Residence Inn Fort Lauderdale Intracoastal/Il Lugano
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 01/14/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn Fort Lauderdale Intracoastal/Il Lugano
Updated 01/14/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#18 of 139 hotels in Fort Lauderdale
Location
4.1
Cleanliness
4.7
Service
4.4
Value
4.4
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Bowling offsite
Kids stay free
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private beach
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Kitchenware
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
River View
Languages Spoken
English, French, Spanish, Serbian
Location
Full view
73Somewhat walkable
Grade: 73 out of 100
42Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
Contact
3333 NE 32nd Ave, Fort Lauderdale, FL 33308-7120
Getting there
Rental CarsSee rental cars from $19/day
1509Reviews57Q+A100Room tips
Reviews
Traveler rating
- 985
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- 87
- 53
- 26
Time of year
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Popular mentions
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Most Recent
I'd like to start off by saying that this is probably the best Marriott hotel in the Ft. Lauderdale/Pompano Beach area. The resort is situated right on the intercoastal waterway, and is accessible to all kinds of restaurants and night-life! The front desk staff, including Kim, Denee' and Stacy are all courteous and friendly personnel! Kim handled our check-in on 06/11/22 and made the process exceptionally smooth. Thank you Kim for a wonderful interaction!
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Date of stay: June 2022
Value
Rooms
Service
Room Tip: Just between you and I; room 617 offers a great view of the waterway!
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Helpful
+1
This Residence Inn is so beautiful. The fragrance of the hotel is so wonderful. Check in with Tejeunte was so smooth. Kim was also the best. Both are a true asset to the hotel & so knowledgeable about Fort Lauderdale everything. Rooms are huge, we reserved a 1 bedroom Oceanview. Very modern, clean & overall very well kept. Loved the 1 blade ceiling fans in living area & bedroom. Beds & pull out sofa had the ultimate comfy mattresses & bedding. Kitchen was so nice with full fridge, stovetop, dishwasher & the best stackable washer & dryer in a closet. The balcony was huge with a table & 4 chairs & 2 Sun loungers. The hotel sits on the beautiful Intercoastal with views of beautiful homes, yachts & many other watercraft. Breakfast was so nice with outdoor tables & waterview. The breakfast was excellent every morning. Hot options, breads, 2 types of fresh fruits, yoghurt, many cereals & oatmeal, coffee, hot tea, juices & milk. Everyone was pleased with the variety of the choices. Pool & hot tub were really nice. Huge sunbed cabana loungers, tables & chairs. All with a great view. Beach was about 2 blocks & hotel will loan you towels, chairs, mats & chairs. We loved the beach. This hotel has so many restaurants within walking distance & also a few bars. Walgreens very near for snacks & drinks. There is also a outdoor grill by the pool. This area offers golf cart shuttles & Uber. Golf cart shuttles are by tips. There is also a free shuttle you can ride to get groceries or go to the pier. This hotel is a must stay & so great to have kitchen with kids. I would definitely stay again.…
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: All floors seem to have great views. A room with wrap around balcony would be wonderful.
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Helpful
Response from Stacy Caldwell, Guest Services / Front Office at Residence Inn Fort Lauderdale Intracoastal/Il Lugano
Responded 2 weeks ago
Thank you for sharing your feedback of your recent stay with us at the Residence Inn by Marriott Fort Lauderdale Intracoastal/IL Lugano. It has been shared with department manager to celebrate how great customer service we strive for at the Residence Inn with all our guest. -SC
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I tried to cancel my booking with the Residence Inn Fort Lauderdale Intracoastal/Il Lugano hotel due to certain circumstances, but the customer service representative still charged me for one night even if I didn't stay there in the end. They even send me an invoice of me checking in and out when i never even checked in. I called them before my stay to notify them that i cannot make it but was still charged.
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Date of stay: February 2022Trip type: Traveled on business
Helpful
+1
Wow. I am in love with this property! The lobby is inviting and smells lovely! The valet welcomed me in. He was so nice. And Mark was the front desk agent that checked me in. Mark was friendly, knowledgeable, accommodating and helpful. My room was spacious, clean, and the view was breathtaking! The breakfast buffet was fresh and lots of options. I saw hand sanitizers all around. The whole hotel was clean and safe. I ordered a meal from the Oria which consists of sandwich and salad. The bartender and chef were so nice too. There were NO critters in the bed. And I love the key access to the room. I was very pleased and I will be back!!
