Rooms were definitely wonderful back in 1992. Very tired and not exactly clean. We had the ocean view suite. Stains on carpet and curtains—we had to ask housekeeping to change the sheets as there were some strange “streaks” on the sheets when we arrived. Keeping with the 90s theme, the pool blasted 90s music the. Entire. Day. Not worth the money and there are plenty of “fresher” hotels down the way. Positives- service was great and staff was so friendly. Food was good at pool bar. Wouldn’t recommend overall.
We stayed here at the end of a family vacation that started in Palm Beach and went to The Keys. We were flying out of Fort Lauderdale and wanted a nearby hotel that was also on the beach to end our vacation so we booked a room here. WOW! We ended it our trip on a high note with this hotel. Our entire stay was great. When we arrived I liked that the property had a security guard at the entrance area. It's in a nice area of beach, but this was just a nice addition. Checking in was easy with friendly staff. They gave us a Covid packet specific to their hotel with all kinds of information in it to help our comfort level with what's going on in nearby Miami. Our temperature was taken upon arrival. We also got a small folder with information in it and were told clearly (they marked it on small map) what was open and closed due to Covid. (things were mostly all open) I liked that there was hand sanitizer stands everywhere and masks were mandatory when wandering the hotel. The room itself was spotless and obvious care taken to thoroughly clean and prep it for us down to the plastic wrapped remote controls. It was really nice with what looked to be new carpet, plush bedding, and an incredible view. We needed to use the pull out couch as well as the beds and were happy that the mattress on it was thick and comfy with clean linens ready for use. The room was spacious and the view was of the pool, lush grounds, and the ocean- what more could you want?! The whole property is gorgeous with marble floors and beautiful mosaic tiles of fish in the lobby. The grounds seems meticulously kept with people working on them pretty much all day. There are two nice pools and a ton of things to do including hammocks, outdoor chess, game tables, tennis and basketball courts etc... The beach area is for guests only and stocked with all of the necessary amenities like free lounge chairs and matching little table etc... We ate dinner at the (forgot name) restaurant there which had a slightly lessened menu but the choices were good. We LOVED the Soda Shop for breakfast-portions were generous and yummy. Everyone was kind and helpful there. There was a fitness center there but I made a point to skip that during vacation. haha I wish I'd gone into the boutique there sooner. I went in right before we left and ran out of time. Cute stuff! (oh and i did have to call the front desk for an extra blanket. It came very quickly. Thanks!) We traveled with a family of four and we all agreed we wanted to come back for a longer stay!…
From the moment we arrived we felt like family! The customer service the food the drinks the cleanliness A++++++ can't wait to go back! The beach was clean. Service to the room was super quick. The kids loved the soda shop and the pools. There's plenty of games to play. Thank you staff, keep up the good work!
When we arrived the front desk upgraded our room (at no cost to us) to a suite due to opening. The suite had a view of the pools and ocean--excellent room. AC worked perfect, beds were comfortable and the room fridge functioned great. Despite the pandemic of Covid -19, the staff made us feel safe and very comfortable. Never were we worried. Beautiful location. My family enjoyed Lago Mar the best in our 10 days in Florida. Food was excellent when we dinned at the Lago. Everything was there --or in close proximity-- so there is little need to leave. I would return and stay again.
I found the service poor when checking in. Nothing really special about this place. The price was very inflated for the quality of the hotel.I am happy someone else was covering the bill. I don't reccomend this location for professionals working in the area.