheraton Fort Lauderdale
Fort Lauderdale Sheraton
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