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Date of stay: May 2022Trip type: Traveled as a couple
2 Helpful votes
Helpful
Response from Triin P, Owner at Residence Inn Fort Lauderdale Intracoastal/Il Lugano
Responded May 13, 2022
We truly appreciate your feedback and we are so glad to hear that we have exceeded your expectations in customer service during your stay. We hope to see you again soon!
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Hotel was booked with my Bonvoy Titanium Elite Credit Card. Due to a Marriott data breach in Knoxville Marriott. The credit card was cancelled and a new one was Issued. Residence Inn Ft Lauderdale/Lugano sent me a cancellation notice for my upcoming stay, I called the GM to clear things up and never received a call back. Upon arrival, a sign was posted that pool will be closed on 2/27. No warning of this when I rebooked. Not great when you planned on hanging around the pool all day. My 2nd day of stay, I asked about maid service and was told it is available upon request only. This is fine but maybe they should let us know when we check in. Appears person running this hotel has communications issues with everyone and it filters all the way down.
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
Room Tip: Definitely get Intracoastal view.
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Helpful
Response from Stacy Caldwell, Guest Services / Front Office at Residence Inn Fort Lauderdale Intracoastal/Il Lugano
Responded Mar 7, 2022
Thank you for sharing your feedback of your recent stay with us at Residence Inn by Marriott Fort Lauderdale Intracoastal/IL Lugano. I first wanted to extend an apology for the experience you had during your stay. It is not our standard of the poor customer service you receive. -sc
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The hotel is not the easiest to find but once you do, it will draw you back. Once you find your way to the entrance, valet is instant on meeting you, as they did anytime I pulled back up. Cris at the front desk greeted me with a smile and friendly conversation. Check in was a simple process and well explained by Cris. The room and view are outstanding. They serve a wonderful breakfast, get down early. Cris checked on me throughout my stay as I returned. The view is beautiful, and th staff make it evn better!!!
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Date of stay: December 2021Trip type: Traveled on business
Helpful
Response from Triin P, Owner at Residence Inn Fort Lauderdale Intracoastal/Il Lugano
Responded Feb 17, 2022
Thank you very much for taking time out of your day to provide us with feedback. We hope to see you back one day!
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I booked a $500.00 king suite with balcony overlooking the water for the Ft Lauderdale annual Winterfest Boat show ONE YEAR ago. Upon arrival I was given a double queen overlooking the parking lot with no explanation and not even warned about the change. The clerk literally just handed me the room keys and never mentioned a word. I went back to the lobby to inform them of the mistake and was told that my room was no longer available. I’m sure they gave it to someone who paid a much higher price as these rooms cost a fortune due to demand for the boat parade. The options they provided were to watch the parade from their hotel conference room (NO) or provide tickets to the show which is off the property to sit among thousands of people (NO). I had my family from out of town and we had this planned for a year. The entire point was to watch the show from the hotel balcony. We had no other options so we cancelled and started the long drive home. The entire evening was ruined because they had NO rooms with water view left even though I had a confirmed booking. (The clerk actually told me that they over booked 10 rooms) About an hour into the drive home the hotel called me to say they had a cancellation and would we like to return to the property!!! This means that there WAS a room available when I was trying to check in and they were just holding it to see how much more $$$ they could make. Driving back to the hotel at that point was out of the question and the knowledge that there was in fact a room all along that they were holding out on just added salt to the wound. I will NEVER stay at this property or any other Marriott ever again. This is why I am a Hilton Diamond member-I would never have had this problem with Hilton. This was a total nightmare and what was supposed to be a great family event was ruined because of greed and horrible customer service.…
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Date of stay: December 2021Trip type: Traveled with family
1 Helpful vote
Helpful
Response from Stacy Caldwell, Guest Services / Front Office at Residence Inn Fort Lauderdale Intracoastal/Il Lugano
Responded Dec 14, 2021
Dear Guest, We recognize your time is valuable and appreciate the feedback you have provided. In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the department manger leadership team. We will work to improve our arrival experience and do our best to prevent the issue of not having the guest room type available upon the date of arrival after it was reserve months in advance, We apologize that the hotel was oversold and therefore your room type not met upon your arrival from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
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This hotel was such of a surprise! I did not expect it to be so marvelous. I stayed one night only because family was in town and I live an hour away, I loved it so much that I came back the very next weekend to celebrate my anniversary. My husband and I normally stay on Fort Lauderdale Beach, not the inter-coastal, so it was a surprise for me to love it so much. The room is set up condo style with a wrap around deck. The kitchen is the perfect size to warm up things, and there’s two great rooms with a jack and Jill bathroom. Very cute desk, I was able to do a little work before we went out. The view, stills the whole show! The view is beautiful but quiet & relaxing. I sat out there all day and night. I would love to buy one of these as a second home. But I hear obtaining a hotel condo mortgage is a nightmare. So for now ..I’ll be back as a renter!…
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Date of stay: September 2021Trip type: Traveled with family
Room Tip: Definitely ask for the Inter-coastal view.
