Kevin S. At the W hotel on the beach. He has been so pleasant courteous and so understanding of our needs. A gentleman as well. Kevin is an asset to the W.👍 He was wonderful helping us older folks with heavy things and we really appreciate him.
My wife and I have made this our anniversary vacation location for 3 years in a row. This year was the year we decided we'll never try any other hotel in Ft Lauderdale. Upon arriving, our bags were gathered promptly and we made our way to the lobby. We checked in on Thursday around 2p and they were slammed with arrivals. The line seemed to move pretty fast and we were told our room was almost ready. No problem. We made our way to the bar and met our friend Patrick who was tending bar that afternoon. Straight up. Patrick is a PRO and any bar on that beach would be happy to have him behind the bar. 3 drinks later... we received notification that our room was now ready. We spoke with Raul Lopez (Director of Guest Experience) and he thanked me for my loyalty with Marriott and was very gracious with a room upgrade. Upon arriving, Chris brought up our bags and he couldn't have been nicer. The room was over the top with a fantastic view. Simply put, we could not have asked for anything more! We could stay down the block at the Ritz and I'm sure it's fabulous too but this hotel fits our vibe as a married couple of 13 years. Well done W staff! We hope to see you again soon …
Patrick is amazing… like the BEST of the BEST!! He is such an amazing bartender… but even a more amazing person!! I will come back just to drink his drinks… and get to hang out to with him!! Fabio is a boss too!! These two rock it out! They make the W the best hotel!
I expected more. The facility is across A1A (a busy Boulevard) from the beach. Most rooms have a good view but any hotel on A1A has a good view. They are proud of the fact that the bathrooms do not have doors. Some rooms don’t have toilet room doors. Most have what they consider doors, a swinging, glass panel, to the toilet. Overall, the facility appears a little worn out not with you expect from a four-star hotel on the beach. They are holding on to a hip style aimed at 25-35? For around $600+ per night you can do better.
Classic and little weird layout .. elevators vs pool vs room .. but CLASSIC would love to explore and stay longer great location! Check in was okay receptionist was rude .. at best .. restaurant was good! Room was clean and extra comfy the bed was extremely comfortable after 8 days on a cruise!
Great location across from the beach. There is a bridge that can take you across to it. Rooms are very clean and spacious. It included our breakfast and it was phenomenal. My only negative was I was there when a conference was taking place and there were late parties outside. I was on the top floor with water view and the noise travelled right up and it went on very late. Other than that I was pleased with our stay.
Andrew and Ramadan were very attentive very helpful and friendly! Enjoyed the experience very nice and always asked us for refills! Thank you for making our trip great very very very grest service incessantly a nice trip
Granted. We visited during Spring Break but I have higher expectations for this chain . Dirty. Drunk woman fell in my lap at the bar while I waited for my overdue dinner reservation. Very sad. Had a better experience right after Christmas. Good luck
I stayed for two nights and was not very impressed.... Complicated set up with upstairs lobby and two towers with rooms....but good exercise to get to your room ! Staff were a bit standoffish...(you are not doing me a favour by letting me check in to the room I paid USD500/night for....) Room was in bad condition. Light switches broken , closet light would not turn off..had to call engineer at 1AM to my room to make it ''dark''. They were going to fix it the next day...Guess what they never did..... So if you want to spend 500 dollars a night, there are better choices in this neighbourhood.
Amazing resort to be at on vacation. Accommodating and Friendly staff , goes above and beyond to make sure you have a great time. Hotel is Extremely clean. Pool deck is beautiful and has alot of chairs and oversized beds.
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