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Universal Palms Hotel

1,440 reviews
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Traveler (403)
Room & Suite (267)
Pool & Beach (92)
Overview
  • Excellent31%
  • Very good25%
  • Average17%
  • Poor10%
  • Terrible17%
Travelers talk about
“front desk”(285 reviews)
“pool view”(15 reviews)
“enjoyed my stay”(12 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
3.0 Star Hotel
All hotel details
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Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,440)Write a Review
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491 - 495 of 1,160 reviews
Reviewed March 23, 2015

This hotel is flat out awesome! Is it a 5 star resort, No. But the experience and the people here are great. I had a crazy situation with my card and they totally accommodated me worked with me and made my stay even better! The...More

Thank Jchristin720
Response from PPappasGM, General Manager at Universal Palms HotelResponded March 24, 2015

It pleases me that we were able to solve your problem and accommodate you beyond your expectations and thank you for complimenting our hotel and staff members.

Reviewed March 18, 2015

I was very happy, as this was my first time staying in the hotel. The front desk was very accommodating. I did have an issue with Housekeeping. They did not come the first two days and I had to tell the front desk twice. After...More

Thank Allison C
Response from PPappasGM, General Manager at Universal Palms HotelResponded March 20, 2015

I am happy that you enjoyed your stay. It was our pleasure to have you as our guest and thank you for taking the time to compliment our hotel and staff.

Reviewed March 16, 2015

Wow. Where to start. Well let me start with the good, After spending three nights at this hotel. These r the good points that my wife and i can tell u about. Our experience with the staff was great. The front desk staff were courteous...More

3  Thank Richard H
Response from PPappasGM, General Manager at Universal Palms HotelResponded March 20, 2015

Thank you for the many compliments paid to our staff members. As for your concerns, we will review them at our staff meeting so that we may make improvements. The trains are beyond our control and some days are less active than others. However, the...More

Reviewed March 15, 2015

Very dirty hotel First room toilet didn't flush, after moving we get another room that the door didn't bolt closed Didn't feel very safe at night, ask three times to have it repaired never was. Worst pillows and sheets, tv very fuzzy, key didn't work...More

7  Thank steve s
Response from PPappasGM, General Manager at Universal Palms HotelResponded March 20, 2015

I'm sorry that you didn't have the pleasurable experience that most of our guests enjoy. I welcome you to contact me directly to further discuss your stay. Peter, GM, 954-520-0990

Reviewed March 13, 2015

Very nice people that work there. We came in early from our flight and they gave us a place to store our stuff until our room was ready or check in time (Group of 3 family's). The first night stay we ate at the restaurant...More

2  Thank Mckee168
Response from PPappasGM, General Manager at Universal Palms HotelResponded March 20, 2015

Thank you for selecting Universal Palms Hotel for your stay in Fort Lauderdale. Your feedback is important to us and your comments will be taken into consideration at our weekly staff meeting. I am pleased that you have decided to stay with us again.

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Center with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$89 - $258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Fort Lauderdale
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$89 - $258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Fort Lauderdale
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (403)
Room & Suite (267)
Pool & Beach (92)
Dining (24)
Amenities (22)
Family and Play Areas (13)
Business Center & Event Rooms (10)
Questions & Answers
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Amezy86
January 21, 2018|
AnswerShow all 10 answers
Response from Maxine M | Reviewed this property |
Keep your reservation in Sunrise, Ft. Lauderdale beach is near by. It's not as safe as it used to be. I used to live in South FL, so my cell phone has that area code, they almost didn't allow me to stay there until I... More
1
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Simone W
May 23, 2017|
AnswerShow all 3 answers
Response from TommyBernier1 | Property representative |
Hi Simone, We do offer a shuttle service with Express Shuttle. Here is the information : The shuttle service is offered in partnership with Express Shuttle. Guests from the Universal Palms Hotel benefit from discounted... More
0
Votes
tanline1971
May 14, 2017|
AnswerShow all 7 answers
Response from dhb50 | Reviewed this property |
closed period
1
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12345617
Room Tips
"not sure there is a good room choice"
Read review
"Enough said!"
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"Ask for a room with a Refridgerator.... ;-)"
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"Ask for a room opposite the train tracks."
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