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Helpful
Response from Ashley H, Guest Services / Front Office at Residence Inn Fort Lauderdale Intracoastal/Il Lugano
Responded Dec 5, 2021
Thank you for your feedback of your most recent stay with us at the Residence Inn by Marriott Fort Laud intracoastal/Il Lungano. Your feedback has been shared with department managers as a way to celebrate the great service we aim for with our guest. -SC
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Our King Studio room was spotless and roomy. The bed was so comfortable, and we loved the bedding. The kitchen had everything we needed. The breakfast was perfect with lots of choices for my special diet. Also check in was fast, and I must mention our amazing housekeeper. She was thorough and sweet when we got to talk to her. Our balcony had views of the intracoastal, and we spent countless hours watching the parade of boats. It is a short walk to the beach and the hotel provided beach chairs, an umbrella, and nice towels. The pool and hot tub were nice too but the outside deck and view was priceless. We will be back!
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Date of stay: November 2021Trip type: Traveled as a couple
Room Tip: Valet parking is available
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2 Helpful votes
Helpful
Response from Stacy Caldwell, Guest Services / Front Office at Residence Inn Fort Lauderdale Intracoastal/Il Lugano
Responded Nov 28, 2021
Good Day! Thank you so very much for being our guest here at the Residence by Marriott Inn Fort Lauderdale Intracoastal- Il Lugano and for taking the time to share your experience with us. It was a pleasure to have read your positive and amazing review! We try our best to do our part during this pandemic that is taking place and slowly changing the world. We are pleased to have you as our guest! We really appreciate being your chosen hotel. I know I speak for all of us here at the hotel when I say we cannot wait to welcome you back soon! Until next time, -SC
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My wife and I have been coming to hotel for the past 12 years. We love the rooms and the location. The staff members are awesome and always make you feel special. Cris and Stacy are amazing members of the team. Ryan and Marco are also in valet
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Date of stay: October 2021
Value
Rooms
Service
Helpful
Response from Ashley H, Guest Services / Front Office at Residence Inn Fort Lauderdale Intracoastal/Il Lugano
Responded Nov 5, 2021
Good Day! Thank you so very much for being our guest here at the Residence by Marriott Inn Fort Lauderdale Intracoastal- Il Lugano and for taking the time to share your experience with us. It was a pleasure to have read your positive and amazing review! We try our best to do our part during this pandemic that is taking place and slowly changing the world. Glad to here our valet staff and the staff in general has been amazing. We are pleased to have you as our guest! We really appreciate being your chosen hotel. I know I speak for all of us here at the hotel when I say we cannot wait to welcome you back soon! Until next time, -SC
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PRICE RANGE
$236 - $330 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
il lugano fort lauderdale, hotel il lugano
FORMERLY KNOWN AS
Residence Inn Fort Lauderdale Intracoastal
LOCATION
United StatesFloridaBroward CountyFort Lauderdale
NUMBER OF ROOMS
100
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Claim Your Listing Frequently Asked Questions about Residence Inn Fort Lauderdale Intracoastal/Il Lugano
Which popular attractions are close to Residence Inn Fort Lauderdale Intracoastal/Il Lugano?
Nearby attractions include Blue Jeans Blues (0.1 miles), Fashion Attack Boutique (0.1 miles), and Encore Salon (0.3 miles).
What are some of the property amenities at Residence Inn Fort Lauderdale Intracoastal/Il Lugano?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Residence Inn Fort Lauderdale Intracoastal/Il Lugano?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Fort Lauderdale Intracoastal/Il Lugano?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Residence Inn Fort Lauderdale Intracoastal/Il Lugano?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Residence Inn Fort Lauderdale Intracoastal/Il Lugano?
Conveniently located restaurants include La Dolce Vita, Greek Islands Taverna, and Smoke BBQ.
Are there opportunities to exercise at Residence Inn Fort Lauderdale Intracoastal/Il Lugano?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Residence Inn Fort Lauderdale Intracoastal/Il Lugano?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Fort Lauderdale Intracoastal/Il Lugano?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn Fort Lauderdale Intracoastal/Il Lugano offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Residence Inn Fort Lauderdale Intracoastal/Il Lugano?
The staff speaks multiple languages, including English, Spanish, French, and Serbian.